JBarnesResumeC.E
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Jennifer Barnes 165 Great Dover St Apt 60F London SE1 4XA 07572876165 [email protected] Summary: I am a current university postgraduate student who has 5 years experience in working and coaching many different types of people in various retail environments. Customer experience is the heart of my retail career. Working in areas with vast amount of product knowledge has taught me to spend time with customers finding them the best product and providing a wonderful experience. Employment History: Teavana General Manager, $37,000 per year plus monthly bonuses I have demonstrated success in all volumes of Teavana stores. I have run million dollar plus stores and also demonstrated success in lower and mid volume stores. I have made every single month as a general manager. I also build strong, self-reliant team members who become successful Teavana managers in their own right. In addition, I have ensured a successful execution of all merchandise flow processes and visuals. Also, ensuring excellent customer service is provided to each and every guest. As this is a high-end specialty retail establishment I have learned extensive product knowledge of over 98 teas and many different brewing options. Bath and Body Works Sales Leader (key holder), $10.30 per hour June 2011 – May 2012 Duties: Ensuring that every customer receives a legendary experience in our store. Also, coaching associates to help
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Transcript of JBarnesResumeC.E
Jennifer Barnes165 Great Dover St Apt 60FLondonSE1 [email protected]
Summary:
I am a current university postgraduate student who has 5 years experience in working and coaching many different types of people in various retail environments. Customer experience is the heart of my retail career. Working in areas with vast amount of product knowledge has taught me to spend time with customers finding them the best product and providing a wonderful experience.
Employment History: TeavanaGeneral Manager, $37,000 per year plus monthly bonusesI have demonstrated success in all volumes of Teavana stores. I have run million dollar plus stores and also demonstrated success in lower and mid volume stores. I have made every single month as a general manager. I also build strong, self-reliant team members who become successful Teavana managers in their own right. In addition, I have ensured a successful execution of all merchandise flow processes and visuals. Also, ensuring excellent customer service is provided to each and every guest. As this is a high-end specialty retail establishment I have learned extensive product knowledge of over 98 teas and many different brewing options.
Bath and Body WorksSales Leader (key holder), $10.30 per hourJune 2011 – May 2012Duties: Ensuring that every customer receives a legendary experience in our store. Also, coaching associates to help them become their very best. In addition, planning and execution of operation excellence. Merchandise flow, shrink reduction, and cash handing.
The Salon Professional AcademySupport Staff, $9 per hourApr 2010 – PresentDuties: Engaging in positive interactions with customers, teaching students about business operations, handling cash and cash registers.
Education:B.A. History and Education, Lindenwood University, 2011Notable Achievements: Dean’s List (multiple semesters), Phi Alpha Theta (Historical Honors Society), and head of special events for History Club. Graduated with honors.
