It’s all systems go for e-tolling is all systems go for etolling.pdf · Call Centre 0800 SANRAL...

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Gauteng e-road users can become e-toll ready by: 1) Getting an e-tag to access the available discounts An e-tag is a small electronic device that can be fitted to the inside of a vehicle’s windscreen. It is linked to a Vehicle’s Licence Plate Number, vehicle type and e-toll Account. One of the advantages of an e-tag is the automatic 48% discount on toll tariffs that’s only available to e-tag users. The e-tag is available from participating Checkers, Pick n Pay and Shoprite stores in Gauteng, at e-toll Customer Service Outlets located at shopping malls in Gauteng, e-toll Customer Centres along the Gauteng e-road, online at www.sanral.co.za or through the e-toll Call Centre at 0800 SANRAL (726 725). Or With a Vehicle Licence Plate Number (VLN) Road users preferring to have their vehicles recognised only by their number plate may do so however they will be ineligible to discounts available to e-tag users. Road users interested in this option will still need to register for an e-toll account. 2) Registering for an e-toll account Registration for e-toll can be done online at www.sanral.co.za or at Customer Service Outlets and Centres. Alternatively users can simply contact the Call Centre or fax a registration form obtainable from the e-toll website to 0800 SANRAL (726 725) or e-mailing it to [email protected]. There are various registration and payment options available to e-road users: As announced by the Minister of Finance Pravin Gordhan in his budget speech in February, e-tolling will commence on Phase 1 of the Gauteng Freeway Improvement Project (GFIP) on Monday, 30 April 2012. The South African National Roads Agency SOC Limited (SANRAL) encourages road users to become e-toll ready by registering for an e-toll account and getting an e-tag to access the available discounts. It’s all systems go for e-tolling How to get e-toll ready No banking details required on pre- paid e-toll Account option Regular registered e-tag users will pay about R245 a month for daily return trips between Joburg Central and Pretoria Central A monthly cap of R550 will apply to light motor vehicles that are registered with an e-tag account E-tolling commences on 30 April All Gauteng e-road users (SA and Non SA) will be required to pay toll fees Bakwena e-tag holders can use their current tags when registering for e-toll Visitors from outside Gauteng can set-up an e-Toll Account or purchase a Day Pass for R50 Visit the e-Toll Calculator at www.sanral.co.za and work out what you will pay Users can register a prepaid e-toll Account (similar to a prepaid cell phone account). With this option, road users can top up their e-toll account at an e-toll customer service outlet using cash or card payment, or via electronic funds transfer (EFT). In both cases road users are not required to provide their banking details at all. In future, users will also be able to top up their accounts at selected retailers. Users may also choose to have an automated top-up of their account. In this case users can link their bank account to their e-toll account by setting up a debit order. The account holder regulates the account by setting pre- determined top-up threshold levels. A further option available to users is to link their e-toll account to their credit card. Bakwena e-tag holders do not need to get a new e-tag. They can only register their e-toll Account online at www.sanral.co.za. Self help terminals are available at selected e-toll Customer Service Outlets. Multiple vehicles can be linked to one e-toll Account. The same registration channels can be used to register any number of vehicles. For large organisations and independent groups of 50 and more, a bulk e-toll Account registration and e-tag delivery option is available. Simply phone the e-toll Call Centre 0800 SANRAL (726 725), select a venue of your choice and we will initiate e-toll Account registration and e-tag delivery. Did you know? After toll commencement on the Gauteng e-road, registered e-toll Account holders with an e-tag can make use of the e-tag lanes at Bakwena Toll Plazas Toll fees are only applicable when a vehicle passes underneath a toll gantry

Transcript of It’s all systems go for e-tolling is all systems go for etolling.pdf · Call Centre 0800 SANRAL...

Gauteng e-road users can become e-toll ready by:

1) Gettingane-tagtoaccesstheavailablediscounts An e-tag is a small electronic device that can be fitted to the

inside of a vehicle’s windscreen. It is linked to a Vehicle’s Licence Plate Number, vehicle type and e-toll Account. One of the advantages of an e-tag is the automatic 48% discount on toll tariffs that’s only available to e-tag users.

The e-tag is available from participating Checkers, Pick n Pay and Shoprite stores in Gauteng, at e-toll Customer Service Outlets located at shopping malls in Gauteng, e-toll Customer Centres along the Gauteng e-road, online at www.sanral.co.za or through the e-toll Call Centre at 0800 SANRAL (726 725).

Or

WithaVehicleLicencePlateNumber(VLN) Road users preferring to have their vehicles recognised

only by their number plate may do so however they will be ineligible to discounts available to e-tag users. Road users interested in this option will still need to register for an e-toll account.

2) Registeringforane-tollaccount

Registration for e-toll can be done online at www.sanral.co.za or at Customer Service Outlets and Centres. Alternatively users can simply contact the

Call Centre or fax a registration form obtainable from the e-toll website to 0800 SANRAL (726 725) or e-mailing it to [email protected].

Therearevariousregistrationandpaymentoptionsavailabletoe-roadusers:

As announced by the Minister of Finance Pravin Gordhan in his budget speech in February, e-tolling will commence on Phase 1 of the Gauteng Freeway Improvement Project (GFIP) on Monday, 30 April 2012.

The South African National Roads Agency SOC Limited (SANRAL) encourages road users to become e-toll ready by registering for an e-toll account and getting an e-tag to access the available discounts.

It’s all systems go for e-tolling

How to get e-toll ready

• No banking details required on pre-paid e-toll Account option

• Regular registered e-tag users will pay about R245 a month for daily return trips between Joburg Central and Pretoria Central

• A monthly cap of R550 will apply to light motor vehicles that are registered with an e-tag account

• E-tolling commences on 30 April

• All Gauteng e-road users (SA and Non SA) will be required to pay toll fees

• Bakwena e-tag holders can use their current tags when registering for e-toll

• Visitors from outside Gauteng can set-up an e-Toll Account or purchase a Day Pass for R50

Visit the e-Toll Calculator at www.sanral.co.za and work out what you will pay

• Users can register a prepaid e-toll Account (similar to a prepaid cell phone account). With this option, road users can top up their e-toll account at an e-toll customer service outlet using cash or card payment, or via electronic funds transfer (EFT). In both cases road users are not required to provide their banking details at all. In future, users will also be able to top up their accounts at selected retailers.

• Users may also choose to have an automated top-up of their account. In this case users can link their bank account to their e-toll account by setting up a debit order. The account holder regulates the account by setting pre-determined top-up threshold levels. A further option available to users is

to link their e-toll account to their credit card.

• Bakwena e-tag holders do not need to get a new e-tag. They can only register their e-toll Account online at www.sanral.co.za. Self help terminals are available at selected e-toll Customer Service Outlets.

• Multiple vehicles can be linked to one e-toll Account. The same registration channels can be used to register any number of vehicles. For large organisations and independent groups of 50 and more, a bulk e-toll Account registration and e-tag delivery option is available. Simply phone the e-toll Call Centre 0800 SANRAL (726 725), select a venue of your choice and we will initiate e-toll Account registration and e-tag delivery.

Did you know?• AftertollcommencementontheGautenge-road,registered

e-tollAccountholderswithane-tagcanmakeuseofthee-taglanesatBakwenaTollPlazas

• Tollfeesareonlyapplicablewhenavehiclepassesunderneathatollgantry

• e-tollCustomerServiceOutletslocatedinGauteng

Outletsfortheinitialregistrationphaseonly:Atterbury Value Mart, Boulders Shopping Centre, Brightwater Commons, Carlton Centre, Caltex N1 North, Caltex N1 South, Centurion Lifestyle Centre, East Rand Mall, Killarney Mall, Lakeside Mall, Mahube Maxcity, Mall @ Reds, Meadowdale Mall, Moreleta Shopping Plaza, Morning Glen Mall, Northpark Mall, Northmead Mall, Quagga Centre, Rosettenville Junxion, Southgate Mall, Sunward Park Shopping Centre, Sunninghill Village Mall, Sunnypark Centre, The Grove Shopping Centre, Vaal Mall, Village Mall, Wonderpark Shopping Centre. PermanentoutletslocatedattheseMalls:Alberton City, Benmore Shopping Centre, Bonaero Centre, Centurion Mall, Cedar Square, Cresta Mall, Eersterus Plaza Shopping Centre, Irene Village Mall, Jakaranda Shopping Centre, Kolonnade, Maponya Mall, Menlyn Park Shopping Centre, San Ridge Square, The Glen, Trade Route Mall, Westgate Shopping Centre.

Operating hours are those of the mall where it is located.

CentreslocatedalongtheGautenge-road:Near these interchanges:• Rigel Avenue (Exit 136)• Rivonia Road (Exit 100)• Modderfontein (Exit 119B)• Grey Avenue (Exit 101). Please follow the road signs.

Operating hours will be from 06:00 until 22:00, seven days a week.

Mobileoutlets: Located at selected filling stations along the Gauteng

e-road.

All road users will be required to provide the following documents when applying for an e-toll account:

• A valid ID • Physical and postal address • Contact details (telephone, fax, e-mail) • Make, model and colour of vehicle • Vehicle licence plate number • Account payment details (either cash, bank account or credit card details). • If an e-tag has already been obtained from Checkers, Pick ‘n Pay or Shoprite, the Customer Account ID Card number or e-tag barcode number contained in the e-tag package would need to be supplied to link the e-tag to an e-toll Account. • Existing Bakwena e-tag holders may use their e-tags for GFIP e-tolling. However the Bakwena e-tag number (located on the side of the e-tag) will need to be supplied, when registering an e-toll Account.

How to apply for your e-toll account

Gauteng’s e-toll will be operating as an Open Road Tolling (ORT) system. This form of Electronic Toll Collection (ETC) is a multi-lane free flow system that allows tolls to be charged without vehicles having to stop or slow down. There are no physical toll booths. Overhead gantries are fitted with the toll collection equipment that will recognise the vehicle identifier (electronic transponder (e-tag) in a vehicle and/or the vehicle numberplate). Toll will be deducted from a user’s registered e-toll account associated with the vehicle identifier and the user will be able to travel without any disruption.

What is e-toll Customer Service Outlets

To help road users estimate their journey costs between different destination points on the Gauteng e-road network, SANRAL encourages road users to use the online e-Toll Calculator. Please visit www.sanral.co.za to access to the Toll Calculator.

The rates used on the e-Toll Calculator are based on the tariffs and discounts published in the Government Gazette on 13 April 2012.

SANRAL will provide more information on how to get e-toll ready in the next edition.

How to calculate journey costs