IWMW 2003: Content Management - Buy or Build?

IWMW June 2003Canterbury

Ricky Rankin Queen’s University

Gareth McAleese University of Ulster

Content Management Systems Buy or Build


Content Management System - Buy

• The Queen’s Environment• Problem to be Solved• CMS Expectations• The Implementation Path• Where are we• Next Steps


The Queen’s Environment

• Web Site• Combination of Intranet & Internet• Some information sourced from corporate

databases• VLE/MLE/Portal

• Developed in house• Database driven• Live links to corporate database systems


WWW site - Enthusiast Pages


Code it yourself

<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=windows-1252"><META NAME="Generator" CONTENT="Microsoft Word 97"><TITLE>QUB Equal Opportunities Unit - eou</TITLE><META NAME="Template" CONTENT="C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\

html.dot"></HEAD><BODY LINK="#0000ff" VLINK="#800080"><TABLE CELLSPACING=0 BORDER=0 CELLPADDING=0 WIDTH=100% height="431"> <TR> <TD colspan="5" VALIGN="MIDDLE" height="35" ><a href="http://www.qub.ac.uk/">QUB Home </a> </TD> </TR> <TR> <TD VALIGN="MIDDLE" height="35" colspan="2" > <div align="left"><img src="images/EOUhead.gif" align="left" ></div> </TD> <TD VALIGN="MIDDLE" height="35" colspan="3" width="585" > <div align="right"><img src="images/EOUhomepage.gif" width="110" height="29" > </div> </TD>


So what’s wrong with this

• Information owner does not update page• The site’s a mess!• Our site is a laughing stock• Doesn’t look corporate or consistent• Can’t be good for business• Can’t find information• Patchwork of sites, inconsistent in

presentation and navigation• Non compliance: usability; accessibility• The bloke who did it has left


The fix

• outsource


Multiple Developers


Dreamweaver Pages


Create Using Dreamweaver

Dreamweaver Code

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html LANG="EN-US"><head> <title>The Queen's Visitors' Centre - Welcome</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-

1"><STYLE TYPE="text/css"></STYLE><link rel="stylesheet" href="menu_items/qub3.css"><SCRIPT LANGUAGE="JavaScript" TYPE="text/javascript">


The Path to CMS

EnthuasistsTechie/’Nurd’

Raw html

Unstructured

Webmaster

DreamweaverStructure/Templates

Business case

Information owners

html – if you want

Templates

Office skills

Information owners

Content Management


CMS Pages


CMS - Navigation


CMS Page


Page Template


CMS Expectations

• Internet Pages Initially• 100K pages reduced to < 300

• Control in Hands of Information Owners• WWW based

• Office skills minimum requirement

• Controlled Publishing Process• Define authors/contributor; moderator; administrators

• Documents can be prepared prior to publication date with publication/remove/review/archive dates defined

• Workflow

• Navigation generated by System


CMS Expectations - continued

• Corporate Style & Compliance with Legalisation• Define templates with protected areas

• Enforce alt tags/metadata where appropriate

• Resuse Content


CMS Expectations Tomorrow

• Improve Publishing Process• Collection of information for Prospectus

• Increase use eForms

• Build Central Resources• Media libraries

• Bio files

• Doc library

• Tackle the Intranet• Generic templates for units

• Built in links to corporate systems to produce staff lists, course lists ….


The Process

• Senior Management• It’s their WWW & message

• Focus on Intrenet

• Define functionality required• Linkage with legacy systems

• Metadata

• Accessibility

• Research the market• 100+ alleged products

• JISC documents

• CMS mail lists

• Vendor white papers


What’s out There - Costs

• Open Source• Free• Needs configuration and building

• Bargain Basement• <£5K• Limited functionality

• Low End• <£30K

• Mid Range• £30K - £100K

• Top of Range• How much have you got


What’s out There – Alleged Vendors

Allaire Spectra Ektron - eMPower3.0 Microsoft Content Management Server Revize

AOLServer; ( 1) eMPower MidGard Roosh Newspublisher

Appalachian State University Enhydra MKDoc Roxen

ArsDigita now Enigma - Insight Moveable Type SIM

Atomz Publish Estrada Onstage Mysource SIM (Structured Information Manager)

Blosxom eZ publish NCompass Resolution SIMPL

Broadvision ezContents Net-It Central SiteEditor

Callisto CMS Fatwire NewsPro slashdot.pl

Capstone Content Management System FileMaker Pro NQL SOHOnet Runtime Site Builder

Cascade FileNET Obtree - C3 SquishDot

CMS FireSite OmegaCMS Starbase - eXpressroom

CMS200 Freestyler Open Content Stellent

Cofax Frontier OpenCms Tridion - DialogServer

content object factory FutureTense opensource.go.com Trillium

Crownpeak Technologies Gauss - Interprise VIP Enterprise Content Management Platform

PaperThin - CommonSpot Content Server Typo3

Cytura Infosquare - openshare Percussion - Rhythmyx 4.0 Userland:

Day - Communiqué Ingeniux XPower phpCMS Vignette

Divine | Eprise Intervoven phpMyAdmin (MySQL admin) Webgenerator

Divine | Openmarket Krysalis PHPWebsite WebObjects

Documentum lclark.edu PostNuke WebSite Director

Drupal Manila Provue SiteWarrior Xopus

EBT - enterprise-wide content management MasonHQ Red Dot Zope

EditTag Mediasurface Red Hat


Sources of Information

• Vendor WWW Siteswhite papers

• JISC Paperhttp://www.jisc.ac.uk/uploaded_documents/tsw_01-02.pdf

• CMS Listhttp://www.cms-list.org/

• Useful Linkshttp://www.steptwo.com.au/cm/vendors/list/index.html

http://www.hartman-communicatie.nl/content/tools.htm

http://www.cms-list.org/

http://www.steptwo.com.au/cm/vendors/list/index.html


Items to Include in OR

• web technologies• editing• site mgt.• workflow mgt.• database connectivity• localisation Mgt• personalisation• multi-channel publishing• global brand mgt.• application Development• XML support• licensing• Cost• eforms


Evaluation & Selection

category weightease of use 3administration 1static pages 1legacy 2authentication 1functionality 2licencing 2company 1


Current Position

• System Selected• Templates being developed• Internet Site Converted to use CMS and

Live end June


Next Steps

• Develop Training• Expand Range of Templates Available• Develop Corporate Assets• Develop Intranet site based on CMS• Develop Generic School/Unit Sites


Things We Missed on the Way Through

• Tracking• Spell Checking• Edit in situ


Tracking


Edit in Situ


Questions

IWMW 2003: Content Management - Buy or Build?

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