JCA Family Venture Brochure 2015

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Why not bond as a family at Condover Hall, Shropshire Let the adventure begin… Web: www. . J ca-adventure.co.uk www.condoverhall.co.uk Call: 01273 647230 Fantastic prices including Full Board Accommodation and activities Use as a base and visit other attractions such as Alton Towers and Snowdonia. Family Venture Active, together Looking for something to do with the children during the holidays?

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Bond as a family at JCA's Condover Hall in Shropshire.

Transcript of JCA Family Venture Brochure 2015

Page 1: JCA Family Venture Brochure 2015

Why not bond as a family at Condover Hall, Shropshire

Let the adventure begin…

Web: www..Jca-adventure.co.uk

www.condoverhall.co.uk Call: 01273 647230

Fantastic prices including Full Board Accommodation and activities Use as a base and visit other attractions such as Alton Towers and Snowdonia.

Family VentureActive, together

Looking for something to do with the children during the holidays?

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Let the adventure begin…

ContentsCondover Hall 4

Active, together 6

Accommodation & Meals 8

All You Need to Know 10

WELCOMERemember going for a kick-about in the road outside your house? Cycling down the street to the park? Playing ‘stuck in the mud’ in your backyard? So do we, that’s why our kids should not miss out on all that fresh air, which is why we’ve rolled out an action-packed activity break for the whole family. From high ropes to low ropes, abseiling to archery, laser maze rooms to zip wires, and lots more, our Family Venture programme is bursting with exciting activities for the whole family to enjoy.

If this all sounds too energetic, then downtime has been built into our well-proven itineraries, enabling you to visit local attractions such as the Ironbridge Museum and the historic town of Shrewsbury, or why not travel further afield and visit Chester or Alton Towers?

However you decide to spend your time with us, get the camera ready as this will be a family holiday to remember.

We look forward to seeing you, and the family, soon.

The JCA Family Venture TeamT: 01273 647230E: [email protected]: www.jca-adventure.co.uk/family-venture

Web: www..

Jca-adventure.co.uk www.condoverhall.co.uk Call: 01273 647230

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Condover Hall

Our Flagship CentreIf you’re looking for an exciting and inspiring venue for a family adventure, you won’t find a better setting than our beautiful Condover Hall activity centre! Located within the splendid Shropshire countryside with easy motorway access, this unique mansion has lots of indoor and outdoor activities and is surrounded by stunning countryside, making it the perfect location for your next family activity break.

Your child may have visited us already on a school residential, so why not come and see what the fuss is about? Take part with your children in adventurous activities together such as abseiling, fencing, archery, kayaking, laser maze, and more. At the end of the day relax in our bar area with views over the rolling Shropshire countryside or head for the cinema room for a family film.

An unrivalled range of facilitiesWith so many facilities on-site, you will not have time to fit everything in. Our action-packed itineraries have been designed to ensure that you have the best experience at Condover - morning, day and night.

• Purpose built High & Low Ropes Course

• Indoor Sports Hall• All weather sports pitches• Indoor Pool

• Cinema Room• Tuck Shop / Gift Shop• Bar / Café Area• Grade 1 Listed Gardens• Extensive Woodland

Our activitiesFrom the adrenaline-fuelled High Ropes Course to the skilful Archery Range to the Challenging Laser Maze Room, at Condover we have something for the whole family, come rain or shine!

• Abseiling • Archery• Buggy Build• Grind of Stones• Kayaking*

• Laser Maze Room• Orienteering• Raft Building*• Trapeze• Wall Climbing

Our instructorsOur aim is to provide multi-activity courses with safety as our top priority and with the emphasis on enjoyment, education and self-development. All of our instructors are suitably qualified and have gone through our gruelling JCA induction and training process – so rest assured they will take excellent care of you and your family.

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The Grounds

Court Jester

Zip Wire

Survival Woods

Campfire

Low Ropes

Multi Use Gaming Area

High Ropes

The Tower

Staff Accommodation

Sports Hall

Swimming Pool

Restaurant

Classrooms

Dormitories

Mansion House

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Reception

Indoor Activities

IT Suites

The Orangery Bar

Gift Shop

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Illustrated and Designed by William Bianchi.

www.williambianchi.co.uk

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Centre Map Where is the Centre? Located in the village of Condover near to the market town of Shrewsbury.

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Great feedback for Condover...

“A good range of different activities to cater for all abilities. Well structured, well supervised and well explained.”

“Great balance of thrills and less high impact - all excellent, The indoor laser maze is a hidden gem.”

“We have thoroughly enjoyed all of the activities and even tried new sports and challenges.”

“A good range of activities provided. Children (and parents) enjoyed the breadth that allowed everyone to be good at something.”

and our Instructors...

“The instructors were very, very enthusiastic, engaging with both kids and adults.”

“Our instructors Sam, Ollie and Harley were fantastic with both kids and adults, encouraging but not forcing. If we came back we would love to have the same team again.”

“Really enthusiastic about all the activities. They showed loads of encouragement to everyone and those to do activities even when scared.”

“Luke has been great. He has been a perfect mix of encouragement and understanding. The kids, and us, have loved his way. We would all come back because of him.”

*watersports are only available for those staying during the week

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Active, together

Action-Packed itinerariesOur aim is to provide you and your family with a range of wonderful activities to enjoy together. In between high ropes, archery and much more, there will be ample time to enjoy the stunning grounds and the wide variety of fantastic food on offer. We also encourage a ‘free day’ to visit the exciting nearby attractions

Local attractionsThe great location of Condover Hall means families can use our Activity Centre as a base and spend one day visiting local attractions such as Alton Towers or the beautiful national park of Snowdonia. • Shrewsbury• Ironbridge (pictured)• Alton Towers

• Liverpool (pictured)• Snowdonia National Park• Chester

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Prices, dates & inclusionsPriceS: 3 nighTS 4 nighTS 7 nighTS1 Adult and 1 Child £500 £650 £8501 Adult and 2 Children £600 £750 £9501 Adult and 3 Children £650 £850 £10502 Adults and 1 Child £600 £750 £9502 Adults and 2 Children £650 £850 £10502 Adults and 3 Children £700 £900 £1150

DATeS AnD DUrATionS:

• Friday 25th July – 3 nights• Friday 1st August – 3 nights• Friday 15th August – 3 nights• Saturday 16th August – 7 nights• Monday 18th August – 4 nights

Price inclUDeS:

• Full Board Accommodation

• Activities for adults and children 8 years and above

• Children under 8 years can take part in some activities subject to size and safety restrictions

• Free day to visit local attractions

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Saturday 2pm - Arrive/Induction/3.30pm - Archery

Fun Family Challenge

Sunday Laser/Grid of Stones/Fencing

Abseiling/Buggy Build Interactive Quiz

Monday Free Day Free Day Free Day

Tuesday High Ropes/Archery Watersports (3hrs) Karaoke /Party Games

Wednesday Team Challenge Laser Quest Vortex Room

Thursday Zip Wire Orienteering Camp Fire

Friday Free Day Free Day Free Day

Saturday Orienteering/Climbing 12 noon Depart

AM PM EVENING

Monday 2pm - Arrive/Induction/3.30pm - Archery

Fun Family Challenge

Tuesday Laser/Grid of Stones/Fencing

Abseiling/Buggy Build Interactive Quiz

Wednesday Free Day Free Day Free Day

Thursday High Ropes/Archery Watersports (3hrs) Karaoke /Party Games

Friday Orienteering/Climbing 12 noon Depart

AM PM EVENING

Friday 2pm - Arrive/Induction/3.30pm - Archery

Team Challenge

Saturday Laser/Grid of Stones/Fencing

Abseiling/Buggy Build Run Around Quiz

Sunday Climbing/Orienteering Free Afternoon Conquest

Monday High Ropes/Tunnelling/Vortex

12 noon Depart

Example 3 night itinerary

Example 4 night itinerary

Example 7 night itinerary

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Accommodation & Meals

Family roomsSpacious multi-bedded dormitories are available for families, with bunk-beds and complimentary bedding. Most dormitories offer en-suite facilities and are furnished to ensure an enjoyable stay throughout your time at Condover Hall. The residential buildings are set within a secluded and secure area of the grounds, yet within easy reach of the main centre.

Upgraded Parent Rooms(Available at a supplement)

Parent rooms are comfortable furnished with flat screen TV, tea and coffee making facilities and complimentary bedding. These rooms are a mixture of twin and singles, most with en-suite facilities within the same building to the children.

Please note:Condover Hall is not a hotel, but a children’s residential activity centre. Accommodation is therefore situated in our purpose built buildings in the grounds of the estate, within a private dormitory room (sleeping in bunk-beds) which the family will have to themselves.

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Sample menuBelow is a sample menu. If you have special dietary needs it is vital that you fill in the forms you have been sent and return them to us by the due date so the information can then be passed on to the catering team at the centre. Wherever possible we will try to cater for your needs, if we are unable to meet your requirements, we will inform you as soon as possible. First meal included is evening meal on arrival day with last included meal being breakfast on departure day.

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“Every meal was well prepared, with enough variety to please everyone.”

“Fantastic food, really good choice and excellent quality.”

“A great varied menu and fantastic that they catered for special dietary requirements.”

Upgraded Parent rooms

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All you need to know

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Frequently Asked QuestionsWhat does JcA stand for? Junior Choice Adventure, we are proud to be part of TUI Travel plc.

What age groups do you cater for?Activities are based on children from 8-15 years. With the parents consent younger children are able to take part in some activities subject to healthy and safety guidelines.

is previous experience necessary for some of your more specialised activities?No previous experience is necessary. All our staff are fully trained to instruct children from all levels of capability to ensure enjoyment for everyone.

What are the arrival/departure times? Arrival from 2pm, Departure 12 noon. (We may ask you to depart your rooms at 9.30am so our housekeeping team can prepare the centre for our next guests).

Are all of your staff crB checked?We are registered with the Criminal Records Bureau and also insist on two references for each employee. We require all candidates to submit an enhanced disclosure to the CRB and check these results to ensure staff members are suitable. All staff complete a formal induction, training and assessment period before commencing employment and are subject to continual assessment by Senior Staff throughout their period of employment to ensure they meet our high standards.

Will we need any particular clothing or equipment?JCA will provide all the specialist equipment necessary to undertake activities. We ensure all of our equipment conforms to the British or European standards. Daily safety and equipment checks are made and recorded at all of our centres. Risk assessments have also been carried out for all activities at our Centres. A kit list is provided.

What type of food will be provided?JCA aim to provide a healthy balanced and high-energy diet during the course of your stay. Vegetarian options are available and we ask that you inform us of any special dietary requirements at the time of booking. Special dietary requirements can be catered for but we must be notified at least two weeks prior to arrival. A sample menu is provided.

What is included in the price?The price includes full board, insurance and all activities. Our Public Liability and Travel Insurance documents can be downloaded from our website.

What happens if it rains?Most activities can be run in wet weather, however, if weather is extreme and activities cannot be run the Centre Manager will implement the centres wet weather plan.

Do JcA hold any accreditations?We acknowledge the roles of a range of regulatory and advisory bodies and we strive to exceed the standards defined by BAPA, AALA, HSE, DFES and a range of sporting National Governing Bodies.

Do you cater for specific needs?Absolutely! We are dedicated to providing everyone with the opportunity to enjoy the JCA experience. Many special needs children and groups travel with us every year, as most of our activities can be adapted to suit the needs of the individual. We will be happy to discuss your specific requirements at the time of booking.

Does your insurance cover personal belongings?  We are not insured against these items and in our experience it is not advisable to bring expensive personal belongings on an activity trip.

What is a Free Day?When the itinerary shows a “free day” your breakfast and dinner will be provided with a packed lunch available on request. This time gives you an opportunity to explore local attractions as a family.

Check list/Kit list required for activities:

clothes: Packed at home Packed at centre

Pairs of socks (including plenty of spares)

Trousers (it is important that children do not wear jeans whilst doing activities for safety and comfort reasons)

Shorts

T-Shirts

Long sleeve top for archery

Tracksuit

Jumper/Sweatshirt/Fleece

Waterproof jacket/Anorak

Waterproof trousers or trousers that can get muddy/wet

Swimwear

Two towels (one for swimming and one for washing)

Gloves/Hat/Cap

Trainers or substantial footwear

Old shoes (for muddy activities)

Wellies

Sunglasses

Toiletries:

Wash bag

Toothbrush

Toothpaste

Flannel

Soap

Shower Gel

Hair products (shampoo/conditioner)

Hair ties (for long hair)

Sun cream

other:

Water bottle

Book to read

The company has endeavoured to provide accurate information in this publication as at 19 June 2014. However there may be circumstances outside of the companies control where certain facilities are unavailable or out of operation.

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Arrival & departure details Arrival is from 2pm, when our JCA team will welcome you and your family and explain the following;

• Site Rules• Safety Procedures

Your first activity will start at approximately 3:30pm. Departure on the last day is by 12 noon. (We may ask you to depart your rooms at 9.30am so our housekeeping team can prepare the centre for our next guests).

Health & SafetySafety is our top priority at JCA. All of our centres comply with Health and Safety requirements and we hold copies of their Public Liability Insurances. Our Safety Management System has been externally inspected and verified and each member of staff is trained to the standards depicted.We have a formalised Emergency Procedures Plan, of which all staff have received training, and in the unlikely event of a serious emergency we have the support of the TUI Crisis Management Team.Our instructors carry a First-Aid Kit on all activity sessions and hold the Health and Safety Executive Appointed Person Award.

General ConductWe encourage guests to be considerate and polite to others to the keep the JCA centre tidy. We require guests to be punctual as activities will start at the timetabled slot. Every guest at the centre has an equal right to enjoy themselves and we keep a close check on teasing, bullying or any other anti-social behaviour. When necessary we will contact the parent/guardian of a child with persistent behavioural problems and take immediate steps to remedy the situation.

SecurityAccommodation styles may vary but the emphasis on security does not. Our operating systems at Condover Hall ensures that we meet the highest standards of security. Some of these measures include:

Fire Procedure On the arrival day the JCA team will talk through the fire procedure.

Fire Safety All of our centres comply with UK standards and are audited to ensure all procedures and certificates are up to date.

Site Security A member of JCA staff is on call 24 hours a day. In the evenings Senior staff are on duty until 10.30pm. In addition to this our night security patrol the grounds throughout the night from 10.30pm to 7.30am.

Access to Public There is no access to the general public at this site.

Visitors All visitors are required to sign the visitor book on arrival and wear a badge.

out of bounds areas The managers and staff accommodation is out of bounds. Other areas will be highlighted on arrival.

• Activity Courses• Tour of the Centre

SecurityAll of our centres and activities operate to the highest safety standards and we continually monitor, assess and develop our procedures to ensure that those standards are consistently maintained. We conform to several National Governing Bodies’ Codes of Practice and always strive to exceed their standards. JCA are Learning Outside the Classroom quality badge holders ensuring good practice, high quality teaching and learning experiences and risk management. Our courses promote personal, social and health education by;

• Allowing young people to face new challenges and overcome fears

• Developing coordination and mastering new skills• Developing effective communication skills• Adapting to new situations and environments• Solving problems and taking responsibility• Encouraging discipline and self-control• Increasing self-esteem and confidence• Promoting team work• Gaining independence• Promoting a healthy lifestyle• Developing a positive attitude towards others and balancing

points of view

We acknowledge the roles of a range of regulatory and advisory bodies and we strive to exceed the standards defined by BAPA, AALA, HSE, DFES and a range of Sporting National Governing Bodies.

Web: www..Jca-adventure.co.uk

www.condoverhall.co.uk Call: 01273 647230