Ixda bloomington feb 23 2015
Transcript of Ixda bloomington feb 23 2015
Studio DPopup Studio: Lhasa, Tibet
Erez Kikin Gil | Senior Design Manager, Microsoft
In the last *ifteen years, the context we have been
designing productivity experiences for, has changed
dramatically.
!
New generation of users, the Digital Natives, are
becoming a dominant force in the work place. These
changes present a cultural shift. A shift that should evolve
the nature of productivity experiences, so they could *it
the new user needs, take advantage of the new context,
technical affordances, and productivity opportunities.
Erez Kikin Gil | Senior Design Manager, Microsoft
Erez Kikin Gil | Senior Design Manager, Microsoft
Erez Kikin Gil | Senior Design Manager, Microsoft
“What you see is what you mean.”
“Starting with an apology.”
“Not setting the stage properly.”
“Giving the real estate tour.”
“Taking note.”
“Talking about how hard your worked.”
Asking “Do you like it”?
http://interaction15.ixda.org/
Discover, Try and Buy
- Meet users where they are. - Show, don’t tell. - Create a seamless transition from “try” to “buy.”
Get Started
Invite users in and show them what they can do.
Everyday Use
Users should get personal value every time they interact with your product.
Manage & Upgrade
Upkeep and receiving the newest improvements should be as elegant and predictable as using the product every day.
Leverage & Extend
Everything wants to be mashed up. Each part of your offering should be available as an API.
Get Support
Support users in the ways they want to get help. Expand their knowledge and encourage them to share it.