January 2013

®®

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

JJOOUURR

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JJOOUURR

NNAALL

January 2013

Lead-Content Law Takes Effect in 2014, page 10

Water WellSystem InspectionsA step-by-step guide toproviding peace of mind,page 19

Also inside:— Phosphate-Based

Chemistries, page 22

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1:43 PM

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6 Editor’s NoteWhat Do You Offer Your Customers?

The Water Well Journal (ISSN #0043-1443) is published monthly by the National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081.Printed and mailed at Beaver Dam, Wisconsin, and additional mailing offices. Postal acceptance: Periodical (requester subscription circulation) postage paidat Westerville, Ohio, and at additional mailing offices. Postmaster: Send address changes to Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081.Canada Post/ Publications Mail Agreement #40739533. Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.

Vol. 67, No. 1January 2013

www.waterwelljournal.com


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IN EVERY ISSUE

About the coverA field engineer conducts tests at a water well site.Check out the feature article on how well system inspections can impact your business on page 19.

®®


JJOOUURR

NNAALL


JJOOUURR

NNAALL

January 201

3

Lead-Conte

nt Law Takes

Effect in 2

014, page 10

Water Well

System

Inspections

A step by step guide to

providing peace of mind,

page 19

Also inside:

— Phosphate-

Based

Chemistries

, page 22

Water Well Journal January 2013 3/Twitter @WaterWellJournl

Page 19

19 Water Well System InspectionsBy Jennifer Strawn

A step-by-step guide to providing well ownersor prospective buyers peace of mind.

22 Phosphate-Based ChemistriesBy Michael Schnieders, PG, PH-GW

Make sure you understand everything you canabout the use of phosphates in well systems.

44 Annual Listing of National Ground WaterAssociation Manufacturers and Suppliers Division Members

FEATURED ARTICLES

8 In This Issue10 Industry Newsline16 The Log17 Web Notes38 Coming Events39 Newsmakers40 Featured Products43 Taking Delivery46 Classified Marketplace55 Index of Advertisers56 Closing Time

DEPARTMENTS


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26 Safety Matters by Gary Ganson, CIH, CSPSafety in DisastersPart 1: Disaster preparedness is the key to keepingworkers safe on the job.

28 Engineering Your Business by Ed Butts, PE, CPIGroundwater TreatmentPart 8(b). Treatment Methods

32 People at Work by Alexandra WalshIn the BackgroundFollow proper procedures when you need to conduct anemployment background check.

34 ACT Like a Sales Pro by Julie HansenA Good ReferralFind out five secrets for getting referral business.

36 The After Market by Ron SleePlanning Ahead for PreventionIt’s time to put the finishing touches on customer service plans.

The views expressed in the columns are the authors’ opinions based on their professionalexperience.

FEATURED COLUMNISTS

4/ January 2013 Water Well Journal waterwelljournal.com

Advancing the expertiseof groundwater professionals

and furthering groundwater awareness.

Chief Executive OfficerKevin McCray, CAE [email protected]

NGWA PresidentDan Meyer, MGWC, CVCLD

Director of Publications/EditorThad Plumley [email protected]

Water Well Journal Editorial Review BoardArt Becker, MGWC, CPG; Tom Christopherson; Dan Milan; Roger Renner, MGWC; Robert Sterrett, Ph.D.; and John Schnieders, Ph.D.

Associate EditorMike Price [email protected]

CopyeditorWayne Beatty [email protected]

Production and DesignJanelle McClary [email protected]

AdvertisingShelby Fleck [email protected] Wiles [email protected]

Circulation CoordinatorKatie Neer [email protected]

Contributing WritersEd Butts, PE, CPI; Donald W. Gregory;William J. Lynott; Julie Hansen; Christine Reimer; Al Rickard, CAE; Ron Slee; Lana Straub;Jennifer Strawn; and Alexandra Walsh

Editorial, Advertising, & Publishing Offices601 Dempsey Rd., Westerville, OH 43081(800) 551-7379 Fax: (614) 898-7786Selected content from Water Well Journal is indexed onGround Water On-Line™ at www.NGWA.org/gwonline

©Copyright 2013 by the National Ground WaterAssociation. All rights reserved.

An APEX award winner10 consecutive years with 22 total awards, most in thegroundwater industry.

Page 22

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Circle card no. 1

At a recent meetingwith a potentialvendor, I asked

what I thought was astraightforward question:“So how would thingswork if we partnered?”

In essence, I wanted toknow the steps in the process chain if I took on services by his company. His answer was one I wasn’t expecting:“However you want things to work,” he replied. And he was serious!

I admit I was surprised. I’ve hadgood customer service before, but really,I get to make the rules?

He then added, “We have about 400clients and we probably come close todoing things 400 ways.”

I loved it. And you know what? He’sgot it figured out. In today’s businessclimate that has to be your approach. If your policies still say “It’s our way or the highway,” you probably have several would-be customers choosingthe highway—and it’s a road that leadsright to your competitor’s door.

Flexibility is crucial today. You haveto explore options, be willing to makechanges, and do things in different waysthat give your company the potential to create new business—and better yet,new revenue streams.

Obviously, you don’t ask the cus-tomer, “How do you want me to installyour new water well system?” But youneed to be doing things you’ve neverdone before.

Is your firm one that never needed tooffer maintenance contracts? Too muchof a pain to sell? Too difficult to track?

Add them today because you shouldhave done so yesterday.

Locking in customers is a good thing.It may not lead to new business this yearor even next year, but when an emer-gency happens, the customer will callyou. Why? Because they have to. Yourmaintenance contract offers them a dis-count on emergency calls and parts.Don’t give a customer you’ve earnedonce the option to turn to Google or thephone book down the road.

Is your business one that never did a lot of well cleaning or maintenancework because there were always newwells to drill? Promote that you do wellcheckups today. In fact, make it a keypart of your company’s marketing strategy.

Again, it may be years before the tripto a particular residence pays off with abig-ticket sale, but after ensuring a fam-ily its water is safe for a few years, thatfamily will turn to you when there’s anemergency.

It might sound like a lot of busywork, like you’re simply closing a lot of small jobs, and only netting a lot ofsmall sales. But they add up—and theywill lead to bigger jobs and to loyal customers.

Trust me. I’m a customer who planson remaining loyal to a new vendor.


DisclaimerWater Well Journal and the National GroundWater Association provide information forguidance and information purposes only. Thispublication is not intended to provide invest-ment, tax, or legal advice.

The information contained herein has beencompiled from sources deemed reliable and itis accurate to the best of our knowledge andbelief; however, Water Well Journal and theNational Ground Water Association cannotguarantee as to its accuracy, completeness,and validity and cannot be held liable for anyerrors or omissions. All information containedherein should be independently verified andconfirmed.Water Well Journal and the National

Ground Water Association do not accept anyliability for any loss or damage howsoevercaused in reliance upon such information.

Reader agrees to assume all risk resultingfrom the application of any of the informationprovided by Water Well Journal and the Na-tional Ground Water Association.

Trademarks and copyrights mentionedwithin Water Well Journal are the ownershipof their respective companies. The names ofproducts and services presented are used onlyin an educational fashion and to the benefitof the trademark and copyright owner, withno intention of infringing on trademarks orcopyrights.

No endorsement of any third-party prod-ucts or services is expressed or implied by anyinformation, material, or content referred to inthe Water Well Journal.

Subscriptions/Back IssuesFor questions, changes or problems with yoursubscription call Katie McKee. Subscriptions:Water well contractors and other qualifiedgroundwater industry personnel in U.S. andCanada — free; others in U.S. — $115 per year;$15 per copy. Canada – $135 per year; $24per copy. International: $150 per year; $35 percopy. Subscriptions available through NGWAoffices only. We reserve the right to refusesubscriptions to anyone not directly engagedin the groundwater industry. Claims for miss-ing issues must be made in writing withinthree months of publication and will be sub-ject to the availability of back issues.

Advertising DisclaimerAdvertisers and advertising agencies assumeliability for all content (including text, repre-sentation, and illustrations) of advertisementsprinted and also assume responsibility for anyclaims arising therefrom made against thepublisher. The publisher reserves the right toreject any advertising that it believes is not inkeeping with the publication's standards or isdeemed unsuitable or misleading.

Advertise your products and services to the groundwater industry’smost influential readership.Call Shelby Fleck and Vickie Wiles in the NGWA sales department at(800) 551-7379.

● Approximately 25,000 readers every month.● More than 19,000 are groundwater contractors. Approximately 4000 reside in professions also allied to the field.

● Readers reside in every state, Canada, and other international locations.

Thad Plumley is the editor of WWJ anddirector of publications at the NationalGround Water Association. He can bereached at [email protected] and on Twitter @WaterWellJournl.

What Do You Offer Your Customers?

Vickie Wiles

Shelby Fleck

EDITOR’S NOTE

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Welcome to the 67th volume of Water Well Journal.We begin 2013 with a January 2013 issue focusingon well maintenance.

The topic is tackled by freelance writer Jennifer Strawnwith a feature article titled “Water Well System Inspections”on page 19. Strawn points out right now is an ideal time topromote your firm doing water system inspections and main-tenance work to current and potential customers in your area.She then discusses the appropriate steps to inspecting a sitewith groundwater professionals around the country. She goesover researching the water well system, inspecting the welland water system’s equipment, and documenting your find-ings. Industry professionals provide details on everythingfrom doing a visual inspection to checking the well cap todoing a pump test and comparing the findings to historicaldata you have on the system.

The feature story “Phosphate-Based Chemistries” onpage 22 by Michael Schnieders, PG, PH-GW,points out phosphates have been used for anumber of years in water treatment to reducescale formation and limit corrosion. He addsthat the application of the chemicals in the wellindustry has been a subject of debate without atrue understanding of the chemical, biological,or geo-logical implications. Schnieders then ex-

plains what phosphates are, how they are used, and wheretheir limitations lie with respect to well maintenance.

Engineering Your Business, the monthly column by Ed Butts, PE, CPI, wraps up its 14-article series on ground-water treatment with “Part 8(b). Treatment Methods” onpage 28. Last month, Butts provided an outlineof the various types of contaminants that canimpact groundwater sources and potential treat-ment methods. In this column, he goes over in-organic contaminants, which he also calls the“big ones” as they can be lethal in a short pe-riod of time. Butts also discusses secondarycontaminants and removal methods.

This month’s Safety Matters column is the first of a two-part series on safety during disasters. Columnist Gary Gan-son’s first article, “Safety in Disasters” on page 26, coversdisaster preparedness. He points out Hurricane Sandy and itshorrific effects that struck the North Atlantic coast shouldserve as a reminder on how important it is to be prepared fordisasters. Disasters can come in many sizes and many formssuch as weather, earthquakes, epidemics such as the flu, andterrorism. Ganson says the key is to have a plan, communicatethe plan, and then make sure everyone understands it by beingprepared.

IN THIS ISSUE

Ed Butts, PE, CPI

MichaelSchnieders, PG,PH-GW

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This month’s installment of People at Workcovers the critical topic of ensuring your firm isbringing on quality staff members with the col-umn titled “In the Background” on page 32.Columnist Alexandra Walsh notes that smallbusiness owners are often unable to absorb therisks and liability that may come from bad hir-ing decisions. So they are more and more re-viewing the backgrounds of potential employees. Thequestion of how to find the best employees without violatingprivacy rights and other laws can be confusing, so Walsh ex-plains the different types of “background checks” that can beconducted and how to do them.

Also make sure you check out WWJ’s newest column,ACT Like a Sales Pro. Columnist Julie Hansen,a sales trainer, speaker, and author, will offersales tips and strategies each month in the col-umn. Her first article, titled “A Good Referral”and found on page 34, discusses the importanceof getting referrals, when to ask for them, andtips to make sure you get quality referrals.Among the tips she recommends are being specific, promoting your work, and showingappreciation.

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Alexandra Walsh

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IN THIS ISSUE

Contaminated GroundwaterSites Targeted for AlternativeManagement, Says NRC ReportAt least 126,000 sites across the

United States have contaminatedgroundwater that requires remediation,and about 10% of these sites are consid-ered “complex,” meaning restoration isunlikely to be achieved in the next 50 to 100 years, according to a new report, Alternatives for Managing the Nation’sComplex Contaminated GroundwaterSites, from the National Research Council. The report added that the estimated

cost of complete cleanup at these sitesranges from $110 billion to $127 billion,but the figures for both the number of

sites and costs are likely underestimates.Several national and state groundwa-

ter cleanup programs developed over thelast three decades under various federaland state agencies aim to mitigate thehuman health and ecological risks posedby underground contamination. Theseprograms include cleanup at Superfundsites; facilities that treat, store, and dis-pose of hazardous wastes; leaking un-derground storage tanks; and federalfacilities, such as military installations. The U.S. Department of Defense

has already spent close to $30 billion inhazardous waste remediation to addresspast legacies of its industrial operations.The DOD sites represent about 3.4% ofthe total active remediation sites, butmany of these sites present the greatest

technical challenges to restoration withhigh costs. Therefore, the agency askedthe National Research Council to exam-ine the future of groundwater remedia-tion efforts and the challenges facing the U.S. Army and other responsibleagencies as they pursue site closures. At sites where contaminant concen-

trations have plateaued at levels abovecleanup goals despite active efforts, thereport recommends evaluating whetherthe sites should transition to long-termmanagement where risks would be mon-itored and harmful exposures prevented,but at reduced costs. “The complete removal of contami-

nants from groundwater at possiblythousands of complex sites in the U.S. isunlikely, and no technology innovationsappear in the near time horizon thatcould overcome the challenges of restor-ing contaminated groundwater to drink-ing water standards,” said MichaelKavanaugh, Ph.D., PE, BCEE, chair ofthe committee that wrote the report. Kavanaugh, an NGWA member and

a principal with Geosyntec ConsultantsInc. in Oakland, California, added: “Atmany of these complex sites, a point ofdiminishing returns will often occur ascontaminants in groundwater remainstalled at levels above drinking waterstandards despite continued active remedial efforts. We are recommendinga formal evaluation be made at the appropriate time in the life cycle of a site to decide whether to transition the sites to active or passive long-term management.” Among the 15 people on the commit-

tee authoring the report was Paul C.Johnson, Ph.D., executive dean of theIra A. Fulton Schools of Engineering atArizona State University and editor ofNGWA’s Groundwater Monitoring &Remediation from 2003-2011. For more information, visit www

.nationalacademies.org.

Hydraulic Fracturing Study Update Announced by EPAIn the November 9 Federal Register,

the U.S. Environmental ProtectionAgency announced it is accepting infor-mation through April 30, including data,

INDUSTRY NEWSLINE


Back inventory of products notmeeting the definition of lead-freeunder the Reduction of Lead in Drink-ing Water Act can no longer be usedafter January 3, 2014, unless the prod-uct is exempted under the law. Industrymembers should begin now to plantheir production, purchasing, and inventory management to meet thisdeadline in the United States. The Reduction of Lead in Drinking

Water Act changed the definition oflead-free to mean not containing morethan a weighted average of 0.25% leadwhen used with respect to the wettedsurfaces of pipes, pipe fittings, plumb-ing fittings, and fixtures. As of January 4, 2014, no person

may introduce into commerce or useany pipe, or any pipe or plumbing fit-ting or fixture, in the installation or re-pair of any public water system or anyplumbing in a residential or nonresi-dential facility providing water forhuman consumption, that is not lead-free under this new definition. Back in-ventory that does not meet the 0.25%lead-free calculation cannot be installedafter January 3, 2014, unless it is ex-empt from the prohibitions. The defini-tion of lead-free solder and flux—0.2%lead—was not affected by the Act.

The U.S. Environmental ProtectionAgency rulemaking is expected to pro-vide additional direction on the newfederal law’s implementation. Some ofthe potential topics that may be ad-dressed through rulemaking include:how repair of components will betreated; whether and what product la-beling may be mandated; clarificationon the scope of coverage and the scopeof exemptions; as well as whether andthrough what process product certifica-tion, third-party or otherwise, may berequired. At a recent meeting, the EPA an-

nounced that the proposed rule hasbeen delayed until “sometime after thefirst quarter of 2013.” Given it typicallytakes many months between issuing aproposed and final rule, final rule pub-lication is highly unlikely until after theJanuary 4, 2014 date when only prod-ucts meeting the new lower lead con-tent requirement can be introduced intocommerce or used in drinking watersystems in the United States. Under the “Protect your business”

category in the “Member exclusivecontent” area of www.NGWA.org,members of the National Ground WaterAssociation can access the FAQ on theReduction of Lead in Drinking WaterAct and the EPA presentation on thenew lead-free law.

NEWS/continues on page 12

Lead-Content Law Takes Effect in 2014

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257 Caroline St.

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257 Caroline St.

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studies, scientific analyses, and otherpertinent scientific information relatedto the potential impacts of hydraulicfracturing on drinking water resources. This information will help to ensure

the EPA is current on evolving hydraulicfracturing practices and technologies as well as inform current and future research and ensure a robust record ofscientific information.Consistent with the EPA’s commit-

ment to using the highest quality infor-mation in its scientific assessments, the

EPA prefers that people submit informa-tion that has been peer reviewed. It willconsider all submissions, but will givepreference to peer-reviewed data and literature sources. There are several ways to submit in-

formation to the docket for this request.Be sure to include the docket identifica-tion number Docket ID No. EPA-HQ-ORD-2010-0674 on every submission.For more information about the EPA

dockets, visit www.epa.gov/dockets. For more information about the

EPA’s hydraulic fracturing study, visitwww.epa.gov/hfstudy.

If you have any questions, contactNGWA Government Affairs DirectorChris Reimer at [email protected] orcall (800) 898-7791, ext. 560.

New Housing Starts Increased in OctoberThe U.S. Census Bureau and the De-

partment of Housing and Urban Devel-opment jointly announced the followingnew residential construction statisticsfor October 2012. The report shows privately owned

housing starts rose again in October2012: the seasonally adjusted annualrate settled at 894,000 compared withthe revised rate of 863,000 in September2012. This change represents a 3.6% increase; further, the annual rate for October 2012 was also 41.9% above theOctober 2011 rate of 630,000.Conversely, in October the season-

ally adjusted annual rate of building permits for privately owned housingreached 866,000—a 2.7% drop com-pared with September’s annual rate of890,000. The October 2012 rate wasalso 29.8% above the rate in October2011.Housing starts are important to the

water well industry as they can indicatepossible construction of new water wellsystems.For more information on new resi-

dential construction statistics, visitwww.census.gov/construction/nrc.

Groundwater Pumping Effectson Streamflow Described in USGS ReportThe U.S. Geological Survey released

a report on November 16 that summa-rizes the body of knowledge on stream-flow depletion, highlights commonmisconceptions, and presents new con-cepts to help water managers and othersunderstand the effects of groundwaterpumping on surface water.“Groundwater discharge is a critical

part of flow in most streams—and themore we pump below the ground, themore we deplete water flowing downthe stream,” said USGS Director MarciaMcNutt. “When viewed over the longterm, it is one big zero-sum game.” Groundwater and surface water sys-

tems are connected, and groundwaterdischarge is often a substantial compo-

NEWS/from page 10

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nent of the total flow of a stream. Inmany areas of the country, pumpingwells capture groundwater that wouldotherwise discharge to connectedstreams, rivers, and other surface waterbodies. Groundwater pumping can also draw streamflow into connectedaquifers where pumping rates are rela-tively large or where the locations ofpumping are relatively close to a stream.Major conclusions from the report

include:• Individual wells may have little effect on streamflow depletion, butsmall effects of many wells pumpingwithin a basin can combine to pro-duce substantial effects on stream-flow and aquatic habitats.

• Basin-wide groundwater develop-ment typically occurs over a periodof several decades, and the resultingcumulative effects on streamflow depletion may not be fully realizedfor years.

• Streamflow depletion continues forsome time after pumping stops be-cause it takes time for a groundwatersystem to recover from the previouspumping stress. In some aquifers,maximum rates of streamflow deple-tion may occur long after pumpingstops, and full recovery of thegroundwater system may takedecades to centuries.

• Streamflow depletion can affectwater quality in the stream or in theaquifer. For example, in many areasgroundwater discharge cools streamtemperatures in the summer andwarms stream temperatures in thewinter, providing a suitable year-round habitat for fish. Reductions ingroundwater discharge to streamscaused by pumping can degradehabitat by warming stream tempera-tures during the summer and coolingstream temperatures during the winter.

• The major factors that affect the tim-ing of streamflow depletion are thedistance from the well to the streamand the properties and geologic structure of the aquifer.

• Sustainable rates of groundwaterpumping near streams do not dependon the rates at which groundwatersystems are naturally replenished (orrecharged), but on the total flow rates

of the streams and the amount of re-duced streamflow that a communityor regulatory authority is willing toaccept.For more information and to read the

report, visit www.usgs.gov/newsroom.

White Paper from Xylem Provides Key Findings for Energy and Water Efficiency in Commercial BuildingsXylem Inc., a global water technol-

ogy company focused on addressing theworld’s most challenging water issues,

announced the release of its white paper,“A Systems Approach to Energy andWater Efficiency in Commercial Buildings.”As the name suggests, the white

paper focuses on the challenges design-ers and managers of commercial build-ings face today with the ever-increasingdemands to improve the energy andwater efficiency of their buildings. Asthe complexity of building systems con-tinues to increase, the challenge of de-signing, installing, and operating these

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NEWS/continues on page 14

Circle card no. 2Water Well Journal January 2013 13/

systems also increases. New buildingcodes continue to raise efficiency stan-dards for new and existing buildings;economic conditions pressure organiza-tions to cut energy costs wherever possi-ble; and new corporate sustainabilityinitiatives require steady efficiency improvements.In response, architects and specifiers

of new commercial buildings, as well asfacility managers of existing buildings,are increasingly adopting a new systemsapproach to energy and water efficiencyimprovements.The white paper addresses key cost

vs. benefit for a systems approach to designing, installing, and operating elec-trical, mechanical, plumbing, and otherbuilding components. Additional areascovered include:• Maximizing energy and water efficiency

• Controlled success• Risk vs. comfort• Building codes drive changes:ASHRAE codes 90.1-2010 and

ASHRAE 189.1-2011 set the bareven higher for greening commercialbuildings

• Clear future. The white paper also addresses the

systems approach that is being adoptedin the design, procurement, installation,operation, and maintenance of build-ings. Using a systems approach helpsachieve compliance with existing andemergency building codes, maximizesenergy and water efficiency, and helpsmeet corporate sustainability goalswhile creating comfortable and efficientbuilding environments.To download the white paper,

visit www.bitly.com/XylemSystemsWhitePaper.

Construction Employment Declined in 28 States BetweenOctober 2011 and 2012Construction employment declined in

28 states from October 2011 to October2012 even as 31 states and D.C. addedjobs in October, according to an analysis

by the Associated General Contractorsof America of Labor Department data.Among states losing construction

jobs during the past year, Delaware lostthe highest percentage (-11%, -2200jobs), followed by Arkansas (-8.4%, -3900 jobs) and Alaska (-8%, -1200jobs). New York lost the most jobs (-12,800, -4.1%), followed by Pennsyl-vania (-10,400 jobs, -4.6%), New Jersey(-7400, -5.7%), and Illinois (-6900 jobs,-3.6%).Simonson noted that 21 states and

the District of Columbia added con-struction jobs between October 2011and October 2012, while employmentwas unchanged in Vermont. The Districtof Columbia again added the highestpercentage of new construction jobs(15.6%, 1900 jobs), followed by North Dakota (11.8%, 3000 jobs) andNebraska (10.8%, 4400 jobs). Texasadded the most new construction jobsover the past 12 months (46,900 jobs,8.4%), followed by California (27,700,5%) and Indiana (7400, 6%).

NEWS/from page 13


Circle card no. 11

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Circle card no. 23

THE LOGNEWS FROM THE NATIONAL GROUND WATER ASSOCIATION

waterwelljournal.com

Diversify Your Professional Experience, Become a CertifiedVertical Closed Loop Driller

Advances in ground sourceheat pump technology haveemphasized the need for a voluntary certificationdesignation for groundsource heat pump drillers. That’s whyNGWA is proud to offer its designation,the Certified Vertical Closed LoopDriller (CVCLD).

This designation reflects an individ-ual who has proven knowledge, skills,and experience in the construction of a closed loop well system for groundsource heat pump applications. By be-coming a CVCLD, you will increaseyour professional expertise and yourcompany’s marketability over yourcompetition.

Exams for the CVCLD designationcan be scheduled by calling PSI Laser-Grade at (800) 211-2754 or (360) 896-9111 outside the United States. The75-question exam encompasses theskills and competencies reflected on the Geothermal Vertical Closed LoopDrilling Operations DACUM.

For more information about theCVCLD certification, visit NGWA’sWeb site at www.NGWA.org, scroll to

the “Professional Resources” tab andclick on “Certification and exams.”

NGWA Releases Pump SafetyDVD

NGWA released anew DVD coveringwater system installa-tion and pump servicesafety.

Created by NGWAPress and TrainingWithout Boredom in cooperation withWellGuard and The Hartford, PumpSafe, Pump Smart is designed to helpwater well contracting firms learn aboutthe hazards of pump installation andservice and gain new insight to ensureeveryone is kept safe.

In a fun, highly watchable way, theDVD covers job preparation, site safetyassessments, figuring your load, PPE,site mobilization and setup, blockingand leveling, proper handling of thepump column and wire, pulling thepump, inspection, transportation, moving equipment, tools, lighting,maintenance, and more.

The DVD follows Drill Safe, DrillSmart, a DVD created by NGWA Pressand Training Without Boredom in 2010.Since its debut at the 2010 GroundwaterExpo, Drill Safe, Drill Smart has beenone of NGWA Bookstore’s best sellers.

Whether companies work on smallresidential wells, mid-size wells, orwells thousands of feet deep, PumpSafe, Pump Smart is an ideal tool to get crews thinking about safety. More information on it can be found atwww.NGWA.org in the Online Book-store.

NGWA Offers CSP–Drilling Operations Exam

NGWA offers a second component tothe Certified SalesProfessional (CSP)designation within itsVoluntary CertificationProgram, the CertifiedSales Professional–Drilling Exam.

The CSP designation is specificallyintended for suppliers and manufactur-ers. Earning the CSP designation is a remarkable way to demonstrate yourcommitment to enhancing industry professionalism and providing goodcustomer service.

Eligible individuals who wish to earnthe designation will be required to takeonly one exam, but they can extend theirdesignation to a CSP-II by passing boththe drilling and pump installationexams. Exam appointments may bescheduled through NGWA’s third-partytesting facility, PSI LaserGrade, by call-ing (800) 211-2754 or (360) 896-9111outside the United States.

NGWA Career Center ConnectsThose in Groundwater Industry

Start your year off right by visitingthe NGWA Career Center at careers.ngwa.org, where job seekers can posttheir resume, view jobs, create a per-sonal job alert, and set up a job seekeraccount and access it.

The NGWA Career Center has beenenhanced with new features to help con-nect members with new employmentopportunities.

Employers and recruiters now haveaccess to your specialized niche. Amongother things, employers and recruiterscan view resumes, post jobs, and createan employer account and access it.


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Abstracts Sought for NGWA’s2013 Events

NGWA will host a variety of confer-ences focused on groundwater issues in the United States and throughout the world in 2013. Two are currently accepting abstracts. The Ohio Groundwater Forum: Pro-

tecting and Managing Groundwater forthe Future, June 19, in Columbus, Ohio,will explore various groundwater issuesaffecting Ohio, which serves as both afocal point for this forum, as well as amicrocosm. Abstracts are being sought in the fol-

lowing major categories and must besubmitted online by 11:59 p.m. ET onJanuary 13:• Hydraulic fracturing/shale gas devel-opment and groundwater protection

• Water resource planning• Groundwater quality• Data collection, analysis, and utilization

• Class II injection wells• Wellfield sustainability. The NGWA Conference on Ground-

water in Fractured Rock and Sediments,September 23-24, in Burlington, Ver-mont, will explore policy initiatives regarding the fractured rock environment—one of the most challenging geologicenvironments to characterize and reme-diate—during this two-day conference.Abstracts are being sought and must besubmitted online by 11:59 p.m. ET onJanuary 31.To submit abstracts or learn more

about the events, visit www.NGWA.org.

NGWA’s First Phone App for iPhone Provides Valuable Information A glossary of ground-

water and water wellterms is available fromNGWA as an iPhone application downloadableonline in the App Store at

www.apple.com/iphone/apps-for-iphone. The app for Apple’s iPhone is $4.99

and educational institutions can receivea discounted rate for multiple purchases. The glossary is based on NGWA’s

Lexicon of Groundwater and Water WellSystem Terms. NGWA’s lexicon was se-lected by a task force of industry profes-sionals and contains terms with the mostrelevancy to the various groundwaterprofessions and to the use, protection,remediation, and management ofgroundwater. While there are often re-gional differences in the use of someterms, the document is certainly an idealcollection of the definitions that relate togroundwater and the professionals whowork with it. The glossary is also available as a

downloadable PDF file from NGWA. Tolearn more or to purchase this product,visit the NGWA Online Bookstore atwww.NGWA.org, or call (800) 551-7379or (614) 898-7791.

NGWA Provides Industry Best SuggestedPractices with Water Qualityand Treatment NGWA has a

variety of industry“best suggestedpractices” for issueswith water qualityand treatment, including: • Reduce and Miti-

gate ProblematicConcentrationsof Stray Gases in Water WellSystems

• Reducing Prob-lematic Con-centrations of Arsenic in Resi-dential Well Systems

• Reducing ProblematicConcentrations ofBoron in ResidentialWell Systems

• Reducing ProblematicConcentrations of Fluoride in ResidentialWell Systems

• Reducing Problematic Concentra-tions of Iron and Manganese in Residential Well Systems. NGWA’s BSPs are designed to aid

groundwater professionals at industryjob sites. They are not standards, butpractices that have been demonstrated toshow superior results. They are preparedby a consensus of groundwater profes-sionals from around the country.NGWA members can download all

BSPs for free as a member benefit underthe “Member exclusives” section atwww.NGWA. Nonmembers can purchasethe BSPs.

WEB NOTESFIND IT ON THE NGWA WEB SITE, NGWA.ORG

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The real estate market appearslike it’s beginning to pick upand you might want to see ifyour existing customers want

to consider an annual well checkup. Either way, water well system in-

spections are an excellent opportunityfor your company to bring in some extramoney and give your business a boostright now.

“When I do well system inspectionsfor property transfers, I like to provide a ballpark estimate on any work thatmight need to be done,” says SteveKuckelman, CWD/PI, owner of Kuckel-man Pump Service in Santa Fe, NewMexico. “As a contractor, I get about 95percent of those jobs because when theyhave enough confidence in my companyto hire us to do the inspection, they arecomfortable employing us to do the repair work.”

Before you begin inspections, GaryHix, CWD/PI, owner of In2Wells inTucson, Arizona, suggests checking

with your insurance company to makesure your liability insurance covers in-spection work. General liability cover-age may not protect you against errorsof omission.

If you’re ready to get started, hereare three steps to completing a properwater well system inspection.

Step one: Research the waterwell system

If available, you should start your re-search by looking at the well log or wellregistration.

“I’m looking to see if the well waslegally drilled and constructed by a licensed contractor,” Hix explains.

The well’s log may also tell you whatdepth the well is drilled to, what theoriginal flow of the well was, where it’sperforated, what year it was completed,and who installed it.

“It gives us a baseline for compari-son,” Kuckelman adds.

In addition to the well log, youshould research the well’s current usefrom the well’s owner or water systemmanager. It’s good to know what theuses are, what the estimated water usageis, how often the well is pumped, if thesystem is a shared system, and so on.

If the inspection is for a propertytransfer, you can speak with theprospective buyer to find out what the well’s intended use is.

“The other day I had a prospectivebuyer who wanted to put in a lot of newtrees. He wants to make a lot here inArizona look like Connecticut,” Hixsays. “This is important to know be-cause you have to keep that in mind asyou do the inspection. The well may notsupport what the buyer wants to use itfor.”

You should also discuss what kind ofinspection is being performed. Kuckel-man says his company offers severaldifferent options. It offers an electricaland mechanical inspection, a four-hourflow test, a water quality test, and acombination of the three.

Kuckelman also differentiates be-tween an annual well inspection and aninspection for a property transfer or refinance.


Jennifer Strawn was the associate editor ofWater Well Journal from 2004to 2007. She is currently in the internal communicationsdepartment at Nationwide Insurance in Columbus, Ohio.She can be reached at [email protected]. INSPECTIONS/continues on page 20

(COVER STORY)

“We’re trying to determine general health of the well and the water system and catch

a problem before it puts a homeowner out of water.”

Water Well System InspectionsA step-by-step guide to providing well owners or prospective buyers peace of mind.

By Jennifer StrawnPhoto courtesy of Gary Hix of In2Wells

“The annual well check is not as ex-tensive as a full-on inspection,” he says.“We’re trying to determine generalhealth of the well and the water systemand catch a problem like a waterloggedpressure tank or a leak or a failing pres-sure switch or something before it puts ahomeowner out of water.”An inspection for a real estate trans-

action is often more extensive with aninspection of all the equipment, serviceaccess, water quality, and flow test. Before starting the inspection, you

should also have any required permis-sions from the homeowner or the wellsystem manager. This is especially im-portant when you plan to conduct a flowtest on a shared well. The other users of the system may not want their watersystem stressed by having it pumped forseveral hours.Kurt Price, CPI, vice president and

co-owner of Price Pump Co. in Wheat-land, Wyoming, says it’s common in hisarea for the requestor to ask for a waterquality test. He makes sure he coordi-nates the well system inspection withthe lab schedule. Rush fees to a lab canoffset any profit you make on a simpleservice. If completing a water quality test,

Hix also asks the homeowner or theprospective buyer what he or she wantsto test for because sample parametersaren’t mandated in Arizona. This is truefor other states too.

Step two: Inspect the well andthe water system’s equipmentKuckelman developed a basic check-

list to use during an on-site inspectionof the well system. This way, he doesn’tforget to check any of the system’s com-ponents and the well owner or prospec-tive buyer gets a complete picture of thesystem.First, he completes a visual inspec-

tion of the wellhead and the area aroundit. It is a good idea when doing your visual inspection to check if the well is properly sealed and has a proper wellcap. Hix says he specifically looks for a

compromise in the sanitary seal.“I look for any way bacteria or other

contaminants could be introduced intothe system,” he explains.

The well cap should fit tightly on thecasing and be in overall good conditionand should protect against foreign ob-jects or animals from finding their wayinto the well. “The water well is directly connected

to the groundwater reservoir and youshould make sure the activity from thewell doesn’t contaminate the reservoir,”says Bimal Mukhopadhyay, Ph.D.,CPG, CGWP, of Las Vegas, Nevada.“It’s not common for wells to contami-nate the aquifer, but it can happen.”The well owner shouldn’t be storing

items around the well that could con-taminate the groundwater, such as gaso-line or pesticides. If Hix notices theseitems near the well, he makes note of itin the final report and includes informa-tion on the wellhead protection zone. Price also makes sure the well meets

the proper setback requirements fromseptic systems. The surface casing and height should

also be inspected and the ground aroundthe wellhead should slope away so sur-face runoff flows away from the well. Next, check the well pump. If the

well has a submersible pump, considertesting the submersible cable and motorinstallation, and turn the pump on for an amperage test to make sure the pumpis working according to the manufac-turer’s specifications. You should also run a pump test,

which measures the total dynamic headand discharge flow rate, and then com-

pare it to any historical data available on the well or the pump’s performancecurve that is provided by the pump manufacturer. Inspection reports by Hix include

voltages and amperage readings whilethe pump is operating. While the pumpis running, Hix listens to the pump operate. “I’m listening for abnormal noises

being made like a water hammer whenit shuts off,” Hix says. “Or, does thepump struggle to come on?”Also, check the storage tank for any

signs of contamination or insufficientseals. Many areas have cisterns or storage tanks for lack of groundwaterprotection. Finally, look at any other system

components. This could include boosterpumps, pressure tanks, control boxes,water softeners, and the like.Kuckelman inspects any system

component he has access to. This in-cludes sediment filters, automatic back-washing iron filters, or any of that typeof equipment that’s closely related to thesystem.Booster pumps should be listened to

and checked for rapid cycling, air leakson the suction side of the pump, leaks atoperating pressure, and for water ham-mer when shutting off. Price says some common problems

can crop up with pressure tanks.“You want to make sure it has the

right precharge and the pressure switch

INSPECTIONS/from page 19


Water well inspections can be an extra source of revenue for groundwater firms.Photo courtesy of Gary Hix of In2Wells

and electronic components are sound,”he says. In New Mexico, Kuckelman says

systems are often housed in vaults. So, he also inspects the condition of the vault, noting any electrical code violations in his report. “Electrical code requires there to be a

GFCI receptacle and a light fixture to beinstalled in the vault and that’s often notdone,” he says. “You’ll also see sub-mersible cable wiring not enclosed inconduit just lying on the floor. That’salso a code violation.”Code violations are important to look

for when inspecting a system—particu-larly if it’s an older system.“In addition to inspecting the sys-

tem’s operation and condition, I’m al-ways checking the system to make sureit meets all current electrical and plumb-ing codes,” Hix adds. “It needs to be asafe system to be around.”

Step three: Document yourfindingsKuckelman says his simple checklist

usually results in a three- to four-pagereport. Reports can include photos andvideo of the inspection. The documentation of your inspec-

tion should note any deviation from thewell’s original performance, Mukhopad-hyay says. This helps the well ownerknow when remediation might beneeded. But don’t make any warranties or

guarantees as to the well’s future per-formance, Price warns.“They’re asking for your opinion on

the system and you certainly need togive it,” he says. “But you can’t knowwhat might happen in two weeks. It’s inworking order on the day you’re there,but that’s all you can really say.”The report should also include any

recommendations you have regardingthe system. In addition to mechanicalrepairs, you can also suggest a schedulefor routine water quality testing and rehabilitation. The National Ground Water Associa-

tion published a best suggested practiceon Water Well Systems Inspection docu-ment in 2011. It recommends testing forcoliform and anaerobic bacteria as wellas the chemistry and biology of the welland surrounding aquifer annually. It alsorecommends that the well should be

cleaned, including the distribution linefrom the well to the first dischargepoint, at least every five years. “The water may need to be tested for

coliform and anaerobic bacteria moreoften, depending on where the well islocated and especially if it’s used fordrinking water,” Mukhopadhyay says.The report might also include any

access issues. Kuckelman says he seeswells under high voltage lines or wellsthat are landscaped away from truck access. Hix says he has seen home-owners in his area put a swimming poolbetween the well and the road. “I tell the prospective buyer about

these issues in the report,” Kuckelmansays, “because it can more than doublethe cost of repair work if our pump rigcan’t get up to the well to pull the pump.That might provide the prospectivebuyer a bargaining chip.”Lastly, when documenting your find-

ings it’s important to remember “whathat you’re wearing,” Kuckelman ad-vises. Often his company is called out toinspect systems for real estate transac-tions that it originally installed. If that’sthe case, it’s important to remember yourepresent the prospective buyer even if

you’ve worked for the homeowner inthe past. “Our job is to find anything that

might be wrong with the system so theycan use it in the negotiations before theysettle on the price,” he says. “If there’ssomething wrong with the system thatwe installed, it will be documented onthe report just like it would be if it wasanyone else’s work.”Price offers this final piece of advice

on inspections.“Be observant,” he says. “Take your

time and make sure you cover every-thing. If you’re asked to do an inspec-tion and you miss something, it couldcome back on you.” WWJ

NGWA’s best suggested practice onWater Well Systems Inspection is avail-able in NGWA’s Online Bookstore atwww.NGWA.org. It, and all of NGWA’sBSPs, are free to members of the Asso-ciation and $75 each for nonmembers.


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Circle card no. 18Water Well Journal January 2013 21/

Phosphates have been used for anumber of years in water treat-ment. They are commonly employed to sequester metals

(iron, manganese) including softer metals (calcium, magnesium) to reducecorrosion and scale buildup in pipelinesand distribution systems. In ground-water wells, phosphates have been usedin well development to target formationmaterials, including clay particulate andcrystalline sediment and as a low-costalternative for rehabilitation efforts.

They are grouped together due totheir base chemistry. However, there are

a variety of phosphate chemical com-pounds marketed to the water industry.The activity for each phosphate com-pound varies considerably, as does itsreaction with water. The pH and hard-ness composition of the water signifi-cantly impacts the sequestering abilityof the phosphate compound.

For example, a phosphate that se-questers iron at a specific pH will se-quester considerably less calcium at thesame pH. In pipelines and distributionsystems transporting treated water, theconditions are generally stable with re-gards to water chemistry and a definedzone or area of treatment is present.

In groundwater applications there aresevere limitations on the sequesteringability of phosphates, especially giventhe broad pH range of 6–9 found in nat-ural waters. The lack of a defined treat-ment space and the potential expansionof the impacted or treated zone are alsoof concern. Additionally, how the phos-phate chemistry alters or changes overtime is often misunderstood and of greatconcern for the downhole environment.

Polyphosphates naturally revert topyrophosphates and then to orthophos-phates over time with pH changes, pressure fluctuations, and temperaturechanges. Orthophosphate is the readilyavailable phosphorous nutrient for bac-terial growth and energy transfer. As areadily available nutrient, phosphorus is removed from the bulk solution andassimilated into cellular material as thebacteria reproduce (Gerardi 2006).

Polyphosphate chemicals designed for pipeline use havebeen employed in the well

environment to reduce mineralscale encrustation downhole.

Phosphate-Based ChemistriesMake sure you understand everything you can about the use of phosphates in well systems.

By Michael Schnieders, PG, PH-GW

Michael Schnieders is a hydro-geologist and lead consultantfor Water Systems Engineeringof Ottawa, Kansas. He has an extensive background ingroundwater geochemistry,

geomicrobiology, and water resource investigation and management. He specializes in the diagnosis and treatment offouled well systems. He can be reached [email protected].

(Above) Solubilized tetrapotassium pyrophosphate (TKPP)


Chemical precipitation of orthophos-phate is commonly practiced at waste-water treatment plants. Althoughpolyphosphates and organic phosphoruscompounds are not removed by chemi-cal precipitation, they are hydrolyzedand mineralized (degraded) to releaseorthophosphate, which is then chemi-cally precipitated. Metals that are commonly used to precipitate orthophosphates are Al+3, Ca+2, Fe+3, and Mg+2. Chemical precipitation of orthophosphates is controlled by pH(Gerardi 2006).

When aeration occurs, orthophos-phate may be incorporated into floc-likeparticles as insoluble hydroxyapatite(CaOH(PO4)3). This occurs naturallywithout chemical influence. If the dis-solved oxygen concentration is rela-tively low and carbon dioxide remainsin solution, the pH decreases.

The decrease occurs because the car-bon dioxide dissolves in the water andcarbonic acid (H2CO3) is produced.Under this condition, orthophosphate ispresent as the HPO4

-2 ion. If this occursin hard water containing elevated levelsof calcium and magnesium, orthophos-phate is precipitated from solution ashydroxyapatite and incorporated intofloc particles and eventually scale.Downhole, this begins as cloudiness orturbidity, but over time results in the de-velopment of an amorphous hydroxyap-atite (CaOH(PO4)3). This amorphousstate, while it is still hydrated, is moregelatinous in form with few crystals thatare formed. However, over time as thematerial compounds and dries or con-tacts a surface where it becomes dehy-drated, a denser and harder crystalformation takes place.

● ● ●Polyphosphate chemicals designed

for distribution and pipeline use havebeen employed over the years in the wellenvironment in an effort to reduce min-eral scale encrustation downhole. Theobjective was to limit the developmentof calcium- and iron-based scales thatare common in wells. Without fully un-derstanding the changes in pH, tempera-ture, pressure, and water chemistry, thishas resulted in wells becoming fouledwith insoluble hydroxyapatite, amor-phous hydroxyapatite, and the harderwhitlockite (Ca3Mg(PO4)6(HPO4)). Thedevelopment of these accumulations has

been counterproductive to the intendeduse of these chemicals.

A number of dissolved phosphoruscompounds can be used for growth byalgae and bacteria. However, the use ofcomplex organic phosphates has to beproceeded by the external liberation oforthophosphate. Orthophosphate is gen-erally recognized as the prime phospho-rus uptake mechanism in both algae andbacteria (Jansson 1988).

Unfortunately, aquifer sediments canabsorb these ions, allowing for poten-tially harmful influence for extendedtime frames. Phosphorus is adsorbed toclays by cation exchange and availablefor bacteria to use in metabolism, cellgrowth, and development (Borch et al.1993).

Phosphate-based chemistries havebeen employed historically for well de-velopment in an effort to remove finesediment and clay particulate. Phos-phates supply a surface activity so thatbetter penetration of the gravel pack and formation is achieved, as well as adeflocculation action on clay to aid inmud or bentonite removal.

The theory is that the longer chainphosphate blends can attach themselves

molecularly (as noted above) and aid inthe removal of these sediments throughthe secondary use of mechanical energy.However, phosphates are not as efficientas some polymer deflocculants and arerequired at rates of 10 to 15 pounds per100 gallons of water to be effective.This level amounts to a phosphate con-centration as high as 9000 ppm.

In some lithologies, the applicationof phosphates has proven useful, but ad-equately removing the phosphate com-ponents has proven difficult. To combatthe potential negative influence, chlo-rine products are often used to retard orprevent any bacterial activity. This pro-vides some biological control as long asthe chlorine is present. The use of cal-cium hypochloride, however, actuallypromotes the precipitation of phosphatein the well.

A condition commonly observed insand-and-gravel wells treated repeatedlyover time using phosphate compoundsis a change in the type of biofoulingpresent. It is transformed from a low-biomass filamentous form toward abulkier, slimy type of biomass that is

Tetrasodium pyrophosphate (TSPP) in granular form

Generic polyphosphate molecular structure

PHOSPHATES/continues on page 24


more difficult to remove using conven-tional rehabilitation methods. Thischange results in an acceleration of theperformance decay in such wellfields.Successes in the 1980s have been fol-lowed by rapid declines in performancepersisting to the present (Umble andSmith 1999).

● ● ●Another phosphorus-containing

chemical that is employed in well reha-bilitation is phosphoric acid (H3PO4).This acid usually is available in foodgrade and National Sanitation Founda-tion-certified qualities. The two mostcommon concentrations (strengths) are75% and 85%.

Unlike other liquid acids, they do notgive off harmful vapors, but sprays ormists of the acid are considered acidicand dangerous.

Phosphoric acid is far less corrosiveto metal than the commonly used hy-drochloric acid and can lead to somepassivation of the metal with the properchemistry. These benefits have led to theincreased use of phosphoric acid in wellrehabilitation efforts. It is a slower re-

acting acid than hydrochloric, and whileit has less ability to dissolve phosphate(because of the similar ion concentra-tion), it is effective against iron andmanganese compounds because of itsability to sequester these metals. Its se-questering ability also leads to a greaterability against large concentrations ofcalcium and magnesium minerals.

The chemical reactivity of phos-phoric acid in aqueous systems is highlydependent on the composition and pH ofthe solution (Butcher et al. 1992). Ionpairs within the dissolved solution playa central role in controlling the aqueousphosphate speciation, preventing theprecipitation of phosphates downhole.

Additional control of the phosphoruspresence is added through the use ofdispersants, which not only aid in thecleaning reaction (dissolution) but alsoin the removal of the dissolved materi-als. Thus, maintaining a depressed pH(>3) and application of dispersants dur-ing phosphoric acid use is important, although these points have proven to be true for all acid reactions in well re-habilitation. As with any treatment, thechoice of acid and the means in which itis employed should be balanced with the

well structure, the identified problem,and aquifer characteristics.

One argument that is often raisedwhen phosphates have been used in awell is that no immediate detriment wasidentified. As discussed earlier, the natu-ral degradation of phosphates variesgreatly with pH changes, pressure fluc-tuations, and temperature changes allimpacting the timeline. In responding to such a question, one would be forcedto say “not yet”—in that each well isunique and as there is no defined time-line for the negative impacts of phos-phate use to be seen. One well couldbegin to see immediate problems, whileanother well system may not experienceissues for several years while the phos-phates degrade and convert to a moreominous form.

Concerns that phosphate use may in-fluence the development of scale downhole, and that the degradation of thesematerials could lead to an increase inthe stimulation and growth of bacteriawithin the well and aquifers, are wellfounded. Given the potential for long-term detrimental impact, balancing theunderstanding of these processes withthe desired benefits and use of acceptedbest practices is very important, and is true for all applications in the well.WWJ

ReferencesBorch, M.A., S.A. Smith, and

L.N. Noble. 1993. Evaluation andRestoration of Water Supply Wells.National Ground Water Association(NGWA).

Butcher, S.S., R.J. Charlson, G.H. Orians, and G.V. Wolfe. 1992.Global Biogeochemical Cycles. Academic Press.

Gerardi, M. Wastewater Bacteria. 2006.J. Wiley and Sons.

Jansson, M. Phosphorus in FreshwaterEcosystems. 1988. Academic Publishers.

Langmuir, D. Aqueous EnvironmentalGeochemistry. 1997. Prentice Hall.

Umble, A., and S.A. Smith. A Caution-ary Tale: Well Rehabilitation inElkhart, Indiana. 1999. AmericanWater Works Association (AWWA).

PHOSPHATES/from page 23


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Hurricane Sandy and its hor-rific effects that struck theNorth Atlantic coast canserve as a wake-up call to

remind us how important it is to be prepared for disasters large or small. Two additional storms struck after

Sandy hit the East Coast and some companies and businesses are still notfunctioning. Many of those businessesprobably thought they were exemptfrom the impact of a devastating hurri-cane in their region, but in reality theyweren’t.

Disasters Take Different FormsMultiple types of disasters must be

taken into consideration to make sureyour groundwater business and youremployees are properly prepared. Theseinclude disasters related to weather,earthquakes, epidemics such as the flu,and terrorism. And disastrous weathercan be more than superstorms. For in-stance, it can include conditions broughton by severe drought, such as what hitthe country last summer. A drilling company working last year

in Oklahoma saved the lives of 12 crewmembers by preplanning for the strongwinds that accompany a tornado. Know-ing that Oklahoma receives an averageof 52 tornados a year, the company pre-pared their crew trailer by securing it to the ground to hold it firmly in place.This simple action provided a strongplace of refuge for the workers to safelyprotect themselves when a tornadostruck on a job.

In the summer of 2012 in the Mid-west, drought conditions required waterwell drillers to ramp up and do heavierdrilling, sometimes down to depths of1000 feet, to create wells that wouldhave required 300 to 400 feet of drillinga few years ago. This is also a disasterpreparedness issue. We tend to think only the single inci-

dent types of disasters require disasterresponse preparations that are includedin the company business plan. Thedrought of 2012 taught us differently.Disasters can be of long duration andbecome severe over time. Regardless of what kind of disaster,

the priority is always to make surepreparations have been taken to assurefirst of all the safety of all employees,and secondly the security of the sur-rounding areas. This means lookingaround and checking that nothing hasbeen left behind or unsecured that coulddo additional harm. This could includehazardous liquids such as fuels thatcould contaminate soil or objects thatcould become airborne.

Having a Disaster PlanThe first thing a company does to

prepare is to craft a written plan. Theplan should be created around those dis-asters most likely to occur in the regionwhere the company is operating—just

like the preparations made by thedrilling company in Oklahoma. A disaster plan for a company in

Florida will focus largely on preparingfor a hurricane, while a firm in the Mid-west will have a plan preparing for atornado, severe rain, a windstorm, and a massive snow or ice storm. With thechanges in weather patterns we havebeen witness to lately, we might need tobe a little more flexible regarding thecategory of disaster that could occur inour region. The elements of a disaster prepara-

tion plan include the following:• Conduct a risk assessment for thearea and determine what the hazardsare for a potential disaster to occur.

• Focus on life-saving measures suchas knowing the route to the nearesthospital, performing CPR, and firstaid training.

• Identify equipment needs such as tie-down supplies, food and water, addi-tional clothing, shelter needs forworkers, routes of escape, or spillsupplies.

• Have emergency contact phone numbers for each location.An understanding of what can hap-

pen will give you confidence that youhave evaluated the resource require-ments and developed a plan and proce-dures to prepare your crews should anemergency happen.

Communication Is KeyYou then must communicate the plan

to your employees. That could be donethrough formalized training or on-the-job training while employees are work-


The priority is always to make sure preparations

have been taken to assure thesafety of all employees.

By Gary Ganson, CIH, CSP

Gary Ganson, a certified industrial hygienistand certified safety professional, is a seniorconsultant for Terracon in Lenexa, Kansas.

Safety in Disasters Part 1: Disaster preparedness is the key to keeping workers safe on the job.

ing—so long as the workers are familiarwith how to conduct pre-task planning. Prior to every project and every daily

assignment, it’s good practice for allcrews and individual employees to un-derstand how important it is to reviewthe challenges they face at each job site. They need to ask themselves, “What

are the hazards and how do I preventmyself and others from being injured?”This includes disaster planning.

Workers must have a good understand-ing of how to be prepared if somethinghappens. This will mean less confusion,less chance of damage and injury, andbetter chance of a more speedy recovery. Plan for communication devices.

Crews sometimes work in remote loca-tions, and mobile communication de-vices anymore are typically carried byeveryone. But towers, lines, or evenweather can damage or interfere withelectronic signals and prevent mobilephones from being of service. Old sys-tems such as CB radios and walkie-talkies carried in a response kit haveturned out to be useful devices whenmobile phones aren’t functioning.

Each employee should have a copyof the disaster plan, and there should beone at every work site. If the disasterpreparedness plan requires specialequipment such as tie-downs, absorbentmaterial, personal protective equipment,or cover for employees, that equipmentshould be readily accessible—or evenbetter—carried on the truck or trailer.

Being PreparedEmployees should also go through

some method of disaster preparednessexercises. This can even be done as atabletop exercise, but it’s better to actu-ally do the exercises out in the field. Itmight take an hour or two, but it’s wortha life being saved or equipment notbeing damaged. Not to mention it canalso mean the savings of many dollars. Training should be repeated fre-

quently. If nothing happens for a yearand you have a 50 percent turnover inyour workforce—repeat the training! Even veteran employees will benefit

as repeated actions will reinforce theirknowledge that in the instant a disasterhappens, knowing what to do and how

to react will mean the difference be-tween injuries, loss of equipment, andhow quickly work can resume. By wayof example, under OSHA’s Hazwoper(Hazardous Waste Operations andEmergency Response) standard, all per-sonnel are required to go through eighthours of retraining annually. It is aboutbeing proactive in the act and the art ofprevention. The last thing you want to say to

yourself is, “I wish I had planned betterand been prepared.”Taking the time and some simple

steps to think through a potential disas-ter is time well spent. The outcomes include never having to implement the plan, which is not a bad thing, andknowing that if it does happen, youwere ready. And your employees wenthome safe to work another day. WWJ

Your presence on Capitol Hill can make a difference!

NGWA Washington Fly-in

®

The Congress and the President will face historic challenges as they begin 2013. Tax policy, government spending decisions, energy and water issues all will land on the agenda.

And there’s no better way to educate these decision-makers about the groundwater resource and industry than to do so in person.

Join us for the 16th Annual Groundwater Industry Legislative Conference, also known simply as the NGWA Washington Fly-in, for the opportunity to hear directly from federal policymakers. Find out what issues or policies they will be reviewing that may affect your business. Ask them questions. And have input into those discussions.

Now is the time to share your knowledge and get involved.

REGISTRATION FOR THIS EVENT CLOSES JANUARY 25, 2013.Sponsors:

This is part one of a two-part series. Part 2 focusing on disaster recovery will be published in the February 2013issue of Water Well Journal.

Circle card no. 21


Happy New Year! We began towrap up our series on ground-water treatment last month with

a summary of the previous 12 columnsas well as an outline of the various types of contaminants that can impact ground-water sources and potential treatmentmethods.

This month we finish the series bydelving into a few remaining topics.

Inorganic ContaminantsIn many ways, I have always consid-

ered the list of inorganic contaminantsas the “big ones.” Not because they are necessarily harder to remove fromwater, but because the contaminants onthis list are more nasty. They can harmyou, not over a long period of time, butin only a few days or weeks. That’sright, some of the contaminants on thislist can actually kill you simply bybeing present in the water you drink injust a week or so.

For that reason alone, individualsworking with correcting any inorganicproblem must really know what they aredoing. Given the fact that the list of in-organics is so short—although poten-tially dangerous—I include the entirelist for your reference in Table 1.

As in the case of many water con-taminants, removal of an individual in-organic contaminant must be based onseveral factors—including the water’spH, system flow rate, water tempera-

ture, other interfering chemicals or compounds, and concentration of thecontaminant.

Various methods of removal areavailable and are largely based on therequired flow rate. Among the methodsare reverse osmosis, coagulation/precip-itation/flocculation/sedimentation/filtra-tion (CPFSF), and ion/anion exchange.The heavy metals are successfully re-moved through the use of the CPFSFmethod as well as ion and anion ex-change. The actual choice for ion oranion exchange is dependent on theelectrical charge of the contaminant.

For groundwater, arsenic and nitratesare the most common inorganics identi-fied in raw well water. The U.S. Envi-ronmental Protection Agency’s recentreduction in the allowable level of ar-senic from .050 mg/L (50 parts per bil-lion) to .010 mg/L (10 parts per billion)has greatly increased the number ofwells now in violation of the standard.Elevated nitrates are also a commonproblem due to the number of shallowwells in operation and the commonoverapplication of nitrogen-based fertilizers in agricultural farming.

Just as in the case of organic contam-inants, the following lists in order of efficiency the most common forms ofremoval of inorganics.

1. Coagulation/flocculation/filtration(conventional filtration)

2. Lime-soda softening3. Ion or anion exchange

(water softening)4. Reverse osmosis5. Activated alumina6. Adsorption (GAC, PAC)7. Electrodialysis8. Oxidation/reduction/filtration9. Distillation

It should be noted that special atten-tion must be given when dealing withfiltration systems intended for the re-moval of specific contaminants such asarsenic, cyanide, mercury, or nitrates, as well as several others.

Since many filter systems are de-signed to remove and then store thesecontaminants within the filter bed until abackwash cycle is commenced, it is notinconceivable that a discharge of theseaccumulated contaminants could be introduced into the treated side in bulkand sent to water consumers during anunusual filter operation.

This event is called filter break-through and can represent an extremelyhazardous situation when dealing withcertain hazardous elements or com-pounds. Water consumers could possi-bly ingest many more times the safelevel of a specific contaminant when filter breakthrough does occur, leadingto illness or even death. This is not intended to scare or alarm anyone, but ensure that all water treatment pro-fessionals understand the potential and take steps needed to avoid these occurrences.

By Ed Butts, PE, CPI

Groundwater TreatmentPart 8(b). Treatment Methods


Ed Butts, PE, CPI, is the chief engineer at4B Engineering & Consulting, Salem, Oregon.He has more than 35 years experience in thewater well business, specializing in engineer-ing and business management. He can bereached at [email protected].

Various methods of removal

are available and are

largely based on the

required flow rate.

Various protective measures—imple-menting adequate backwash durationsand cycles, off-line bed rinsing cycle,filter effluent monitoring and alarmingfor hazardous contaminants, careful sys-tem design and engineering—are just afew of the many steps that can be takento lessen the risk.

In addition, the ultimate destinationof all filter backwash water must also be

considered, particularly since elevatedlevels of many water contaminants canbe injurious or deadly to aquatic orother wildlife that may consume thewater. Although these warnings are pri-marily intended to apply to inorganiccontaminants, they should also apply toany water treatment process, includingorganic removal and disinfectionprocesses.

Secondary ContaminantsAlthough not generally included in

the list of regulated contaminants, sec-ondary contaminants are often the mostvisible and problematic water contami-nants in groundwater supplies. Whohasn’t heard customer complaints regarding “the rotten egg smell in our

ENGINEERING/continues on page 30

Table 1. Inorganic Contaminants

Contaminant Potential Health Risk Common Sources MCL(1)

Antimony Increase in cholesterol, Petroleum refineries, 0.006 mg/Ldecrease in blood sugar fire retardants, ceramics

Arsenic Skin damage, cancer, Natural deposits, orchards, 0.010 mg/Ldeath natural in many aquifers

Asbestos Increased risk of benign Erosion/decay of AC pipe, 7 million fibersintestinal polyps erosion of natural deposits per liter

Barium Increase in blood pressure Erosion of natural deposits, 2 mg/Ldischarge from metal refineries

Beryllium Intestinal lesions Discharge from metal refineries, 0.004 mg/Ldischarge from aerospace/coal

Cadmium Kidney damage Corrosion of galvanized pipes, 0.005 mg/Lerosion of natural deposits

Chromium Dermatitis Erosion of natural deposits, 0.1 mg/Ldischarge from steel/pulp mills

Copper Gastrointestinal distress, Erosion of natural deposits, 1.3 mg/Lliver or kidney damage corrosion of piping systems

Cyanide Nerve damage or Discharge from various factories 0.2 mg/Lthyroid problems

Fluoride Bone disease, Erosion of natural deposits, 4 mg/Lmottled teeth excessive feed in water system

Lead Delays in development Corrosion of piping systems, 0.015 mg/Lin children, kidney problems erosion of natural depositsand high blood pressure in adults

Mercury Kidney damage Erosion from natural deposits, 0.002 mg/Lrunoff from landfills and crops

Nitrate Blue baby syndrome, Runoff from excess fertilizer use, 10 mg/Lpossible death if continued leaching from septic tanks, drain fields

Nitrite Blue baby syndrome, Runoff from excess fertilizer use, 1 mg/Lpossible death if continued leaching from septic tanks, drain fields

Selenium Loss of fingernails, loss of hair, Erosion of natural deposits, 0.05 mg/Lcirculation problems discharge from petroleum refining

Thallium Hair loss; blood, kidney, Leaching from ore-processing sites, 0.002 mg/Lor liver problems discharge from electronics or glass factories

(1)Maximum contaminant level


water” or “the dark brown or blackstains in the toilet tank” or “the discol-ored water coming out from our hosebibs”? In some cases, the costs for treat-ment of secondary contaminants are thedriving force of revenue for many watertreatment firms.

Although the strict definition of sec-ondary contaminants may vary fromstate to state, the contaminants shown inTable 2 are indicative of the vast major-ity for the most part.

It is impossible to fully describe theexact water conditions found in everycorner or hamlet of the country. What Ican do, though, is cite the most commonsecondary contaminants I believe arefound in groundwater and the many ap-proaches used to treat or remove them.Based on personal experience and whatI have read in past water well publica-tions, I assume the most commongroundwater-related water quality complaints fall into one or more of thefollowing categories.

• Iron and/or manganese (“red, brown,or black staining on fixtures”)

• Calcium hardness (“hard water scal-ing or white spots on glassware orutensils”)

• Low pH and/or corrosive water(“green or blue stains on porcelainfixtures”)

• Hydrogen sulfide gas (“rotten eggodor in hot or cold water”) Obviously, the four complaints only

touch the actual number of differenttypes of concerns homeowners mayhave regarding their water. If space per-mitted, I could include problems such assand or silt in the water, bubbly watercaused by dissolved oxygen or othergases, or a salty taste in the water aswell.

Various types of processes exist thatare designed to successfully removeiron or manganese, although interferingsubstances, improper design, or otherfactors can make iron or manganese removal actually quite difficult to perform.

One of the most common and suc-cessful methods uses a multistageprocess known as oxidation/reduction/precipitation/filtration (ORPF). Oxida-tion is provided in various forms withthe most common using chemical meth-ods such as chlorine, potassium perman-ganate, or a special type of filter bed.However, when using this process thewater’s pH is a critical factor as well asthe available time allowed for oxidationto occur within the treatment process.

For effective removal of either ironor manganese, you must either provide ahigher pH level (>7.5 for iron and >8.4for manganese) or an extremely long period of residence time of contact be-tween the iron/manganese ions with theoxidant—up to three to four hours insome cases—for reliable oxidation andprecipitation to occur. Iron and man-ganese, under the proper conditions, canalso be removed by using a water sof-tener. However, both elements must bein a clear water state and free from anyiron or manganese bacteria to use thisprocess.

ENGINEERING/from page 29


Table 2. Secondary Maximum Contaminant Levels

Contaminant Secondary MCL(1) Noticeable Effects Above Secondary MCL

Aluminum 0.05 to 0.2 mg/L(2) Colored water

Chloride 250 mg/L Salty taste

Color 15 color units Visible tint

Copper 1 mg/L Metallic taste, blue-green staining

Corrosivity Noncorrosive Metallic taste, corroded pipes, fixtures staining

Fluoride 2 mg/L Tooth discoloration, pitting, mottling

Foaming agents 0.5 mg/L Frothy, cloudy, bitter taste, odor

Iron 0.3 mg/L Rusty color, sediment, metallic taste, reddish or orange staining

Manganese 0.05 mg/L Black to brown color, black staining, bitter metallic taste

Odor 3 TON (threshold odor number) Rotten egg, musty, or chemical smell

pH Range of 6.5–8.5 Low pH: bitter metallic taste, corrosionHigh pH: slippery feel, soda taste, deposits

Silver 0.1 mg/L Skin discoloration, graying of the white part of the eye

Sulfate 250 mg/L Salty taste

Total dissolved 500 mg/L Hardness, deposits, colored water, staining, salty tastesolids (TDS)

Zinc 5 mg/L Metallic taste

(1)Maximum contaminant level(2)Milligrams of substance per liter of water

Calcium hardness is typically the re-sult from excessive levels of calciumand magnesium ions in the raw water. A process referred to as ion exchange—or more simply stated, water softening—is the most common method used tolower water hardness.

Instead of any filtration or strainingaction within a filter bed, the raw wateris routed through a specially designedresin bed, which is a manufacturedmethod of beads designed to chemicallyexchange ions rather than physically remove them.

Sodium cycle cation exchange is themost commonly used method of ion exchange. The hardness (comprisedmostly from ions of calcium and magne-sium) is exchanged for sodium ionswithin a resin bed to produce a softenedor conditioned water result. It is madepossible by the availability of an ion ex-change resin comprised of individualbeads with millions of active sites madefrom a chemical group called sulfonate.Since the sulfonate is electrochemicallyan anion (made with a negative [–]charge or attraction), it can only ex-change cations (ions with a positive [+]charge or attraction), and therefore thisparticular chemical arrangement pro-duces a strong affinity for calcium andmagnesium (both strong cations) and aweaker affinity for sodium.

Although water with a low pH (<6.5)can readily attack metallic pipe, particu-larly copper and galvanized pipe, result-ing in the tell-tale corrosion signs ofblue or green staining on porcelain fix-tures, corrosion can also be caused byinadequate levels of other protectiveions in the water that can allow thewater to attack and corrode pipe sur-faces, even if the pH is greater than 6.5.

Therefore, when examining any po-tential corrosive situation, all character-istics of the water composition must beconsidered through a complete wateranalysis. Simply adding a chemical,such as soda ash (calcium carbonate) orcaustic soda (sodium hydroxide), toraise the water’s pH level may not beadequate in reducing or stopping a corrosive action.

In many cases, routing the raw waterthrough a bed of a dissolving mineralsuch as calcite provides a requiredbuffering action to the water that can re-sult in an increased pH level as well as

adding a protective film to the water. Over the years, the standard treat-

ment for hydrogen sulfide has histori-cally been through the use of eitheraeration followed by degasification, oxi-dation using chlorine, using a special-ized filter media in order to reduce thegas to elemental sulfur, or adsorptionprocesses using activated carbon or similar media.

Hydrogen sulfide reacts readily withvarious oxidants such as chlorine orozone to form polysulfides and hydro-gen polysulfide. These resulting com-pounds result in a milky blue suspensionof colloidal sulfur, producing a musty or earthy taste or an odor similar to thatemanating from a rubber tire and a tastesimilar to that from drinking stale waterfrom a rubber garden hose. This odormay not become apparent until thewater is heated and the polysulfide odoris released to the atmosphere.

Many of the oxidative/filtration sys-tems previously cited for the removal of iron and manganese are also highlyeffective for the removal of hydrogensulfide gas. However, it is important to verify the upperlimit of hydrogensulfide the specificunit is capable ofremoving and if the added demandwould compromisetreatment of theoriginal problemwith iron and manganese.

RadionuclidesRadioactivity

in groundwater,even though stillrelatively rare inmany areas of theUnited States, isbecoming morecommonplace andis seen in more andmore laboratoryanalysis results,particularly inwater obtainedfrom old rock formations or from rock withknown radioactiveconditions.

Generally, most radioactivity inwater can be removed by using the samemethods used for water softening, suchas ion exchange or lime-soda softening.However, it is critical that each individ-ual water quality issue, including radioactivity of any kind, receive a fulland proper lab analysis to ensure allvariables and additional contaminantsare considered.

This concludes this long series ongroundwater treatment. I hope the infor-mation contained within these past 14articles has provided each of you withsome basic knowledge of the many con-ditions impacting groundwater qualityand some of the methods used to treatthese conditions. It is important to notethat this last article was intended as abasic overview of the topic and thatmuch more complete information on aspecific topic can be found within thepast articles.

Until then, work safe and smart.WWJ


Circle card no. 10

Water Well Journal January 2013 31/

Small business owners and largecorporations alike know thevalue of good employees. Butunlike large corporations, small

business owners are often unable to absorb the risks and liability that maycome from bad hiring decisions.More and more, employers big and

small feel the need to know about thebackgrounds of prospective, even cur-rent, employees. For small businessowners, the question of how to find the best employees without violatingprivacy rights and other laws can beconfusing.

What Is a Background Check?When an employer performs a back-

ground check or an employment screen-ing, it may or may not be subject to twolaws: the federal Fair Credit ReportingAct (FCRA) or the California Investiga-tive Consumer Reporting Agencies Act(ICRAA). The purpose of the FCRA is to assure

reports that are used to make importantdecisions, such as those related to a per-son’s employment, are accurate. Privacyis also a factor in protecting an individ-ual’s rights. The law limits who has legitimate access to employment back-ground checks.“Background check” is a common

term used to describe any one report ora combination of reports collected aboutindividuals for employment purposes.The technical term that is used by the

FCRA for a collection of such data is a“consumer report.”A consumer report is made about a

person by a consumer reporting agencythat bears on the person’s credit stand-ing, credit capacity, character, generalreputation, personal characteristics, ormode of living. This may include creditreports as well as investigative con-sumer reports (also sometimes called interview reports) made, among otherthings, for the purposes of hiring, promotion, reassignment, or retention.For an employment background

check to qualify as a “consumer report”under the FCRA, it must be prepared bya third-party consumer reporting agency.

Investigative Consumer ReportsUnder the federal FCRA, an inves-

tigative consumer report is a reportabout a consumer’s character, generalreputation, personal characteristics, ormode of living in which information isobtained through interviews with neigh-bors, friends, or associates. Under California’s ICRAA, an investigativeconsumer report is a report in which thesame types of information are obtainedthrough any means. The term in Califor-nia excludes credit reports.Neither the FCRA nor the ICRAA re-

quires employers to conduct backgroundchecks. These laws merely set the stan-

dards that apply if and when a back-ground check is conducted. The focus ofboth the FCRA and the ICRAA is not tohelp employers dig into an applicant’spast, but rather to assure the informationobtained is accurate and up to date. Erroneous information could follow anindividual for a lifetime without thesestandards.For certain jobs, specific laws make

a background check mandatory ratherthan discretionary. Often the laws thatrequire a background check are limitedto a check of criminal records. Exam-ples of jobs that require a criminal back-ground check are those that require acommercial driver’s license. Immigration laws also call for em-

ployers to verify a person’s eligibilityfor employment. This requires a formcalled an employment authorizationdocument (EAD), which is sometimesreferred to as an I-9 check. For more onthis process and an employer’s obliga-tions, visit the U.S. Citizenship and Immigration Services at www.uscis.gov/portal/site/uscis.

What Do You Learn from a Background Check?Depending on the focus of your busi-

ness, here are just some of the thingsbackground checks can include:• Criminal records• Credit history• Driving records • Past employment • Education• Professional licenses• References• Workers’ comp• Medical history.

Alexandra Walsh is the vice president of Association Vision, a Washington, D.C.–areacommunications company. She has extensiveexperience in management positions with arange of organizations.

By Alexandra Walsh

In the Background Follow proper procedures when you need to conduct an employment background check.


Examples of jobs that require

a criminal background check

are those that require

a commercial driver’s license.

At a minimum, most employers wantto check with a former employer. Thistype of background check is typicallycalled a reference check. Employersusually want to be assured the personabout to be hired has no criminal recordas well. For some jobs, an employermay want to know if the person hasshown responsibility in financial deal-ings. Other employers also consider per-sonal interviews with the applicant’sbusiness associates, friends, or neigh-bors to assess character and reputation. Criminal records held by the court

system are public records, and unlesssome restriction has been imposed by acourt, the records are available for view-ing by anyone. Even so, the FCRA saysrecords of arrest cannot be included on an employment background checkafter seven years. The FCRA allows a criminal conviction to be reported indefinitely.A consumer reporting agency that in-

cludes public record information likelyto have an adverse effect on a con-sumer’s ability to obtain employmentmust:• Notify the subject that negative infor-mation will be included on a reportand include the name and address ofthe person who is getting the report.

• Ensure the public record informationis current as of the date it is reported.

What If the Applicant Has a Criminal Record? A criminal record is not necessarily

enough to reject an applicant. The U.S.Equal Employment Opportunity Com-mission (EEOC) has said use of crimi-nal history may sometimes violate TitleVII of the Civil Rights Act of 1964. Thiscan happen, the EEOC says, when em-ployers treat criminal history differentlyfor different applicants or employees. The EEOC issued extensive guide-

lines in April 2012 for employers inconsidering the criminal history of a jobapplicant or employee. The EEOC citesthe most important considerations are:• Nature and gravity of the offense• Time that has lapsed since the offense

• Nature of the job. To aid in compliance with Title VII,

the EEOC guidelines provide employerswith examples of best business prac-

tices. The EEOC’s guidelines can be found at www.eeoc.gov/laws/guidance/arrest_conviction.cfm.

Reference Checks Reference checks may be as simple

as a brief phone call to an applicant’sformer employer to verify facts such asdate of employment, salary, and jobtitle. Reference checks limited to suchfactual information are generally notconsidered part of a consumer report,even when the call is made by a third-party consumer reporting agency.However, if the conversation goes

beyond a simple fact check and this in-formation is included in a backgroundcheck report, this may constitute whatthe FCRA calls an investigative con-sumer report. It requires additional dis-closures to the applicant or employee.

Summary of Employer ObligationsIf you hire an outside company to do

a background check on a job applicantor current employee, the FCRA requires:• Get written permission from the indi-vidual for the background check.

• Get permission on a separate document.

• Get special permission if medical information isrequested.

• Give notice ofthe individual’sright to askabout the natureand scope of the report if the report will in-clude interviewswith others.

• Give notice anda copy of the report before anadverse employ-ment decision ismade.

• Give notice ofrights and pro-cedures to dis-pute inaccurateor incompleteinformation.WWJ

Circle card no. 12Water Well Journal January 2013 33/Twitter @WaterWellJournl

Tips for EmployersThe Privacy Rights Clearinghouse’s

first tip for employers is to educatethemselves. It suggests business ownersshould acquire at least a workingknowledge of the many laws involvedin being an employer—and that govern-ment agency Web sites are a goodplace to start.

Seek free advice from organizationssuch as the nonprofit Service Corps of Retired Executives (SCORE) atwww.score.org and the Small BusinessAdministration’s www.sba.org.

SCORE works with the SBA and itsmembers counsel small business own-ers on all operations. One SCORE publi-cation that gives advice on how toselect a good employee can be found atwww.score.org/eguide-small-business-hiring.

The U.S. Department of Labor alsoprovides a section for answering em-ployers’ questions at www.dol.gov/dol/audience/aud-employers.htm.

By Julie Hansen


I bought a new phone recently. I hadno intention of buying a new phone.I simply wanted Verizon to please,

please! fix my phone so it would ringevery time I received a call. Not everythird or fourth time, like it was currentlydoing. The salesperson who waited on me,

let’s call him Bill, listened carefully tomy needlessly lengthy explanation ofthe problem and he exhibited great pa-tience when his test calls came throughperfectly (of course). He gave me two options: replace

the phone or upgrade to a new one. Iquickly shot down the upgrade. I was ina hurry and the thought of hanging outat the mall for more than a few minutesgave me a headache. Besides, I liked myphone just fine, thank you—except forthat pesky habit of not ringing at times. Bill nodded, asked me how I used

my phone, what features I liked, whatfeatures I didn’t use, etc. Despite mygrudgingly supplied answers, Bill gentlyand persistently led me to the conclu-sion that I needed a new phone.

The interesting part of this story isnot that I bought a new phone, nor that Bill took exceptional care of methroughout the entire process, updatingme on the data transfer, preparing myrebate so all it needed from me was astamp, and setting up my e-mail. The really interesting part happened

after I thanked him. At that point Billdid something very unusual. It wassomething I’ve never seen any other retail phone salesperson do.He asked me for a referral. “My busi-

ness is based on referrals,” he explained,“just like yours.” Bill then handed me a few business

cards (after making sure to point out hiscell number in case I had any questionsabout my new phone) and I walked awayracking my brain for the names of peo-ple who I could refer to Bill for business.

Secret Referrals Although we are in the business to

sell our products and services, I find thatmost of us are as guilty as the next per-son for not giving referrals out to otherbusinesses. It’s not that we wouldn’t behappy to give a referral, but just like my visit to the Verizon store, most cus-tomers are preoccupied with gettingtheir own problems solved. Think about the significance of that.

If we don’t recognize that other busi-nesses operate on referrals, what are the

odds the average customer does? Howmany of you are mistakenly assumingyour customers, friends, and neighborsknow you want referrals? Like Verizon,is it the best kept secret in the mall?

When to Ask for a ReferralAfter you’ve provided excellent serv-

ice (as Bill did), most people will be delighted to help you out and introduceyou to their network. Something in ournature triggers a desire to reciprocate:“Thank you.” “Oh no, thank you.” Notallowing someone to return a favor de-nies them one of life’s great pleasures. Here are some tips to increasing your

odds of getting a good referral that leadsto more business.

1. Be specific.The more specific you are about the

type of referral you want, the easier youmake the other person’s job. Asking acustomer to recommend your services tosomeone new moving into the area or aneighbor who might be considering up-grading their water system is very differ-ent than simply handing them a card andsaying, “I always appreciate referrals.”

2. Do your research.If possible, find out which associa-

tions or groups your customer belongsto. Are they involved in the local cham-ber or neighborhood association? Offer

A Good ReferralFind out five secrets for getting referral business.

34/ January 2013 Water Well Journal

Julie Hansen is a professional sales trainer,speaker, and author. She authored the bookACT Like a Sales Pro in 2011 and has been featured in Selling Power, Entrepreneur, andSales and Service Excellence magazines. Shecan be reached at [email protected] www.actingforsales.com.

Please join me in welcoming Julie Hansen to Water Well Journal. Julie will be providing professional sales advice everymonth with her column titled “ACT Like a Sales Pro.” Julie, a sales trainer, speaker, and author, lives in Denver, Colorado.Her book ACT Like a Sales Pro was a finalist for “Top Sales and Marketing Book of 2011.” She has been featured in Selling Power, Entrepreneur, and Sales and Service Excellence magazines and contributes a regular blog on her Web site,www.actingforsales.com. Thad Plumley, Editor

Water Well Journal

to speak at a group meeting about hot issues and trends in thewater well business that may affect members of the group. Letyour customer know which of their associations or contactswould be a likely candidate for your services and why.

3. Do amazing work.Not occasionally. Not most of the time. Do amazing work

every time. But even amazing work is not enough to guaran-tee referrals unless you follow it up with the next point.

4. Promote your work.Don’t fly under the radar. If a customer sees that you are

working hard and earning more business, they will feel moreconfident recommending you to others. Keep your customersup to date on your activities and successes. Business attractsbusiness.

5. Show appreciation.Don’t forget to thank your customer for the referral, even if

nothing comes from it. Especially if nothing comes from it.You don’t want your customer to feel like you’re disappointedif their lead doesn’t pan out. Clearly express gratitude for eachand every referral—no matter what the outcome. Offer a freepump water test or maintenance checkup just for giving you areferral—and you’ll further reinforce that behavior.

As for me? I always appreciate a good referral. And I’mstill looking for a few names to send to Bill. Anybody need anew phone? WWJ

Some features ofthe GeoVISIONTM

Deluxe System:● Excellent video from

places that no other systems will work.

● Five cable lengths forvideo inspection to 2000 feet underwater.

● Six interchangeable camera heads for use in bores from 1 inch tomany feet in diameter.

● Motorized pan-tilt for use in mines and wells over 4 inches in diameter.

GeoVISIONTM Borehole Cameras

By Marks Products Inc.www.geovision.orgFor a free DVD,

call (800) 255-1353 or e-mail

[email protected]

● Dual Scan micro camerafor easy switching betweendown and side views

● All GeoVISIONTM systemscome with excellent support, practical advice,and repair service.

Drill SmarterDrill faster, cheaper, smarter with Sonic Drill Corporation’s award-winning, patented drilling technology. Put it to work on your next project to heat up pro�ts and cool down costs. It’s the perfect choice for geothermal installations, environmental investigations and mineral explorations.

Drill 3-5X faster (depending on conditions).Drill, case, loop and grout in one step for geothermal projects.Collect continuous, undisturbed core samples to 300 ft.Drill using water or air (depending on conditions).Produce up to 70% less mess, lower your site clean-up costs.Various rig sizes (some �t in a 20’ shipping container to drastically reduce shipping costs).

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Planning Ahead for PreventionIt’s time to put the finishing touches on customer service plans.

It is a fresh new year and it is time to make sure all systems are go. We have made our resolutions and

some of us are struggling, if not havingalready given up, on some of them.

I want to use this time to regeneratethe enthusiasm of the personnel in prod-uct support and all of your customers. It is similar to the importance I attach to the annual physical checkup that I get done this time of year.

As each of us ages, so too does theequipment we represent in the market-place. All systems in use cannot operateforever without some good old fash-ioned tender loving care. We all knowthis, but few of us act on it.

I want each of you to be the oneswho have the responsibility to help ourcustomers keep their systems up. Alongwith all of our responsibilities, I don’tbelieve that one of them involves sellingrepairs. I believe that we actually shouldsell service programs.

If we sell service programs, we willnot have to sell a repair because we willknow about the need before there is any failure. Yes, I know there will besudden-death failures—they cannot beavoided. But if the customer has a serv-ice program with us, they will call usfirst. And that is the objective. I want tobe involved with each customer andtheir systems in some form or another.

I want to address three different service programs this month.• Inspection programs• Maintenance programs• Maintenance and repair programs.

Each of these programs is aimed atsatisfying specific objectives for thecustomer.• Enhancing peace of mind• Reducing sudden-death failures• Reducing the cost of operations• Extending the life of systems• Protecting any trade-in value that

might be present.These objectives in fact should be the

driving goals of our product supportprogram. After all, that’s what we’rehere for in our work, isn’t it?

The Maintenance and RepairProgram

This is the premium program. Itwould guarantee the cost of the opera-tions over the lifetime of the productsinvolved. It requires that the customerallow us to do all of the prescribedmaintenance work at the appropriate interval and all of the repairs found necessary to be done before, again before, there is a failure.

This is critical for this program as affecting a repair before a failure typi-cally costs half the price of work after afailure.

This program requires good informa-tion and tracking systems—things suchas mean time between failure data for allof the elements in the system and prod-uct communications via systems to ourcomputers. All of this technology isreadily available and has been for sometime.

This is a significant value-addedproposition for all of the parties in-volved—the suppliers, the customers,and you. I want you to sell this programover a predetermined period of time fora fixed price. This should be dealt withat the time of the initial sale. This isnothing new or unusual. It is availableon most appliances and many otherhousehold and business purchases.

The Maintenance ProgramThis is the next best thing. The cus-

tomer here is typically thinking their useof the equipment or the systems will beless difficult than most and they don’twant to pay for the wear and tear of theaverage user.

Although this is flawed thinking,there are still many customers who livein this world. This allows us to touch theproducts and systems on a regular basisand I want to be able to do that as oftenas I can.

This program again is based on theprescribed maintenance typically described in the owners and operatorsmanuals. Although salespeople dili-gently and consistently provide this information, rarely does the customerfollow it. This is the same as the annual


By Ron Slee

Ron Slee is the founder of R.J. Slee & Associ-ates in Rancho Mirage, California, a consultingfirm that specializes in dealership operations.He also operates Quest Learning Centers,which provides training services specializing inproduct support, and Insight (M&R) Institute,which operates “Dealer Twenty” Groups.He can be reached at [email protected].

I want to be involved

with each customer

and their systems in

some form or another.

checkup at the doctor. Either we are afraid to find out the badnews or we don’t think it is necessary.

During the maintenance cycles, we will also perform an inspection. This will identify what needs to be done and thenwe can engage the customer with a quotation and try to get thework done before there is a failure. This is similar to the totalmaintenance and repair program, but the repair is optional depending on the approval of the customer.

The Inspection ProgramIf all else fails, I want to see each customer system or

equipment once a year. It is similar to getting your furnace orair conditioner inspected and serviced once a year at the startof the season of use. It is like getting a tune-up. A specialistsells this program to the customer and then sets up a schedule.This service allows us to touch the products at least once ayear.

January is a perfect month to get these programs restartedand reinvigorated. Business levels are slowly getting back tonormal after the seasonal holidays and this is also true withour customers.

Create these programs if you don’t already have them inplace. Create an action plan to contact all of your customers.Call it a postseason special. Both you and the customer willbe glad you did.

The time is now. WWJ

National Groundwater Awareness Week

Promote the resource that provides your livelihood.

March 10-16, 2013

Educate your customers about the importance of annual water testing and well maintenance during National Groundwater Awareness Week, March 10-16, 2013. You will be helping them, yourself, your business, your industry, and the resource.

NGWA is here to help you spread the word! From sample letters to the editor and radio spots to print ads, posters, and fliers, NGWA has materials for you to use. To access these resources—and more—visit www.NGWA.org/ AwarenessWeek or call NGWA’s public awareness department at 800 551.7379 or 614 898.7791.

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Circle card no. 26

Twitter @WaterWellJournl Water Well Journal January 2013 37/

We still manufactureand stock DeepRockstyle equipment fromswivels to drillpipe.

January 7–11/ Carbon and Boundaries in Karst/ Carlsbad, New Mexico. Web:https://sites.google.com/site/kwis2013January 8/ Louisiana Ground Water Association Convention and Trade Show/Marksville, Louisiana. PH: (225) 229-0666, E-mail: [email protected]

January 10–11/ 2013 UtahGround Water Association Conferenceand Expo/ Mesquite, Nevada. Web:www.utahgroundwater.org/index.php?p=1_11

January 10–12/ 2013 ColoradoWater Well Contractors Association Annual Conference/ Denver, Colorado.Web: www.cwwca.orgJanuary 12–13/ New Mexico GroundWater Association Winter CEUClasses/General Membership Meeting/Albuquerque, New Mexico. Web:www.nmgwa.orgJanuary 15–16/ Empire State Water WellDrillers Association Annual Meeting/Rome, New York. Web: www.nywelldriller.org/news.aspJanuary 16–17/ 2013 Wisconsin WaterWell Association Ground Water Confer-ence/ Wisconsin Dells, Wisconsin. Web:www.wisconsinwaterwell.com/convention.htmlJanuary 17/ Water Rates, Geography, andRace in the United States—The Case ofMichigan and Beyond online brown bagsession/ PH: (800) 551-737, Fax: (614)898-7786, E-mail: [email protected], Web: www.NGWA.orgJanuary 17–18/ Oklahoma Ground WaterAssociation Annual Meeting and TradeShow/ Norman, Oklahoma. Web:www.okgroundwater.org/default.aspJanuary 22–25/ Texas Ground Water Association 2013 Annual Convention/San Marcos, Texas. Web: www.tgwa.org/meetings/2013/annual

January 23–25/ Kansas GroundWater Association Annual Conventionand Trade Show/ Hutchinson, Kansas.Web: www.kgwa.org

January 23–25/ Wyoming WaterWell Association Convention/ Casper,Wyoming. Web: www.wywaterwell.org/conventionJanuary 24–25/ Pennsylvania GroundWater Association Winter Conference/Grantville, Pennsylvania. PH: (814) 933-8714, E-mail: [email protected]

January 25–26/ North Carolina GroundWater Association Convention and TradeShow/ Greensboro, North Carolina. Web:www.ncgwa.org/calendar.shtml

January 27–29/ 91st AnnualMinnesota Water Well Association Trade Show and Convention/ Alexandria,Minnesota. Web: www.mwwa.org/news1.htmlJanuary 28–31/ 2013 Nevada Water Re-sources Association Annual ConferenceWeek/ Reno, Nevada. Web: www.nvwra.org/annual-conferenceJanuary 30–31/ Idaho Ground Water Association 2013 Annual Convention and Trade Show/ Boise, Idaho. Web:www.igwa.info/upcoming_events.htmlJanuary 31–February 1/ Iowa Water WellAssociation 84th Annual Convention and Trade Show/ Coralville, Iowa. Web:www.iwwa.org/calendar.htm

February 1/ South CarolinaGround Water Association Winter Meeting and Trade Show/ Columbia,South Carolina. Web: www.scgwa.org/pages/homeFebruary 5–7/ Montana Water WellDrillers Association 68th Annual Conven-tion/ Helena, Montana. Web: www.mwwda.orgFebruary 6–7/ Fundamentals of Ground-water Geochemistry short course/ Denver, Colorado. PH: (800) 551-7379,Fax: (614) 898-7786, E-mail: [email protected], Web: www.NGWA.orgFebruary 6–8/ Low-Cost RemediationStrategies for Contaminated Soil andGroundwater short course/ Denver, Colorado. PH: (800) 551-7379, Fax: (614)898-7786, E-mail: [email protected], Web: www.NGWA.org

February 6–8/ Nebraska WaterIndustries Annual Short Course/Conven-tion and Trade Show/ Kearney, Nebraska.PH: (402) 476-0162

February 7–8/ Maryland-Delaware Water Well Association Convention/ Baltimore, Maryland. Web:www.mdwwa.org/newsandevents.htmlFebruary 7–8/ Mountain States GroundWater Association Expo/ Laughlin, Ne-vada. Web: www.mountainstatesgroundwater.comFebruary 11–13/ Ball State UniversityGeothermal Conclave: Ground-SourceGeothermal Resources/ Muncie, Indiana.

Web: http://cms.bsu.edu/Academics/CentersandInstitutes/COTE/Sustainability/Conclave.aspxFebruary 14–15/ Illinois Association ofGroundwater Professionals Expo and Annual Meeting/ East Peoria, Illinois.Web: http://iagp.org/?page_id=27February 18–20/ Missouri Water WellAssociation Annual Convention/ LakeOzark, Missouri. PH: (314) 974-6992, E-mail: [email protected] 20–22/ Virginia Water Well Association Conference and Trade Show/ Richmond, Virginia. E-mail:[email protected] 25–26/ 16th Annual Ground-water Industry Legislative Conference:NGWA Washington Fly-in/ Washington,D.C. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: [email protected],Web: www.NGWA.orgFebruary 28–March 3/ Tennessee WaterWell Association Annual Meeting andTrade Show/ Gatlinburg, Tennessee. PH:(865) 761-4363

March 1–2/ Oregon GroundWater Association Spring Technical Seminar/ Wilsonville, Oregon. E-mail:[email protected] 10–13/ 2013 South Dakota Well Drillers Association/North DakotaWell Drillers Association Convention/Deadwood, South Dakota. Web: www.ndwda.comMarch 10–16/ National GroundwaterAwareness Week/ PH: (800) 551-7379,Fax: (614) 898-7786, E-mail: [email protected], Web: www.NGWA.orgMarch 11–12/ Michigan Ground WaterAssociation 85th Annual Convention/Acme, Michigan. Web: www.michigangroundwater.comMarch 15–16/ New England Water WellAssociation Expo/ Fitchburg, Massachu-setts. PH: (845) 278-0437, E-mail: [email protected]

*Dates shown in red are National GroundWater Association events.

COMING EVENTS


*Dates shown with are eventswhere the National Ground Water Research and Educational Foundation’sMcEllhiney Lecture will be presented.Lecture schedules are subject to change.Check www.NGWA.org for the latest information.

RETIREMENT/SUCCESSION

SJE-Rhombus, a control solutionsprovider for nearly 40years, announced theretirement of its CEO,Laurie Lewandowski,and the succession ofDavid Thomas. Thomasassumed the role ofCEO in December 2012having previously heldthe position of president/director ofstandard products for SJE-Rhombus.

Lewandowski joined SJE-Rhombusmore than 31 years agoand held a variety ofpositions while drivingcompany growth andimplementing the em-ployee stock ownershipplan. She grew withinthe organization servingin many different rolesincluding president,vice president of marketing, purchasingdirector, information technology director, and working in production.Lewandowski began her career at SJE-Rhombus in a manufacturing assemblyrole. She has seen the business growfrom a garage assembly operation to aglobal business with six locations andbecome a 100% employee-owned privately held company.

NEW ADDITION

Flowserve Corp., a provider of flowcontrol products and services for theglobal infrastructure markets, an-nounced John E. (Jay) Roueche III hasbeen named vice president, treasurer,and investor relations. He will report toMichael Taff, senior vice president andchief financial officer. Roueche most recently served as vice president, treasurer, and investor relations for McDermott International Inc.

BUSINESS GROWTH

Atlantic Supply, an international dis-tributor of materials testing and drillingequipment and supplies, announced the company’s expansion in Orlando,Florida. Atlantic Supply celebrates morethan two decades worth of service to theSoutheast and international markets,

thereby forcing the expansion andmovement of the Orlando store.

Atlas Copco acquired Perfora S.p.A.,an Italian company that manufacturesand sells drilling and cutting equipmentfor the dimension stone industry. Perfora is now part of Atlas Copco’sSurface Drilling Equipment Division.The company’s products, which includediamond wire saws and drill rigs specif-ically designed for dimension stone applications, are distributed through direct sales and local dealers in selectedcountries around the world.

WellJet announced it will join theDisi Water Conveyance Project—one ofthe world’s largest water supply opera-tions. The project consists of more than50 wells, which will provide water via a200-mile pipeline from the Disi Aquifernear Aqaba in southern Jordan to thecapital city of Amman. The ambitiousundertaking is intended to help addressAmman’s current and future waterneeds. WellJet’s new process in waterwell development and rehabilitation, in-vented by company founder Jeffrey B.Glass, uses highly pressurized water in a laminar flow to remove obstructionsfrom 100% of the perforated area, andpenetrate deep into the gravel pack tobreak up the harmful deposits that arethe true cause of weak performance.

Pump-Flo Solutions, a provider ofsoftware solutions to the fluid handlingindustry, announced that NeptunoPumps, a world-class centrifugal pumpmanufacturer, has signed on with Pump-Flo Solutions on a contract for itsPump-Flo selection software. Underterms of the agreement, Neptuno Pumpswill provide its vertical turbine pumpcatalog to the Pump-Flo and EngineeredSoftware user-base. Neptuno Pumps hasalso launched the Web-based VTP Se-lector software tool from its corporateWeb site to provide their customers withstreamlined pump search and selection.

CHARITY

Xylem Inc., a global water technol-ogy company, announced its support ofa water education program that reflectsthe company’s commitment to solvewater worldwide. As part of the com-pany’s latest initiative, YSI, a Xylem

brand that develops and manufacturessensors, instruments, software, and datacollection platforms for environmentaland coastal water quality monitoringand testing, has collaborated with theUniversity of Dayton to fund the devel-opment of the Rivermobile, a mobileclassroom with interactive, museum-quality exhibits about the Dayton area’srivers and the importance of water qual-ity. The initiative reflects Xylem’s dedi-cation to “solve water” and will provideyoung people with the necessary knowl-edge, skills, network, and commitmentto become involved in water protectionfrom local to global levels.

LaurieLewandowski

David Thomas

NEWSMAKERS

Do you have any news about your company orsomeone at your firm? If so, send all the necessaryinformation to: Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081.E-mail:[email protected]. Deadline is 15th of two monthspreceding publication (January 15 for Marchissue).

Roger Dale Todd, 69, of Wilming-ton, North Carolina, passed away inNovember 2012. Todd was the ownerof Dale Todd Well Drilling and PumpService for many years. He was a sec-ond-generation water well contractor,starting work with his father in 1954.In 1998, Todd was appointed to theNorth Carolina Well Contractors Certification Commission after beingrecommended by the Speaker of theHouse of Representatives and ap-pointed by the Governor of North Car-olina. As an original member of thecommission, Todd served one three-year term and was reappointed by theGovernor for a second three-year termin 2001. In his second term he waselected chairman of the committee byhis fellow commissioners and servedin that capacity for 2½ years. Todd devoted many hours in preparation formeetings as chairman of the commis-sion, as well as devoting at least twodays every month to the groundwaterindustry for more than six years. Hedid this in hopes that he could help educate people about the industry and promote a positive image for theprofession.

I N M E M O R I A M /


Solinst Provides Versatile Tag Line

The Solinst Tag Line provides a sim-ple method to measure the depth of abackfill sand or bentonite layer duringthe completion ofa well, and tomeasure depth tothe bottom of awell. The Tag Lineuses a weight at-tached to a durablepolyethylenecoated stainlesssteel wire line inlengths up to 1000 feet mounted on asturdy freestanding reel. Cable markingsare accurately laser etched every ¼ foot.

The 316 stainless steel tag weightcomes in two sizes, standard ¾-inch di-ameter and narrow ½-inch. The weightscan be clipped on and off the cable. Thisallows the reel-mounted, marked cableto be used as a support to accuratelylower bailers, pumps, or other samplingdevices to specific depths in a well.

Marking accuracy improves samplingefforts and the wire line provides a safesuspension system that is easy to deployand retrieve.

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Atlas Copco Introduces NewPowerROC Surface Drill Rig

Atlas Copco introduced the T35 Esurface drill rig, the latest addition to thePowerROC product family. The Power-ROC T35 E is an extendable boom ver-sion of the T35drilling rig cur-rently in use.This new, no-cabin modelprovidesstraighter holes,more safety andcomfort for the operator, and easy-access maintenance.

The new PowerROC was designedwith an aluminum feed system to drillstraighter holes. Aluminum is highly re-sistant to bending, and the prism shape

of the feed profile allows two direc-tional sliding surfaces as a stable guidefor the rock drill cradle. The T35 E feedsystem also uses a cylinder with cablesthat drives the rock drill cradle to pro-vide more consistent ground contactwith the drill bit for higher qualityholes.

Easy maneuverability on a variety of terrains allows the T35 E to be usedin a multitude of applications. Housingfoundations, road building, pipelinebuilding, and trenching are just a few ofthe construction jobs well suited for theT35 E.

Circle card no. 41

Xylem Introduces Goulds WaterTechnology Grinder Pump Retrofit Kit

Xylem Inc., a global water technol-ogy company focused on addressing theworld’s most challenging water issues,introduces the Goulds Water Technol-ogy grinder pump retrofit kit for resi-dential grinder pump stations. Designed

FEATURED PRODUCTS

The best just keeps getting better.

Visit the online home of Water Well Journal today!www.WaterWellJournal.comThe online home of Water Well Journal ® allows you to:

2013 Groundwater Expo A Sound Investment

December 3-6 Nashville, Tennessee USA

Visit www.WaterWellJournal.com and see for yourself how the best just keeps getting better.


to provide a moreeconomical option toreplacing the entirepump system, theretrofit kit allows forcontinuous operationand is retrofitablewith other grinderpumps as well asprogressive cavitypumps.

The Goulds WaterTechnology retrofitkit includes a single-phase 2 hp motor with 60 Hz, 3450 rpm,230 V and a capacitor start with windingthermal protector. The motor is a class Finsulation design, includes a 300 seriesstainless steel threaded shaft design, andpermanently lubricated upper and lowerball bearings. The kit also includes pip-ing and electrical connections for retro-fitting to competitors’ systems.

The silicon bronze impeller is bal-anced for smooth operation and pro-vides trouble-free, non-overloadingtwo-vane design with pump-out vanes

for mechanical seal protection. The me-chanical seal is made of hard-faced sili-con carbide with BUNA-N elastomers,while the fasteners are 300 series stain-less steel metal. The pump’s capacity isup to 41 gpm with heads to 95 feet anddischarge of 1¼ NPT.

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Water-Right Product Line Expands with ONE CartridgeTank Filters

Water-Right Inc., a manufacturer ofwater treatment equipment, announcesthe addition of ONE Cartridge Tank fil-ter systems. Theseunique systems, designed to replacesmaller, commonlyused cartridge filters,are the ideal solutionfor the removal of amultitude of particu-lates. Offered in twodifferent configura-tions, these systemscan use a variety of

large capacity cartridges which greatlyextend replacement cycle times. Theyare ideal for most water conditionswhere pre- or post-filtration for particu-lates is needed.

The EF-835-1 Cartridge Tank comesequipped with a top mount valve, in-cluding bypass for easy installation, andis available with many different car-tridge types. These filters offer excellentfiltration, and because of their size, outstanding retention capabilities for residential and light commercial applications.

The EF-835-2 Cartridge Tank isavailable with different cartridge typesand is designed with a 2-inch inlet/outletconnection located at the bottom of thetank, making this system ideal for com-mercial and industrial applications.

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Sampler and Well DevelopmentPump from Solinst Avoids Cross-Well Contamination

The Model 404 inertial pump fromSolinst is a simple, reliable pump that

FEATURED PRODUCTS

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an Astec Industries Company 2215 SOUTH VAN BUREN · ENID, OKLAHOMA, USA 73703 · PHONE +1 580.234.4141 · www.gefco.com

The has 50,000 lbs. (22,679 kg) of top head hoist. A wide mast and table allow this drill to handle large casing loads associated with shallow municipal water wells and deep residential water wells with ease. The features a single rod loader for quick and safe connections and an air operated compressor clutch for fuel savings and noise reduction during times when air is not needed.


provides a cost-effective sampling option for groundwater monitoring.Available in a range of sizes, the pumpconsists of a riser tube fitted with a one-way foot valve. It is easily operatedmanually for shallow depths, or using asurface pumping mechanism for higherflow rates and greater volumes.

The low cost of a foot valve andlength of polyethylene tubing makes theinertial pump ideal for dedicated use,avoiding cross-well contamination. Thepump is also portable, making it excel-lent for use in remote locations. Whenused with a narrow sampling tube in-serted into the upper end, it producesexcellent VOC samples.

The Model 404 also makes a great

well development tool when used with asurge block. Surge blocks create strongagitation, which helps to remove silt andfine sand during well development.

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New Vermeer Mini Skid Steer Is Now Available with Gas-Powered Engine

Vermeer completes its family of miniskid steers with the addition of theS450TX. The newest member of theVermeer mini skid steer family is wellsuited for rental customers as well aslandscapers and general contractors whoneed a compact machine that can per-form various tasks. With its ability toaccommodate a wide range of attach-

ments, the S450TX is one of the mostversatile machines a contractor canhave.

A 500-pound SAE-rated operatingcapacity with a 1430-pound tipping ca-pacity gives the S450TX a lot of musclefor its size. Vermeer has incorporated afour-pump hydraulic system, which pro-vides performance and efficiency whenpowering attachments. A single pilot-operated joystick is now integrated intothe S450TX platform, which makes themachine easy to maneuver and operatein comparison to manual control sys-tems. The operator can also experience a smooth range of operation withouthaving to balance the engagement oftwo separate controls.

The S450TX offers the customer theability to customize the machine withthe choice of engine and track options.The Kubota 24.8 hp diesel engine andKohler EFI 27 hp gas engine both pro-vide excellent torque performance andare designed for those who use attach-ments requiring greater engine torque.

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FEATURED PRODUCTS

Save time by shopping at the NGWA Bookstore.

The NGWA® Bookstore is your one-stop shop for all of your groundwater literature needs. It contains more than 200 titles from all the major science publishers, as well as NGWA Press, at prices that beat those of major publishing houses. Visit the online bookstore today at www.NGWA.org.

www.NGWA.org/Bookstore 800 551.7379 614 898.7791

and money!<

NGWA members save even more— an average of 20%!

Lexicon of Groundwater and Water Well System Terms

National Ground Water Association’s

N G W A P r e s s

well developmentheat sink

water budgetloop fieldloop fieldfiltrate

rechargerechargewater table

rechargezone of saturation aquifer

abandoned wellabandoned wellbailer

induced infiltrationleachate

hydrogeologyrechargehollow-stem auger

tremie line

yield point

slug test

monitoring wellpercent water

heat sinkdrill collar

rechargerechargegroundwater

hollow-stem augervertical closed loop borehole

hydrogeologyplume


AH Engineering Receives CME 55 from Higgins Rig

This 1991 CME 55 mounted on a1988 Ford F-800 was purchased fromHiggins Rig Co. by Ahmed Hassanin of AH Engineering located in WestChester, Ohio. Higgins Rig is located inHodgenville, Kentucky.

SIMCO Drilling Equipment Delivers to Jackson Water WellDrilling and ServiceSIMCO Drilling Equipment deliv-

ered this SIMCO Model 7000 drill toJackson Water Well Drilling and Servicein Rosanky, Texas. The rig is equippedwith a 10-rod carousel that handles 20-

foot drill rod. Pictured from right to leftare Hector Castillo, Dusty Jackson,Dake Jackson, Jennifer Jackson, andDarren Swolley of SIMCO DrillingEquipment.

Higgins Rig Ships to Wilder Farms

Wilder Farms located in Dalhart,Texas, bought this unmounted BucyrusErie 24L from Higgins Rig Co.

Colorado School of Mines Purchases PortadrillMini Drill Unit

The Hydrologic Science and Engi-neering Program at the Colorado Schoolof Mines in Golden, Colorado, pur-chased a new commercial model dieselpowered PortadrillMini Drill Unit.

TAKING DELIVERY

Just made a deal that you’d like to see inprint? Mail photos and a brief descriptionto Water Well Journal, Mike Price,601 Dempsey Rd., Westerville, OH 43081,or e-mail [email protected].


3RValve LLCA.O. Smith Water SystemsA.Y. McDonald Manufacturing Co.Aardvark Packers LLCAction Machining Inc.Advance E & I Systems Inc.Allegheny Instruments Inc.Alliance IndustriesAlloy Machine WorksAlstra Industries Inc.Amarillo Gear Co.American Granby Inc.American Hydro SystemsAmerican Manufacturing Co.American Marsh PumpsAmetek US GaugeAmiad USAAMS Inc.Amtrol Inc.Anderson Metals Co. Inc.AquaLocateAries Industries Inc.Armored Textiles Inc.Armstrong Machine Co. Inc.Asbury Machine/Throop Rock BitAtlantic Screen & Manufacturing Inc.Atlas Copco CMT USA LLCAtlas ManufacturingBaker Water SystemsBanner EngineeringBaroid Industrial Drilling ProductsBaski Inc.Bennett Sample Pumps Inc.BESST Inc.Bestolife Corp.Better Water Industries Inc.BigFoot ManufacturingBlack Dog IndustriesBlue Demon Co. Inc.Boshart Industries Inc.Buckeye Drill Co.

Burgess Well Co. Inc.C.R.I. Pumps Pvt Ltd.Centennial Plastics Inc.Center Rock Inc.Centerline Manufacturing Co.Central Mine Equipment Co.CertainTeed Corp.CETCO Drilling ProductsChemGrout Inc.Clean Earth Technology Inc.ClimateMaster Inc.Coleman Cable Inc.Compression Leasing ServicesContinental Technologies Inc.Cotey Chemical Corp.Cresline Plastic Pipe Co. Inc.CSI Water TreatmentDahil Corp.Danfoss VLT DrivesDekoRRa ProductsDelta Screen & FiltrationDiedrich Drill Inc.Drill King InternationalDrill Pipe Inc.Duramast Industries Inc.Dwyer Instruments Inc.Dynotek LLCEast West Machinery ExportingEastern Drillers Manufacturing Inc.Economy Mud Products Co.Emco Wheaton Retail Corp.Enid Drill Systems Inc.EnoScientificEnvironmental Manufacturing Inc.Environmental Service Products LLCESP Environmental Service Products Inc.Faradyne Motors LLCFecon Inc.Flatwater Fleet Inc.Fleetwood Continental Inc.

Flexcon IndustriesFlint & Walling Inc.Flomatic Corp.Flowserve Pump Co.Foremost Industries LPFranklin ElectricFunk Manufacturing Co.Gator Plastics Inc.GEFCO/George E. Failing Co./King Oil ToolsGeo Air Industries Inc.Geo InstitutasGeographic InsightsGeo-Loop Inc.Geoprobe Systems®GeoPro Inc.GeoRocForGeotech Environmental Equipment Inc.GeoVistaGeTec Inc.Global Water InstrumentationGoulds Water TechnologyGP Fiberglass Ltd.GrundfosGus Pech Mfg. Co. Inc.H2Optimal Inc.Hach HydrometHague Quality Water InternationalHalco Rock ToolsHanna InstrumentsHeller-Aller Pumps by Hitzer Inc.Heron Instruments Inc.Hitachi America Ltd.Hoeptner Perfected ProductsHoffman & Hoffman Ltd.Hose Solutions Inc.Hydroflo Pumps USA Inc.Ideal Clamp Products Inc.Indar Maquinas Hidraulicas SLIndustrial Test SystemsInfinity Tool Manufacturing


The National Ground Water Association andWater Well Journal thank NGWA’s 2012 Manufacturers and Suppliers Division members.*

*As of November 30, 2012

Inflatable Packers InternationalIn-Situ Inc.Instrumentation Northwest Inc.International PipeInternational Pump Technology Inc.In-Well Technologies Inc.J&K Tool Co. Inc.Jet-Lube Inc.Johnson ScreensK & K Supply Inc.Kahn Steel Co.Kalas Manufacturing Inc.KEMTRON Technologies Inc.kwik-Zip Pty Ltd.Kyle Equipment Co. Inc.L.B. Foster Co.Laibe Corp./Versa-DrillLAKOS Separators and Filtration SystemsLaval Underground SurveysLiberty Process Equipment Inc.Liberty PumpsLifewater Drilling TechnologyLittle BeaverLubi Submersibles Ltd.Maass Midwest Manufacturing Inc.Magnation Water SystemsMARL Technologies Inc.Matco-NorcaMaxidrill InternationalMerrill Manufacturing Co.M-I SWACOMills Machine Co. Inc.Mincon Inc.Mitsubishi Materials USAMobile Drill InternationalMotor Controls Inc.Mount Sopris Instrument Co. Inc.Mud Technology InternationalNational Oilwell VarcoNational Pump Co.Netafim USANidec Motor Corp./U.S. MOTORS®North American Electric Inc.Northwest FlattanksNumaOil Center Research Inc.Paige Electric Co. Florida

Palmer Bit Co.Paranthaman ExportersPentairPipeLife Jet Stream Inc.Polymer Drilling SystemsPrecision GeothermalPremier Silica LLCPristine Water Solutions Inc.Process Measurement & Controls Inc.Pul-A-Pump Corp.PulsafeederPulstar Manufacturing Inc.PumpWorks Inc.QSP Packers LLCQuick Tanks Inc.Rauch ManufacturingRavensgate Corp.Red Flint Sand & GravelRed-E-VFD.comRegal Beloit EPC Inc.Regency Wire & CableReid Plumbing Products LLCReplacement Inflatable Packers & ElementsRobbco Pumps Inc.Robertson GeoLogging USA Inc.Robit Rocktools Ltd.Rock Tech International LLCRockbuster InternationalRockmore InternationalRoscoe Moss Mfg. Co.Round Ground MetalsRoyer Quality Castings Inc.Rusco Inc.Schneider Electric/Square DSCHRAMM Inc.Scorpion Oil ToolsSEMCO Inc.Service Wire Co.Sigmund LindnerSignature Fencing & Flooring SystemsSIMCO Drilling Equipment Inc.Simmons Manufacturing Co.Simple Pump Co.SJE-RhombusSME USA Inc.Smeal Manufacturing Co.Snyder Industries Inc.

Solinst Canada Ltd.Southwire Co.Sper ScientificSpruce Environmental Technologies Inc.Star Iron Works Inc.Stenner Pump Co.Sterling Water TreatmentStratex/Hyduke Machining SolutionsSumoto SrlSuperlon Plastics Co.TAM International Inc.Techno Drill LLCTECO-Westinghouse Motor Co.Tekmark IndustriesTesla SRLTexas Pipe Works Inc.The Aermotor Co.The Rig DoctorsTibban Manufacturing Inc.Triple O Systems Inc.Tube Technologies Inc.TWG Canada/PullmasterUNIMIN Corp.Unitra Inc.USExploration Equipment Co.VIQUA Water-Right Inc.Water Well Redevelopers Inc.WaterFurnace InternationalWaterGroup/NovatekWatson Drill RigsWDB Inc.Well Pumps SAWell Vu CameraWellintelWellmaster Pipe & Supply Inc.Wells Inc.Western Rubber & ManufacturingWilo USA LLCWindmill 702 LLCWolf PumpsWoodford Manufacturing Co.WorldWide Drilling Resource Wyo-Ben Inc.YSI Inc.Zilmet USA

Twitter @WaterWellJournl Water Well Journal January 2013 45/

Classified Advertising/Marketplace

3 Appraisals

18 Breakout Tools

BREAKOUT TOOLSSEMCO Inc.

All Hydraulic Hydrorench

S110H In Stock

1-10� Four Rollers

Breaks Pipe

Make Pipe to Torque Specs

800-541-1562

15 Bits

Bits, subs, stabilizers, hole openers, etc.Over 10,000 bits in stock.

8643 Bennett Rd.P.O. Box 714

Benton, IL 62812www.rlcbit.com

Ph: (618) 435-5000Cell: (618) 927-2676Cell: (618) 927-5586Fax: (618) 438-0026

Jason CornE-mail: [email protected]

Rick CornE-mail: [email protected]

BitService Inc.

R L C

Equipment AppraisalsNationally recognized and accred-ited equipment appraisals for waterwell drill rigs and well drilling equip-ment for banks, lenders, mergers,accountants, estate planning, IRS,and auctions. Experienced, knowl-edgeable, and recognized world-wide in the water well drillingindustry. Accurate and confidentialappraisal reports.

SALVADORE AUCTIONS & APPRAISALS401.792.4300 � www.siaai.com

57 Direct Push Supplies

Manufacturer of Pre-Pack Screens 4” ID Pre-Pack NOW AVAILABLE Standard Pre-Pack

When You Would Set A Traditional Well Economy Pre-Pack

When Cost Is A Factor 20% Open Area High Yield Pre-Pack

For Use In Low Yield Wells All Stainless Steel Pre-Pack

For Aggressive Groundwater Environments Non-Metal Pre-Pack

When Metal Components Are Not Compatible Annular Seals

Foam Bridges, Bentonite & Quick-Sleeves CUSTOM INJECTION Pre-Packs

Toll Free 1-888-240-4328 Phone: 1-609-631-8939 Fax: 1-609-631-0993

ectmfg.com proactivepumps.com torquerplug.com

***A Johnson Screens Distributor*****We Stock Geoprobe® Compatible Supplies & Tooling**

*Proactive® Pumps Master Distributor*

• Portable, Truck or Trailer mounted.

• Retrofit compatible with Laval

and most geophysical logging

winches.

• Full repair service and spare

parts for CCV, Boretech,

Wellcam and Laval cameras

and controllers.

• Forward and 360 degree side

wall viewing color cameras.

• Depths to 5,000 feet.

800-671-0383 • 559-291-0383

Fax: 559-291-0463

E-mail: [email protected]

On the web at www.ariesccv.com

Waterwell Camera

Inspection Systems

CCV Engineering &

ManufacturingAn Aries Industries Company

60 Down Hole Inspection


[email protected]

Palmer Bit Company has been recognized worldwide for providing thehighest quality bits to the drilling indus-try for over 50 years. We manufacturebits for drilling everything from clays tolimestone. With our experience we canhelp lower your bit cost, with the properbit selection for your drilling conditions.We are available 24/7 to assist you withany questions you may have.

Call 800-421-2487Satisfaction Guaranteed www.palmerbit.com

MC/VISA accepted

1� – 16� ElevatorsAll steel with safety latch.

SEMCO of Lamar800-541-1562

Fax 719-336-2402Credit Cards Accepted

SkyRexWater WellElevators

2� thru 36�

Also lightweightPVC elevatorsNow Available!

“Complete ReverseCirculation

Drill Strings”

Rex McFadden7931 19th

Lubbock, TX 70407

Ph (806) 791-3731Fax (806) 791-3755www.rexmcfadden.com

76 Elevators

Standard ManufacturingLargest water well pipe elevator

manufacturing company in the United States.Phone: (936) 336-6200

(800) 337-0163Fax: (936) 336-6212E-Mail: StandardManufacturing

@yahoo.comWeb site: www.standardmfg.com

Dealers Wanted

71 Drilling Equipment

75 Electric Motors

EQUIPMENT WANTED: Electric mo-tors wanted. Vertical hollow shaft pump mo-tors. 20 to 500 hp good or bad, will pick up.PH: (800) 541-1562.

� Kwik Klamps 1 & 2 (adjustable 1�–2� or 21⁄2�–4�)� NEW – Kwik Klamp 3 (for 6� PVC)� Elevators for PVC well casing (sizes 1�–16�)� Heavy Duty PVC Elevators (sizes 4�–8�)� Flush Joint PVC Pipe Clamps (sizes 4�–24�)

www.jktool.com � [email protected] 320-563-4967 � Fax 320-563-8051

J & K Tool Company Inc.

DRILLS & PARTS

Higgins Rig Co.

FREE Call - (800) 292-7447 (270) 325-3300 Fax: (270) 325-3405

Office: 2594 Stiles Ford Rd. Hodgenville, KY Shop: 1797 Bardstown Rd. Hodgenville, KY

Didn’t find what youwere looking for?Try NGWA’s Career Center at

www.careers.ngwa.org for more opportunities. Whether you arelooking for the right job or the

right employee, the NGWA CareerCenter can provide you with an industry-specific listing to honeyour search. Questions? Call

Rachel at 800 551.7379, ext 504,or e-mail [email protected].

Put your company’s message here!

Classified advertising is a great wayto reach the water well industry.

Call Shelby to make arrangements at1-800-551-7379 ext 523.


90 Equipment

Well Manager Classified Display Ad“Overpumping”

Water Well JournalB&W 2 col 4.25” x 2”

1-2-121570 WM

Low yield well?Get more water without overpumping.www.wellmanager.com

New Low Prices

� Use on wells yielding as little as 0.10 gpm.� Turn-key collection and delivery system.� Fits through 24” doors.� Good money from bad wells.For more information, log-on or call 800-211-8070.

© Reid Plumbing Products, LLC

106 Installation Accessories

"We are the heat shrink people"

- Heat shrink kits for #14 to 4/0 wire- Volume pricing- Custom kits made to order- Private labeling available- Quick shipping- Four types of heat shrink tubing

in stock- Large selection of installation

accessories including pressuregauges, tapes, valves and tankfittings packages

Supplying "Made in USA" heatshrink tubing to pump and well

installers since 1994.

800-593-9403

Heat Shrinkfrom B&B Wholesale

105 Injection Pumps

80 Employment


HELP WANTED: Seeking f/t driller forwater well and geothermal drilling inCorbin, Kentucky. Class A/B CDL licenseis a must. Min. of 5 yrs. drilling exp. is pre-ferred. Also prefer welding and mech skills.Tobacco free company. If interested e-mailresume to [email protected] or call(606) 523-1215.

115 Mud Pumps

71/2��10� duplex pump

Hydraulic drive mud pumps—small and lightweight—

Centerline Manufacturing903-725-6978

www.centerlinemanufacturing.com

• Fits in the place of a 5��6�

• Pumps 300 GPM at up to800 PSI

• Weighs 1000 lbs. lessthan a 5��6�

• Single and three cylindermodels also available

U.S Pat. #6,769,884 and others pending

112 Miscellaneous

DRILLING EQUIPMENT

LIGHTING SYSTEMS

View All of NGWA’s Buyers Guides Online!All of NGWA’s buyers guides can be found on its Web site. Head to www.ngwa.org/Professional-

Resources/publications/buyers-guides/Pages/ to access the annual buyers guide,pump buyers guide, and rig buyers guide from Water Well Journal as well as the buyers guide from Groundwater Monitoring & Remediation.

The online versions of the WWJ and GWMR buyers guides are completely searchable,meaning you can type in a company name, location, or product type and have com-plete information in seconds. The listings include contact information, descriptions,products and services, and more.

Check out all of NGWA’s buyers guides before you make your next purchase!


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125 Pump Hoists

128 Pump Pullers

139 Slotting Machines

� PVC Screen Slotting Machines� PVC Threading Machines� Perforating Machines

Affordable, easy to operate automated machines with

touch screen programming.

J & K Tool Company

www.jktool.com � [email protected] 320-563-4967 � Fax 320-563-8051

137 Services

REPAIRS: Eastman deviation surveyclocks (mechanical drift indicators) repaired. We also have three, six, andtwelve degree angle units, charts, and otheraccessories in stock. Call Downhole ClockRepair, (325) 660-2184.


116 Mud Systems

DESANDER

MUD MIXERCM Consulting & Equipment

Jerry MasonSpecialist in your drilling and grouting problems.

1640 Oppenheimer Rd., Bedford, PA 15522

(814) 623-1675 (814) 623-7285 FAX

Mini-Desander

860-651-3141 fax 860-658-4288

2012 ModelsS4,000 Pump Hoist, 8,000# cap., 35� tele-scoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variablespeed engine control . . . . . . . . . . . . $14,245S6,000 Pump Hoist, 16,000# 3L cap., 35�telescoping mast, 30 gal. oil tank, hydropump, 5T safety hook, hydro controls andvariable speed engine control . . . . . $16,445S8,000 Pump Hoist, 22,000# 3L cap., 36�telescoping mast, 30 gal. oil tank, hydropump, 7T safety hook, hydro controls andvariable speed engine control . . . . . $20,845S10,000 Pump Hoist, 30,000# 3L cap., 40�telescoping mast, 30 gal. oil tank, hydropump, 9T safety hook, hydro controls andvariable speed engine control . . . . . $28,545S12,000 Pump Hoist, 48,000# 4L cap., 44�telescoping mast, 6000# tail out line, 72 gal.oil tank, hydro pump, 11T safety hook, hydrocontrols and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $32,945

S15,000 Pump Hoist, 60,000# 4L cap, 48�telescoping mast, 6000# tail out line, 72 gal.oil tank, hydro pump, 13T safety hook, hydrocontrols and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $40,645

S20,000 Pump Hoist, 80,000# 4L cap, 40�telescoping mast, 6000# tail out line, 72 gal.oil tank, hydro pump, 13T safety hook, hydrocontrols and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $53,845

S25,000 Pump Hoist, 100,000# 4L cap, 40�telescoping mast, 6000# tail out line, 100 gal.oil tank, hydro pump, 15T safety hook, hydrocontrol and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $61,545

S30,000 Pump Hoist, 120,000# 4L cap, 40�telescoping mast, 6000# tail out line, 100 gal.oil tank, hydro pump, 15T safety hook, hydrocontrol and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $76,945

New Equipment in StockS8,000 SEMCO, 36�, SR, 2 spd., 16,000#cap. PTO, RC, pipe racks, aux., oil cooler,light kit, 12� bed, toolbox, HD bumper, 2012Dodge 5500, 6.7 diesel, 6 spd, 4�4, white . . . . . . . . . . . . . . . . . . . . . . . . . . . . $87,492

S30,000 SEMCO, 84�, 56�, BC outriggers,HD cathead, 2 spd., sandreel, AB for sand-reel, AB reg., aux., oil cooler, light kit, powerarm, PT hookup, 22� bed, toolboxes, 2012Freightliner 108SD . . . . . . . . . . . $259,918

Used Equipment in StockM33 Jessen/Monitor, 1-PR, SB, 1995 FordF-350, gas, 5 spd., 4�2 . . . . . . . . . $17,900M34 Jessen/Monitor, RC, PR, SB w/1992GMC Top Kick, 3116 Cat, 5 spd. . . $19,500Walker-Neer 20T rated, double cathead,sandreel, 3rd leg, 1976 Chevy . . . . $19,5005T Smeal, PR, bed, toolboxes, 2004 Ford F-650, Cummins . . . . . . . . . . . . . . . . $34,950S6,000 SEMCO, 44�, oil cooler, RC, 2 spd.,SR, PR, light kit, toolbox package, bed, 2004Dodge Crew Cab 3500, auto. . . . . . $35,950S12,000 SEMCO, 48� derrick, HS PTO, oilcooler, sandreel, BO cylinder, 2 spd., aux.,PR, PT hookup w/air, light kit, 20� bed, tool-boxes, red and white, 2008 International4300, DT466, red . . . . . . . . . . . . . . $82,855S12,000 SEMCO, 44�, AS PTO, sandreel,BO cylinder, oil cooler, 2 spd., aux. piperacks, BC outriggers, light kit, 16� bed, boxes,2007 Freightliner M2, C-7 Cat, 6 spd., . . . . . . . . . . . . . . . . . . . . . . . . . . . . $82,934

S12,000 SEMCO, 44�, HS PTO, oil cooler,SR, BO, 2 spd., aux., PR, BC outriggers, lightkit, 16� bed, toolbox, 2006 International 4300,auto., yellow . . . . . . . . . . . . . . . . . . $87,039S15,000 SEMCO, 48�, AS PTO, sandreel,BO cylinder, aux., 2 spd., oil cooler, light kit,PT hookup, 2006 International 4300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $87,312

SEMCO Inc.P.O. Box 1216

7595 U.S. Highway 50Lamar, CO 81052

(719) 336-9006 / (800) 541-1562Fax (719) 336-2402

[email protected]

See our ad on page 18.

Enid Drill Systems Inc www.eniddrill.com

580-234-5971 Fax 580-234-5980

4510 E Market, Enid, OK

73701 USA

New rigs—custom designs

Quality rig repair service

New and used equipment needs

“Transfer of Technology” - the

must have book for all drillers!

135 Rigs

FOR SALE: 2000 T25 DRILTECH, serialno. 732476, CAT C15, 526 HP, 1000 CFMair, 10,000 hours. 420� 4½� drill rod, 3½regular. Mounted on Sterling 9501, pow-ered by CAT C12 400 HP, Miller Bobcat225 AMP welder, Meyers Fracturing Pump.$195,000. Call (603) 942-5581.

Drill Faster, Cheaper, Smarter.

SONIC DRILL CORPORATION Suite 190, 119 N. Commercial St, Bellingham, WA 98225 1.604.792.2000 (ext 104) or 1.604.306.3135

www.sonic-drill.com

FOR SALE: 2003 Schramm T450 MII on7400 Int’l 6�4. Includes mud rotary, piston pump 5�6, centrifugal mud pump4�3�13, 300/200 air compressor,carousel holding 200�, rod box, 200� 31⁄2�drill rod, $180,000. In operation. Call fordetails and location. Call (515) 745-2101;Chris (515) 745-3897.

1993 Ingersoll-Rand T-3W900/350 Compressor49GPM Aux. hyd for off board mud pumpRauch Spinner, $150,000866-965-5924

��

��!�"�� #�$�%��&'��(��)� ��*��+�(,� -

�� .�,��.��/�0��+�1��/�$'��/��/�2��+��3��,��4��$��/�2'��'��/��,�/��/�4��5��/�6�,�

��$,�� 78��9��/��$5/�( ��/�4��,� �/�9�8�:��7��14/�&��/��'��/�('��/��,

178 Water Treatment

Wanted: Good used GeoProbe 540UD.Call Joe Dorsett, Environmental & EnergySolutions, Inc. (617) 699-7513 or [email protected].

160 Trucks

30-Freightliner Trucks 6�6, 60 Series Detroit, HT740,

Allison Trans., Rockwell Axle,68KGVW, 315/80 R22.5 Michelin,

Low MilesSEMCO, Inc.

Phone (800) 541-1562

WANTED— Bucket rig and tools

— Blast hole rig, truck orcrawler mounted and tools

— Raise bore rig and tools

Gary Sisk 816-517-4531

174 Wanted


1 • 603 • 448 • 15621 • 603 • 448 • [email protected]

Geokon, Incorporated48 Spencer StreetLebanon, New Hampshire03766 | USA

Geokon, Inc. manufactures high quality hydro-logical instrumentation suitable for a variety of ground water monitoring applications.

Geokon instruments utilize vibrating wire technology providing measurable advan-tages and proven long-term stability.

Ground Water Monitoring Instrumentation

The World Leader inVibrating Wire Technology TM

Phone: 760-384-1085 Fax: 760-384-0044

176 Water Level Measurement

www.wellprobe.comSonic Water Level Meters Since 1978

Time Tested & Customer Approved

303-443-9609


Waterline EnvirotechWater level indicators made in the USA for

over 30 years.

360-676-9635www.waterlineusa.com

180 Water Trucks

Specializing in quality custom built epoxy coated Flattanks any gallon or tank length sizes with or without material handling IMT cranes. All tanks are sandblasted and painted with polyurethane paint.

Many options available.

Engineered for convenience and dura-bility, allows the user to operate at anytype of drilling operation. Our drill siterig tenders are built with simplicity andfunctionality. Call us for our used truck– new tank inventory list.

NORTHWEST FLATTANKSSteve Wipf (406) 466-2146 Cell (406) 544-5914

E-mail: [email protected] www.northwestflattanks.com

2001 International 9200/TC built byRose-Wall Mfg. Inc. 2000 gallon watertank, LiftMoore model 2530X-30 crane,rod slide and bit box, Ramsey 20,000lb. winch, hydraulic system for crane,Bowie 2300 water pump, 100 gallonauxiliary fuel tank.

Call (505) 250-9477 for more information.

Add a color to your displayclassified ad for only $49.

Please call Shelby to make arrangements1-800-551-7379 ext. 523


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Display Classified AdsSingle column 21⁄4 inches wideOR

Double column 411⁄16 inches wide(per column inch – min. depth2 column inches):

1 month: $60 per inch3 months: $58 per inch6 months: $55 per inch

12 months: $49 per inch

Add a spot color to your display classified advertisement for

$49 per insertion.

Line Classified Ads(21⁄4� column—approx. 39 lettersand spaces per line):

$8 per line, $32 minimum(4 lines)

There is no discount for multipleruns.

No new equipment advertisingaccepted in line advertisements.

Deadlines: First day of thepreceding publication of magazine (December 1 for February issue).No guarantees after that date. This applies to renewals, cancellations, and any revisions. All classified adsmust be prepaid by check orcredit card. Commission ratesdo not apply to classified ads.Current month’s classified adsare posted on our Web site atwww.ngwa.org/pdf/classify.pdffor no extra charge.

To place a classified advertisement inWater Well Journal, please send adtext to Shelby Fleck by e-mail [email protected] or fax to 614898.7786. Upon receipt, you will becontacted and provided a quote.Thank you!

Classified AdvertisingRates

Serving Your Complete Packer Needs INFLATABLE PACKERS - Pressure Grout, Wireline, Water Well,

Environmental, Bridge Plugs. Custom Sizes and Fabrication available MECHANICAL PACKERS - Freeze Plugs, Custom Applications

Call or email us with all your Packer questions!! Toll-Free: 1-888-572-2537 Email: [email protected] Fax #: 253-770-0327 Web: www.QSPPackers.com

Prompt Shipping in the US & Internationally—Usually in just One Day!!

184 Well Packers

PRODUCTS

INFLATABLEWELL PACKERS

1-800-452-4902 • www.lansas.comManufactured by Vanderlans & Sons 1320 S. Sacramento St. • Lodi, CA 95240 • 209-334-4115 • Fax 209-339-8260

• CUSTOM BUILT PACKERSFOR ANYAPPLICATION

• COMPETITIVE PRICES

Ph. 303 789-1200 or 800 552-2754 Fx. 303 789-0900


184 Well Packers

Applications Include:

To discuss your questions and applications, call

1-866-314-9139 Same DayShipping

Same DayShipping

185 Well Rehab

Packers & Replacement Elements for

Water Well Hydro-Fracturing

Durable & fast deflating - so you can get on with the next frac!4.33” OD and 4.75” OD standardCustom sizes on requestVisit our website for our full line of downhole tools

www.inflatable-packers.comInflatable Packers International, LLC

[email protected]


®

186 Well Screens

Well screen manufacturer: stainless steel, galvanized and carbon steel.Sizes: 0.75" to 24.0" OD. Rod base, pre-pack and pipe base screens. Envi-ronmental flush joint monitor pipe, T&C stainless drop pipe, drive points, etc.Contact: Jan or Steve18102 E. Hardy Rd., Houston, TX 77073Ph: (281) 233-0214; Fax: (281) 233-0487Toll free: (800) 577-5068www.alloyscreenworks.com

185 Well Rehab

• 200 times more effective thanregular chlorine.

• no pre-blending to control pH• competitive price to regular chlorine• NSF approved• free technical service, if 3 failures• Master Distributor map on web site

Iron bacteria!get rid of

One time . . . every time . .

get rid of

Now . . . for De-chlorinating Sterilene

You can

Others may fail - we don’t!

• 200 times more effective thanregular chlorine.

• no pre-blending to control pH• competitive price to regular chlorine• NSF approved• free technical service, if 3 failures• Master Distributor map on web site

get rid of

Now . . . for De-chlorinating Sterilene

get rid ofcoliform!

• NSF 60 Certified• no premixing to control pH• no corrosive fumes• no corrosion, trucks/tanks• no shelf life, lasts forever • reduce your call backs• free tech help if 3 failures• same cost per well

#888-437-6426 www,designwater.com Check our web site for Distributors

Colif

orm

#888-437-6426 www,designwater.com email: [email protected]

long term!

by

Check Out the February Issue of Water Well Journal Soon!Water Well Journal ’s second issue of 2013 will

focus on ground source heat pumps, so it is certainly one you don’t want tomiss. Among the feature articles will be a geothermal roundtable wheregroundwater industry professionals share their insights and opinions on thestate of the geothermal market. Also included will be an interesting projectrecap on a geothermal job.

There will be other feature articles, columns by industry experts, and monthlydepartments in the February WWJ, so look for the issue soon!


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Did you know?Water Well Journal classified advertisements

appear online (at no additional cost)

each month at www.waterwelljournal.com.

Check it out!


Card No./ Page Card No./ Page

INDEX OF ADVERTISERSCard No./ Page Card No./ Page

A.Y. McDonald Mfg. 1 5(800) 292-2737www.aymcdonald.com

AMS/Art’s Mfg. 2 13(800) 635-7330www.ams-samplers.com

Boshart Industries 3 43(800) 561-3164www.boshart.com

Cotey Chemical 4 16(806) 747-2096www.coteychemical.com

Eno Scientific 5 9(910) 778-2660www.enoscientific.com

Franklin Electric 34 53(260) 824-2900www.franklin-electric.com

GEFCO/King Oil Tools 6 41

(800) 759-7441www.gefco.com

GeoPro 7 17(877) 580-9348www.geoproinc.com

Geoprobe® Systems 8 7(800) 436-7762www.geoprobe.com

Grundfos Pumps 9 IFC(913) 227-3400www.us.grundfos.com

Harwil 10 14(805) 988-6800

Heron Instruments 11 8(800) 331-2032www.heroninstruments.com

Hoeptner Perfected Products 12 33

(408) 847-7615www.freezeflow.com

Jet-Lube 13 IBC(800) 538-5823(713) 678-4604 (fax)

Laibe/Versa-Drill 14 25(317) 231-2250www.laibecorp.com

Lorentz Solar Water Pumps 15 OBC

(888) 535-4788(866) 593-0777www.lorentz.de

Marks Products/Allegheny Instruments 16 35

(800) 255-1353www.geovision.org

MARL Technologies 17 8(800) 404-4463www.marltechnologies.com

Mount SoprisInstruments 18 21

(303) 279-3211www.mountsopris.com

NGWA/Bookstore 19 42(800) 551-7379www.ngwa.org

NGWA/Certification 20 12(800) 551-7379www.ngwa.org

NGWA/Fly-in 21 27(800) 551-7379www.ngwa.org

NGWA/Groundwater Awareness Week 22 37

(800) 551-7379www.ngwa.org

NGWA/Membership 23 15(800) 551-7379www.ngwa.orgNGWA/NGWREF 24 55

(800) 551-7379www.ngwa.org/ngwref

NGWA/Water Well Journal 25 40

(800) 551-7379www.waterwelljournal.org

North Houston Machine 26 37

(800) [email protected]

SEMCO 27 18(719) 336-9006www.semcooflamar.com

Sonic Drill 28 35(604) 888-1388www.sonic-drill.com

Southwire 29 2(770) 832-4590www.southwire.com

Star Iron Works 30 11(814) 427-2555www.starironworks.com

Texas Ground Water Association 31 24

(512) 472-7437Tibban Mfg. 32 1

(760) 954-5655www.tibban.com

Wyo-Ben 33 9(800) 548-7055www.wyoben.com

Operated by NGWA, NGWREF is a 501(c)(3) public foundation focused on conducting educational, research, and other charitable activities related to a broader public understanding of groundwater.

Benefactor since 2006 of the NGWREF William A. McEllhiney Distinguished Lecture Series.

Thanks to Franklin Electric’s generous financial support of NGWREF’s William A. McEllhiney Distinguished Lecture Series in Water Well Technology, tens of thousands of water well contractors and pump installers—and their customers—have benefitted from the knowledge shared during these presentations.

And this tradition continues in 2013.

Gain an understanding of how different definitions of “sustainability” apply to managing an aquifer — and how these may impact your

business during the 2013 NGWREF McEllhiney Lecture, “Keeping the Pump Primed: Aquifer Sustainability,” presented by John Jansen, Ph.D., PG.

Visit www.NGWA.org/NGWREF to view this year’s lecture schedule as well as learn more about NGWREF and how you, too, can make a difference.

Thank you, Franklin Electric, for making a difference.

Thanks to Franklin Electric’s generous financial support of NGWREF’s William A. McEllhiney Distinguished Lecture Series in Water Well Technology, tens of thousands of water well contractors and pump installers—and their customers—have benefitted from the knowledge shared during these presentations.

And this tradition continues in 2013.

Gain an understanding of how different definitions of “sustainability” apply to managing an aquifer — and how these may impact your

Welcome New Advertiser!Harwil


“Closing Time” is the page of Water Well Journal that show-cases—you! It will always feature a few pictures of people atwork at job sites around the world. Please send in photos andbrief descriptions and you just may be the subject on the lastpage of an issue of WWJ.

And remember, if your photo is selected as the cover image ofWWJ, you receive $250.

If your photos are selected, you will be asked to fill out aphoto disclaimer form that grants the National Ground WaterAssociation the royalty-free right to display the photos. Pleasesend high-resolution digital photos to [email protected].


The 2012 Groundwater Expo took place December 4-7 in Las Vegas, Nevada, and drew 4357 attendees from all around theworld. The annual keynote address was provided by PGA golferand former groundwater industry employee Tommy Gainey (left).Gainey teamed with Golf Channel analyst Charlie Rymer for a conversational style address that included questions from attendees.

The exhibit hall was packed with 309 exhibiting firms, the sixthmost in Expo history. Of those, 31 were exhibiting at the eventfor the first time. The exhibitors were displaying some of thenewest tools and wares in the industry.

CLOSING TIMEThe NGWA Delegates Meeting featured the exchange of the gavel between 2013 NGWA President Dan Meyer,MGWC, CVCLD (left), and outgoing NGWA PresidentJohn Pitz, CPI. The meeting is also where two industryprofessionals were voted to the NGWA Board of Directors.

The workshop titled “Mud Rotary Drilling” drew a standing-only crowd. There were 65 educational offer-ings on a diverse collection of industry-related subjects.Make sure to check out the February issue of Water WellJournal for complete Expo coverage. Photos provided byDavid Wright.

3:05 PM

Circle card no. 13

*Varies depending on system design. American West Windmill & Solar © 2012. All Rights Reserved. 263SSC060412

Livestock Watering Systems A Winning PartnershipLORENTZ™ designs and manufactures the widest range of solar water pumps in the industry. Our market leading products are available through our value added premier distribution partners in the USA. Together we offer contractors the most knowledgeable customer service and protect healthy margins by only selling to professional contractors and distributors.

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American WestWindmill&SolarPower From Above, Water From Below.

866.593.0777WWW.GENPRO.US

888.535.4788WWW.AWWASC.COM

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Circle card no. 15

January 2013

Documents

Transcript of January 2013