January 23-26, 2007 Ft. Lauderdale, Florida A Wireless World Emerges? The Benefits and Challenges of...

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Transcript of January 23-26, 2007 Ft. Lauderdale, Florida A Wireless World Emerges? The Benefits and Challenges of...

January 23-26, 2007• Ft. Lauderdale, Florida

A Wireless World Emerges?The Benefits and Challenges of Businesses Based on WiFi

January 23-26, 2007• Ft. Lauderdale, Florida

Who is Cognio?

• The market leader in Enterprise WiFi RF tools

• Based in Germantown, MD• Key patent holders in WiFi

interference and mitigation with dozens of patents in this space

• OEMs: AirMagnet, Cisco, Fluke, WildPackets

• Solutions: tools and embedded solutions for mitigating RF interference

5 year old company focused on spectrum analysis/analytics capabilities

January 23-26, 2007• Ft. Lauderdale, Florida

WiFi Technology Enablers

1.1. Free spectrumFree spectrum2.2. Inexpensive devicesInexpensive devices3.3. StandardizationStandardization

1.1. Free spectrumFree spectrum2.2. Inexpensive devicesInexpensive devices3.3. StandardizationStandardization

January 23-26, 2007• Ft. Lauderdale, Florida

Driving Innovations in Productivity and Commerce

Environment Applications

Retail

Asset tracking

Inventory management

In store telephony

Mobile kiosks

HealthcareMobile bedside care

Location-based call routing

Asset tracking

Financial services

Real time mobile data

Guest and contractor access

Video surveillance

GovernmentPublic safety and security

Digital communities

Emergency services

January 23-26, 2007• Ft. Lauderdale, Florida

Meets All of Our Need to be Free

1.1. UntetheredUntethered2.2. RealtimeRealtime3.3. FastFast

1.1. UntetheredUntethered2.2. RealtimeRealtime3.3. FastFast

January 23-26, 2007• Ft. Lauderdale, Florida

The Unlicensed Band Experiment

Unlicensedband

“We are about to have an unplanned real-time experiment on the consequences of uncoordinated spectral sharing … using incompatible etiquette rules”

“We are about to have an unplanned real-time experiment on the consequences of uncoordinated spectral sharing … using incompatible etiquette rules”

- USA Federal Communications Commission, Technical Advisory Committee Meeting Report 12/00

January 23-26, 2007• Ft. Lauderdale, Florida

The Experiment is a Success!

Experimental Result: Many device types and devicesExperimental Result: Many device types and devices

January 23-26, 2007• Ft. Lauderdale, Florida

Are we heading for a train wreck?

January 23-26, 2007• Ft. Lauderdale, Florida

For WiFi, other WiFi is a problem

• Co-channel interference (CCI) comes from another AP located on the same channel

– Ex. AP next door– Ex. Neighboring cell– With CSMA, effectively share the

capacity

• Adjacent channel interference (ACI) comes from an AP on an overlapping channel

– Ex. I am on channel 1, another AP is on channel 2

– Can be more worse than (CCI)

January 23-26, 2007• Ft. Lauderdale, Florida

And then, there’s the rest…

January 23-26, 2007• Ft. Lauderdale, Florida

Performance Requirements for Applications

+/-20ms30ms1.5* 10-3 16 kbps2 perMQ Voice Calls

+/-5ms10ms1.5* 10-3 128 kbps2 perHQ Voice Calls

>100ms>100ms0500 kbps1Low Speed Data

>100ms>100ms02 Mbps1Med. Speed Data

>100ms>100ms010 Mbps1High Speed Data

+/-10ms100ms5.8* 10-5 256 kbps1CD Quality Audio

+/-5ms10ms3.6* 10-5 3 Mbps2 per HQ Video Conf. Call

+/-10ms90ms3.6* 10-5 3 to 7 Mbps1SDTV/DVD

+/-10ms90ms3.6* 10-5 19-24 Mbps1HDTV

+/-10ms90ms3.6* 10-5 30 Mbps3Multiple Stream(1 HDTV/2SDTV)

MaxJitter

Max Latency

Max Packet Error Rate

Data Throughput

Rate

Number of

Streams

Type of Service

Quality of Service Parameters

January 23-26, 2007• Ft. Lauderdale, Florida

The Effects of Interference on VoFi

January 23-26, 2007• Ft. Lauderdale, Florida

The Effect in Carrier/Home Environments

• 67%* of all residential WiFi problems are interference related

• Creates high cost to providers– Truck rolls (35% of issues*)– Product returns (20% of issues*)– Churn (29% of issues*)

• Voice and video requires service without interruptions or jitter caused by interference

“Technology troubles set off tantrums, tears, and tirades.” USA Today

90%Consumers that say they have had a bad experience

85%Admit to swearing, shouting, crying or hitting something in frustration

71%Think customer service representatives aren't sufficiently trained

63%Believe outstanding customer service is the #1 reason to give more business to a company

53%Believe inability to reach service representatives over the phone or web is the #1 consumer compliant

Consumer gripesConsumer gripes

Source: Harris InteractiveSurvey, October 2006

WiFi in the Home Report

January 23-26, 2007• Ft. Lauderdale, Florida

So, what to do?

January 23-26, 2007• Ft. Lauderdale, Florida

Incorporate RF plans into your WiFi Planning

January 23-26, 2007• Ft. Lauderdale, Florida

Buy the Right Infrastructure

• 24x7 monitoring

• Mitigation

• Better QoS

January 23-26, 2007• Ft. Lauderdale, Florida

Use Tools. They Help.

January 23-26, 2007• Ft. Lauderdale, Florida

Conclusions

• Unlicensed Band and WiFi experiment was a success to date

• WiFi delivers significant new capabilities and applications

• But there are growing pains related to congestion

• And this impacts reliability, cost of ownership, customer satisfaction…

• To implement these solutions, and to achieve the benefits, planning must be addressed consistently throughout the WiFi life cycle.