Jacek Murawski Director, Public Sector Cisco Systems - Itapa · 2015. 9. 8. · 4 3 2 1 Source: The...
Transcript of Jacek Murawski Director, Public Sector Cisco Systems - Itapa · 2015. 9. 8. · 4 3 2 1 Source: The...
-
1© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Jacek Murawski
Director, Public SectorCisco Systems
Bratislava21 November 2005
: Emma Bluck
-
2© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
$80
$90
$100
$110
$120
$130
$140
GDP, Productivity, and IT Investment… 1990–2004
Productivity
IT/IP Investment
GDP
’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04
-
3© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
-3 -2 -1 0 1 2 3
ICT Usage and Global Competitiveness89% Correlation
Global Competitiveness Index
ICT Usage Index
7
6
5
4
3
2
1
Source: The Global Information Technology Report 2003-2004, World Economic Forum
UsageReadiness
Environment
100+ Countries U.S.
ChinaFrance
JapanCanada
Italy
U.K.
Germany
Russia
Austria.
-
4© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Three Key Enablers of Change
Process Transformation
Broadband
Skills
-
5© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Three Key Enablers of Change
Process Transformation
-
6© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
1999
2004
Macroeconomic Impact
Industry Impact
Public SectorImpact
Net Impact 2004: Six Years of Research
Net Impact 2004:European Public Sector
Net Impact 2003:Sales & Customer Service
Net Impact 2002:France, Germany, Italy, US, UK
The Internet Economy Indicators 1999
Productivity Impact of the
Internet
www.netimpactstudy.com
The Internet EconomyIndicators 2001
The Internet Economy Indicators 2000
Net Impact 2005 In ProgressMiddle East and Eastern Europe Public Sector
• 1400+ European Public Sector Participants
• 57% Government, 43% Healthcare
• 8 Countries: France, Germany, Netherlands,
Italy, Poland, Spain, Sweden, UK
• Local, Regional and National Government Offices
-
7© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Internet Expert… Internet CompanyNet Impact Study: Key Findings
3–7xOver Peers Using Just Applications
MEASUREMENT AND METRICS
COORDINATE INVESTMENTS
INTELLIGENT NETWORK INFRASTRUCTURE
BUSINESS PROCESSES
INTERNET BUSINESS APPLICATIONS
Source: Momentum Research Group—Net Impact 2003 and Net Impact 2004
U.S.
Net Impact
ORGANIZATIONAL CULTURE
Europe
-
8© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
City of Westminster… WLAN in the Streets
The ProjectCCTV + 802.11b/g for crime control and dynamic resource allocationNoise monitoringWireless access for PDAs and laptops… street worker web access 3200 Mobile Access Router
The PartnersCisco Systems, Cap Gemini, Telindus, Intel, Vertex, SkyNet
The BenefitsImproved control; crime, traffic, parking + cleaner streetsReduced Infrastucture and OPEX costsIncreased employee productivity
The Future"Project will pay for itself in 2-3 years"Application expansion; policing, schools & residencesPublic WiFi through partnership with a TelcoExpansion across all City of Westminster
-
9© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Medical Grade Networkat St. Olavs Hospital, Norway
Healthcare• Need for interconnecting medical devices … not
just PC’s• Everything is converging on IP• Medical Grade NetworksSt. Olavs Opportunity• Better quality of care, new treatment methods and
reduced cost• Integrate University employees into the network• Re-build hospital due to rising cost and inefficient
operationsThe Facts• IPC foundation for all comm’s within hospital• MPLS/VPN network with 99.999% uptime• Wireless coverage inside and outside 11 centres
-
10© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Net Impact: Best Practices
• Invest in network sophistication
• Re-engineer business processes prior to application deployment
• Automate and integrate business processes
• Re-orient the organisational culture
• Deploy formal measurement systems
Public Sector must provide leadership
www.netimpactstudy.comwww.netimpactstudy.com
-
11© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Three Key Enablers of Change
Broadband
-
12© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Broadband Penetration Rates in EU25
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
NL DK BE FI
SE FR UK EE AT MTEU
25 ES PT DE LU IT SI LT HU IE LV CZ SK CY EL PL
Broadband lines per 100 population
DSL Other technologies
-
13© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Belgi
um
Denm
ark
Luxe
mbou
rg
Nethe
rland
s
Swed
en UK
Finlan
d
Icelan
d
Portu
gal
Fran
ce
Germ
any
Avera
geSp
ain
Austr
ia Italy
Norw
ay
Irelan
d
Gree
ce
Perc
enta
ge o
f pop
ulat
ion
National Rural
The Digital Divide in 15 Member States
-
14© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Re-Focus On Broadband … Accelerate Adoption
Citizen• Needs are changing from basic connectivity
to value-added services• Seeking enhanced user experience and on-
demand services
Government• Re-focus on broadband… i2010 (metrics)• Create the right regulatory environment • Policies to encourage network deployment
and service adoption• Invest Public Funds where the market does
not provide right level of coverage
-
15© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
City of Milano/Italy – FASTWEB
City of Almere/Netherlands – ETTX
City of Wroclaw/Poland – e-WRO
…
Cisco assists in Government Broadband Investment
-
16© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Three Key Enablers of Change
Skills
-
17© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Future Depends on The Skills of Our People
“The challenge is how to empower everyone to travel the global information highway – through access, tools, and knowledge.”
Mohamed Muhsin, March 16, 2005 Vice President & Chief Information Officer World Bank
“The future of Europe depends on the quality of its human resources. Nowadays, this means a population that is well educated and highly skilled, capable of leading the change of the knowledge economy and society.”
Ján Figel, July 5, 2005 European Commissioner for Education, Training,
Culture and Multilingualism
-
18© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Technology Skills Gap Hampers Service Delivery and Productivity
IDC Survey on Networking Skills
+900 Interviews
Business and government CIOs
31 countries in Western and Eastern Europe
Recruitment needs Vs the market supply of skills
Gaps - advanced tech., business skills, multi-skills all tech. in emerging markets
• Innovation and creativity need good people
• Skills are the bedrock of any eStrategy
• People need to understand technology to deploy and use it
-
19© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
The Advanced Technology Skills GapGeographic Picture in 2005
Less than 8.1% Gap8.1%-14% Gap14%+ Gap
Source: IDC; Networking Skills in Europe, September 2005
-
20© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
The Advanced Technology Skills GapGeographic Picture in 2008
Less than 8.1% Gap8.1%-14% Gap14%+ Gap
Source: IDC; Networking Skills in Europe, September 2005
-
21© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
• Advanced networking skills* gap rises from 14% in 2005 to 18% in 2008
• Gap for security skills is 20% in 2008
• ~5000 skilled people required by 2008 to fill total skills gap
• In 2005 Slovakia ranks number 23 out of all 31 countries covered by the study.
*Note for the purpose of this study advanced technology networking skills are those relating to wireless, security and IP telephony
Top Line Results for Slovakia
-
22© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Importance of Certification – All Regions
72%72%
18%18%
10%10%
Similar Findings by Vertical and Company SizeSource: IDC; Networking Skills in Europe, September 2005
Not ImportantNeither NorImportant
-
23© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
• Encourage Public Private Partnerships
• Recognize and integrate industry curricula and certifications
• Provide Public Funding for life long learning
• Leverage Internet technologies
Industry and Public Sector have to work together
-
24© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Partnership between Cisco and educational institutions
Cisco providesCurriculum
Training
Equipment
Virtual Community
Schools ProvideSpace
Teachers
Students
Curriculum Integration
-
25© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
1220 hours of teaching and laboratory exercises
High School
Career
CareerUniversity
College
Fundamentals Courses
IT2
HP
VDC
Panduit
IT1
HP
3 Switching
1 Basics
4 WAN
2 Routing
CCNA
CCNP
3 Multilayer Switching
2 Remote Access
4 Trouble
Shooting
1 Advanced Routing
Wireless
Security
Career
Network Installer
Basic IT Support
System Admin
SMB Networking
Enterprise Networking
-
26© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Cisco Networking Academy Program: Global - Impact Since 1997
INSTRUCTORS WORLDWIDE
32,000 +
LANGUAGES
9
As of November 2005
STUDENTS WORLDWIDE
1.8 Million +
COUNTRIES WORLDWIDE
155 +
ACADEMIES WORLDWIDE
11,000 +
TOTAL EXAMS TAKEN
46 Million +
-
27© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Networking Academy Program in Slovakia
50 Academies
2840 Students Today
158 Instructors
-
28© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Partnerships Worldwide
MoU with Government of Slovakia since 2001
Implementation of the Program in Slovak Republic National Education System
Partnership with Slovak Savings Bank … Sponsored purchase of 16 computer labs in 2002
-
29© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
• ICT Skills… bedrock for productivity and competitiveness
• Skills gaps persits
• Advanced networking skills … more courses, more students
• Market positive about vendor certification
• 18% demand and supply gap in 2008 for skills in wireless, security and IPT in Slovakia
• Training in networking is about careers, job creation, providing a base for productivity improvement
Skills equal productivity
-
30© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
One of the Most Powerful e-Learning Platforms in the World
Networking AcademyNetworking AcademyData CenterData Center
CNAMS
ContentDistributionManager
VirtuosoDelivery System
Internet
Firewall Firewall
ContentEngine
Web ServerNetworkingAcademy
Curriculum
EducationalEducational InstitutionInstitution
Desktop PCs
Academies Worldwide: 10,000+
Total Successful Course Completion: 2.5M+
Countries Worldwide: 150+
-
31© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
SpainE-Learning for 3,500 schools in Catalunya to improve teaching + use of video
ScotlandEvery pre-school, primary and secondary school in Scotland connected (+ 3000 schools).
JordanBlended learning for primary teachers and students in Arabic and English. 100 schools piloting the initiative
Hungary5,400 Schools Networked + 1,900 Local Government Sites Connected
A Global Model for Educational Content Delivery
-
32© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential
Enabling TransformationIncreasing Citizen Satisfaction
European Governments understand impact of ICT … Lisbon, i2010
Net Impact: Process change and technology implementation together
Access to all … world-class broadband infrastructure should be a corner stone of our ICT policies
Skills are the bedrock of any eStrategy
Sharing best practice… we have much to teach each other
Cisco Systems aspires to be your partner and advisor
-
33© 2005 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID Cisco Confidential 333333© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID