ITEC 275 Computer Networks – Switching, Routing, and WANs

96
ITEC 275 Computer Networks – Switching, Routing, and WANs Week 8 Professor Robert D’Andrea Fall 2017

description

ITEC 275 Computer Networks – Switching, Routing, and WANs. Week 8 Robert D’Andrea. Some slides provide by Priscilla Oppenheimer and used with permission. Agenda. Learning Activities Security Threats and Risks Security Policy Security Mechanisms Wireless Security SNMP. - PowerPoint PPT Presentation

Transcript of ITEC 275 Computer Networks – Switching, Routing, and WANs

Page 1: ITEC 275  Computer Networks – Switching, Routing, and WANs

ITEC 275 Computer Networks – Switching, Routing,

and WANs

Week 8Professor Robert D’Andrea

Fall 2017

Page 2: ITEC 275  Computer Networks – Switching, Routing, and WANs

Agenda– Review most troubling midterm exam questions – Learning Activities– Security– Threats and Risks– Security Policy– IP Sec – Security Mechanisms– Wireless Security– SNMP

Page 3: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Security DesignThe 12 Step Program

1. Identify network assets2. Analyze security risks3. Analyze security requirements and

tradeoffs4. Develop a security plan5. Define a security policy6. Develop procedures for applying

security policies

Page 4: ITEC 275  Computer Networks – Switching, Routing, and WANs

The 12 Step Program (continued)7. Develop a technical implementation strategy8. Achieve buy-in from users, managers, and

technical staff9. Train users, managers, and technical staff10. Implement the technical strategy and security

procedures11. Test the security and update it if any problems

are found12. Maintain security

Page 5: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Network AssetsAn enterprise's assets may be broadly

divided into two categories: physical assets which include buildings, machinery, financial assets and infrastructure. Hardware, such as, routers, internetworking devices, cabling, and switches are all necessary devices needed to conduct a business.

Page 6: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Page 7: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network AssetsNetwork Assets

The second category of assets, intangible assets which range from human capital and know-how to ideas, brands, designs and other intangible fruits of a company's creative and innovative capacity. Traditionally, physical assets were the bulk of the value of a company, and were considered to be largely responsible for determining the competitiveness of an enterprise in the market place. In recent years, the situation has changed significantly.

Page 8: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Page 9: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Page 10: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Network AssetsIncreasingly, and largely as a result of the

information technologies revolution and the growth of the service economy, companies are realizing that intangible assets are often becoming more valuable than their physical assets.

Page 11: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Network AssetsIn countries such as Finland, the UK and

the US, investment in intangibles matches or actually outstrips investment in tangibles. Today, many knowledge-based companies possess relatively little tangible capital. For example, in early 2009 physical assets only made up about 5% of Google’s total worth.

Page 12: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Assets

Network AssetsSoftware(Operating systems,

applications, and data).Less Obvious Network Assets

Intellectual property is the collective wisdom of your employees or customers is vast and waiting to be tapped. Bloomfire is a knowledge base built to capture, archive, and grow the knowledge that already exists within or about your organization.

Page 13: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network AssetsNetwork Assets

Bloomfire develops software that allows companies to share information on a web-based application platform. The software application, launched in 2012, allows users to create team communities where people can post questions and answers, and add or create new content. The content can be uploaded in the form of videos, photos or text documents. The social platform allows users to "follow", "share", and "like" other users' content; it also has screen-recording capabilities. The software aims to increase accessibility to information within a company. The application can be accessed from a device connected to the Internet, such as a PC, laptop, tablet computer, or smartphone.

Page 14: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network AssetsTrade secrets is any confidential business

information which provides an enterprise a competitive edge, may be considered a trade secret. Trade secrets encompass manufacturing, industrial, and commercial secrets. The unauthorized use of such information by persons other than the holder is regarded as an unfair practice and a violation of the trade secret.

A company’s reputation is essential to its survival. The trust and confidence of the consumer can have a direct and profound effect on a company's bottom .

Page 15: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Risks• Hacked network devices– Data can be intercepted, analyzed,

altered, or deleted– User passwords can be compromised– Device configurations can be re-

configured

Page 16: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Risks• Reconnaissance attacks (initially are used

to gather information about a target network or system. At first glance, seem harmless).

• Denial-of-service (DoS) attacks are increasing

• Hospital data is encrypted (frozen) in such a way the data cannot be accessed unless a ransom is paid.

Page 17: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Risks (DoS)

Page 18: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Tradeoffs

• Tradeoffs must be made between security goals and other goals:– Affordability– Usability– Performance– Availability– ManageabilityThe cost of protecting yourself against a threat should

be less than the cost of recovering if the threat were to strike you.

Page 19: ITEC 275  Computer Networks – Switching, Routing, and WANs

A Security Plan

• High-level documents that proposes what an organization is going to do to meet security requirements. This is a corporate level decision.

• Specifies time, people, and other resources that will be required to develop a security policy and achieve implementation of the policy

Page 20: ITEC 275  Computer Networks – Switching, Routing, and WANs

A Security Plan

• Should reference the network topology and include a list of network services that will be provided. The list should specify who provides the services, who has access to the services, how access is provided, and who administers the services.

Page 21: ITEC 275  Computer Networks – Switching, Routing, and WANs

A Security Policy

• Informs users, managers, and technical staff of their obligations for protecting technology and information assets. Normally, this is an agreement employees sign as a part of their tenure.

Page 22: ITEC 275  Computer Networks – Switching, Routing, and WANs

Customer Security PolicyIMPORTANT NOTICE TO POLICYHOLDERS CYBER INSURANCE COVERAGE ADDED TO YOURThe renewal of your insurance policy includes Cyber Insurance Coverage, which is designed to protect you in the event of a theft or unauthorized disclosure of protected information of your customers, employees, or tenants.This is an annual aggregate limit of $50K for all coverage combined.

Page 23: ITEC 275  Computer Networks – Switching, Routing, and WANs

A Security Policy

• Per RFC 2196, “The Site Security Handbook,” a security policy is a– “Formal statement of the rules by which people

who are given access to an organization’s technology and information assets must abide.”

• The policy should address– Access, accountability, authentication, privacy,

and computer technology purchasing guidelines

Page 24: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms

• Physical security ( Limited access toresources )

• Authentication (Who is requestingnetwork services)

• Authorization (Who can access networkresources)

• Accounting (Auditing – collecting data)• Data encryption (a process of scrambling

data to protect it’s integrity)

Page 25: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms

• Packet filters (can be set up on routers, firewalls, and servers to accept or deny packets from

a particular address or service) • Firewalls (a device that enforces security policies at the boundary between two or

more networks). Traditionally, firewalls are best suited for small businesses needs.

Page 26: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms• Detect and prevent denial of service (DoS) attacks with

TCP Intercept, Context-Based Access Control (CBAC), and rate-limiting techniques

• Use Network-Based Application Recognition (NBAR) to detect and filter unwanted and malicious traffic

• Use router authentication to prevent spoofing and routing attacks

• Activate basic Cisco IOS filtering features like standard, extended, timed, lock-and-key, and reflexive ACLs to block various types of security threats and attacks, such as spoofing, DoS, Trojan horses, and worms

• Use black hole routing, policy routing, and Reverse Path Forwarding (RPF) to protect against spoofing attacks

Page 27: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security MechanismsWhat is black hole routing?

Black holes refer to places in the network where incoming or outgoing traffic is silently discarded (or "dropped"), without informing the source that the data did not reach its intended recipient.

Page 28: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms• Apply stateful filtering of traffic with CBAC, including

dynamic port mapping• Use Authentication Proxy (AP) for user authentication• Perform address translation with NAT, PAT, load distribution,

and other methods• Implement stateful NAT (SNAT) for redundancy• Use Intrusion Detection System (IDS) to protect against basic

types of attacks• Obtain how to instructions on basic logging and learn to easily

interpret results• Apply IP Sec to provide secure connectivity for site-to-site and

remote access connections• Read about many, many more features of the IOS firewall for

mastery of router security

Page 29: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms

The Cisco IOS firewall offers you the feature-rich functionality that you've come to expect from best-of-breed firewalls: address translation, authentication, encryption, stateful filtering, failover, URL content filtering, ACLs, NBAR, and many others. Cisco Router Firewall Security teaches you how to use the Cisco IOS firewall to enhance the security of your perimeter routers and, along the way, take advantage of the flexibility and scalability that is part of the Cisco IOS Software package.

Page 30: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms

What is an ACL?It is a network access control list (ACL)

which is an optional layer of security for your computer that acts as a firewall for controlling traffic that enters and exits your subnets.

Page 31: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Mechanisms

• Intrusion Detection Systems (IDS) (detects malicious events and notifies an administrator using email, paging, or logging of the occurrences).• Intrusion Prevention Systems (IPS) (blocks traffic by adding rules to a firewall or by being

configured to inspect traffic as it enters a firewall).

Page 32: ITEC 275  Computer Networks – Switching, Routing, and WANs

Encryption for Confidentiality and Integrity

• Public/Private key encryption - Asymmetric key system- All devices use the public key to encrypt

data to be sent.- Receiving devices decrypt the data using a

private key• Digital signature

- Encrypt part of your document with a private key- Receiver decrypts document using your public

key

Page 33: ITEC 275  Computer Networks – Switching, Routing, and WANs

Encryption for Confidentiality and Integrity

What is a digital signature?A digital signature is a mathematical technique used

to validate the authenticity and integrity of a message, software or digital document. An example of a digital signature is equivalent stamped seal or to a handwritten signature. It is intended to solve the problem of tampering and impersonating a digital transmission or communication.

Page 34: ITEC 275  Computer Networks – Switching, Routing, and WANs

Encryption for Confidentiality and Integrity

After encrypting your document with your private key, you can encrypt the document with another public key (IRS). The IRS decrypts their documents twice.

Page 35: ITEC 275  Computer Networks – Switching, Routing, and WANs

Encryption for Confidentiality and Integrity

Page 36: ITEC 275  Computer Networks – Switching, Routing, and WANs

Encryption for Confidentiality and Integrity

Page 37: ITEC 275  Computer Networks – Switching, Routing, and WANs

Encryption for Confidentiality and Integrity

Figure 8-1. Public/Private Key System for Ensuring Data Confidentiality

Public/Private Key System for Sending a Digital Signature

Page 38: ITEC 275  Computer Networks – Switching, Routing, and WANs

Modularizing Security Design

Cisco supports reputation filtering and global correlation services, so that an ISP can keep-up-to-date on global security trends and more accurately deny traffic from networks known to be currently associated with botnets, spam, and other malware.

Page 39: ITEC 275  Computer Networks – Switching, Routing, and WANs

Modularizing Security Design

• Security defense in depth– Network security should be multilayered with

many different techniques used to protect the network.

Page 40: ITEC 275  Computer Networks – Switching, Routing, and WANs

Modularizing Security Design

• Belt-and-suspenders approach– Don’t get caught with your pants down. Each

mechanism should have a backup mechanism.The belt and suspender ensure security of the

pants (system) staying up. Use a dedicated firewall to limit access to resources and a packet-filtering router that adds another line of defense ( multilayer of defense).

Page 41: ITEC 275  Computer Networks – Switching, Routing, and WANs

Modularizing Security Design

• Secure all components of a modular design:– Internet connections– Public servers and e-commerce servers– Remote access networks and VPNs– Network services and network management– Server farms– User services– Wireless networks

Page 42: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Internet Connections• Physical security• Firewalls and packet filters• Audit logs, authentication, authorization• Well-defined exit and entry points• Routing protocols that support authentication

Internet routers should be backed up with additional filters to prevent DoS (Denial of Service) and other attacks. In turn, these filters should be backed up additional filters placed on firewall devices. Monitor Internet

Page 43: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Internet ConnectionsDefense-In-Depth Whole Building Design Strategy

Page 44: ITEC 275  Computer Networks – Switching, Routing, and WANs

Cisco SAFE

• Cisco SAFE Security Reference Model addresses security in every module of a modular network architecture.

Page 45: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Public Servers

• Place servers in a DMZ that is protected via firewalls

• Run a firewall on the server itself• Enable DoS (denial of service) protection– Limit the number of connections per timeframe

• Use reliable operating systems with the latest security patches

• Maintain modularity– Front-end Web server doesn’t also run other

services

Page 46: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Topologies

EnterpriseNetwork

DMZ

Web, File, DNS, Mail Servers

Internet

Page 47: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Topologies

Internet

Enterprise NetworkDMZ

Web, File, DNS, Mail Servers

Firewall

Page 48: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks (VPN)

• Physical security• Firewalls• Authentication, authorization, and auditing• Encryption• One-time passwords

Page 49: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

• Security protocols– Remote users and routers should authenticate with

CHAP – RADIUS is a network protocol that provides centralized

authentication, authorization, and accounting (AAA or Triple A).  RADIUS was developed by Livingston Enterprises, Inc. in 1991 and later brought into the Internet Engineering Task Force (IETF) standards.

Page 50: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks• Security protocols

Remote Authentication Dial-In User Service (RADIUS) is a client/server protocol and software that enables remote access servers to communicate with a central server to authenticate dial-in users and authorize their access to the requested system or service. RADIUS allows a company to maintain user profiles in a central database that all remote servers can share. It provides better security, allowing a company to set up a policy that can be applied at a single administered network point. Having a central service also means that it's easier to track usage for billing and for keeping network statistics. Created by Livingston (now owned by Lucent), RADIUS is a de facto industry standard used by a number of network product companies and is a proposed IETF standard.

Page 51: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

• Security protocols

– IPsec is an IETF standard that provides confidentiality, data integrity, and authentication between participating peers at the IP layer, IPsec provides a secure path between remote users and a VPN concentrator, and between remote sites and a VPN site-to-site gateway.

Page 52: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

Virtual Private Network (VPN) provides what?It provides a secure connection using the public

network. VPN is based on a client server technology. VPN is simple to set up, simply enter the destination IP address and your user name and password.

The telephone system in the 1950s proved to be inadequate to with stand a nuclear attack. If on average 15 central offices (CO) were targeted, communications would be totally lost.

Page 53: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

The military wanted a system that was self healing. If a failure occurred at a point (Man-in-the-middle) in the network, the communications path would be rerouted. The Man-in-the-middle is a hacker that listens and copies all data passing through a router.

Page 54: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

What makes VPN so exceptional?1.Creates a tunnel. VPN uses a tunneling protocol2.Encrypts the content3.If the tunnel is penetrated, it is detected. Immediately, the tunnel is shut down and a new circuit is established on the Internet. A hacker sitting on a router is trying to penetraate the tunnel to record/listen to the traffic.

Page 55: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

VPNMicrosoft and Cisco have their own VPN client

server software. The softwares used to establish the services of VPN must be compatible with each other. Cisco’s VPN client with not communicate with Microsoft VPN server software. OpenVPN is an open-source software application that implements virtual private network (VPN) techniques for creating secure point-to-point or site-to-site connections in routed or bridged configurations and remote access facilities.

Page 56: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Remote-Access and Virtual Private Networks

VPN

Page 57: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Network Services• Treat each network device (routers, switches, and

so on) as a high-value host and harden it against possible intrusions

• Require login IDs and passwords for accessing devices– Require extra authorization for risky configuration

commands• Use SSH (Secure Shell) rather than telnet or

login• Change the welcome banner to be less

welcoming

Page 58: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Network Services

Page 59: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Network Services• Routing protocols should be selected that

support authentication, including RIPv2, OSPF, EIGRP, and BGP4.

• Static and default routes are good choices because they eliminate the need to accept routing updates.

• Execute minimal necessary services and establish trust in only authenticated partners.

Page 60: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Server Farms

• Deploy network and host IDSs to monitor server subnets and individual servers

• Configure filters that limit connectivity from the server in case the server is compromised

• Fix known security bugs in server operating systems

• Require authentication and authorization for server access and management

• Limit root password to a few people• Avoid guest accounts

Page 61: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing User Services• Specify which applications are allowed to

run on networked PCs in the security policy

• Require personal firewalls and antivirus software on networked PCs– Implement written procedures that specify how

the software is installed and kept current• Encourage users to log out when leaving

their desks• Consider using IEEE 802.1X port-based

security on switches

Page 62: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Wireless Networks• Place wireless LANs (WLANs) in their own

subnet or VLAN– Simplifies addressing and makes it easier to

configure packet filters• Require all wireless (and wired) laptops to run

personal firewall and antivirus software• Disable beacons that broadcast the SSID, and

require MAC address authentication– Except in cases where the WLAN is used by

visitors

Page 63: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Wireless NetworksWhat is the SSID?

An SSID (Service Set Identifier) is the public name of a wireless local area network (WLAN), which serves to differentiate it from other wireless networks in the area. For Google Fiber, the SSID is the network name you specify when you configure your Wi-Fi network. Any wireless devices that connect to your network must use this SSID.

By default, your Network Box broadcasts a beacon signal, announcing its presence to the world by providing the SSID. Broadcasting the SSID displays the name of your network in the list of available networks when nearby users try to connect their wireless devices.

Page 64: ITEC 275  Computer Networks – Switching, Routing, and WANs

Securing Wireless Networks

• IEEE802.11 Specifies Two Forms of Authentication- Open key the client is always authenticated, used for guest access.- Shared key authentication, a WEP (Wired Equivalent Privacy) static key must be properly configured in both the client and the access point.

Man-in-the-middle is another form of eavesdropping

Page 65: ITEC 275  Computer Networks – Switching, Routing, and WANs

WLAN Security Options• Wired Equivalent Privacy (WEP) vulnerable to passive

attacks and inductive key derivations. If the key is determined, it must be changed on the access point and every client.

• IEEE 802.11i• Wi-Fi Protected Access (WPA)• IEEE 802.1X Extensible Authentication Protocol (EAP)– Lightweight EAP or LEAP (Cisco)– Protected EAP (PEAP)

• Virtual Private Networks (VPNs)• Any other acronyms we can think of?)• Service Set Identifier (SSID)

Page 66: ITEC 275  Computer Networks – Switching, Routing, and WANs

Wired Equivalent Privacy (WEP)

• Defined by IEEE 802.11• Users must possess the appropriate WEP

key that is also configured on the access point– 64 or 128-bit key (or passphrase)

• WEP encrypts the data using the RC4 stream cipher method

• Infamous for being crackible

Page 67: ITEC 275  Computer Networks – Switching, Routing, and WANs

WEP Alternatives

• Vendor enhancements to WEP• Temporal Key Integrity Protocol (TKIP)– Every frame has a new and unique WEP key

• Advanced Encryption Standard (AES) • IEEE 802.11i (implemented as WEP2)• Wi-Fi Protected Access (WPA) from the

Wi-Fi Alliance

Page 68: ITEC 275  Computer Networks – Switching, Routing, and WANs

Extensible Authentication Protocol (EAP)

• With 802.1X and EAP, devices take on one of three roles:– The supplicant resides on the wireless LAN client– The authenticator resides on the access point - An authentication server resides on a RADIUS

server EAP authenticates users. 802.11 authenticates device based (wireless LAN

devices)

Page 69: ITEC 275  Computer Networks – Switching, Routing, and WANs

EAP (Continued)• An EAP supplicant on the client obtains

credentials from the user, which could be a user ID and password

• The credentials are passed by the authenticator to the server and a session key is developed

• Periodically the client must re-authenticate to maintain network connectivity

• Re-authentication generates a new, dynamic WEP key

Page 70: ITEC 275  Computer Networks – Switching, Routing, and WANs

Cisco’s Lightweight EAP (LEAP)

• Standard EAP plus mutual authentication– The user and the access point must authenticate

• Used on Cisco and other vendors’ products• Mutual authentication means the client

authenticates the server and the server authenticates the client.

Page 71: ITEC 275  Computer Networks – Switching, Routing, and WANs

Other EAPs• EAP-Transport Layer Security (EAP-TLS) was developed by

Microsoft– Requires certificates for clients and servers.

• Protected EAP (PEAP) is supported by Cisco, Microsoft, and RSA Security– Uses a certificate for the client to authenticate the RADIUS

server– The server uses a username and password to authenticate the

client• EAP-MD5 has no key management features or dynamic key

generation– Uses challenge text like basic WEP authentication– Authentication is handled by RADIUS server

Page 72: ITEC 275  Computer Networks – Switching, Routing, and WANs

VPN Software on Wireless Clients

• VPN is the safest way to do wireless networking for corporations

• Wireless client requires VPN software• Connects to VPN concentrator at HQ• Creates a tunnel for sending all traffic• VPN security provides:– User authentication– Strong encryption of data– Data integrity

Page 73: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Management

• Helps an organization achieve availability, performance, and security goals

• Helps an organization measure how well design goals are being met and adjust network parameters if they are not being met

• Facilitates scalability– Helps an organization analyze current network

behavior, apply upgrades appropriately, and troubleshoot any problems with upgrades

Page 74: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Management Design

• Consider scalability, traffic patterns, data formats, cost/benefit tradeoffs

• Determine which resources should be monitored

• Determine metrics for measuring performance

• Determine which and how much data to collect

Page 75: ITEC 275  Computer Networks – Switching, Routing, and WANs

Proactive Network Management

• Plan to check the health of the network during normal operation, not just when there are problems

• Recognize potential problems as they develop

• Optimize performance• Plan upgrades appropriately

Page 76: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Management Processes According to the ISO

1. Fault management2. Configuration management3. Accounting management4. Performance management5. Security management

Page 77: ITEC 275  Computer Networks – Switching, Routing, and WANs

Fault Management

• Detect, isolate, diagnose, and correct problems

• Report status to end users and managers• Track trends related to problems

Page 78: ITEC 275  Computer Networks – Switching, Routing, and WANs

Configuration Management

• Keep track of network devices and their configurations

• Maintain an inventory of network assets• Log versions of operating systems and

applications

Page 79: ITEC 275  Computer Networks – Switching, Routing, and WANs

Accounting Management

• Keep track of network usage by departments or individuals

• Facilitate usage-based billing• Find users who use more resources than they

should

Page 80: ITEC 275  Computer Networks – Switching, Routing, and WANs

Performance Management

• Monitor end-to-end performance• Also monitor component performance

(individual links and devices)• Test reachability• Measure response times• Measure traffic flow and volume• Record route changes

Page 81: ITEC 275  Computer Networks – Switching, Routing, and WANs

Security Management

• Maintain and distribute user names and passwords

• Generate, distribute, and store encryption keys• Analyze router, switch, and server

configurations for compliance with security policies and procedures

• Collect, store, and examine security audit logs

Page 82: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Management Components

• A managed device is a network node that collects and stores management information

• An agent is network-management software that resides in a managed device

• A network-management system (NMS) runs applications to display management data, monitor and control managed devices, and communicate with agents

Page 83: ITEC 275  Computer Networks – Switching, Routing, and WANs

Network Management ArchitectureNMS

Management Database

Agent

Management Database

Agent

Management Database

Agent

Managed Devices

Page 84: ITEC 275  Computer Networks – Switching, Routing, and WANs

Architecture Concerns

• In-band versus out-of-band monitoring– In-band is easier to develop, but results in

management data being impacted by network problems

• Centralized versus distributed monitoring– Centralized management is simpler to develop

and maintain, but may require huge amounts of information to travel back to a centralized network operations center (NOC)

Page 85: ITEC 275  Computer Networks – Switching, Routing, and WANs

Simple Network Management Protocol (SNMP)

• Most popular network management protocol• SNMPv3 should gradually supplant

(substitute) versions 1 and 2 because it offers better authentication and better control of the set command.

• SNMP works with Management Information Bases (MIBs).

Page 86: ITEC 275  Computer Networks – Switching, Routing, and WANs

Simple Network Management Protocol (SNMP)What is a MIB? 

A MIB (Management Information Base) is a text file which has been written using the ASN.1 (Abstract Syntax Notation) format. This text file is human readable but is special in that it can be compiled by a computer program called a MIB compiler, and then will result in creation of objects called OIDS (Object Identifiers), that can be understood by a network management station using the SNMP (Simple Network Management Protocol) method of communication.

Page 87: ITEC 275  Computer Networks – Switching, Routing, and WANs

Simple Network Management Protocol (SNMP)What is a MIB? 

Page 88: ITEC 275  Computer Networks – Switching, Routing, and WANs

Simple Network Management Protocol (SNMP)

Why is this important? SNMP MIBs are crucial in order to manage your

network and understand the underlying objects which are being retrieved from SNMP Agents. 

Page 89: ITEC 275  Computer Networks – Switching, Routing, and WANs

Remote Monitoring (RMON)

• Developed by the IETF in the early 1990s to address shortcomings in standard MIBs– Provides information on data link and physical

layer parameters– Nine groups of data for Ethernet– The statistics group tracks packets, octets,

packet-size distribution, broadcasts, collisions, dropped packets, fragments, CRC and alignment errors, jabbers, and undersized and oversized packets

Page 90: ITEC 275  Computer Networks – Switching, Routing, and WANs

Cisco Tools

• Cisco Discovery Protocol– With the show cdp neighbors detail command, you can

display detailed information about neighboring routers and switches, including which protocols are enabled, network addresses for enabled protocols, the number and types of interfaces, the type of platform and its capabilities, and the version of Cisco IOS Software running on the neighbor.

• NetFlow Accounting– An integral part of Cisco IOS Software that collects and

measures data as it enters router or switch interfaces

Page 91: ITEC 275  Computer Networks – Switching, Routing, and WANs

Summary• Use a top-down approach– Chapter 2 talks about identifying assets and risks

and developing security requirements– Chapter 5 talks about logical design for security

(secure topologies)– Chapter 8 talks about the security plan, policy, and

procedures– Chapter 8 also covers security mechanisms and

selecting the right mechanisms for the different components of a modular network design

Page 92: ITEC 275  Computer Networks – Switching, Routing, and WANs

Summary

• Determine which resources to monitor, which data about these resources to collect, and how to interpret that data

• Develop processes that address performance, fault, configuration, security, and accounting management

• Develop a network management architecture• Select management protocols and tools

Page 93: ITEC 275  Computer Networks – Switching, Routing, and WANs

This Week’s Outcomes• Review midterm exam questions• Security• Threats and Risks• Security Policy• Security Mechanisms• Wireless Security• SNMP

Page 94: ITEC 275  Computer Networks – Switching, Routing, and WANs

Due this week

• 4-2-2 – Cisco Networking Practical Experience– Basic Routing and LAN Switching Configuration

Page 95: ITEC 275  Computer Networks – Switching, Routing, and WANs

Next week

• Read Chapter 8 in Top-Down Network Design• – Lab #2

Page 96: ITEC 275  Computer Networks – Switching, Routing, and WANs

Q & A

• Questions, comments, concerns?