The APM Group Limited 2007 ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is

Registered in the U.S. Patent and Trademark Office. ITILv3FoundationSample2_ANSWERS_v3.0 29 May 2007

Version 3.0 (Live) Owner Nikki Kelly

Document Control Information Document Details

Document Name ITILv.3FoundationSample2_ANSWERS_v3.0.doc

Purpose of Document To provide the answers to the ITIL v.3 Foundation Sample Paper 2 for ATOs and exam candidates

Document Version Number 3.0

Document Status Live

Document Owner Nikki Kelly

Prepared By ITIL v.3 Examination panel

Date of First Draft 25 May 2007

Date Approved 29 May 2007

Approved By Jessica Barry

Next Scheduled Review Date July 2007

Version History

Version Number Date Approved Change/Reasons for Change/Comments

3.0 29 May 2007 New Document

Distribution List

Version Name Title/Company

3.0 All ITIL EIs and ATOs

ITIL v.3 Foundation Examination: Sample Paper 2

ANSWER SHEET

The APM Group Limited 2007 ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is

Registered in the U.S. Patent and Trademark Office. ITILv3FoundationSample2_ANSWERS_v3.0 29 May 2007

Version 3.0 (Live) Owner Nikki Kelly Page 1

Answer Key for Exam Paper: ITILv3FoundationSample2_ANSWERS_v3.0.doc

Q A Syllabus Ref Q A Syllabus Ref

1 C 01-04 21 A 05-06

2 C 02-07 22 D 03-01

3 A 08-02 23 D 05-04

4 D 02-02 24 C 05-04

5 C 06-02 25 C 02-11

6 B 06-01 26 A 05-05

7 D 05-08 27 D 05-06

8 A 05-08 28 C 05-07

9 A 03-26 29 A 04-10

10 B 04-01 30 B 05-03

11 D 05-09 31 B 03-19

12 C 02-01 32 A 08-01

13 C 03-33 33 D 07-01

14 B 05-02 34 D 04-03

15 B 05-02 35 B 04-09

16 B 01-06 36 D 04-04

17 B 05-09 37 D 06-02

18 B 05-02 38 C 07-01

19 B 01-01 39 B 04-07

20 A 04-05 40 D 07-02