IV Sem MTA HK Unit 2

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MTA IV Semester Housekeeping Notes Unit 2 Housekeeping Control Desk

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Transcript of IV Sem MTA HK Unit 2

Page 1: IV Sem MTA HK Unit 2

MTA IV Semester

Housekeeping Notes

Unit 2

Housekeeping Control Desk

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Handling Telephone Calls

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Paging Systems

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Handling Difficult Situations

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Forms, Formats and Registers

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Duty Allotment and Duty Chart

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Leave Application Procedure

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Briefing and Debriefing

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Gate Pass Procedure

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Housekeeping Purchases and Indents

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Security Systems and Protecting Guest

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Emergency Procedures

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Master Keys

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Unique Cards


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