Vivek Ogra, Director – Technology & Innovation

VBSOFT India Limited

TALKING TRANSIT07.04.2016 , NEW DELHI, INDIA

ITS Implementation in STUs for Improving Efficiency

Challenges in Implementation & Contract Management

TRANSIT ITS IS WELL DEVELOPED & OFFERS MANY BENEFITS

Crucial Role Played by Transit ITS

ITS

Reliability

Security & Safety

Commuter Relations

Enhanced Transit

Information

Automated Fare

Services

Integrated Planning

and Scheduling

• Mobility on Demand,• Connected Vehicles, and

• Automated and Autonomous Vehicles.

FUTURE

Enhancement in Service Quality and Reliability

through the use of ITS data for

Planning, Management and Big Data

leading to

ORGANIZATIONAL AND TECHNICAL CHALLENGES

ITS Planning

and Procureme

nt

Deployment

Complexity

Achieving Full

System Potential

ITS Understanding by Policy Boards and

Senior Management

Overcoming

Operations and

Maintenance

Challenges

Widespread perception among transit agencies regarding challenges

UNDERSTANDING ITS – A CHALLENGE

Transit ITS suffers from a

semantics challenge

Computer – Assisted Dispatch / Automatic Vehicle Location (CAD / AVL), Advanced Public Transportation System (APTS), ITS, etc.

All This > Creates Confusion

• General lack of Standardization of Technology and Use in Indian Context

• Lack of Functional Clarity• Benefits of ITS are not defined

properly.• Costs v/s benefits hard to define in

absence of standards driven environment

REAS

ON

S

Lack of clarity on funding for management

and maintenance

Could Lead to Failure

Lack of leadership in planning and deploying ITS

projects

Leads to Deficit in Realizing

Benefits

Lack of Resources needs for technical

needs assessment for systems engineering

Lack of Differentiation

between IT v/s ITS

Lack of investment in internal ITS expertise

within transit agencies

RESULTS INTO

MANAGING COMPLEXITY IN PLANNING AND PROCUREMENT

TECHNOLOGY

COMMERCIAL

SKILLS

Off-the Self v/s Proprietary SoftwareHardware & Network SpecificationsIntegrated v/s Integration CapabilityBackward / Forward Integration Technology Change Management

QCBS v/s Cost BasedExhaustion of Tendered QuantityChange Management (Technology & Price)Payment StructureService Continuity

System Engineering Capability In-houseFunctional Skills In-houseDocumentation RequirementsIT v/s ITS DifferentiationLong-term Skill Harvesting

MANAGING SYSTEM DEPLOYMENT COMPLEXITY

ITS PROJECTS ARE GENERALLY COMPLEX TO DEPLOY

SYSTEM ENGINEERING

PROCESS

INTERNAL TECHNICAL PROCESSES

UNFORESEEN TECHNICAL

CHALLENGES

HUMAN AND ORGANIZATIONAL

ISSUES

•Action item list•System Implementation plan

•Communication Plan

•Change Management Plan

•Risk Management Plan

•Quality Assurance Plan

•Milestone Approval

•Installation Issues•Data Preparation and Integrity

•Involvement of Maintenance Department

•Due diligence at design stage

•Underdeveloped product by suppliers

•Need for interface and integration with third party system causes challenges and latent costs –Interface Standards

•Inter-departmental ownership or infrastructure support

•Mid-stream staffing changes at agency or at suppliers end

MANAGING OPERATIONS & MAINTENANCE CHALLENGES

TECHNICAL CHALLENGES

ORGANIZATIONAL CHALLENGES

OPERATIONAL CHALLENGES

ONGOING RELATIONS AND

SUPPLIERS

• Integration Of various systems

• Integration of components and systems origination from different suppliers

•Proprietary technology

•Maintenance of large volume of data

•Computing and communications efficacy

•Organizational Lead for ITS operations

•Organizational planning and negotiation to ensure ongoing effective operations and maintenance

•Organizational Resistance

•Create basic staff comprehension of new technologies

•Unlearn, relearn process

•Documenting operating problems

•Operator compliance

•Need and process balance

Warranty ManagementSupport & TrainingDiscovery of needs after the deployment – SE Process

MANAGING DELIVERY OF FULL SYSTEM POTENTIAL

TRANSIT ITS DATA IS A VALUABLE

RESOURCE

ORGANIZATIONAL READYNESS TO BUILD ON ITS TO

REVISE BUSINESS PRACTICES

INDUSTRY STANDARDIZED

METHODOLOGIES

UNFULFILLED OR UNDER-EXPLORED

BENEFITS

Data ownership with agency to ensure rightful custody and reuse

Data Quality Management

Expertise to match, clean and maintain data

Create expertise of analytics

Data Interop

Under utilized capabilities of ITS by control Staff

lack of decision support system use

Lack of use of ITS for standardized service restoration

New opportunities analysis deficit

Measuring the accuracy of real-time passenger info

Measurement accuracy of commuter counts

Measuring performance of the system as a whole

Connection Protection

Yard Management

Vehicle Health Monitoring

Real-time proactive control

Integration of fixed route transit with flexible and demand responsive transit

ITS AS GATEWAY TO THE FUTURE

The future will see a growing trend towards interfaces, coordination and integration of ITS technologies between different agencies:• Regional Real-time Passenger Information Portals and Displays• Multi-Agency Connection Protection• Multi-Agency Advanced Fare Collection• Transit Signal Priority• Integrated Transit and Traffic Control Centres• Integrated Corridor Management

• Lack of use of Standards• Lack of scalability of legacy

systems• Lack of ITS Strategic Plans• Lack of participation in

Regional ITS Architecture Process etc.

• Transit Big Data• Mobility on Demand• Connected Vehicles• Autonomous and

Automated Vehicles

• Interest in ITS• Technology Vision• Knowledge• Internal Expertise• Interaction /

coordination within organizations

ISSUES OPPORTUNITIES REQUIREMENT

RECOMMENDATION FOR FUTURE

Expand Dissemination of Transit ITS Best Practices

Documentation and Dissemination of Transit ITS Benefits and Business Case

Standardized Methodologies and Tools

Research and Demonstration Related to Unfulfilled Benefits of ITS