HeadingAward for IT Users

Entry Level 3

Trainer – Mandy Hammond

HeadingIntroduction

• Timetable 9.30am – 4.00pm

• Breaks / lunch / cloakrooms / smoking

• Participate in Activities, Exercises

• Group work / individual

• Lots to cover – portfolio of evidence

• Take Notes – pens and paper (handouts)

• Ask questions

HeadingHousekeeping and Health and Safety

• Fire Evacuation Procedure

• Computer Cables

• Mobile Phones

• Register

HeadingIntroduction

• Course Outline

• Introductions and Ice Breaker

• Paperwork

• Lunch

• Introduction to IT User Fundamentals – Logging on, Health and Safety, using the mouse and keyboard

HeadingUnit 001 IT Fundamentals Unit 011 Word Processing

Software

•Introduction to Word

•Using Word

•Word Exercises

HeadingUnit 006 Using E-mail

Unit 007 Internet

• Using the internet

• Setting up an Email account

• Communicating information using ICT

HeadingWhat’s in it for you?

An opportunity to gain knowledge and practical skills for today’s workplace

Nationally Recognised Qualification – City and Guilds

Start IT (iTQ) – Entry Level 3 Award for IT Users

Confidence, encouragement and support

Future career opportunities

HeadingOur Expectations

• Delegates to attend all sessions

• Contact West Herts College if unable to attend a session 01442 221567

• Focus on the course programme, it’s designed to help you benefit when seeking new employment – may need to finish tasks after the course

• Dress appropriately for each workshop

• Be prompt

HeadingAnd a little more…

• Respect your colleagues views and opinions at all times

• Engage in group discussions and do not distract others or allow yourself to be distracted

• Offer your support to your peers who may not be as confident in some of the tasks and activities within the programme

• Avoid using language or demonstrate behaviour which is inappropriate and may cause offence to others

• We will be asking you to sign an agreement to emphasize these rules

• And most importantly, enjoy the experience!

HeadingHave you any questions?

HeadingIntroductions

Introduce the person next to you to find out:-

– Their Name– Any Hobbies or Interests? – Current ability on a computer and what areas they

feel they need the most help with?– What areas they feel they have the most strengths

in on a computer?– What they want to get out of the course?