January 23-26, 2007 Ft. Lauderdale, Florida A Wireless World Emerges? The Benefits and Challenges of...
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Transcript of January 23-26, 2007 Ft. Lauderdale, Florida A Wireless World Emerges? The Benefits and Challenges of...
January 23-26, 2007• Ft. Lauderdale, Florida
A Wireless World Emerges?The Benefits and Challenges of Businesses Based on WiFi
January 23-26, 2007• Ft. Lauderdale, Florida
Who is Cognio?
• The market leader in Enterprise WiFi RF tools
• Based in Germantown, MD• Key patent holders in WiFi
interference and mitigation with dozens of patents in this space
• OEMs: AirMagnet, Cisco, Fluke, WildPackets
• Solutions: tools and embedded solutions for mitigating RF interference
5 year old company focused on spectrum analysis/analytics capabilities
January 23-26, 2007• Ft. Lauderdale, Florida
WiFi Technology Enablers
1.1. Free spectrumFree spectrum2.2. Inexpensive devicesInexpensive devices3.3. StandardizationStandardization
1.1. Free spectrumFree spectrum2.2. Inexpensive devicesInexpensive devices3.3. StandardizationStandardization
January 23-26, 2007• Ft. Lauderdale, Florida
Driving Innovations in Productivity and Commerce
Environment Applications
Retail
Asset tracking
Inventory management
In store telephony
Mobile kiosks
HealthcareMobile bedside care
Location-based call routing
Asset tracking
Financial services
Real time mobile data
Guest and contractor access
Video surveillance
GovernmentPublic safety and security
Digital communities
Emergency services
January 23-26, 2007• Ft. Lauderdale, Florida
Meets All of Our Need to be Free
1.1. UntetheredUntethered2.2. RealtimeRealtime3.3. FastFast
1.1. UntetheredUntethered2.2. RealtimeRealtime3.3. FastFast
January 23-26, 2007• Ft. Lauderdale, Florida
The Unlicensed Band Experiment
Unlicensedband
“We are about to have an unplanned real-time experiment on the consequences of uncoordinated spectral sharing … using incompatible etiquette rules”
“We are about to have an unplanned real-time experiment on the consequences of uncoordinated spectral sharing … using incompatible etiquette rules”
- USA Federal Communications Commission, Technical Advisory Committee Meeting Report 12/00
January 23-26, 2007• Ft. Lauderdale, Florida
The Experiment is a Success!
Experimental Result: Many device types and devicesExperimental Result: Many device types and devices
January 23-26, 2007• Ft. Lauderdale, Florida
For WiFi, other WiFi is a problem
• Co-channel interference (CCI) comes from another AP located on the same channel
– Ex. AP next door– Ex. Neighboring cell– With CSMA, effectively share the
capacity
• Adjacent channel interference (ACI) comes from an AP on an overlapping channel
– Ex. I am on channel 1, another AP is on channel 2
– Can be more worse than (CCI)
January 23-26, 2007• Ft. Lauderdale, Florida
Performance Requirements for Applications
+/-20ms30ms1.5* 10-3 16 kbps2 perMQ Voice Calls
+/-5ms10ms1.5* 10-3 128 kbps2 perHQ Voice Calls
>100ms>100ms0500 kbps1Low Speed Data
>100ms>100ms02 Mbps1Med. Speed Data
>100ms>100ms010 Mbps1High Speed Data
+/-10ms100ms5.8* 10-5 256 kbps1CD Quality Audio
+/-5ms10ms3.6* 10-5 3 Mbps2 per HQ Video Conf. Call
+/-10ms90ms3.6* 10-5 3 to 7 Mbps1SDTV/DVD
+/-10ms90ms3.6* 10-5 19-24 Mbps1HDTV
+/-10ms90ms3.6* 10-5 30 Mbps3Multiple Stream(1 HDTV/2SDTV)
MaxJitter
Max Latency
Max Packet Error Rate
Data Throughput
Rate
Number of
Streams
Type of Service
Quality of Service Parameters
January 23-26, 2007• Ft. Lauderdale, Florida
The Effect in Carrier/Home Environments
• 67%* of all residential WiFi problems are interference related
• Creates high cost to providers– Truck rolls (35% of issues*)– Product returns (20% of issues*)– Churn (29% of issues*)
• Voice and video requires service without interruptions or jitter caused by interference
“Technology troubles set off tantrums, tears, and tirades.” USA Today
90%Consumers that say they have had a bad experience
85%Admit to swearing, shouting, crying or hitting something in frustration
71%Think customer service representatives aren't sufficiently trained
63%Believe outstanding customer service is the #1 reason to give more business to a company
53%Believe inability to reach service representatives over the phone or web is the #1 consumer compliant
Consumer gripesConsumer gripes
Source: Harris InteractiveSurvey, October 2006
WiFi in the Home Report
January 23-26, 2007• Ft. Lauderdale, Florida
Buy the Right Infrastructure
• 24x7 monitoring
• Mitigation
• Better QoS
January 23-26, 2007• Ft. Lauderdale, Florida
Conclusions
• Unlicensed Band and WiFi experiment was a success to date
• WiFi delivers significant new capabilities and applications
• But there are growing pains related to congestion
• And this impacts reliability, cost of ownership, customer satisfaction…
• To implement these solutions, and to achieve the benefits, planning must be addressed consistently throughout the WiFi life cycle.