1. Enabling customer self-service and channel shift through top class citizen communications

2. CMS - easy to use content management XFP - Frontline service delivery Rupa - Enterprise search Mobile - Task-based mobile websites 3. 4. 5. 6. 7. 8. 9. 10. Powered by Jadu 11. 12. page views 49,822,431 13. form submissions 122,713 14. form submissions since golive 15. ePayments through ePay 10,870,392 16. Accelerate channel shift through a cost-effective communications platform 17.

Get messages out faster

React to emergencies and local issues

Cut advertising costs

Reduce cost of communications

Viral nature

18. Market Place 19. Enabling customer self-service and channel shift through top class citizen communications