Jameson J _Career Engagement Networking Model
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Transcript of Jameson J _Career Engagement Networking Model
1 Running Head: CAREER ENGAGEMENT NETWORKING MODEL
Career Engagement Networking Model
John Jameson
The Chicago School of Professional Psychology
January 17th, 2015
Introduction
Networking is described as a socially constructed strategic alliance for instituting change
and developing growth (Hite, 2005). It is also a process of sharing expertise, contacts, ideas, and
feedback with those who need it (Lopata, 2011). Table I in the appendix provides additional
definitions of networking. Networking is widely recognized as an effective method to find
employment, grow business, solve problems, and enrich careers.
There are many networking models that describe the networking process. This paper
describes a new networking model called Career Engagement Networking Model (CENM).
CENM steps in a different direction away from conventional networking -- towards an approach
that aims at fulfilling the psychological drives of autonomy, mastery, and purpose. In
conventional networking models, the fulfillment of psychological drives is a benefit of
networking efforts. In the CENM, psychological drive fulfillment is a reason to network. In
brief, through the use of this model, employees can gain autonomy in career decisions, learn
career insights, develop skills, and find purpose in their career by contributing to an objective
larger than themselves. The shift towards psychological drive fulfillment through networking
may be a solution to low employee engagement.
The problem this paper addresses is that employee engagement in the United States is
30% (Gallup, 2015). This statistic suggests that 70% of U.S. employees are not satisfied or
happy at work. The possible shift may benefit employee career engagement and living a happier
life. A study of 3000 workers in seventy-nine countries found that employees who experienced
greater satisfaction from their work were 150% more likely to have a happier life overall (Pryce-
Jones, J. Lyubomirsky, S., Salemi, V., 2010). Therefore, employees who can find career
satisfaction and engagement through networking can live happier lives. Additionally, through
the development of CENM competencies, employees can fulfill extrinsic drives by achieving
higher incomes and promotions. CENM integrates psychological drives that are proven to
increase employee engagement with networking competences to help employees achieve
sustainable career engagement.
This paper has several goals. A first goal of this paper is to describe why a new
approach to career engagement is needed. The second goal is to raise awareness of how
networking can play an important role in career engagement. A third goal is to educate readers
on the competencies needed to effectively network. The final goal is to present potential future
directions to test the validity of the model.
This paper is broken down into five sections. Section one is the introduction. Section
two is the literature review. Section three describes the methodology used to reach the
psychological drives and the competencies included in the model. In the fourth section, the
career engagement networking model is introduced. Section five acknowledges limitations, and
assumptions. Future directions and applications are explored in section six. In the final section, a
conclusion summarizes key findings and concepts.
Literature Review
The development of the Career Engagement Networking Model took place over a two
year period from September 2013 to December 2015. The model began from a belief that
altruistic networking can lead to career satisfaction. Two literature reviews were conducted for
this project. The first literature review explored the relationships between altruism, networking,
social capital, influence, and career engagement. Two months of database research revealed
many peer-reviewed and non-peer-reviewed articles related to altruism and networking. The
review also revealed a gap in literature that sought to identify links between altruism,
networking, and career satisfaction/engagement. Ten peer reviewed articles were selected for
article critiques. Eight of the ten articles critiqued were published in 2010 or more recently. The
article critiques were conducted for several reasons. A first reason was to identify gaps in
literature and the thoroughness of articles. The second reason was to gain further understanding
networking and altruism by identifying emerging trends and key concepts.
Overall, there were several key findings in the first literature review. The first key
finding was that sharing knowledge and information with others enables employees to develop a
network of influence and to gain access to resources. This finding was supported in a study of
networking and personal influence in a college setting. Through survey and structured
interviews, researchers found that establishing a reputation as someone who believes in others
ideas and supports efforts to bring those ideas to reality, enables that individual to develop a
network of influence (Simplicio, 2009). A second key finding was that employees are able to
grow business and accomplish goals through networking and referral relationships. This finding
was supported by the validation of a five step networking model that enabled entrepreneurs to
build business success through networking (Anderson, Dodd and Jack, 2010). This model
emphasized the importance of collaboration in networking. Also, networking during times of
change can lead to innovation and growth. A third finding was relationship strength and
emotional closeness increased the probability an employee would receive help from another
employee or networking contact. In support of this finding are several studies. A study of
altruism in social networks surveyed found emotional closeness is the best predictor of helping
behaviors. The study also concluded emotional closeness declines through networking layers
(Curry, Roberts, and Dunbar, 2013). This finding is further supported by the Broaden and Build
Theory that suggests cultivating positive emotions is means of achieving psychological growth.
The theory further suggests that positive emotions transforms people for the better by setting
them on paths toward flourishing and healthy longevity (Fredrickson, 2004). In all, the first
literature concluded that employees widely utilize networking to accomplish their goals and the
goals of others.
A second literature review was conducted to identify how networking can be a solution to
the problem of low employee engagement. More specifically, the literature review examined
applied networking models, employee and career engagement, career satisfaction, individual
motivation, career theory, and learning theory. Popular networking best practices published in
books and motivation psychology books were also considered in the development of CENM.
This was done to ensure both theoretical and applied content were considered for the model.
Article critiques identified relevant content from peer reviewed journal articles and studies (See
Table III). The literature review identified ninety-one concepts relevant to networking success.
The concepts were sorted by frequency of use, and the context (scientific vs. applied). Microsoft
Excel was used to sort and review all concepts. Like terms were put into the same columns.
Upon careful review, the seven concepts most salient to networking were: Goals, Relationships,
Social Capital and Branding, Trust, Referrals, Reciprocity, and Pay it Forward.
Methodology
Motivation theories and psychological drives were considered for use in the networking
model because research shows they drive employee engagement (Pink, 2009). The
psychological drives of autonomy, mastery, and purpose were chosen in the CENM Model for
several reasons. First, the drives are rooted in theories that have been cited in literature for more
than fifty years. Second, the drives are empirically validated influencers of employee
engagement. Third, the psychological drives autonomy, mastery, and purpose can be fulfilled
through successful networking. The following theories were also considered for the CENM:
David McLelland’s Learned Needs Theory (1961), Abraham Maslow’s Hierarchy of Needs
(1954), and Clayton Alderfer’s E.R.G. Theory (1969). These models can be reviewed in Table
IV in the appendix.
Career Engagement Networking Model
The Career Engagement Networking Model was designed to help employees create
sustainable career and employee engagement through networking. The networking goals
included in CENM are autonomy, mastery and purpose. A description of how employees can
fulfill each psychology drive through networking is explained in the next section. Best practices
revealed from the literature reviews are included to add depth to each networking competency.
The predictors of career engagement in this model include autonomy, mastery, and
purpose. The mediators are the networking competencies. Consider the following model:
In future testing of the model, employees are able to identify and develop the networking
competency that is most associated with the drive that has gone unfulfilled at work. For
example, the model below illustrates three potential paths to achieve career engagement. In the
first two paths, autonomy predicts engagement through networking goals and/or relationships.
At the bottom of the model, a “strong path” illustrates that the purpose motive is a predictor of
career engagement by paying it forward. As a real world example, the feedback from an
employee engagement survey shows that accountants believe their work is not connected to a
larger mission or purpose. This may be the result of redundant responsibilities, not seeing the
fruits of the work, or ineffective managers. As a result, the accountants’ engagement at work is
low. In response, the organization can present employees with networking opportunities
connected to a larger objective or purpose such as volunteering.
Identifying the “strongest path” from predictor to the outcome will improve the
probability that engagement will be achieved, which is the ultimate goal. The future applications
section below includes additional layers of analysis that can be tested.
3a. Networking Competency/Mediator: Goals
The first step to successful networking is to create networking goals (Ferrazzi, 2005;
Misner, 2000; Lopata, 2011; Townsend, 2014). Conventional networking goals are aimed at
fulfilling basic human needs. For example, finding a job and selling products through networking
results leads to an income that can be used to pay bills and buy food (Maslow’s level one
Physiological needs). On the other hand, networking goals aimed at fulfilling psychology drives
are higher level and growth needs focused (need for achievement, affiliation, etc.). Daniel Pink
(2009) presents extensive research of the nonmonetary motivational drivers of employee
behavior in his book Drive. He asserts forty years of research suggests that employees are driven
to fulfill the three psychological drives of autonomy, mastery, and purpose. In CENM, fulfilling
the drives is the primary networking goal. This will be elaborated upon in the next section.
Whether the intent is to find autonomy or find a job, networking goals should be linked with
contacts, events, social media usage, or other resources. For the purposes of this model and
paper, career engagement can be described as a measure of the degree to which somebody is
proactively networking to fulfill higher level psychological drives.
Autonomy through networking (Predictor of career engagement)
Autonomy can be described as the capacity of individuals (and organizations) to exercise
discretion or apply freedom of choice (Bank, M. 2010). Many organizations reward employees
who perform at high levels with increases in compensation and advancement in job titles. This
form of rewards will motivate some employees, but not all employees. This extrinsic approach to
reward employee performance is a contributing factor to low employee engagement (Gostick,
2014). Empowering employees to achieve results by providing them the autonomy to make
decisions is becoming adopted as an employee engagement strategy. Pink argues autonomy at
work can be divided into four categories: Task, Time, Technique, and Team (Table V). Outside
of the traditional workplace, the four categories may also be implemented in the networking
process. Consider the following:
Task: What people do – job responsibilities
In many professions, employees have limited control of their job responsibilities.
Employees are hired into a position with responsibilities and employers expect that the
responsibilities will be completed by the employee. On the other hand, through
networking, employees have more control to decide which networking behaviors they
decide to use for certain goals. Several examples include the decision to pursue learning
opportunities, socializing, and the option to engage in referral networking.
Time: When they do it
Employers are embracing the concept of flexible work arrangements more so now
than in the past. However, most employers have set hours of operations, offering
employees limited flexibility to determine which hours they choose to work. For
example, in professional services and legal industries, employee performance evaluations
are dependent upon the number of hours the employee worked. Through networking,
employees can choose the amount of time they spend networking. For example,
employees can choose when to network: at lunches, events, as well as the amount of time
contributing content on sites such as LinkedIn and Twitter.
Technique: How they do it
Upon joining an organization, new employees frequently participate in new hire
training. The training sessions frequently extend beyond company policy and benefits
enrollment to describe how employees should perform their job responsibilities. Without
this training, employees may not succeed in their jobs. However, upon acclimating into a
new position and fulfilling position expectations, many managers do not grant employees
the freedom to choose how to perform job responsibilities. There are many different
networking activities to partake in, and therefore, employees can exercise decision
making by picking an activity they enjoy.
Team: Whom they do it with
Another benefit of networking is the ability to choose who to network with.
Some professions, including career entrepreneurs, private practice physicians and
attorneys, offer the flexibility to choose who they work with. However, many
professions do not offer this flexibility. Networking offers many ways to connect:
professional networking and referral groups, networking websites, and networking
events. Employees can choose who to connect with through these methods. Similarly,
employees can qualify potential networking contacts by reflecting on past relationships
and the type of people they enjoy spending time with (Hettich, Landrum, Helkowski,
Jameson, & Miller, 2014). For example, if an employee previously worked with a
visionary leader but no longer works with the individual, the employee can develop a
relationship with a new visionary leader to fulfill the void. The proactive networking in
this example helps employees to create sustainable career engagement. Lastly,
employees can gain autonomy by choosing who they help and who to request help from.
Mastery through networking (Predictor of career engagement)
Mastery can be described as a desire to get better at something that matters (Pink, 2011).
Employees can develop job related (and non-job related skills) through networking. This section
describes why employees should take ownership over their skills development and how to do so
through networking.
Despite continued economic growth from 2012 to present, many employers continue to
be financially prudent when it comes to investing company budgets to training. Several reasons
for the financial prudence include: pressure from stakeholders, advances in technology, global
competition, and political influences. In addition to training expenses, employees take time
away from work to participate in sessions. The perspective of a short-sighted manager is that
that the time away from work in training is less work being completed, resulting in lost
productivity. As a result, employees should take responsibility for their career development, and
avoid reliance on companies to present the opportunities.
Conventional training takes place in classrooms, online, seminars, and on-site at
companies. Learning through networking takes place online and in public. Networking offers
many opportunities to learn from others through an exchange of knowledge and experiences
(Table VII).
Knowledge sharing can be described as guiding individuals through their thinking
(Taylor, 2009). Through informal dialogue, attending panels, and conducting Informational
Networking Interviews (INI), employees can take ownership over their skills development and
growth. During an INI, employees seek out information by asking questions about another’s
career path, passions, and expertise. INI can also be utilized to learn about industries, job
functions, and companies. Employees can also ask how networking has impacted career growth
or even how to solve a problem. INI can be viewed positively by an employer (Callahan, 2014)
and it is acceptable to request them from coworkers or employees outside the organization. For
example, a rookie salesperson may experience challenges separating himself/herself from the
competition. Through INI, the rookie salesperson can learn from experienced salespeople how
to differentiate themselves. Conducting an INI can lead to referrals to others who may be in a
position to further support the employee’s growth. Learning through INI embraces a Micro-
learning approach, whereby the information learned is broken down into bite-size chunks.
Micro-Learning content can also be characterized as a learning process that consists of fine-
grained, interconnected learning opportunities (Schmidt, 2007). These interconnected learning
opportunities can may be viewed by employees as short, personalized, learning (or training)
events. To capitalize on INI, employees can set specific objectives which are part of a larger
networking or skill development goal. A key benefit of learning through INI is employees can
get multiple perspectives on a topic. A second benefit is that mentoring relationships may
emerge. On the whole, informational networking interviews can help employees achieve
mastery by spacing bite size chunks of information out over time.
Purpose through networking (Predictor of career engagement)
The psychological drive purpose can be described as being part of an objective larger
than self (Pink, 2009). In this section, the purpose drive in organizations is described and
supported with an example. Later in the section, the fulfillment of the purpose drive through
networking and the larger circulation of goodwill is explored.
Networking is effective because employees help others accomplish their goals. If
employees did not help each other, no one would accomplish networking goals. In an office
setting, employees are able to achieve more when their efforts are in service of an objective
larger than themselves (Pink, 2009). In some organization environments, employees might not
feel connected to a larger objective. As a result, employee engagement may drop. Effective
organization leaders are able to communicate a vision and motivate staff by describing the
importance of their role in bringing the vision to reality. This leader skill is an example of how
leaders make employees feel they are part of an objective larger than themselves at work.
Increased employee engagement is the outcome.
Networking offers a mechanism to sustain engagement and fulfill the purpose motive.
The purpose motive and objective in this case is a broader circulation of goodwill, resources, and
the fulfillment of career goals. Finding purpose by contributing to a larger circulation of
goodwill requires a commitment to paying it forward and developing networking skills. Further,
it can be achieved by setting aside personal interests and taking a genuine interest in others.
Paying it forward as a networking behavior, may be the strongest predictor of engagement for
employees seeking to fill the purpose motive. In sum, networkers can take a first step by asking
themselves, “how can I make this person better as a result of connecting” (Gitomer, 2006).
3b. Networking Competency/Mediator: Relationships
Building and managing relationships is an essential skill if employees hope to experience
the full benefits of networking. There is no shortage of literature that describes how to develop
professional relationships. In this section the Five Level Exedia Relationship Model and it’s
viability as a networking mediator are presented. The Five Level Exedia Relationship Model
allows networkers to categorize the state of a relationship (Townsend, 2014). The five stages are
Identify, Connect, Engage, Collaborate, and Inner-circle. Each relationship category progresses
to a higher degree of trust and deeper knowledge of personal and professional interests. Deeper
knowledge of another’s professional interests may enable employees to identify more
opportunities to fulfill their own psychological drives. For example, two individuals may identify
a shared passion in positive psychology when their relationship is at the “collaborate” level.
First, each individual may learn by hearing about the other person’s knowledge of positive
psychology (mastery drive). Second, they may recommend resources (including introductions)
that support the person’s interest (purpose drive). Third, the individual can decide whether or
not to recommend resources, and to which resources to recommend to the other (autonomy).
The progression of relationships through the Exedia Model illustrate how a deeper
engage of resources position’s relationship’s as a viable networking mediator of career
engagement
3c. Networking Competency: Professional Branding & Social Capital
Building a professional brand and social capital are both essential components of
networking success and viable mediators that assist in reaching career engagement. .
Professional branding can be described as a proactive behavior that influences your ability to be
sought after, mentioned, and valued (Mobray, 2009). Social Capital can be described as
resources accumulated through social and interpersonal ties (Coleman, 1998). Accumulating
social capital is similar to developing a brand because both take time. Adding value and taking
an interest in others are two ways to build a brand and social capital.
The opportunities created through networking and accumulation of social capital may be
in the form of resources that span across societies, industries, levels of work experience, and
demographics (Lin, 2010). Having a brand and accumulated social capital can lead to drive
fulfillment in multiple ways. First, employees who have a professional brand may have more
career opportunities to consider. For example, a forensic psychologist with a strong brand may
be contacted to sit on various panels and speaking engagements because she is known as a “go
to” person. A stronger brand may lead to more career opportunities to consider (autonomy), as a
speaker, or as a participant (mastery). Along the same lines, employees with high social capital
and a brand may be contacted for frequently to help others. For example, a career services
specialist may have the opportunity to help many others in a job search (purpose).
3d. Networking Competency/Mediator: Trust
The importance of trust in developing networking relationships cannot be overstated. The
topic of trust thoroughly covered in networking literature. Trust solidifies relationships
(Ferrazzi, 2007), and is built by displaying behaviors that promote trust. For example,
employees can begin building trust after making a new networking contact by promising to
follow up by email. Following through on that small promise is a first step to building trust. It is
also a behavior that promotes trust.
Trust is also important to employee engagement. Employees may be less engaged at
work if they do not trust their managers, peers, subordinates, or business partners. An example
of diminished trust toward a manager is when promises of salary increases and promotions go
unfulfilled. Networking offers employees the opportunity to surround themselves with contacts
who are trustworthy. Finding a trustworthy mentor may boost career engagement for employees
who have worked for managers that made promises that went unfulfilled. Therefore, trust may
be a strong path mediator towards engagement for employees who are seeking to fulfill the
autonomy drive.
Trust is important to consider when providing referrals or requesting them. In referral
networking, the person providing an introduction must consider the two people he or she is
introducing. If the employee is unprofessional or unreliable, his or her behavior reflects poorly
on the person providing the introduction. Therefore, establishing trust should be a prerequisite to
requesting an introduction, which we will explore in the next section.
3e. Networking Competency/Mediator: Referrals
Referrals or “referring” is a networking skill widely utilized in job search, problem
solving, and business development. Referrals take place in person, by phone, email, or through
LinkedIn. Providing referrals is a process whereby one employee refers another employee to
contact, organization, resources.
As a networking competency, referrals may lead employees to career engagement if
networking activities are correctly aligned with their unfulfilled drive. Exploring the relationship
between referrals and each drive provides an understanding how engagement may be reached.
First, employees have the freedom to choose which contact to refer to another contact. This
“freedom of choice” networking opportunity creates career autonomy similarly created in the
sections above. Employees with larger networks have more opportunities to refer, resulting in
more opportunities to create career autonomy. Second, the process of providing and receiving
referrals requires effort and skill. Therefore, employees may fulfill the mastery drive by learning
how to refer others. The framework offered in a Referral Champion model (Lopata, 2011)
demonstrates that referring requires skill and effort.
Three Criteria needed to become a Referral Champion:
1. Trust: There is a high degree of trust in the relationship and a willingness to provide
the referral.
2. Understanding: An understanding of a referral partner’s business and target referral
3. Proximity: The employee is in a profession that interacts or is able to reach the
referral prospect.
The referral model champion model above exemplifies that referring is a skill to be
learned and requires practice.
Finally, referrals may also lead to engagement for employees aiming to fulfill the purpose
motive. Introducing two people who may benefit by knowing each other has intrinsic value and
is a contribution to the larger circulation of goodwill.
3f. Networking Competency/Mediator: Reciprocity
Reciprocity is belief that employees should mutually assist each other; and that when
helped, one should return the favor (Taylor 2009). Reciprocity is a key skill to networking
success and is has also been well documented. First, Nowak and Roch (2007) suggest that
upstream reciprocity, a process of helping an unrelated third party after being helped (Chang
2007), is an evolutionary process because of its potential to deepen the exchange of resources
within a network. Reinforcing this point, Richard Cialdini suggests people can capitalize on the
norm of reciprocity by giving what they want to receive (Cialdini, 2007). And by the same
token, LinkedIn founder Adam Rifkin is aiming to uproot he tradition norm of reciprocity and
fundamentally change our ideas about how we build networks and who should benefit from
them. Rifkin asserts we should see networks as a way to add value to everyone (Grant, 2009).
Reciprocity is a networking skill linked with both autonomy and purpose psychological drives.
Aligned with the autonomy drive, employees can choose whom they reciprocate favors. Along
the same lines, deepening the exchange of resources within a network contributes to the larger
circulation of goodwill. This contribution is aligned with the purpose motive. In sum,
reciprocity drives the exchange of resources through networking and is directly linked to the
fulfillment of psychological drives.
3g. Networking Competency: Pay it forward
Paying it forward is the act of selflessly helping another without an expectation of
reciprocity. Illustrated above, paying it forward aligns with the purpose motive by contributing
to the larger circulation of goodwill. Extensive research across industries and job functions
reveals people who share their knowledge with colleagues end up earning more raises and
promotions (Grant, 2013). This suggests that pay it forward may fulfill both growth needs and
deficiency needs. Malone and Lepper suggest challenge, curiosity, control, cooperation and
competition, and recognition influence intrinsic motivation. Further, activities are intrinsically
motivating if people engaged for the sake of the activity (Malone, Lepper, 1987). Ferrazzi
explores the value of networking and importance not keeping score, claiming that “generosity is
the currency of real networking” and reinforcing his point further, “real networking is about
finding ways to make others successful” (Ferrazzi, 2005). Finally, when it is time to search for
a job or build business, employees find it easier to ask for help knowing they have sought out
opportunities to help others first.
Limitations and Assumptions
There are several limitations to the Career Engagement Networking Model. A first limitation
of the model is that the model is hypothetical. The model theorizes three psychological drives
proven to drive employee engagement, when fulfilled through networking, will drive career
engagement. Drawing a parallel between career engagement and employee engagement has not
been tested. A second limitation of this model access to networks. Testing the model may not
be feasible for employees in non-professional trades, and employees living in geographic areas
that do not have professional groups or networking events. An existing career engagement
model accounts for this limitation by including networking as one of six proactive career
behaviors (Hirschi, A., Fruend, P. A., Herrman 2014). Another limitation is that networking
competencies are needed to utilize a career engagement networking model. On the whole, the
limitations above can be fixed through further development and testing the model.
Future Applications
A benefit of CENM is that it can be a new area of networking research that opens the
door to many areas of future applications. The model is intended to identify the strongest path to
career engagement through networking mediators. In the text, the purpose drive was the
predictor of engagement, and it was fulfilled through the path of “pay it forward networking”. A
near term opportunity for research is to identify variables within the mediator that impact the
strength of path. In this particular case, personality type or score on an introversion/extroversion
scale may impact viability of pay it forward as a strong path.
Another opportunity stems from the model’s integrative structure. The model extends
beyond career engagement to include employee engagement, because it is rooted in drives that
are proven to impact employee engagement. Therefore CENM can be applied (and tested) on
individual, departmental, or organization levels. Sales departments may be an ideal population
for future research due to the heavy reliance on referrals and networking to generate new
business. The increase in engagement may result in higher employee productivity and revenues
for the organization. The model’s versatility is also appealing for future research because drives
can be selected based on individual need.
Another opportunity for future research is to identify how expert networkers achieved
career engagement through networking. Understanding how top networkers have fulfilled drives
through networking may lead to new directions in research and application.
A final opportunity for future research is generational. Pink asserts that many of the 100
baby boomers who will turn 60 years old every 18 through 2025 are retiring and wondering what
their legacy is. CENM shows promise in equipping the retiring Baby Boomers with framework
to fulfill the purpose motive through networking. Millennials should also be considered for the
fulfillment of the purpose motive through CENM. In sum, because of CENM’s integrated
structure, there are many opportunities for future testing and application.
Conclusion
The goals of this paper were to construct a model for consideration in future research, to
help employees increase career engagement and to bridge the gap between theory and practice
through Engaged Scholarship. Underlying this emerging body of work, research may serve as a
problem solving activity (Deutch, 1997), with 30% employee engagement as the problem, and
career engagement through networking as a solution.
.
Appendix
Image Figure I: Career Engagement Networking Model
Image II:
Table I: Definitions of Networking
Author & Year Definition Key Elements
Rogelberg 2007
The development, maintenance, or use of social or
professional contacts for the purpose of exchanging
information, resources, or services (pg. 3)
Professional contacts,
exchange
Hite, 2005
A socially constructed strategic alliance for instituting
change, developing growth (pg. 113)
Strategic alliance,
change, growth
Forret & Dougherty,
2001
Proactive attempts by individuals to develop and
maintain personal and professional relationships with
others for the purpose of mutual benefit in their work or
career (pg. 420)
Relationships, mutual
benefit, work, career
Wolff and Moser,
2009
Building, maintaining, and using relationships, on
career success (pg. 196)
Relationships, career
success
Rojas-Guyler,
Murnam, Cottrell,
2007
A circuit through which things flow ideas, energy,
dialogue, information, favors, and so on (pg. 229)
Circuit, ideas, energy,
dialogue, information,
favors
Lopata, 2011
Sharing expertise, contacts, ideas, and feedback with
those who need it (pg. 16)
Sharing, expertise,
ideas, feedback,
contacts, needs
Misner 2008
Developing contacts and relationships to increase
business, enhance your knowledge, expand your sphere
of influence, or serve the community (pg. 3)
Relationships,
business, knowledge,
influence, community
Townsend 2014
Building up mutually beneficial relationships for your
career or business (pg. 17)
Relationships, career,
business
D'Souza, 2008
Networking is developing relationships which can
support you, and in which you can provide support to
others, in every area of life (pg. 1)
Relationships,
support, life
Table II: Altruism and Networking Article Critiques
Author & Year Article
Anderson, A.R., Dodd, S.D.
and Jack, S. (2010) Network Practices and Entrepreneurial Growth
Bapna, R., Gupta, A.,
Sundararajan, A. (2011)
Trust, Reciprocity and the Strength of Social Ties: An Online Social
Network based Field Experiment
Chang, Y. P., Lin, Y., Chen, L.
H. (2011) Pay it forward: Gratitude in Social Networks
Curry O., Roberts, S., and
Dunbar, R., (2013) Altruism in Social Networks; Evidence for a ‘kinship premium’
Fredrickson, B. L. (2004) The Broaden and Build Theory of Positive Emotions
Harrison, F., Sciberras, J.,
James, R. (2011)
Strength of Social Tie Predicts Cooperative Investment in a Human
Social Network
Lin. N. (1999) Social Networks and Status Attainment – A Meta-Analysis
Moss. J., Barbuto, J., (2010)
Testing the Relationship between Interpersonal Political Skills,
Altruism, Leadership Success and Effectiveness: A Multi-Modal
Model
Simplicio J. (Date unknown)
The Art of the Favor: The connection Between Networking and
Personal Influence Within a College
Taylor, E.Z., Marthy, U.S.
(2009)
Knowledge Sharing among Accounting Academics in an Electronic
Network of Practice
Table III: Applied and Scientific Networking Article Critiques
Author & Year Article
Applied or
Scientific
Anderson, A.R.,
Dodd, S.D. and Jack,
S. (2010)
Network practices and entrepreneurial
growth. Scientific
Ferrazzi, K. (2005) Never Eat Alone Applied
Gitomer, J. (2006) Little Black Book of Connections Applied
Gostick, A., Elton, C.
(2014)
What Motivates Me. Put your Passions to
Work Applied
Lopata, A. (2011)
Recommended: How to Sell Through
Networking and Referrals. Applied
Misner, I., Donovan,
M.R. (2008)
The 29% Solution; 52 Weekly
networking Success Strategies Applied
Pink, D. (2009)
Drive: The Surprising Truth About What
Motivates Us
Townsend, H. (2014) Business Networking Applied
Table IV: Psychology theories considered in the development of CENM
Author & Year Theory/Model Psychological Drives
Alderfer, C. (1969) E.R.G Theory Existence, Relatedness and Growth
Maslow, A. (1954) Hierarchy of Needs Physiological, Safety, Belonging and
Love, Esteem Needs, and Self-
actualization
McLelland, D.
(1961) Learned Needs Theory Achievement, Affiliation, Autonomy,
and Power
Pink, D. (2009) Drive: Surprising Truth About What
Motivates Us Autonomy, Mastery, and Purpose
Table V. Autonomy in Networking
Variable Work Networking
People Limited Choice Freedom of Choice
Time (and hours) Limited Choice Freedom of Choice
Use of Technology Limited Choice Freedom of Choice
Performance Review Self, Peer, Manager Freedom of Choice
Attire Limited Choice Freedom of Choice
Work
Responsibilities Limited Choice Freedom of Choice
Table VI. Conventional Learning and Mastery through Networking
Conventional Networking
University – College Control
Seminars – Conferences Time
Monetary Investment Monetary Investment
Valid & Recognized People
Practice Versatility
Interpersonal
Intrinsic
Table VII. Networking Construct Groupings
Goals Career Psychology
Job Search Intrinsic Rewards Power
Entrepreneurship Growth Psychic Income Influence
Business Development Career Growth Validation
Business Growth Career Fulfillment Problem Solving
Clear Goals Career Satisfaction McClelland
Problem Solving Self-Actualization Maslow
Diversity of Thought Lifelong Learning Pink
Connecting as Life Philosophy Ego
Mentoring-Coaching-Advising Extrinsic Rewards
Mission Johari Window
Protean Career Perception
Post Corporate Career Perceptual Distortions
Boundary-less Careers Schemas
Career Profiles Classical Conditioning
Hybrid Careers Career Satisfaction
Kaleidoscope Career Model Employee Engagement
Job Crafting Reward Systems
Job Sculpting Organization Citizenship
How to Network Traits Exchange
Trust Active listening Connectors
Following up Gratitude Social Exchange Theory
Network Audit Sincerity Law of Attraction
Events Positive Attitude Broaden and Build Theory
Mass Emails Passion Risk
Social Media Full Potential Anchor Tenants
Branding Trust Worthiness Strategic Alliances
Strength of Tie Time Management Givers/Takers/Matchers
Social Capital Fear of Rejection
24/7 networking Generosity
Credibility Staying in Touch
Marketing Knowledge Capital
Networking Strategy
Impression Management
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