JDW Corporate Brochure 2011 EMAIL

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    London & Country Estate Agents

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    INTRODUCTIONThank you for asking John D Wood & Co. to advise on your

    forthcoming sale or rental and we look forward to acting on

    your behalf.

    For over 130 years we have specialised in residential property

    in London and the south of England.

    Our highly professional and well trained staff have a thorough

    understanding of the property market in their local area and

    have a track record of success in marketing property at a

    national and international level, achieving the best results.

    This brochure is designed to tell you a little more about us

    and how we will handle the sale or rental of your property.

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    JOHN D WHO ?John Daniel Wood founded the company in

    London in 1872 at the age of 23. The rst

    premises were in Mount Street, Mayfair

    opposite the Connaught Hotel.

    He developed his practice with considerable

    success around the turn of the Century and

    after the First World War the company

    regularly took instructions on major houses and country

    estates. Properties were advertised over the entire back page

    of The Times and in Country Life magazine. This era includedthe sale of Dorchester House, Park Lane (now the Dorchester

    Hotel), Leeds Castle in Kent and Parham Park in Sussex.

    In 1930 the company moved headquarters to Berkeley Square

    where the rm remained until the late 1980s. Commercial and

    development work became a signicant part of the companys

    business in the 1950s and 1960s followed by an important

    step in the central London residential eld when the Chelsea

    Green sales ofce opened in 1966. Further growth in London

    strongly conrmed the company as a major force in residential

    sales and lettings and resulted in a network of ofces across

    London and the south of England.

    In 1982 the commercial side of the company separated and in

    1986 the Residential and Agricultural arm was oated on the

    London Stock Exchange. Further growth proved attractive

    to investors and in 1997 the listed company was acquired

    by Countrywide Assured Group plc, the UKs largest estate

    agency group.

    Today John D Wood & Co. has fourteen London ofces, six

    country ofces and associated ofces throughout the south

    of England. Our range of services include residential sales

    and lettings in London and the country; land and new homes

    advice; agricultural sales, acquisitions and estate management;valuations for all purposes; a full surveying service and advice

    on leasehold enfranchisement and freehold acquisition.

    Then

    www.johndwood.co.uk January2011

    LONDON & COUNTRY PROPeRTY SeLeCTiON

    Now

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    NATURAL LEADERSAlthough John D Wood & Co. has a traditional image, it has

    always taken the initiative and remains at the forefront of the

    industry.

    Directors of the company played a leading role in the creation

    of two important agency movements: CLEA, the organisation

    of Central London Estate Agents, and ARLA, the body which

    regulates the countrys principal lettings agents.

    We also co-developed the market-leading estate agency

    software system now used extensively throughout the UK.

    We were the rst estate agent to establish a computer

    network linking all ofces in 1980 and one of the rst to

    launch a property search website in 1995.

    Our in-house advertising production department was

    established when it was still uncommon and we created an

    in-house Press Ofce to generate regular editorial comment.

    The innovation continues - we design and publish our

    own regular property magazine; our ground-breaking

    Sales Service & Interior Consultancy department has been

    assisting clients for ten years and we have just launched the

    fth version of our website designed for compatibility withsocial media.

    Our smart and distinctive ofce faades are easily recognised

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    PEOPLE, NOT PROPERTYAnyone who works for John D Wood & Co. has to full a

    number of important criteria. In recruiting staff we only

    accept the very best because for us to be successful we

    must differentiate ourselves from the competition. We

    therefore have to recruit the right calibre of people, people

    who understand what we are offering in terms of a long and

    successful career and, just as importantly, what you expect

    from them.

    As a company we adhere to the tried and tested values of

    integrity, efciency, courtesy and going the extra mile. Wegive our clients sound advice, putting your interests rst and

    earning your trust, even if it means we do not earn a fee.

    Coupled with this we are at the forefront of technology,

    presenting your property to the widest possible audience, in

    print and online, to attract the best buyers and tenants.

    Good estate agency is an art as well as a science and to be

    successful we must be able to accurately value your property

    and have the style and air to negotiate a successful conclusion

    on your behalf. When dealing with higher value properties it

    is essential our negotiators and managers have experience, as

    they will be guiding and advising you on what will be a majornancial decision.

    The average age of our employees is 38 and many of our staff

    have been with us for a considerable number of years. Long

    service awards are regularly presented recognising service

    ranging from 10 to 35 years.

    Our people are our strength

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    SOUND ADVICEAdvising you on the sale or rental of your property is something

    we take very seriously. Having made a full inspection we will

    write to you reporting on the property, the market and timing.

    This will include comments on marketability, current demand,

    comparable transactions and a suggested price.

    Accurate pricing is vital as todays buyers and tenants have

    access to so much information online for comparative

    purposes. As no two properties are the same it is essential

    that an element of wisdom is added into the appraisal

    process. There is a new breed of residential agent who valuesby oor area only. This is dangerous as it ignores the other

    vital ingredients of an appraisal an experienced agent will

    incorporate such as location, condition, volume, aspect and

    other attributes.

    A full appreciation of the property will be made and then

    compared with similar properties which have recently been

    sold or let.

    We will discuss all these aspects with you in greater detail

    and explain how we arrive at our suggested guide price

    together with agreeing a bespoke marketing strategy tailored

    specically to your needs.

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    interior consultantsOur complimentary interior consultancy service is available

    if necessary and has proved indispensable in assisting clients

    in presenting their property to the market in the most

    enticing way.

    Our team has considerable experience in taking care of

    all the little things that never seem to get done but are so

    essential prior to a sale, whether arranging for windows to be

    cleaned, minor repairs, organising a professional clean or some

    redecoration.

    We offer a wide range of additional services to assist

    throughout your sale and beyond, including:

    Packing, removal and storage of contents

    Changing locks

    Valuation and auction of chattels

    House clearances

    Professional cleaning

    Transfer of utilities

    Home staging including furniture rental

    Design advice

    Refurbishment

    Decoration & Maintenance

    Referal to education consultants for all levels of school

    Whilst our service is complimentary, suppliers costs are

    chargeable and will be agreed with you prior to any work

    commencing.

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    Preparing to letTo ensure that your property performs properly as an

    investment, it is important to present it to the market in the

    best possible decorative order. Essentially the higher the rent

    you expect, the higher the quality must be. To help with this,

    we are pleased to be able to offer all landlords advice on

    presenting their property in the best way. The following are

    some useful suggestions:

    Light/neutral colours are preferable, they make a fresher

    impression and have a universal appeal

    Choose fabrics and furnishings that are both modern and

    able to withstand wear and tear

    Easy to maintain paint nishes are preferable to wallpaper.

    Good quality curtains or blinds are important in giving a

    positive rst impression

    Lots of storage space in both kitchens and bedrooms is

    essential

    Kitchens should be well equipped, ideally with dishwasher,

    fridge-freezer, microwave and washer/dryer

    Bathrooms must be modern and well-lit, preferably with atiled oor

    Properties should be clean. Regular cleaning will improve

    presentation

    Gardens should be well maintained

    Good quality carpets in neutral colours or wood oors are

    popular with tenants

    If you are renting your property furnished, high quality

    modern furniture is required, cast-off furniture and second

    hand ttings are not acceptable

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    LESS PAPER, MORE WORKSuccessive Governments have introduced increasing levels of

    legislation affecting estate agency and property transactions

    ranging from the Estate Agents Act 1979, the Property

    Misdescriptions Act 1991, the Housing Acts 1988 & 2004, the

    Landlord & Tenant Act 1987, Energy Performance Certicates,

    Money Laundering Regulations, Gas Safety Regulations and

    more. We monitor and implement this legislation as necessary

    and ensure our staff are fully conversant with all aspects.

    Whilst we try and keep our paperwork to the absolute

    minimum so we can concentrate on selling or letting yourproperty, there is a lot of information we are legally obliged

    to provide to you. Our separate Fees and Terms of Business

    document covers all the relevant points, which we will be

    happy to talk you through if required.

    Legal Preparation

    When selling we recommend your solicitor is instructed to

    obtain the title deeds and copies of any relevant planning

    consents, draw up a draft contract and prepare replies to

    standard enquiries to coincide with the launch of the property

    to the sales market. Once a suitable buyer is identied therewill then be no unnecessary delay in exchanging contracts.

    Energy Perormance Certifcate (EPC)

    Legislation requires an EPC for the property to be

    commissioned prior to the property being offered for sale or

    to be available for potential tenants to view. We are able to

    help you source an EPC, which must be attached to all printed

    or online property particulars.

    For a more detailed explanation of legislation applying to

    letting your proper ty, please see our Landlords Responsibilities

    and the Law leaet.

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    MARKETING MATTERSThis is our specialist subject which we have developed and

    honed since the inception of the company. There is an awful

    lot of hot air spoken about marketing: a Google search on the

    word will deliver 483 million results. We keep it simple we

    market your property in the most effective and efcient way

    through proven channels to attract the best buyer or tenant.

    Having been estate agents for over 130 years we are often

    the rst por t of call when people start their property search.

    Over 75% of our enquiries now come from the key websites

    on which we advertise, ensuring 24 hour worldwide coveragefor your property.

    The table below shows a recent snapshot of visitors to our

    website over a one month period.

    United Kingdom 72,527

    United States 1,456

    France 610

    Germany 489

    Italy 486

    Australia 385

    Spain 301

    Hong Kong 291

    Switzerland 280

    Ireland 249

    Canada 225

    UAE 210

    Singapore 196

    South Africa 167

    Netherlands 165

    Sweden 144

    Greece 139

    Belgium 110

    New Zealand 109

    Malaysia 109

    Portugal 105

    Russia 103

    Source: John D Wood & Co. (Google Analytics) February 2011

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    MARKETING COLlATERALPhotographs and Brochure

    Upon receipt of your instructions, detailed particulars will be

    prepared immediately. We will co-ordinate our photographer

    and oorplanners to arrange a convenient time to visit your

    property to draw up a set of particulars.

    Print Advertising

    We publish a regular property magazine which is delivered

    to 100,000 London households and a Surrey version with adistribution of 20,000. We will also propose advertising your

    property in the most suitable magazines and newspapers,

    dependent on the property location, including The London

    Magazine, The Resident, The Hill, SW, Richmond Magazine,

    Elmbridge Magazine, MoveTo, Country Life, Vogue, Tatler, GQ,

    House & Garden, The Sunday Times and the Financial Times.

    Online Advertising

    Your property will be featured on our website. In addition, it

    will appear on the key property portals as illustrated opposite.

    We invest in Google Adwords to drive more trafc to our

    website, provide a Facebook login to our website and regularly

    Tweet interesting property information.

    All enquiries from these sources are referred directly to the

    ofce with which you are dealing, ensuring we have full control

    of the interest generated.

    Boards & Postcards

    If appropriate we will erect a For Sale or To Let board at the

    property as these are proven to be an extremely successful

    way of generating local interest. In addition, we can send a

    postcard to up to 500 neighbouring properties announcingthe sale or rental, which is another effective way of alerting

    potential buyers through your neighbours social and business

    networks.

    Editorial Coverage

    We have an in-house Press Ofce which is dedicated to

    achieving free editorial coverage in national newspapers,

    magazines and online wherever possible; depending on future

    features, it may be possible to utilise this to increase market

    awareness of your property.

    020 7824 7900johndwood.co.uk

    TO LET

    020 7908 1108johndwood.co.uk

    FOR SALE

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    WEBSITE COVERAGE

    Over2 million visits

    every month

    Over3 million visits

    every month

    Over300,000 visits

    every month

    Over2.9 million visits

    every month

    Over259,000 visits

    every month

    Over37 million visits

    every month

    nestoriathe easiest way to find UKproperty

    Over700,000 visits

    every month

    Over5.5 million visits

    every monthOver833,000 visits

    every month

    Over287,000 visits

    every month

    Over37, 000 visits

    every month

    www.johndwood.co.uk

    Over10.1 million visits

    every month

    Source: trafcestimate.com February 2011

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    LANDLORDS ServicesAccounts

    Our dedicated accounts team is on hand to ensure that once

    rent is collected it is remitted to you as soon as possible. We

    prepare regular statements of accounts, respond quickly and

    efciently to queries, and ensure you are kept updated of any

    issues which may arise.

    In the unlikely event of your tenant falling into arrears, we act

    proactively on your behalf to make sure that the correct legal

    process is followed to obtain payment as soon as possible.Whether you are based in the UK or abroad, we can provide

    a full tax advisory service by providing you with an income,

    disbursement and payments schedule to incorporate into

    your UK tax return form.

    Management

    We offer a comprehensive management service designed

    to give you the peace of mind that your property is being

    cared for by an experienced team in a professional manner.

    You will have a designated point of contact who will handle

    the day-to-day maintenance issues that arise, liaise with utilitysuppliers and arrange all the necessary safety reports on your

    behalf. We can also organise the payment of outgoings such

    as ground rent and service charges at your request. Many

    tenants, particularly corporate ones, expect their properties

    to be professionally managed, which increases the chances of

    the tenant remaining for a greater length of time.

    Renewals

    We have a specialist renewals department staffed by highly

    experienced and trained negotiators. Should you wish

    to retain your tenant, we will work hard on your behalf to

    negotiate an extension of the lease, in liaison with the local

    branch, in order to achieve the best possible rental considering

    prevailing market conditions. The longer your tenant stays, the

    lower your costs will be and the greater your overall return.

    We will also provide advice on current legislation and can

    arrange an up-to-date market appraisal for both sales and

    lettings at the end of the term to ensure you can make an

    informed decision.

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    SERVICES AT A GLANCEOur Service Rent Collection Full Management

    Comprehensive marketing, with an automatic applicant match,

    including relocation agents and corporate contacts. 3 3

    Arranging the EPC* 3 3

    Introducing a tenant & negotiating terms 3 3

    Applying for references 3 3

    Preparing documentation including tenancy agreements* 3 3

    Digital signing facility 3 3

    Client accounting and arrears 3 3

    TDS membership 3 3

    24 hour login facility for Landlords 3 3

    Negotiating renewals 3 3

    Arranging the periodic electrical inspection* 3 3

    Application for exemption to HM Revenue & Customs 3 3

    Client accounting and arrears 3 3

    Arranging the inventory and check-in* 3

    Transferring utilities 3

    Handling insurance claims 3

    Routine repairs & maintenance* 3

    Payment of invoices 3

    Arranging the annual gas safety inspection* 3

    Managing the check-out process 3

    Deposit reconciliation 3

    *Please note additional charges for services and documentation may apply.

    You will be liable to pay contractors for any work / inspections carried out.

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    MORE TO OFFERWe are able to offer more property related services which

    may be of assistance to you now or in the future, including:

    Leasehold Enranchisement

    Our surveyors are highly experienced in negotiating the

    acquisition of extended leases or of freehold interests, under

    the relevant enfranchisement legislation. We only act for

    leaseholders and have been successfully advising clients since

    the original Leasehold Reform Act of 1967.

    Valuation and Surveying

    Formal valuation reports may be required at many stages

    before, during and after ownership of a property. Our

    experienced Chartered Surveyors can provide valuations for

    loan security, capital gains and inheritance tax, litigation and

    matrimonial purposes. We handle negotiations with HM

    Revenue & Customs and undertake portfolio valuations.

    Country Proessional Department

    Specialising in the sale and acquisition of farms and estates

    and conducting valuations for all purposes including probate,

    marital and security. With many years of experience our team

    can advise on all aspects of country property from party walls

    to DEFRA grants, mixed use to development potential.

    London Country Association

    Our London based Country Department works with our

    country ofces and co-ordinates with a wider network of

    associated agents throughout the south of England enabling

    us to assist both buyers and sellers of country property.

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    THE DIFFERENCEAt John D Wood & Co. traditional values and a straight-talking

    approach go hand in hand with modern technology. That is

    why we are different and why our clients trust us.

    Thank you or everything you did to achieve the successul sale

    o our house. We were impressed with you rom the start and it

    has been a real pleasure to work with you.Mr & Mrs N, London SW6

    I would recommend you without a doubt.

    Mrs M, London SW3

    I was very impressed with your proessionalism and the

    proactive way you managed the sale rom start to fnish.Mr K, Wimbledon, SW19

    Thank you or being so efcient in fnding a respectable tenant

    so quickly and or such efcient communication on all matters

    related to the rental o our property.Mr S, Surrey

    Thank you or all your eorts in achieving a very good result or

    us. We are delighted with the outcome and very glad to have

    selected John D Wood & Co.Mr C-B, London SW7

    John D Wood & Co. have been letting several o my properties

    or a number o years and Ive ound they work in the most

    proessional manner at all times and resolve any tenant issues.Prof T, Oxford

    Thank you or the help and confdence you gave us rom start

    to fnish. It was extremely reassuring to eel the increasingly frm

    grip you kept on progress.Mr & Mrs L, London W8

    Your proessionalism was exceptional. We have no difculty in

    recommending John D Wood & Co. and will certainly use you

    again in the uture.Mr & Mrs K, London W8

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    OFFICE DIRECTORY

    LONDON OFFICES

    BAERSEA501 Battersea Park Road, SW11 4LW

    Sales 020 7228 0174

    [email protected]

    Lettings 020 7223 8848

    [email protected]

    BELRAVA48 Elizabeth Street, SW1W 9PA

    Sales & Lettings 020 7824 7900

    [email protected]

    CELSEA SALES9 Cale Street, SW3 3QS

    020 7352 1484

    [email protected]

    CELSEA LENS

    296 Kings Road, SW3 5UG

    020 7352 8111

    [email protected]

    CY & DOCKLANDS

    22 Widegate Street, E1 7HP

    Lettings 020 7650 1702 [email protected]

    FLAM287 New Kings Road, SW6 4RE

    Sales 020 7731 4223

    [email protected]

    Lett ings 020 7371 0123

    [email protected]

    KENSNON SALES

    162 Kensington Church Street, W8 4BN020 7908 1100

    [email protected]

    KENSNON LENS

    10 Portland Road, W11 4LA

    020 7727 2233

    [email protected]

    PRMROSE LL166 Regents Park Road, NW1 8XN

    Sales 020 7586 9060

    [email protected]

    Lettings 020 7586 9882

    [email protected]

    RCMOND from May 2011

    31 Sheen Road,

    Richmond, Surrey TW9 1AD

    Sales & Lett ings 020 8940 6611

    [email protected]

    SO KENSNON

    125 Gloucester Road, SW7 4TESales 020 7835 0000

    [email protected]

    Lettings 020 7835 0044

    [email protected]

    WANDSWOR324 Trinity Road, SW18 3RG

    Sales & Lett ings 020 8871 3033

    [email protected]

    WMBLEDON

    5 Church Road, SW19 5DW

    Sales 020 8944 7172

    [email protected] 020 8946 9447

    [email protected]

    NEROR CONSLANS140 Kensington Church Street, W8 4BN

    020 7908 1564

    [email protected]

    VALAON & SRVEYN140 Kensington Church Street

    London W8 4BN

    020 7908 1110

    [email protected]

    EAD OFFCE140 Kensington Church Street

    London W8 4BN

    020 7908 1110

    [email protected]

    COUNTRY OFFICES

    CELMSFORD80 - 86 New London Road,

    Chelmsford, Essex CM2 0PD

    Sales 01245 344222

    [email protected]

    COBAM

    19 High Street, Cobham,Surrey KT11 3DH

    Sales & Lett ings 01932 864252

    [email protected]

    ESER53 High Street, Esher,

    Surrey KT10 9RQ

    Sales & Lettings 01372 462211

    [email protected]

    LYMNON53 High Street, Lymington,

    Hampshire SO41 9ZB

    Sales & Lett ings 01590 677233

    [email protected]

    OxFORD235 Banbury Road, Oxford,

    Oxon OX2 7HN

    Sales & Lettings 01865 311522

    [email protected]

    WEYBRDE7 Baker Street, Weybridge,

    Surrey KT13 8AF

    Sales & Lett ings 01932 842323

    [email protected]

    ARCLRE235 Banbury Road, Oxford,

    Oxon OX2 7HN

    01865 511215

    [email protected]

    Associated offices throughout

    the south of England.

    All enquiries 020 7908 1108

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    www.johndwood.co.ukjohndwoodandco