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Rolls-Royce data ± strictly private
5 Steps to Heaven ±A Rolls-Royce Perspective
IBM Almaden Institute, San Jose7th May 2008
Dr Ian K Jennions
EHM Global Capability Owner
©2008 Rolls-Royce plcThe information in this document is the property of Rolls-Royce plc and may not be copied or communicated to a third party, or used for any purpose other than that for
which it is supplied without the express written consent of Rolls-Royce plc.
This information is given in good faith based upon the latest information available to Rolls-Royce plc, no warranty or representation is given concerning suchinformation, which must not be taken as establishing any contractual or other commitment binding upon Rolls-Royce plc or any of its subsidiary or associated
companies.
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© 2008 Rolls-Royce plc
5 Steps to Heaven ± A Rolls-Royce
Perspective
Introduction
Our Service Business
Asset Management
Business Landscape
5 Steps to Heaven
Simulation of Total Care
Value in Data
Technology Successes
Marine EHM (Equipment
Health Management)
AE3007 HP Vane
QUICK
Future
Current Issues
Summary
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© 2008 Rolls-Royce plc
Rolls-Royce¶s four markets
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© 2008 Rolls-Royce plc
Rolls-Royce Group plc - 2007
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© 2008 Rolls-Royce plc
Video: µNew Thinking, Joined Up Thinking'
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© 2008 Rolls-Royce plc
5 Steps to Heaven ± A Rolls-Royce
Perspective
Introduction
Our Service Business
Asset Management
Business Landscape
5 Steps to Heaven
Simulation of Total Care
Value in Data
Technology Successes
Marine EHM (Equipment
Health Management)
AE3007 HP Vane
QUICK
Future
Current Issues
Summary
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© 2008 Rolls-Royce plc
Changing Customer Requirements
Traditional Support
Spare parts
Repair & overhaul
Enhanced Support
Data & forecastingservices
Technical & logisticssupport
Customer training
Advanced Support
Comprehensivepackage integratingelements of basic andenhanced support
Spares inclusive R&Ocontracts
Total Support
Complete,availability- basedservice. Can cover all off-aircraft, andsome on-aircraftactivity
Configurationmanagement &reliabilityenhancementscovered
Extended Support
Partnered capability tocover complete weaponsystems
Turn-key services
Non-propulsion relatedsupport solutions
Increased Scope
C u s t o m e
r V a l u e
R e
a c t i v e
A l i g n
e d
I n t e g r a t e d
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© 2008 Rolls-Royce plc
The EHM Transformation Staircase - Defence
Basic EHM
- Lifing ± cyclic counts- Digital borescope
Advanced EHM- Lifing- Performance trending- Oil trending- Vibration trending- Improved life counting
- Basic diagnostics
Total Care EHM- Data fusion ±
oil/performance/vibration- Integration with LCC &
WSG tools- Advanced diagnostic- Dynamic performance
model (COMPASS)
Customer ExploitsCustomer ExploitsInfo. to Reduce CostInfo. to Reduce Cost
Extended EHM- Piece part diagnostics- Prognostic capability- Networking of systems
(BROADEN)
Future EHM
- Unknown at this time,but could includePowerplant and/or platform healthmonitoring
CommodityCommodity ServiceService
RR Exploits Info. to IncreaseRR Exploits Info. to IncreaseCost Effectiveness of ProductCost Effectiveness of Product
Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
BasicSupport
Traditional
EnhancedSupport
Forecasting
TotalSupport
Engine Availability
AdvancedSupport
AssetManagement
Extended Support
Total Management
Customer RiskCustomer Risk Service Provider RiskService Provider Risk
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© 2008 Rolls-Royce plc
Total Care Simulation - Example
Product Operation
aircraft, engine, airport,operations control
Product Behaviour
engine, module, part, virtualcharacteristic
Asset Management parts, modules, dedicated &
lease pool spare engines,operator interaction
Manufacturing & Supply aircraft, engines, modules,
parts
Transportation & Logistics engines, modules, parts
Engine Repair, Overhaul & Test capacity, capability, resourcing,
availability
Component & Module Repair
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© 2008 Rolls-Royce plc
Total Care Simulation- video
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© 2008 Rolls-Royce plc
± ± ±
Integrated Products and Services (IPAS)
± ± ±
Service Engineers/Overhaul trained andmotivated to share knowledge with design.Tools, methods and processes available tosupport data and knowledge capture
Product designed to support the service offering ±existing service knowledge base fully used,continuous improvement via optimized IPASProcesses
Designer able to search easily for knowledge via intuitive interface,ontology models and socialsolutions. Able to do LCC trade-offs, understands service needs
Designer
Knowledge
Desktop (WP1)
LCC Modelling Toolkit
(WP3)
Service Data
Product Designer
Service Engineer/
Overhaul Shop
Social Issues and Solutions
(WP1)
±
Customer Customer
Customer
Optimised IPAS Processes
Key:
Service Engineers/Overhaul trained andmotivated to share knowledge with design.Tools, methods and processes available tosupport data and knowledge capture
Product designed to support the service offering ±existing service knowledge base fully used,continuous improvement via optimized IPASProcesses
Designer able to search easily for knowledge via intuitive interface,ontology models and socialsolutions. Able to do LCC trade-offs, understands service needs
Designer
Knowledge
Desktop (WP1)
LCC Modelling Toolkit
(WP3)
Service Data
Designer
Knowledge
Desktop
LCC Modelling Toolkit
Service Data
Product Designer Product Designer
Service Engineer/
Overhaul Shop
Service Provider Service Provider
Social Issues and Solutions
New (IPAS)
Existing
New (IPAS)
Existing
±
Customer Customer Customer
New (IPAS)New (IPAS)
Knowledge flow
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© 2008 Rolls-Royce plc
The IPAS System Architecture
Knowledge
Desktop
SDMSAP RCP Reports Other
LegacyDoc
LegacyData
Source2
NewDoc
NewData
Source4
ETC Data
Information
Knowledge
K-Search
K-Forms
Mechanisms
Features
Parts
Materials
Data Types
Ontologies
K-Forms
WebServices
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© 2008 Rolls-Royce plc
Legacy data is largely unstructured and is captured and stored in a variety of
ways.
Development of ontologies for hardware description, failure mechanism etc.
allow us to make sense of unstructured legacy data.
K-Search provides a means of interrogating legacy data and presenting
structured search results back to the user
K-Search is a learning system that builds an understanding of document
content such that after the µlearning process¶ >95% rate of correct automateddocument content classification can be achieved.
IPAS Results ± the ability to search legacy data
Automatically
extracting
knowledge from
legacy unstructured
data
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© 2008 Rolls-Royce plc
5 Steps to Heaven ± A Rolls-Royce
Perspective
Introduction
Our Service Business
Asset Management
Business Landscape
5 Steps to Heaven
Simulation of Total Care
Value in Data
Technology Successes
Marine EHM (Equipment
Health Management)
AE3007 HP Vane
QUICK
Future
Current Issues
Summary
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© 2008 Rolls-Royce plc
Marine Off-shore Supply and Service Vessel
Propulsion units monitored:
4 Bergen 6 cylinder Cengines.
2 Azipull thrusters.
2 Tunnel thrusters. 1 swing up thruster.
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© 2008 Rolls-Royce plc
Ethernet
Propulsion
EHM unit
Engines
EHM unit
Thrusters
EHM unit
Engines
Data Coll. unit
RRM
Ship network
EHMCentral unit
RRM
Service Centre
Vessel 49 EHM
Network Installation.
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© 2008 Rolls-Royce plc
AE3007 HPT Vane Distress
Leading edge burns away over time
Causes: cooling blockage, oxidation
Condition that typically occurs on high time engines(primarily on-condition engines)
Causes increased stress on the 1st stage blade leading tohigh cycle fatigue (secondary damage)
Turbine blade fracture leads to in flight shut down and a 2xshop visit cost
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© 2008 Rolls-Royce plc
AE3007 HPT Vane Distress
Vane distress showed up as performance changes. Data fusion allows clear signature to be set
Fuel flow, turbine temp, pressure & speed 50 hour window after detection with 96% confidence of
preventing HPT blade failures Allows time to schedule removal Thresholds set to balance false positives and false negatives
Relatively small number of false alerts and false negatives
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© 2008 Rolls-Royce plc
AE3007 HPT Vane Distress - Savings
The alternative of not having EHM for this issue
Allow HPT-1 blade failures
Pull engines in mod campaign
Implement a 50 hr boroscope inspection interval
8 yr EHM Savings estimated at over $60M Based on mod campaign or inspections both ($$$$)
Savings continue as engines age and experience vanedistress
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© 2008 Rolls-Royce plc
So What¶s the Problem ?
With high-integrity systems such as jet engines, conventional faultdetection methods have limited capability:
The most important examples (i.e. the abnormalities) are very rare Some of the fault conditions may not have been seen before Subtle pre-cursor events often exist prior to failure but these arerarely detected by employing conventional techniques.
Advances being made at RR via advanced computational and signalprocessing methods, specifically:
QUICK, learn a description of normality and test against it (OBS) Crack detection and propagation (Cranfield University) Knowledge Based Diagnostics (Sheffield University)
DAME (Universities of York, Leeds, Sheffield and Oxford)
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© 2008 Rolls-Royce plc
Quantitative User friendly IntelligentCollection of Knowledge (QUICK)
QUICK is a system used for real time acquisition and intelligent analysisof vibration and performance data from gas turbine engines.
QUICK has been developed over a number of years between OxfordUniversity, Oxford BioSignals and Rolls-Royce
The innovation in the product lies in:
The use of Computational Intelligence to quantify features
Building models of normality
Fusion of data from disparate sources for engine diagnostics.
The system is exploitable in other fields (e.g. medical)
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© 2008 Rolls-Royce plc
QUICK video: Innovation Award
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© 2008 Rolls-Royce plc
Novelty ThresholdsNovelty Thresholds ± ± Bayesian EVTBayesian EVT
2323
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© 2008 Rolls-Royce plc 2424
Example resultsExample results ± ± 826 tests826 tests
Method 1: Bayesian EVT Method 2: Classical EVT Method 3: Expert Heuristic
Data Set Sensitivity Specificity Sensitivity Specificity Sensitivity Specificity
A1 0.75 1.00 0.75 0.97 0.75 0.93
A2 1.00 1.00 1.00 0.90 1.00 1.00
B1 - 1.00 - 0.99 - 0.99
B2 - 1.00 - 0.85 - 0.45
B3 - 0.99 - 0.70 - 0.68
B4 - 1.00 - 0.70 - 0.65
Overall 0.78 0.99 0.78 0.83 0.78 0.73
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© 2008 Rolls-Royce plc
5 Steps to Heaven ± A Rolls-Royce
Perspective
Introduction
Our Service Business
Asset Management
Business Landscape
5 Steps to Heaven
Simulation of Total Care
Value in Data
Technology Successes
Marine EHM (Equipment
Health Management)
AE3007 HP Vane
QUICK
Future
Current Issues
Summary
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© 2008 Rolls-Royce plc
Different perspectives ± system boundaries
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© 2008 Rolls-Royce plc
EHM Intelligence Dichotomy
Fleet centred view - the realisation of full value by having an accurate, real time fleet view of the
state of all assets
Platform centric view - Devolving EHM intelligence to the local platform to compensate for:
± limitations in communicating with a central information hub (a lack of infrastructure andcapacity)
± Requirements for assets to operate and be maintained autonomously
± Concerns for data privacy and IPR
LOCAL PLATFORM
Often has to operatedeployed and autonomously,
and often has an ability toself maintain. If the platform
is mobile, datacommunications may be
limited
Data Communications infrastructure
CENTRAL HUB
Processes EHM datacentrally and issuesalerts. Maintains an
overview of the conditionof the full fleet. Is able tomitigate the operational
consequences of failure
LOCAL PLATFORM
Often has to operatedeployed and autonomously,
and often has an ability toself maintain. If the platform
is mobile, datacommunications may be
limited
LOCAL PLATFORM
Often has to operatedeployed and autonomously,
and often has an ability toself maintain µon mission¶. If the platform is mobile, datacommunications channels
may change and be limited
Communicationsbandwidth may belimited and may be
expensive
Real time monitoring offers advantages of better resolution, earlier detection and a
wider scope of failure mode detection - at
the price of having to process muchhigher data volumes
Some organizationsdo not want to export
their data beyondtheir firewalls
THE RESULT IS PRESSURE TO PUSH EHM INTELLIGENCE TOWARD THE PLATFORM
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© 2008 Rolls-Royce plc
Vision: HUMS Information Fused with Operations for Optimised Fleet Management
SAP
CoreControlCoreAlert
Service Data Manager Aero Exec Integrator
Gold (T45 Programme)
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© 2008 Rolls-Royce plc
Vision: The Operations Room of the Future?
Oil uplift and utilizationdata transferred from
Squadron and pilot reports
EHUMS data download from A/Cusing data retrieval unit (DRU)
routed via Ground Support System(GSS) to Operations Centre
Customers alerted by pager, e-mailor cell phone
Customers can view statuson DefenceManager
Operations Room - processesinformation
Service team monitors output andliases with customer
Repair andOverhaul
Agent-based aftermarketmodelling and decision
support
All Operations linked throughglobal GRID system
AI fault recognitionand diagnosis
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© 2008 Rolls-Royce plc
5 Steps to Heaven - Summary
In the OEM to Service business transformation data is key
Operating on the data to create information and knowledgehas been demonstrated, including value, in a number of areas.
With risk shift from Customer to OEM in a Service modelEHM is risk mitigation, informing the Aftermarket business andhelping to minimise unplanned events
Basic EHM has been yielding good results for a number of years, the next steps are much more complicated
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© 2008 Rolls-Royce plc http://www.cranfield.ac.uk/cua
Vision A world-class research and demonstration Centre of Excellence,seeking to establish industry standards and yielding competitive
advantages in Integrated Vehicle Health Management (IVHM) for i tsindustry members.
Strategic Aims Attract Investment ± supplement launch funding by attracting
additional investment from new core partners/members and researchfunding bodies
World Recognition ± working with industry and academic leaders
Technology Transfer ± implementation of concepts and technologieswithin the industry and develop the associated skills base Self Sustaining ± after 5 years
Delivery of Competitive Advantage ± to the key stakeholders
Cranfield Integrated Vehicle HealthManagement Centre of Excellence
Generic Architecture
CoE Concept Funding/Governance