ITIL Release- Control and Validation -RCV- Full Certification Online Learning and Study Book Course...

ITIL Release- Control and Validation -RCV- Full Certification Online Learning and Study Book Course - The ITIL Intermediate RCV Capability Complete Certification Kit - Third Edition

1 Why bother paying extra money for all the bells and whistles that you're

never going to use. Get the certification that you need while

training a during time that suits you.

https://store.theartofservice.com/itil-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-intermediate-rcv-capability-complete-certification-kit-third-edition.html


1 We offer a fully accredited, self-

managed eLearning



1 that provides you with all the relevant knowledge you need to pass

your Release, Control & Validation exam and gain your certification. Your trainer is on standby via the

forum, with response times up to 24 hours.



1 The ITIL Intermediate RCV Certification kit

contains:



1 Unlimited access to study guide/textbook eBook



1 Unlimited access to online material,

including:



1 iPad/iPhone compatible, instructor-led presentations,

watchable at your convenience



1 Exercises & sample exams, designed to reinforce

knowledge and prepare you for the exam



1 Access to support forum - with trainer on standby

(expected response time up to 24 hours)



1 Six months free support and upgrade to new editions and versions of the certification

course.



1 Should the exam syllabus change after six months you will be given the opportunity

to upgrade your course to the latest version



1 *Consider upgrading to receive advanced trainer support for

an extra fee.



1 Find out more about it here.



1 *Didn't pass your exam on the first go? No problem. If you've got exam insurance we'll cover the cost of your

resit. Read the



1 terms and conditions here.



1 Course Description:



1 This intensive interactive course immerses learners in the practical

aspects of the ITIL Service Lifecycle and processes associated with

Release, Control and Validation and Service Operation.



1 The main focus of this course is on the RCV process activities and

supporting methods and approaches to executing these processes in a

practical, hands-on learning environment.



1 This course uses an engaging, interactive and flexible online approach to learning the core

disciplines of the ITIL best practice and positions the student to

successfully complete the associated exam: the AXELOS Intermediate

Level Certificate Release, Control and Validation.



1 The Release, Control & Validation Capability

course will be of interest to:



1 Individuals who have their ITIL v3/2011 Foundation Certificate (or

the ITIL v2 Foundation + v3 Foundation Bridge certificate) who

want to pursue the intermediate and advanced level ITIL certifications.



1 Individuals who require a deeper understanding of the Service

Operation & Service Transition stages of the Service Lifecycle and how activities in this Lifecycle stage may be implemented to enhance the

quality of IT service management within an organization



1 Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite

modules



1 Individuals seeking progress towards the ITIL Master in IT

Service Management for which the ITIL Expert is a

prerequisite



1 A typical role includes (but is not restricted to): Release managers,

Security admins, IT operations managers, Database admins,

security managers and ITSM trainers involved in the management,

coordination and integration of Release and Development activities

within the Service Lifecycle.



1 Learning Objectives



1 At the end of this course, the learner will gain competencies

in:



1 Understanding Service Management as a Practice,

Service Operation principles, purpose and objective



1 Knowing the important role of Release, Control and Validation in

service provision and understanding of how the in-scope processes

interact with other Service Lifecycle processes



1 The activities, methods and functions used in each of the

Release, Control and Validation processes



1 The application of Release, Control and Validation

processes, activities and functions to achieve

operational excellence



1 How to measure Release, Control and Validation performance



1 The challenges, critical success factors and risks

related with Release, Control and Validation



1 An in-depth understanding of Change Management, Service Validation and

testing, Service Asset and Configuration Management,

Knowledge Management, Evaluation, Release and Deployment, Request

Fulfilment processes



1 The roles and responsibilities within these processes and the activities

for supporting the Service Management Lifecycle



1 Technology and implementation

considerations surrounding Release, Control and

Validation



1 Challenges, critical success factors and risks

associated with this module



1 As well as preparing participants for the

exam.



1 Which ITIL topics are covered in this course?



1 The RCV Certificate covers the following ITIL

processes:



1 Change management



1 Service Asset & Configuration Management



1 Service Validation & Testing



1 Release & Deployment

Management



1 Request Fulfillment



1 Change Evaluation



1 RCV Considerations



1 Pre-requisites:



1 Hold an ITIL v3/2011 Foundation Certificate or ITIL

v2 Foundation + v3 Foundation Bridge Certificate



1 There is no minimum requirement but a basic IT literacy and around 2 years

IT experience are highly desirable



1 It is highly recommended that you read the Release, Control and Validation book prior to commencement of

this program



1 Candidates will be required to provide identification

confirmation at the time of course registration



1 The program combines short presentations supported by accredited

trainer audio. There are exercises (marking scheme provided) to ensure

learners are testing their knowledge and competency to enhance understanding

of key concepts. Revision questions, study book, and a mock examination

help to prepare for the multiple-choice AXELOS examination.



1 This program is an eLearning Program, your access details to the elearning course are in the book.



1 Contact Hours



1 The recommended minimum contact

hours for the eLearning course is

21.https://store.theartofservice.com/itil-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-intermediate-rcv-capability-complete-certification-kit-third-edition.html


1 Program Materials:



1 * Access to presentations with

trainer audio



1 * The Art of Service Release, Control and Validation Book



1 * Exercises + Answers



1 * Mock Exam questions



1 About the Examination:



1 Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3

Foundation Bridge Certificate and completion of the OSA course from an Accredited Training Provider is

required to sit the exam



1 It is recommended that students should complete at least 21 hours of

personal study by reviewing the syllabus and the RCV book in

preparation for the examination.



1 The syllabus can be downloaded from:



1 www.itil-officialsite.com/Qualifications/

ITILQualificationLevels/ReleaseControlandValidation

.aspx



1 The exam is a closed book exam with eight (8) multiple

choice, scenario-based, gradient scored questions.



1 Exam duration is a maximum 90 minutes for all candidates in their respective language

(candidates sitting the examination in a language other than their first language have

a maximum of 120 minutes and are allowed to use a dictionary)



1 Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one

which is a distracter and achieves no marks.



1 Pass score is 28/40 or 70%



1 Distinction pass score is under consideration



1 Upon successful passing of the ITIL 2011 RCV Capability

exam, the student will be recognized with 4



1 in the ITIL qualification scheme



1 Project Management Institute Professional Development

Units (PDUs) = 21



1 Is this course accredited?



1 Yes! AXELOS/CSME, the official ITIL accreditors, have accredited this

course and the instructors who teach it as providing high-quality training in

IT Service Management.



1 Considering the increasing number of IT Professionals and their

Organizations who want to be actively involved in IT Service

Management, this book, which leads to ITIL RCV and paves the way to ITIL

Expert Certification, should do at least as well as the first editions,

which were bestsellers.



1 ITIL is a registered trade mark of

AXELOS Limited



1 AXELOS is a registered trade mark of AXELOS

Limited


For More Information, Visit:

• https://store.theartofservice.com/itil-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-intermediate-rcv-capability-complete-certification-kit-third-edition.html

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ITIL Release- Control and Validation -RCV- Full Certification Online Learning and Study Book Course...

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