Jagdish Modi, PRINCE2®Contact No: +91-9818500731, E-Mail: jagdish.modi1@yahoo.co.in

Senior level assignments in Project, Program and IT Infrastructure Management with an organization of repute

Profile Snapshot

ÿ Career reflects 10+ years of experience in Project/Program management and IT Infrastructure, Transition & Transformation and Vendor Management.

ÿ PMP trained and Prince2 Certified (June-2015) from AXELOS.ÿ Hands-on expertise in heading overall project activities right from the conceptualization stage to the execution

and close-out.ÿ Proven record of delivering projects within specified cost, time and quality parameters.ÿ Was associated with HCL Belgium NV as Project Manager handing for Data Center Migration and

Transformation projects form Jan 2015 to Jan 2016.ÿ Significant experience working with international customers and virtual teams (including on-site visits) for

executing concurrent multi-technology projects.ÿ A learner, contributor, mentor for project & program management and effective communicator with strong

analytical, problem solving and organizational abilities.

Key Projects Delivered

ÿ Successful transition and cutover of Unix and Linux servers support of Bekaert from HP to HCLÿ Virtualization of old Unix physical servers including H/W purchases.ÿ Physical to Virtual migration of application servers.ÿ Globally Security Servers installations in Data Centers (DC) including H/W purchasesÿ New site/branch offices integration (25) worldwide including new hardware purchase HP servers and Cisco

4500x switches, IT room setup including network (WAN & LAN) connectivity.ÿ Data Center Migration of IT infrastructure (UNIX and Windows environment) of an acquired company by

European customer.ÿ Windows 2003 servers (200) upgrade and decommission the legacy environment.ÿ Citrix XenApp 6.5 new Environment Build (50 VM Servers) at geographically extended Data center (DC).ÿ Citrix User's (2500 users) Migration from old Citrix PS4.5 farm to New XA 6.5 Farm and decommission old

environment.ÿ Build Azure Directory services infra setup with SSO and SSO Infra setup for Success Factors.ÿ New Local Internet Break-out rollout at more than 70 locations globally which includes IP address

identification, Configuration of Firewalls, DNS / DHCP reservations, Auto Proxy files change etc. for each site.ÿ Build VPN Alternative Infrastructure for customer which includes Enabling VPN in NLB mode and configuring

protocol parameters, Routing at Backend, Public DNS A record setup and Certificate building and Certificate enrollment for L2TP and SSTP and IKE v2

Career Progression

.

Xavient Software SolutionsLtd. -­‐ Feb'08 toSep’12[Project:Dish Network, AT&T-DC Operations and Technical Project Management]

HCL TechnologiesLtd. -­‐ Sept'12 to

Present[Project: Bekaert NV, Pirelli –Project /Operations Management

Tata ConsultancyPvt Ltd. -­‐ Dec'05

to Feb'08[Project: Alcoa-DC operations,administration]

Professional Experience

HCL Technologies Ltd Designation: Associate ConsultantRole: Project Manager Sep 2012 to Present

Key Responsibility:ÿ Collaborated with management teams to deliver assigned programs – Developed group and individual

timelines, assessed/identified potential bottlenecks in each project/program process.ÿ Leading the strategic direction of all IT program & Managing Global Project for various IT Infrastructure

domains.ÿ Driving end to end management of projects including detailed planning & defining deliverables with acceptance

criteria, monitoring project execution with control and closing with sign-off & lesson learned.ÿ Defining Risk register and planning mitigation strategy for efficient and periodic risk management.ÿ Monitor and control Project plan for successful completion of every phase of project.ÿ Managing and Tracking project Milestones and Deliverables, Dependencies, Constrains and Budgets.ÿ Managing multiple projects of IT Infrastructure, Data Centers, global branch offices integration,

transformation, merger & demerger.ÿ Successful in-time transition for projects and their successful closures.ÿ Showcasing status & performance reports and Project/Program dashboards to business stakeholders.

Xavient Software Solutions Designation: Infrastructure LeadRole: Technical Project/Operations Manager Feb 2008 – Sep 2012

Key Responsibility:ÿ Managing Global Project for Data Center IT Infrastructure.ÿ Develop and deliver status reports, proposals, requirements documentation, and presentations.ÿ Prepare the periodical reports to share it with Stakeholders & sponsors.ÿ Coordinating with Infrastructure team, EUC Team, Network team, Storage team, DC team, Delivery team,

Account management team, Transition team, Delivery team and Problem and Change management.ÿ Maintain and organize project documentation throughout the Project life-cycle.ÿ Managing multiple projects and reporting status & MS project schedules to senior management during weekly

and monthly business review meetingsÿ Monitoring team performance against threshold and presenting to management.

Tata Consultancy Ltd. Designation: Associate Systems engineerRole: System Administrator Dec 2005 – Feb 2008

Key Responsibility:ÿ Providing support on various UNIX and backup technologies ÿ Daily monitoring and administration of various operating systems flavorsÿ Managing backup reporting for filesystems , RMAN,etc.ÿ Providing Daily status reports to clients for backup SLAs, incident reports ,etc.ÿ Working on issues RCAs to be provided to customer

Domain Expertise

Hardware series

ÿ HP - PA-RISC,Itanium,Superdome,Proliant, Blade ÿ IBM - Power systemsÿ EMC- Clarrion, DMX, VMAX, VNX ÿ Brocade and Cisco san switches

Operating Systems HP-UX 11i , Solaris 9,10, RHEL 5,6

Tools/Applications Remedy, HP Open view, SNOW, VERITAS Cluster manager,HP service center,MS office, Microsoft Azure, MS Project (MPP), MS Visio

Networking Active Directory, DNS, DHCP, WINS, TCP/IP

Database Oracle database 11g

Skill Summary

Project Management

ÿ Ensuring successful delivery of number of Full life cycle projects through PMP processes of Initiation, Planning, Executing, Monitoring & Control and Closure.

ÿ Responsible for projects planning like Estimating, Planning, scoping,costing, Sourcing, Stakeholder Management, Client Management, Vendor Management and Contract management

ÿ Developing project schedules, resource estimation, establishing quality measures and setting up milestones, implementing project within preset budgets and deadlines, ensuring client expectations are met (or exceeded).

ÿ Tracking project progress, developing risk mitigation plan for tackling time/cost overrun

ÿ Project expansion and sourcing - billability increase.ÿ Team building/bonding and monitoring, successive backup

IT Infrastructure Management

ÿ Negotiating SLA’s (Service Level Agreements) with clients/vendors and ensuring its compliance with regard to project progress and completion within specified parameters and delivery within schedule

ÿ Heading IT Operations / Infrastructure comprising of globally spread locations; monitoring, analyzing, tuning, and implementing necessary changes in resource utilization as per business priorities.

ÿ Establishing relationship with various internal / external stakeholders to garner support required for the projects; keeping a close track of the developments in the field of IT infrastructure and updating the top management about the developments and other changes in the industry.

ÿ Formulating strategic plans for Information Systems & Technology Solutions for products; extending ITIL Service Support in Incident, Problem, Change, Release and Configuration Management

Customer Engagement & BusinessAnalysis

ÿ Business and solution management / consulting.ÿ Identify opportunities for cross sell and up sell with existing/new clients ÿ Interfacing with client for requirement gathering, system study and

analysis.ÿ Preparing proposals and SOW.ÿ Conducting presentations / demonstrations to the client.ÿ Identify risks & bottlenecks and take corrective actions to mitigate any

risks.

DC Infra operations Administration

ÿ Rich experience in managing different DC Infra domains e.g. Unix, Linux, Storage, Backup, VMWare.

ÿ Managing hardware and software operations for different vendors e.g. HP-UX, Red hat Linux, Oracle Solaris/Linux, as EMC, Netapp, Brocade and Cisco, VMWare ,and Symantec.

ÿ Handling daily administration of various operating systems including OS, cluster, disk, disaster recovery management

ÿ Handling provisioning and management of SAN devices including data distribution, replication,etc.

ÿ Administering virtual infrastructure using VMWare technologies

Education

ÿ B.E. (Electronics & Communication) from RGPV University ,Bhopal in 2001-05 scoring 69.2% ÿ 10+2 from M.P. Board in 2000 scoring 78.5% ÿ Matriculation from M.P. Board in 1998 scoring 69.2%

Certifications and Trainings

ÿ Certified as Prince2® Foundation from AXELOS ÿ PMP trainingÿ ITIL Foundation v3 Training ÿ Certified as HP system administratorÿ HP Enclosure c7000 hardware trainingÿ Microsoft Azure , ISM V3 training ÿ VMWare Virtualization design with vSphere 5ÿ Symmetrix Business continuity management training for VMAX ÿ EMC Symmetrix VNX Administration and Management VILT Training

Personal Attributes

ÿ Date of Birth : 14/01/1982ÿ Marital Status : Married ÿ Passport No : M7943859, valid till Apr 2025ÿ Address : D2-903, Summer Palms, sector 86, Faridabad-121002