Jeffrey Gordon 2016
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JEFFREY L GORDON [email protected] | linkedin.com/in/jeffreylgordon 930 N Mesa Dr #1033 Mesa, AZ 85201 | M: 480-444-8106 OBJECTIVES To obtain a position that will enable me to use my strong creative skills, computer knowledge, quick problem solving skills, and my ability to work well with others. EDUCATION University of Advancing Technology 2005-2008 Studied Game Design Completed the making a full beta computer game “Ink” Attended Game Developer's Conference to promote "Ink" EXPERIENCE Digital Dream Forge | Scottsdale, AZ QA Software Analyst February 2015 – June 2015 Thoroughly testing software for faults and bugs and writing up detailed bug reports for the client while reviewing results with fellow teammates, drafting emails to send to the client and teammates, and giving tasks and duties to teammates Promoted to Team Leader in May 2015 PayPal | Chandler, AZ Limitations Specialist August 2011 – July 2014 Frontline phone support to customers calling for assistance with accounts involving fraud or limitations Trained in multiple departments including Settings, Security and Payments 1 & 2; Disputes; Limitations 1 & 2; Spoof (fraud) Claims Awarded “All-Star” multiple months in 2012, 2013, 2014 Matched and exceeded campaign goal stats multiple quarters from 2012 – 2014 Atomic Comics | Chandler, AZ Floor Supervisor September 2006 – August 2011 Customer service, using register, making displays, counting inventory, cleaning, straightening product, stocking product, counting drawers, opening/closing store, giving duties to crew, tracking sales Received “Employee of the Month” twice in 2010 Promoted to Floor Supervisor Taco Bell | Kearney, NE Shit Leader August 2000 – August 2005 Counting registers, closing store, making deposits, counting inventory, giving duties to crew, taking food orders, preparing food, cleaning Promoted to Shift Leader Received 'Employee of the Month' in 2003
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Transcript of Jeffrey Gordon 2016
JEFFREY L [email protected] | linkedin.com/in/jeffreylgordon930 N Mesa Dr #1033 Mesa, AZ 85201 | M: 480-444-8106
OBJECTIVESTo obtain a position that will enable me to use my strong creative skills, computer knowledge, quick problem solving skills, and my ability to work well with others.
EDUCATIONUniversity of Advancing Technology2005-2008
Studied Game Design Completed the making a full beta computer game “Ink” Attended Game Developer's Conference to promote "Ink"
EXPERIENCEDigital Dream Forge | Scottsdale, AZQA Software Analyst February 2015 – June 2015
Thoroughly testing software for faults and bugs and writing up detailed bug reports for the client while reviewing results with fellow teammates, drafting emails to send to the client and teammates, and giving tasks and duties to teammates
Promoted to Team Leader in May 2015
PayPal | Chandler, AZLimitations Specialist August 2011 – July 2014
Frontline phone support to customers calling for assistance with accounts involving fraud or limitations
Trained in multiple departments including Settings, Security and Payments 1 & 2; Disputes; Limitations 1 & 2; Spoof (fraud) Claims Awarded “All-Star” multiple months in 2012, 2013, 2014 Matched and exceeded campaign goal stats multiple quarters from 2012 – 2014
Atomic Comics | Chandler, AZFloor Supervisor September 2006 – August 2011
Customer service, using register, making displays, counting inventory, cleaning, straightening product, stocking product, counting drawers, opening/closing store, giving duties to crew, tracking sales
Received “Employee of the Month” twice in 2010 Promoted to Floor Supervisor
Taco Bell | Kearney, NEShit Leader August 2000 – August 2005
Counting registers, closing store, making deposits, counting inventory, giving duties to crew, taking food orders, preparing food, cleaning
Promoted to Shift Leader Received 'Employee of the Month' in 2003
SKILLS Well adapted and quick learner Great customer service skills Extensive computer knowledge including languages Basic and HTML Creative and artistic, works in Photoshop, Illustrator, 3DS Max, and Maya
