JBara Software Demo
description
Transcript of JBara Software Demo
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Social Media Evolution
• By the end of 2010 Gen Y will outnumber the Baby Boomers ….96% of them have joined a social network
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Social Media Evolution
• Years to Reach 50 millions Users: - Radio (38 Years), - TV (13 Years)- Internet (4 Years), - iPod (3 Years)…- Facebook added 100 million users in less than 9 months
- iPhone applications hit 1 billion users in 9 months
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Social Media Evolution
• If Facebook were a country, it would be the world’s 3rd largest after China and India (Note: Facebook recently announced 400 million users!)
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“Senior marketers reported that social networks and applications were their biggest priority for 2010, followed closely by digital infrastructure.”
Social Media Evolution
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Social Media
Public social networking sites are good recruitment vehicles to encourage prospects to visit your own branded community, but fall short in delivering a comprehensive customer success vehicle.
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Questions to consider
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Questions to consider
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Questions to consider
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Questions to consider
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Questions to consider
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Questions to consider
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JBara Software Customer Success Program
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Customer Success Program Analytics
9 and10: Promoters7 and 8: Passive 0 to 6: Detractors
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Why Establish Your Own Community?
• You have control over your community operations • You can provide focused and meaningful content• You are in charge of your customer experience
JBara Software and marketing services can provide your business a comprehensive customer success platform that you control and you manage.