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Transcript of ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep 1 We offer a fully...
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 We offer a fully accredited, self-
managed eLearning
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 that provides you with all the relevant knowledge you need to pass your Service Offerings & Agreements
exam and gain your certification. Your trainer is on standby via the
forum, with response times up to 24 hours.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The $499.95 eLearning plus
package contains:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Unlimited access to study guide/textbook
eBook
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 45 Days access to online material,
including:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 iPad/iPhone compatible, instructor-led presentations,
watchable at your convenience
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Exercises & sample exams, designed to reinforce
knowledge and prepare you for the exam
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 45 Days access to exam preparation eLearning
course (Exam style practice questions and sample exam)
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Access to support forum - with trainer on standby (expected
response time up to 24 hours)
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 *Consider upgrading to receive advanced trainer
support for an extra $100.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Find out more about it here.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 *Didn't pass your exam on the first go? No problem. If you've got exam insurance we'll cover the cost of your
resit. Read the
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 terms and conditions here
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Course Description:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 This online learning course immerses learners in the practical aspects of
the ITIL Service Lifecycle and processes associated with the
Service Offerings and Agreements of services and service delivery.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The main focus of this course is on the SOA process activities and
supporting methods and approaches to executing these processes in a
practical, hands-on learning environment.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 This training is intended to enable the holders of the certificate to apply the practices in Service Offerings and
Agreements of the Service Management Lifecycle.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 This course uses an engaging, interactive and flexible online approach to learning the core
disciplines of the ITIL best practice and positions the student to
successfully complete the associated exam: the Intermediate Level
Certificate Service Offerings and Agreements.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The Service Offerings & Agreements
Capability course will be of interest to:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Individuals who have their ITIL v3/2011 Foundation Certificate (or
the ITIL v2 Foundation + v3 Foundation Bridge certificate) who want to purse the intermediate and advanced level ITIL certifications.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Individuals who require a deeper understanding of the Service Design
& Service Strategy stages of the Service Lifecycle and how activities
in this Lifecycle stage may be implemented to enhance the quality of IT service management within an
organization
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite
modules
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Individuals seeking progress towards the ITIL Master in IT Service
Management for which the ITIL Expert is a prerequisite
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 A typical role includes (but is not restricted to):IT Management, IT Finance
Managers, Capacity Managers, Availability Managers, Service Level Managers,
Business Continuity Managers, Service Portfolio Managers, Supplier Relationship Managers and ITSM trainers involved in
the management, coordination and integration of strategy activities within the
Service Lifecycle.https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Which ITIL topics are covered in this course?
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The SOA Certificate covers the following
ITIL processes:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Service Portfolio Management
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Service Catalog Management
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Service Level Management
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Demand Management
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Supplier Management
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Financial Management for IT Services
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Business Relationship Management
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Learning Objectives: At the end of this course, the
learner will gain competencies in:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Understanding Service Management as a Practice,
and how the processes within Service Offerings and
Agreements support the Service Lifecycle
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Knowing the important role of Service Offerings and Agreements in service provision
and understanding of how the in-scope processes interact with other Service Lifecycle
processes
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The activities, methods and functions used in each of the
Service Offerings and Agreements processes
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The application of Service Offerings and Agreements processes, activities and
functions to achieve operational excellence
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 How to measure Service Offerings and Agreements
performanceThe importance of IT Security and how it
supports Service Offerings and Agreements
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Understanding technology and implementation
requirements in support of Service Offerings and
Agreements
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The challenges, critical success factors and risks
related with Service Offerings and Agreements
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Pre-requisites:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Hold an ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 There is no minimum requirement but a basic IT literacy and around 2
years IT experience are highly desirable
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 It is highly recommended that you read the Service Offerings & Agreements
book prior to commencement of this
program.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Contact Hours
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The recommended minimum contact hours for the eLearning course
is 21.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 About the Examination:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3
Foundation Bridge Certificate and completion of the SOA Capability
course from an Accredited Training Provider is required to sit the exam
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 It is recommended that students should complete at least 21 hours of
personal study by reviewing the syllabus and the SOA book in
preparation for the examination.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The syllabus can be downloaded from:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 http://www.itil-officialsite.com/Qualifications/
ITILQualificationLevels/ServiceOfferingsandAgreements.asp
x
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The exam is a closed book exam with eight (8) multiple
choice, scenario-based, gradient scored questions.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Exam duration is a maximum 90 minutes for all candidates in their respective language (candidates
sitting the examination in a language other than their first language have a
maximum of 120 minutes and are allowed to use a dictionary)
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one
which is a distracter and achieves no marks.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Pass score is 28/40 or 70%
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Distinction pass score is under consideration
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 The program combines short presentations supported by accredited trainer audio. There
are also quizzes and exercises (marking scheme provided) to ensure learners are
testing their knowledge and competency to enhance understanding of key concepts.
Revision questions and a mock examination help to prepare for the multiple-choice
examination.https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 This program is an eLearning Program, your access details to the elearning course are
in the book.
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Program Materials:
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 * Access to presentations with
trainer audio
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 * The Art of Service Service Offerings and Agreements
Book
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 * Exercises + Answers
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 * Mock Exam questions
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Upon successful passing of the ITIL 2011 SOA Capability
exam, the student will be recognized with 4 credits in the ITIL qualification scheme
https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 Project Management Institute
Professional Development Units
(PDUs) = 21https://store.theartofservice.com/itil-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
ITIL V3 Service Offerings and Agreements -SOA- - eLearning Plus Exam Prep
1 ITIL is a registered trade mark of
AXELOS Limited
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For More Information, Visit:• https://store.theartofservice.com/itil
-v3-service-offerings-and-agreements-soa-elearning-plus-exam-prep.html
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