ITB_student_handbook_11_12

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LIVE + LEARN HANDBOOK 2011/2012

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Transcript of ITB_student_handbook_11_12

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Bóthar Bhaile Bhlainséir Thuaidh, Baile Átha Cliath 15, ÉireGuthán: (01) 885 1000 Fax: (01) 885 1001 [email protected]

Blanchardstown Road North, Dublin 15, IrelandPhone: (01) 885 1000 Fax: (01) 885 1001 [email protected]

LIVE + LEARNHANDBOOK 2011/2012

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Design by Language with photography

by Corporate Photography.

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Handbook 2011 | 2012 1

HELLO + WELCOME

So college life starts here – and

here’s to making the most of it

with the help of the information

and advice contained in this

handbook and diary. The

handbook is designed to fill you

in on all the information you’ll

need about campus life and

the various amenities, services

and supports that are available

to you. The diary contains

useful numbers, your academic

calendar, list of policies and – of

course – a diary to keep you up

to date with your life from day to

day! Other relevant information

for students can be obtained

from our website www.itb.ie

or from our intranet which is

accessible from all computers

on the ITB internal network and,

naturally, the Student Services

Team and Student Information

Desk (SID) will always be happy

to help.

And remember whatever you

do here at ITB you’re not just

getting a qualification – you’re

getting an education.

Enjoy!

Dr. Mary Meaney

President

Twitter

Facebook

Follow us on Twittertwitter.com/itbdublin

Join us on Facebookwww.facebook.com/itbdublin

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DIA DUIT + FÁILTE ROMHAT

Bhuel! Tosaíonn saol an choláiste

anseo – agus tá súil againn go

ndéanfaidh tú an méid is fearr

de le cúnamh ón eolas agus ón

gcomhairle atá sa lámhleabhar

agus dialann seo. Cuireadh an

lámhleabhar seo le chéile chun

gach eolas a thabhairt duit maidir

le saol an champais agus na

taitneamhachtaí, seirbhísí agus

tacaíochtaí éagsúla atá ar fáil

duitse. Laistigh den dialann tá

uimhreacha úsáideacha, d’fhéilire

acadúil, liosta polasaithe agus – ar

ndóigh – do dhialann chun tú a

choimeád suas chun dáta le do

shaol ó lá go lá! Is féidir teacht ar

eolas ábhartha eile do mhicléinn

ar ár suíomh idirlín www.itb.ie nó

ó ár n-inlíon atá roctain ar ó gach

ríomhaire ar líonra inmheánach an

ITB chomh maith le Seirbhísí na

Mac Léinn ar ndóigh. Beidh áthas

ar an Deasc Eolais Foirne agus

Mac Léinn (SID) cabhrú leat uair

ar bith.

Agus cuimhnigh cuma cad atá ar

siúl agat anseo ag ITB ní h’amháin

go bhfuil cáiliocht á fháil agat – tá

oideachas á fháil agat.

Bain taitneamh as!

Dr. Mary Meaney

Uachtarán

Twitter

Facebook

Follow us on Twittertwitter.com/itbdublin

Join us on Facebookwww.facebook.com/itbdublin

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Handbook 2011 | 2012 3

COnTEnTs

sERVICEs + FACILITIES p. 4

sERVICEs + SUPPORTS p. 8

RIGHTs + REPRESENTATION p. 15

JOIn + ENJOY p. 17

POLICIEs + PROCEdURES p. 21

FInAnCE + EXAMINATIONS p. 23

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sERVICEs + FACILITIES

CAmPUs FACILITIEs

ImportantMessageforAllITBStudentsThe information in regard to regulations, policies and procedures contained throughout this handbook is constantly updated on the ITB Intranet, under the Document Management System (DMS). It is the your responsibility to familiarise yourself with relevant regulations and policies on the DMS, and review it on a regular basis for updates. The DMS can only be accessed from ITB’s computer network at http://bravo.

THE CAmPUs

ITB is one of the most advanced third level institutions in the country and is fully equipped with computer and electronic laboratories, lecture theatres with the latest audio-visual equipment and learning aids, fully equipped workshops, library, restaurant and students’ union area. Naturally ITB is designed with accessibility in mind and we’re always happy to discuss the individual requirements of any student with special access, mobility or other needs.

sTUDy FACILITIEs

A Group Study area is located in Block A and arrangements can be made through a head of department for unsupervised access to specialist laboratories or Workshops. Induction and briefing sessions will be held in the first few weeks of Semester 1 to introduce you to ITB facilities and you can always ask academic, library or technical staff for assistance at any time throughout the year.

REsTAURAnT AnD COFFEE DOCk

A fully equipped restaurant serves a variety of hot and cold meals and refreshments from 8.30am to 9.00pm Monday to Friday. The Coffee Dock upstairs in Block C (Croí) extends into a recreation area with pool tables, jukebox etc. There are vending machines in the restaurant area and Group Study area (Block A). Food and drink is prohibited in classrooms and laboratories at all times.

BAnkInG sERVICEs, TELEPHOnEs AnD sHOP

There is an ATM at Block C as well as an on-campus banking service with a designated bank Student Officer available to advise students regarding personal financial matters and the benefits of the ‘third level student package’ on offer.

Mobile phones must be switched off during classes, examinations and in the Library.

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A shop providing stationery, snacks, confectionery and soft drinks is open from Monday to Friday during term time

LOCkERs

LockerslocatedinBlocksA,EandF• Lockers can be selected for use on a

first-come-first-served basis by any student holding a valid ITB student ID card (one locker per student). There is no charge for the use of the locker.

• Each student must provide their own lock for their chosen locker. Locks may be on sale in the Institute shop.

• Where keys have been mislaid, it is the student’s responsibility to have the lock removed. If the student wishes a member of ITB staff to remove the lock for them, there will be a charge of €25.

• Any locks remaining on lockers at the end of the academic year or the apprentice phase will be removed by ITB staff. Any contents remaining in lockers at that time will be retained for a period of one month only, after which time they will be disposed of.

LockerslocatedinBlockD• Lockers are allocated, in the relevant

workshop, according to the apprentice number on the official sign-in sheet.

• There is no charge for the use of the locker for the duration of the apprentice term.

• It is the responsibility of the apprentice student to use a lock on the allocated locker at all times. Locks may be on sale in the Institute shop.

ORATORy AnD QUIET ROOm

The oratory (C106) is open throughout the day and offers a space for prayer or reflection or just a quiet place to escape from the hub-bub of college for a while. There are services at various stages during the Academic Year. A quiet room (E227) is also available for students during term time from 9.00am to 5.00pm Monday – Friday.

HEALTH, sAFETy AnD sECURITy

ITB is committed to maximising environmental health and safety for all staff, students and visitors.

FireandEmergencyDrillsEvacuation drills are carried out periodically on Campus. Emergency Exits in all buildings are clearly marked with a green “running man”. These exits have either a pushbar or magnetic lock which will automatically release In the event of a fire alarm activation.

EmergencyEvacuationThe fire alarm is a continuous high-pitched ringing tone. On hearing the evacuation alarm:• Leave the room immediately.• The last person to leave a room should

close the door behind him / her if it is safe to do so. Do not lock the door and do not return for personal belongings.

• Leave the building by the nearest emergency exit (note that this may not be the exit you normally use for access).

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• Proceed to the assembly point in the carpark.

• Do not re-enter the building until authorised to do so by the Estates Manager or his authorised representative.

• Cooperate with Caretakers and Security and follow their instructions during an alarm activation.

Failure to comply with evacuation procedures is a disciplinary offence(reference document 3HS15).

DesignatedAreasDo not enter any designated area without the required personal protective equipment.

ReportingAccidentsAll accidents or incidents must be reported to the student health centre or any member of staff. An accident form must be filled out for all accidents, incidences and near-misses (reference document 4FHS01).

SecurityWhile ITB will take every reasonable precaution, you must take care of your own health and safety. Please don’t leave valuables unattended in classrooms/ laboratories or on view in your car as we do not accept liability for loss of or damage to your possessions. In the event of a robbery or any suspicious activity please report it to Security.

ITB Security/Caretaking staff monitor and enforce regulations pertaining to Security and Health and Safety issues on campus. Students should respect their authority at all times and follow instructions given by them on the above issues. Always carry your ITB Student or Staff ID Card. Security Officers/Caretakers have the right to ask you for your student ID card at any time. If you feel uncomfortable walking to your car late at night the security officer will watch you on the monitor to see you get there safely. ITB Security can be contacted at (01) 8851099.Phone Security if you observe any suspicious activity on Campus.

CAR AnD BICyCLE PARkInG

Car parking spaces are available on Campus for staff, students and visitors.Please park in designated spaces and only park in a disabled parking space if you have an authorised Disabled Parking Permit. Cars parked elsewhere on campus may be clamped. Please check the ITB website for information on Parking Permits and Pay & Display. ITB intends to introduce a permit /payment system for parking on Campus during Academic year 2011/2012.

Obey the rules of the road when driving on campus. Report any dangerous driving to security at (01) 8851099 or to a caretaker.

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Dangerous driving is not tolerated at ITB and may result in disciplinary proceedings, or in vehicles being denied access to the campus.

Bicycle parking facilities are also provided and shower facilities are available in Blocks C and D. There is a bicycle path across campus grounds from the main entrance near Blanchardstown Road North to the main buildings.

smOkInG

Smoking is prohibited in all ITB buildings and on the walkway. A designated smoking shelter is located outside Block C.

ALCOHOL

The consumption of alcohol is not permitted on Campus without prior written approval from the Registrar’s Office.

THE EnVIROnmEnT

We would ask you to support our commitment to protecting the environment by:• Being environmentally responsible,

both on and off campus.• Conserving natural resources by

reusing and recycling material.• Ensuring the responsible use of

energy throughout our campus.• Participating in efforts to improve

local environmental protection.

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sERVICEs + SUPPORTS

WELCOmE FROm THE sTUDEnT sERVICEs OFFICE

Operating under the umbrella of the Registrar’s Office we work with lecturers and tutors in supporting students throughout ITB. That means we’re here to help you – so feel free to talk to us on (01) 885 1028.

IDEnTIFICATIOn CARDs

Your ITB student ID card is issued at Registration and must be produced on request to any ITB Officer or other person authorised by ITB to request it. You can get duplicate ID card for a fee of €10.00. It remains the property of ITB and must be returned if you withdraw from your course.

nOTIFICATIOn OF ADDREss

At the time of registration, or as soon as possible thereafter, each student must inform the Student Information Desk (Library F Block) of the address of his/her residence during term. Immediate notification of any change of address (either permanent home address or term residence) during the academic year must also be given to the same office (01)8851591 or 01 8851592 as all correspondence will be sent to this address.

LOsT PROPERTy

The SID desk provides a lost and found service which is located in the Library Block F.

WELFARE sERVICEs On CAmPUs

As well as looking after your academic welfare ITB is committed to providing caring support and assistance with your personal, medical and counselling needs and – of course – equal opportunity for all students. Take a bit of time to familiarise yourself with The Student Charter and Policies (page 8) for more information about your rights and obligations.

sTUDEnT sERVICEs OFFICER

LocatedfirstfloorBlockCPart of our commitment to equal opportunity for students means meeting any special needs that might cause difficulty with the presentation of lectures. This could include the provision of special equipment where budgets permit and we will liaise with and take advice from appropriate external groups such as Health Boards or other national bodies as appropriate.

If you think we could help you please get in touch as soon as possible with your Tutor, Head of School or our Student Services Officer, Cynthia O’Hea, (01) 885 1028 as special arrangements can be made at examination time as long as enough notice is given and you register with the student services office.

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Cynthia O’Hea, Student Services Officer

Ger Quiney, Student Counsellor

Patricia Doyle, Student Services

Marie Smyth, Nurse

Maria Brown, Careers Development Manager

Ronan Keaskin, Sports Development Officer

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HARDsHIP FUnD

A small emergency fund is available for students who run into short-term financial difficulty. If you need to you can find out more from the Student Services Officer (01) 885 1028 but remember students are expected to pay the money back as soon as things improve so that other people can benefit from it too.

DIsABILITy FUnD

Full-time students with special needs may be eligible for funding for specific supports including transport costs, study skills, academic support, equipment and software. If you think you might be eligible please contact the Student Services Officer as early as possible. Funding is determined by the Higher Education Authority (HEA) and your application, supported by appropriate documentation and/or assessments, must made by mid-October.

The Disability Act 2005 sets out to make significant improvements to the everyday lives of people with disabilities. It forms part of the Government’s National Disability Strategy, which also includes the Employment Equality Act, 1998, the Equal Status Act, 2000, the Equality Act, 2004, the Education for Persons with Special Educational Needs Act, 2004 and the Comhairle (Amendment) Bill, 2004. In short, the Act places a number of statutory obligations on public bodies (which include Higher Education Institutions) to:

• make public buildings accessible to people with disabilities

• make public services and information accessible to people with disabilities

• be pro-active in employing people with disabilities.

It also provides for:• Individual assessment of need and

related ‘service statements’.• Sectoral plans in key service areas.• Restrictions on genetic testing.• The establishment of a Centre for

Excellence in Universal Design.

HowisdisabilitydefinedundertheAct?The definition of disability used in the Disability Act is quite restrictive: “...’disability’, in relation to a person, means a substantial restriction in the capacity of the person to carry on a profession, business or occupation in the State or to participate in social or cultural life in the State by reason of an enduring physical, sensory, mental health or intellectual impairment...” In other words, a person must have a significant ongoing difficulty in the area of communication, learning or mobility. If you have any queries in regard to disability please contact the Student Services Officer at (01) 885 1028.

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sTUDEnT AssIsTAnCE FUnD

Administered by the Student Services Officer, this fund is provided by the HEA to assist full-time students experiencing financial hardship to cover costs including accommodation, transport, materials and books. Childcare support can also be provided in circumstances where the availability of affordable, accessible childcare is an obstacle to a student’s full participation in their chosen course

Funding may be made available after a confidential interview and subject to approval at Student Assistance Fund meeting. Application forms are available from the student information desk in the library and you can download the form from the website www.itb.ie.

For information on funding available at third level please check the website www.studentfinance.ie an initiative of the Higher Education Authority (HEA).

nATIOnAL LEARnInG nETWORk AssEssmEnT sERVICE

LocatedBlockAThe National Learning Network Assessment Service works in close collaboration with the Student Services Office. Its purpose is to provide a high quality service to students with specific learning difficulties – and any other difficulties that affect learning – to identify their needs and offer support and practical strategies.

The Service promotes inclusive education nationally through the development of its unique learner profiling facility together with comprehensive educational, vocational and functional activity support services for third level students with Specific Processing/ Learning Difficulties. It provides students with the most appropriate and suitable supports in order to empower them to achieve their true potential, and complete a course of study.

The Centre realises that all students learn differently – for example:• some will prefer to receive

information through the visual channel e.g. through graphs, maps, diagrams, and pictures;

• others may learn better through the auditory channel e.g. through discussion and listening;

• and some prefer to learn through the kinaesthetic channel e.g. through movement and doing.

By accessing the Assessment Service, you’ll get to explore your own learning profile and investigate how you learn best. You might meet with an educational psychologist, occupational therapist, education support worker, or technology advisor depending on which area you wish to explore, and the staff will also provide advice on study skills, time management, organisational strategies, and software and technology supports. ITB staff can also seek support from

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the assessment service in relation to techniques and strategies for supporting their students’ learning. You can contact the service at (01) 885 1386 or e-mail [email protected]. All information is treated with the utmost respect and confidentiality.

COUnsELLInG sERVICE

LocatedroomA2,BlockACollege life for most students is a challenging and enjoyable experience. From time to time, some students may experience difficulties with study or examinations, lack of confidence and self-esteem, bereavement, unsatisfactory relationships, family concerns, alcohol or drug problems, anxiety or depression. The Student Counselling Service is a good place to discuss and explore these issues. Some concerns can be addressed in a single session, while others may require additional time and effort.

The Counselling Service is available to all students and is free and confidential.

Ger Quiney, the Student Counsellor is available Monday to Friday and can be contacted by e-mail [email protected], mobile (087) 2406908 or by dropping up to Room A2, Block A.

mATURE sTUDEnTs

Although education can be highly enriching and rewarding, it can also be demanding after a long period away. If you start to experience difficulty or would

just like to talk about it, please seek support and help as soon as possible from your Tutor, Head of School, Head of Department or Student Services Officer.

CAREERs sERVICE

Locatedfirstfloor,BlockCThe Careers Service offers support and advice to students on such issues as:• Career Planning• CV and Letter Preparation• Interview Techniques• Presentation Skills• Further Study• Employment Opportunities

The Careers Service advertises graduate opportunities, job vacancies and general careers information on the Careers Noticeboard(s) and at www.itb.ie.

Appointments Students can drop in on Tuesdays and Wednesdays from 10.00am to 12.30pm. If you would like to make a one-to-one appointment with the Careers Office please contact the SID desk in the Library on (01) 8851592 or contact the Careers Office directly on (01) 8851025 or e-mail [email protected].

ITB HEALTH CEnTRE

Locatedfirstfloor,BlockCA full nursing service is available without appointment at our fully equipped medical centre Monday – Friday 9.15am to 5.00pm throughout the academic year. Or you can make an appointment to see

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a Doctor who will be on campus twice a week. Arrangements have been made with local doctors for students located off the main campus. Our emphasis is on preventative medicine and healthy lifestyles and a range of educational and informative workshops and seminars are organised throughout the year for students and staff.

All services in the student health centre are free of charge and totally confidential. No information will be divulged to any third party without the prior consent of the student. Students are requested to inform the Student Health Centre of any chronic illnesses at registration.

Institute Nurse: Marie SmythPhone: (01) 885 1105E-mail: [email protected] Students can avail of tetanus vaccine from the medical practice associated with the college. The full cost of the GP visit plus the tetanus vaccine will be covered by the ITB Medical Centre on production of a receipt.

sPORT AT ITB

LocatedBlockC,CroíBuildingThe Sports Development Officer has developed a comprehensive sporting programme for students which includes participation in appropriate higher education and inter-institutional competitions and leagues. To make sure that sporting activities continue to develop as an important aspect of college

life he also works closely with students to determine particular interests and strengths.

Phone: (01) 8851153E-mail: [email protected]

SportingFacilitiesAlong with the ongoing development of new playing pitches, ITB has its own fully equipped fitness suite and sports hall and students have subsidised access to the leisure pool, diving pool and an Olympic 50 metre swimming pool at the National Aquatic Centre. Vouchers for the NAC are available from the Sports Office.

InstituteofTechnologyBlanchardstownSportsScholarshipITB rewards students who have outstanding sporting ability and is now offering sports scholarships to assist them in their chosen sport. Students who are selected for the scholarships can benefit from an excellent financial package as well as excellent support services. For more details or if you’d like to apply go to www.itb.ie. The closing date for applications is October 31st.

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RIGHTs + REPRESENTATION

sTUDEnTs’ REPREsEnTATIOn

Under the Regional Technical Colleges (Amendment) Act 1999, students have a statutory right to representation on ITB’s Governing Body and Academic Council and are also represented on course boards. ITB fosters an environment in which students’ views are invited and considered, and feedback from students is a feature of our quality control and quality assurance processes.

At ITB’s discretion, the student representative body is funded partly from the student registration charge. Funds provided in this way are intended for the benefit of the student body as a whole and are to be spent in providing various agreed social, recreational and welfare facilities.

sTUDEnTs’ UnIOn

Welcome to all from the Students’ Union and here’s hoping you enjoy your time here! The Students’ Union is a representative body democratically elected by the student body each year in May to provide representation and support for all students at both academic and non-academic level.

All Students are automatically member of the unions as we’re here for your benefit and to act on your behalf feel free to approach us at any time, about any issue. And, of course, the strength of any Students’ Union is dependent on its membership, so please get involved as much as you can.

Any questions? Contact any of the Union’s officers on (01) 885 1101. Student Union President/Education Officer, Darragh McGillThe President of the Union represents the view of the Union and the students to the college as well as overseeing Union operations and helping to plan activities for the year. It’s a full time position and Darragh is also an automatic member of the Academic Council, Finance committee and Education committee among others. As Education Officer he also provides information for students and assists with problems, complaints or grievances they have relating to their studies. E-mail [email protected] or phone (01) 885 1101.

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Student Union Vice President/Welfare Officer, Aideen HartnettThe Welfare Officer covers a wide range of issues that affect the welfare of students, such as financial assistance, health, disabled access, childcare, accommodation, employment, safety and safe sex. This involves regular attendance at meetings of various student services committees and regular liaison with service providers. Aideen is responsible for representing student welfare concerns to ITB.

Entertainment Officer, Brian CarpenterThe Entertainments Officer is responsible for organising and co-ordinating the social events for the student body. The social side is hugely important for student life, and Brian is responsible for organising such events as Freshers’ week, Rag week and many other regular socials throughout the year.

Clubs and Societies Officer,Ciara Mc DonaldThe Clubs and Societies Officer is responsible for overseeing all the clubs and societies in ITB, getting students actively involved and offering help to students who want to set up new clubs. Joining a club or society is the best way to make new friends at college, across class boundaries, and gives you the opportunity to represent the college at intervarsity level with many of the sporting clubs. A clubs and societies day will be held in September.

Student Union President/Education Officer, Darragh McGill

Student Union Vice President/Welfare Officer, Aideen Hartnett

Entertainment Officer, Brian Carpenter

Clubs and Societies Officer,Ciara Mc Donald

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JOIn + ENJOY

FREsHERs’ ExHIBITIOn

During September you can join any of the clubs and societies and the Freshers’ exhibition is perfect for helping you to figure out which one suit. Of course, if you have a particular interest that’s not represented at ITB, you can set up a club or society through the Students’ Union. The Students’ Union recommends that students get involved in Freshers’ week as much as possible in order to make new friends. Pleasenote:ItisessentialthatanycluborsocietymemberswhowishtobookaroomformeetingscontactShayMurphy,BuildingsOffice,[email protected]).

It is advisable to book as early as possible as rooms are well utilised for teaching/tutorial purposes. Organisers of any special events should liaise with Bronagh Elliott, Academic Administration and Student Affairs Manager (01 885 1041 or by e-mail [email protected]) to obtain confirmation before circulating notice of events.

CLUBs AnD sOCIETIEs

ClubsWith the excellent sports facilities available at ITB, student participation and club membership is increasing each year. We look forward to a successful year for all of our clubs, many of which will be competing at intervarsity level.

GAAOne of ITB’s largest clubs consisting of men’s senior football, fresher’s football, ladies’ football and men’s hurling. The men’s senior football team won the Division 3 league and championship double this year. The ladies team won the Division 4 league.

SoccerA large club with a great following consisting of two men’s teams and a ladies’ team. The men’s teams compete in the CFAI league and cup where both teams reached the league semi-finals this year. The ladies’ team won the division 2 regional league.

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FutsalAnother large club that organises internal leagues among ITB students each semester in the Sports Hall. This club is becoming more popular and there are also day long tournaments held during both Freshers and RAG week. Each year a representative team is chosen to compete in the intervarsities for ITB.

PoolThe pool club organises and promotes internal leagues on campus each semester. The pool tables are situated in the student common room and are available to all students at all times. Out of these leagues an ITB team is chosen to represent the college in the CUSAI league.

BasketballThe club consists of both men’s and ladies’ teams who compete in the ICBA leagues and cups. Both teams play in the Division 2 league and reached the finals of the Intervarsities over the last two years. Members are coached twice a week by an experienced national league basketball coach.

SwimmingThis club takes advantage of ITB student’s free access to the national aquatic centre which includes water slides, diving boards and a 50 metre pool. They also train twice a week with an experienced coach to compete in intervarsity events. Vouchers can be collected from the Sports Office.

Athletics ClubThe athletics club was re-introduced to the college last year with twelve new Members. Eleven of those students recently competed in the outdoor track and field championships.

Mixed Martial ArtsThe mixed martial arts club train once a week on campus with a qualified instructor. Levels range from beginners to advanced with the more experienced members of the clubs competing for the college in intervarsity events.

RugbyThis club is becoming more and more popular every year. Members train and play home games in Coolmine. They currently play in the Division 3 league. The club caters for beginners to experienced players who have represented both Ireland and Leinster at various levels.

BadmintonOne of our newest clubs with both men’s and ladies teams. They compete at intervarsity level where colleges are divided up into divisions and play in a blitz format league four times a year

BoxingThis is one of our newest clubs with three new members that competed for the college this year. They took part in the novice and intermediate championships taking home two silver medals.

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GolfThis society caters for the elite golfers in the college. The top players are picked torepresent the college on a national stage. This year our team won the shield event in Carton House.

Olympic HandballThis club is only newly set up and caters for all levels. CUSAI run competitions ona blitz format against other colleges each semester. This year the college played inthree of these taking home a bronze medal.

VolleyballThis club is only newly set up and caters for all levels. The mixed team will compete at intervarsity leagues against other colleges and trains once a week

TennisThis club is only newly set up and caters for all levels. They train at least once a week in a local outdoor court and play internal competitions. SocietiesInvolvement in societies is a great way to meet new people while developing more interests. A number of societies are already established in ITB, and there is always room for more! The Students’ Union can help if you want to start a new society so please get in touch if you have any new ideas.

ITB Computer Society – CompSocThe computer society aims are to promote the use of technology in everyday life. CompSoc hold talks, seminars, tournaments, workshops and much, much more. Find more info at http://cs.itbsu.ie.

ITB Airsoft Society – AirSocThe Airsoft society aims to organize subsidised Airsoft events, promote Airsoft as a sport, facilitate the Airsoft community on campus and compete in intervarsity Airsoft events.

Poker SocietyA society for the students of ITB to come along and enjoy a “friendly” game of poker. We are available Monday to Friday and can be found at the poker tables in the common room.

Music SocietyTo play music, any type of music welcome.

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Dynamic in Jesus – DIJA fun club that aims to gather Christians and non-Christians together. Share testimonies and enjoy freedom in Christ.

ITB Dance SocietyThe dance society has been set up for people who love to dance. The dance society runs weekly classes in different styles of dance, mainly hip-hop and salsa. The dance society aim to compete in competitions against other colleges.

GeoCaching Society – GeoSocTreasure hunting using GPS co-ordinates. A list of all GeoCaches “treasure” are found on the website geocaching.com. Members of the society will pick a GPS co-ordinate from the website and try to find the cache at the specific spot.

ITB Islamic Society – IsocA non political affiliated society is run by a group of ITB students elected by students annually. Their activities/events are planned for the student/staff of ITB. Isoc presents an authentic image of Islam within the campus. Isoc refers to the Qur’an and the sayings and acts of their messenger Muhammad.

ITB Photography Society – PhotoSocA society for anyone interested in photography from beginners to experienced amateurs we will organise monthly exhibitions and competitions, days out and occasional weekends away.

Surfing Society – SurfSocSurfSoc ITB is the newest, most exciting, unique, and fun society ITB has to offer. We provide students with the opportunity to learn a new exciting sport and also the chance to get away with college friends on regular trips throughout the year. For further information contact Ciara McDonald Student Union Clubs & Societies Officer at [email protected].

LGBTThe LGBT (Lesbians,Gays,Bi-sexuals,Tran-sexuals) society was only recently re-introduced to ITB and almost straight away was named Best New Club of the Year both within ITB and nationally. New members are always welcome

For further information contact Ciara McDonald Student Union Clubs & Societies Officer at [email protected].

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POLICIEs + PROCEdURESOur policy as regards education is clear – to design and deliver education and training that is relevant and responsive to economic and social needs both locally and nationally. The following information is to give you an idea of how ITB came into being, and outlines the academic structure.

LEGAL sTATUs OF COURsEs

The Regional Technical Colleges (Amendment) Act 1999 was enacted by the Oireachtas in July 1999. This Act puts the Institute of Technology Blanchardstown on the same statutory footing as the twelve other Institutes of Technology already operating under the Regional Technical Colleges Acts 1992 and 1994. The Institute also operates under the Qualifications (Education and Training) Act, 1999 and will be covered by the Qualification and Quality Assurance (Education and Training) Act 2011 once enacted.. ITB has been awarded Delegation of Authority and as a result has the authority to award qualifications to those completing courses up to Level 9 of the National Framework of Qualifications (NFQ). With regards to Protection for Learners the requirements of Section 43 of the Qualifications (Education and Training) Act, 1999 do not apply to programmes of study offered by the Institute. Notwithstanding this, it is Institute policy to take all reasonable actions to accommodate students to completion on a course following registration.

VALIDATIOn OF COURsEs

Courses and academic standards are validated by the Academic Council with authority delegated from the Higher Education and Training Awards Council (HETAC).

GOVERnInG BODy

The policies and business of ITB are overseen by a statutory Governing Body appointed by the Minister for Education and Science. The Governing Body has members representing ITB, the State, the community and business and meets regularly to ensure that ITB develops along agreed lines. Students are represented on the Governing Body.

ACADEmIC COUnCIL

The Academic Council is the Statutory Body appointed by the Governing Body under the Regional Technical Colleges Act 1992, to assist in the planning, co-ordination, development and overseeing of ITB’s educational work. Among its many roles, it has to protect, maintain and develop the academic standards of the courses and the activities of ITB. The Academic Council advises ITB’s Governing Body on all matters relating to the academic standards within ITB. The Academic Council meets regularly to review academic activities. The composition of Academic Council includes representatives of academics, other staff and students.

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WITHDRAWAL FROm ITB

A student withdrawing from ITB should initially consult with the relevant Course Co-ordinator, Head of School, Head of Department, Class Tutor or Academic Administration and Student Affairs Manager, prior to leaving. In order to withdraw officially from ITB, a student must complete the Student Withdrawal Form 4FSS01, available on the Intranet and this form must be signed off by a relevant member of academic staff. Students must return their student ID Card with this application form to the relevant school office. Once you have registered for, and commenced a course of study, fees/charges will not normally be refunded. If registered with Student Services Office please notify the office immediately of your withdrawal.

DEFERRED EnTRy (FULL-TImE sTUDEnTs)

Acceptance of a place offered on a course may be deferred to a subsequent year in certain circumstances and under certain conditions. Details of the deferral procedure for first year students are given in the CAO handbook. Requests for a deferral are made directly to ITB’s Academic Administration Office and not to the CAO. If a deferral is required prior to registration with ITB, students should do the following:• Do not accept the offer through the

CAO.• Write immediately to ITB outlining

reasons for the deferral request.

• Attach the relevant CAO offer ‘slip’ to the letter.

• Mark ‘deferred entry’ clearly on the envelope.

• The letter must arrive in ITB at least 2 days before the ‘Reply Date’ on the CAO Offer Notice.

• If granted a deferral, you must re-apply through the CAO in the next year, placing the deferred course as the only preference on the application form; otherwise the deferral will lapse.

HOW TO mAkE A COmPLAInT As A sTUDEnT

As indicated in our welcome statement we aim to develop, nurture and educate our students to the best of their potential. Despite the various supports and quality control procedures in place, you may come up against a situation where you feel you have been treated unfairly. If you wish to make a complaint, please detail the problem and sent it by e-mail to [email protected].

AlistofpolicydocumentsforITBstudentsisavailableonpage6oftheaccompanyingDiary.Itisthestudents’responsibilitytofamiliarisethemselveswiththesepolicies.

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FInAnCE + EXAMINATIONSThe information on fees and grants provided in this section should only be used as an indicator. The Institute website http://www.itb.ie/StudyatITB/feesgrants.html will be updated with new information as it becomes available from the Department of Education & Skills.

FULL-TImE sTUDEnT COnTRIBUTIOn AnD TUITIOn FEEs

sTUDEnT COnTRIBUTIOn

A charge of €2,000 is payable by each student to cover non-tuition student services such as examination entry fees, support for student services and support for student clubs and societies. Those not in receipt of a maintenance grant are required to pay the full amount by registration. These charges are regulated by the Department of Education and Skills.When registering for the first time, those who can show documentary evidence

such as a letter from their local VEC or local authority that they qualify for a maintenance grant, will not be required to pay this charge.

TUITIOn FEEs

EUNationalsEuropean Union nationals attending full-time undergraduate courses at ITB are not normally required to pay any tuition fees. EU nationals who are repeating a full year of study must pay tuition fees. Any EU national who is following a second or subsequent third-level course may also be required to pay tuition fees, depending on the type and duration of the previous course attended. Any EU national who has not been resident in an EU member state for 3 of the past 5 years will be liable for tuition fees.

You will find more information on www.studentfinance.ie. The rate of fees is set annually by the Department of Education & Skills.

Fees for 2011/12 are as follows.

UndergraduateAwardEUFees

TuitionFee2011/12

StudentContribution2010/11

Total

Higher Certificate Level 6 € 868 €2,000 €2,868

Ordinary Degree Level 7 € 954 €2,000 €2,954

Engineering Honours Degree Level 8

€2,450 €2,000 €4,450

Other Honours Degree Level 8 €1,819 €2,000 €3,819

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Non-EUNationalsNon-European nationals attending full time undergraduate courses at ITB are normally required to pay tuition fees. Fees for 2011/2012 are €8895.00 per annum. Refugees with official refugee status

(at the time of first registration) are not required to pay tuition fees. If a student is in the process of seeking asylum, they are considered as non-EU nationals.

Fees for 2011/12 are as follows:

Any non-EU national who has been legally resident in an EU member state for at least three of the last five years may qualify to pay tuition fees at the EU rate. It is a requirement that documentary evidence of residency and the duration of residence in the EU member state is provided to qualify for the EU rate of tuition fees.

You will find more information on www.studentfinance.ie.

Pleasenote:Studentsareresponsibleforthepaymentoffeesandanychargesbythestatedduedates.IfyouareunclearaboutyourownindividualcircumstancesandtheconsequenceforpayingfeespleasecontacttheFeesandGrantsSectiondirectlyon(01)8851000.FeesaresubjecttochangeasdirectedbytheDepartmentofEducation&SkillsandareapprovedbytheInstitute’sGoverningBody.

UndergraduateAwardNonEUFees

TuitionFee2011/12

StudentContribution2011/12

Total

Higher Certificate Level 6 €8,895 €2,000 €10,895

Ordinary Degree Level 7 €8,895 €2,000 €10,895

Engineering Honours Degree Level 8

€8,895 €2,000 €10,895

Other Honours Degree Level 8 €8,895 €2,000 €10,895

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mAInTEnAnCE GRAnT sCHEmEs

There are 3 main student grant schemes which are briefly outlined below for students intending to study at the Institute of Technology Blanchardstown. You will find more information about these schemes on www.studentfinance.ie. • Third Level Maintenance Grants

Scheme for Trainees (TLT) • VEC (Vocational Education

Committees) Scholarship Scheme • Higher Education Grants (HEG)

Scheme Third-LevelMaintenanceGrantScheme for Trainees (TLT) caters for students who are attending two-year higher certificate and three-year ordinary bachelor degree courses (Level 6 and Level 7 courses) in the Institutes of Technology. The TLT scheme is administered by the VECs. A complete list of VECs is available on www.studentfinance.ie.

TheVECScholarshipScheme largely caters for students who hold a higher certificate or ordinary bachelor degree (from an Institute of Technology) and are progressing to an approved honours bachelor degree course in an approved higher education institution in Ireland, including universities. This scheme also caters for students pursuing honours bachelor degree courses in Institutes of Technology, students pursuing higher national diploma courses in Northern Ireland and students progressing to approved honours bachelor degree

courses in third-level institutions in other EU Member States. Post-graduate studies in Ireland are also covered. The VEC scholarship scheme is administered by the VECs. A complete list of VECs is available on www.studentfinance.ie. TheHigherEducationGrant(HEG)Schemelargely caters for students attending honours bachelor degree, higher diploma, post-graduate diploma, masters degree and doctoral degree courses (Level 8, Level 9 and Level 10 courses) in an approved higher education institution in Ireland, including universities. It also applies to some undergraduate courses in certain publicly funded third-level institutions in the European Union (EU). The HEG scheme is administered by the local authorities. A complete list of local authorities is available on www.studentfinance.ie.

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To be eligible for financial assistance under the student grant schemes, you must be entering an approvedfull-timecourse in an approvedinstitution. You must also satisfy the eligibility conditions for the relevant scheme which include age,nationality,residence,academicprogressionandmeans. If you are unsure about the terms of a scheme or whether the course you intend to pursue is an approved course in an approved institution, you should contact your local authority or VEC, or read the schemes on www.studentfinance.ie.

All applicants should be at least 17 years of age on 1st January 2011.

If you think you are eligible for the maintenance grant, you should apply for it as soon as possible. The application process is now open. You do not have to wait until you receive an offer of a place or enrol in college. The initial closing date for receipt of completed applications by the grant-awarding agencies for the 2011/12 academic year is 31 August 2011, however grant-awarding agencies may at their own discretion accept applications for a period after this date. Only when your application has been completed in full and submitted to the grant-awarding authority can your eligibility be determined. You can download a maintenance grant application form and guidance note on www.studentfinance.ie.

You should apply for a student grant to the local authority or Vocational Education Committee (VEC) in your home area, not the area where the college is located. ReviewofStudentGrantsStudent grants awarded under the student grant schemes are reviewed each year. If you held a student grant in 2010/11 and are continuing your studies in the 2011/12 academic year you should contact your local authority or VEC.

PaymentofTLTStudentGrantsforLevel6and7studentsAwarded grants will be paid directly into a student’s bank account, for categories, rates and payment schedule dates please go to http://www.itb.ie/StudyatITB/feesgrants.html

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BACk TO EDUCATIOn ALLOWAnCE

The Back to Education Allowance (BTEA) allows people in receipt of certain social welfare payments to retain those payments whilst participating in approved full-time courses in further and higher education.

The BTEA allows qualifying persons to return to full-time education in approved courses while continuing to get income support. Approved programmes range from foundation courses to postgraduate courses.

Participants receive a standard rate of payment that is not means-tested. From September 2010, students entering a new course who are in receipt of the Back to Education Allowance will no longer be eligible for a maintenance grant. Such students can, however, apply under the relevant maintenance grant scheme to have the student services charge and any tuition fees payable for the course paid on their behalf.

Students currently in receipt of the BTEA and the maintenance grant will continue to be eligible for both payments for the duration of their current course provided they meet the terms and conditions of the scheme. Further information is available on www.studentfinance.ie or www.welfare.ie.

COnTInUInG EDUCATIOn TUITIOn

FEEs – 2011/2012

Courses are priced individually; please see the ITB Continuing Education prospectus and course details on: www.itb.ie.

Pleasenotethatacceptanceoffeesisnotaguaranteeofaplaceonaprogramme.Whereaplaceisnotallocatedarefundoffeeswillbeprocessed.

TAx RELIEF On FEEs

Students who pay their own fees may be entitled to tax relief. Information on tax relief is available on the following website www.revenue.ie.

FEE REFUnDs

The Institute accepts no obligation to refund or waive any tuition fees or non-tuition student contribution paid by a student who withdraws from a programme or course of study.

Students cannot be registered for the current academic year if they have any fees outstanding from a previous academic year.

a. Full-time programmes1. Where by virtue of being offered

a higher offer through the CAO, a student withdraws from a full-time programme to take up an academic programme in another College, a full refund of tuition and/or registration fees may be given, subject to a written request being made.

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2. Where a student on a full-time programme obtains a grant from the Vocational Education Committee or Local Authority, a refund of fees paid may be made. Refund of any fees will depend on the category of grant approval received.

3. Where a student on a full-time course formally withdraws from the Institute:– Prior to 31 October a full refund

of fees paid will be considered (first census date).

– An administration fee of €120 will be retained.

– Prior to 31 January (second census date) but after 31 October a refund of half fees paid will be considered. An administration fee of €120 will be retained.

– After 31 January (second census date) no refund will be made. Appropriate fees will be charged in full in the following academic year, should the student re-register on the programme.

b. Continuing Education Programmes – Where a student on a self-funded

course formally withdraws from the Institute prior to commencement of the programme, a refund of fees will be considered. An administration fee of €120 will be retained.

– Where a self-funded course does not run the student will be refunded the fee paid.

– No refund will be made where a student withdraws from a part-time programme after commencement of the programme.

REGIsTRATIOn

Registration for full-time students will take place during the first week of semester one (Thursday 8th and Friday 9th September for all first years and during the week beginning Monday 12th September for all other years) as indicated in your registration pack documents. Registration for part-time students will be during the second week of term (week commencing Monday 19th September). A student who does not register will NOT be eligible to attend their course, their grant or scholarship may be affected and they will not be permitted to sit any exams. A late registration fee of €50 will be payable by any student who does not register at the time given in their registration letter. There will be one opportunity for late registration, the date of which is notified to students on college noticeboards and via the student e-mail system at ITB.

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PLAGIARIsm

Plagiarism is defined as deliberately representing someone else’s ideas or work as one’s own. Normally, this involves using someone else’s work without giving acknowledgement to the source of information. It is also plagiarism to alter the form and context of the work to conceal the source.

It is an accepted practice that all members of the academic community use and build on the work of others in an open and explicit manner and with due acknowledgement. Students are expected to use other people’s works and ideas, for example by reference to books, journal articles or use of computer programmes. However, students must accurately refer to sources of information used. In the case of project work, this would include reference to similar projects undertaken by students in the past.

While the Internet often offers a wider range of possibilities for researching particular themes, it also requires particular attention to be paid to the distinction between one’s own work and the work of others. Particular attention and care should be taken to keep track of the source of the electronic information obtained from the Internet or other electronic sources and ensure that it is explicitly and correctly acknowledged.

The institute makes use of plagiarism detection software ‘Turnitin’, which scans submitted student documents for non-original work. Once submitted, a student’s document is compared against over 150 million student papers, 14 billion web pages and 90,000 journals, periodicals and books. The system is designed to discourage plagiarism and also educate students in the values of correct referencing and citation.

Plagiarism is a serious academic offence that must be avoided by all students. Students found to commit plagiarism (this refers to all assignments and examinations conducted by ITB including, continuous assessment examinations, final examinations, aural and oral examinations, and projects submitted as part of course work) are subject to ITB disciplinary procedures (reference document 3AS08).

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GRADInG sysTEms

REFERENCE DOCUMENT 3AS06 ONDMS (MARKS AND STANDARDS )GradePointAverageCalculationsThis Alphabetic Grading Scheme uses the 60 Credit Year or 30 Credit Semester structure. This scheme applies to students following courses on a full-time basis and to students participating in the Accumulation of Credits and Certification of Standards (ACCS) scheme.

AssEssmEnT AnD GRADInG InDIVIDUAL sUBJECTs

A grade, representative of the quality of a student’s performance in a particular subject or module shall be awarded at the end of each stage or semester for which a student is registered. Table 1 lists the grades that can be awarded. When assigning grades to subjects or modules the following definitions are used.

AssEssmEnT OF AGGREGATE PERFORmAnCE

The aggregate performance of an individual student is represented by the student’s Grade Point Average (GPA) in the examination for each stage or semester of the course followed. In order to determine the GPA for a particular student, the following calculation is carried out. A Grade Point Value is assigned to the alphabetic grade a student has gained for each subject. (See Table 1).

The Grade Point Value is multiplied by the Credits to arrive at a Grade Credit Score for each subject/module. The Grade Credit Scores are then added together and divided by the credits for the stage or semester to arrive at the GPA. Credits gained as a result of being awarded an X in a subject/module are not included in the calculation of GPA.

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TABLE1:GRADESTOBEAWARDEDTOEACHSUBJECT/MODULE

Grade PercentageBand

GradePointValue

CreditsAwarded

IndicativeQualityofPerformance

A 80-100 4.00 Yes Excellent

B+ 70-79 3.50 Yes Very good

B 60-69 3.00 Yes Good

B- 55-59 2.75 Yes Above average

C+ 50-54 2.50 Yes Strong pass

C 40-49 2.00 Yes Pass

D 35-39 1.50 Yes Compensatory pass

F <35 0.00 No Fail

G 40+ - Yes Pass in pass/fail module (not used in GPA calculation)

I No Deferral of result

X Yes Student exempted from the requirements of the subject/module because of previous equivalent learning

W Withdrew

NP Absent/not present

WH Withhold result

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AWARD CLAssIFICATIOns

An inherent feature of all modern examination systems allows for minimally acceptable performance in individual subjects/modules to be less than that required for the course as a whole provided that the weaker performance in those subjects/modules is compensated for by superior performance in the remaining subjects/modules.

In the Alphabetic Grading Scheme while a “D” is the minimally acceptable performance in any individual subject/ module an average performance at “C” level (GPA of 2.0) over the entire course is required to pass an examination as a whole. Therefore, in general, a “D” grade will need to be compensated for by sufficient grades higher than “C” in individual subjects/modules.

To be eligible for consideration for an award at Pass, classification, a candidate must:• Satisfy all the examination

requirements, credits and other requirements for the course as specified in the Approved Course Schedule.

• Pass the final examination as a whole, by attaining a GPA of 2.0.

To be eligible for consideration for an award at Merit, Distinction or Honours classification a candidate must:• Satisfy all examination requirements,

credits and other requirements for the course specified in the Approved Course Schedule.

• Pass the final examination by virtue of passing in each required examination subject or module of the award stage atthefirstattempt.

• Have attained a GPA in the award stage of the course in accordance with the requirements in Table 2.

TABLE2:GPAREQUIREDFORAWARDCLASSIFICATION

HigherCertificateorDegreeClassification

GPARequired

HonoursDegreeRequired

GPARequired

TaughtMastersClassification

GPARequired

Pass 2.00 Pass 2.00 Pass 2.00

Pass with Merit – Grade 2

2.50 2nd Class Honours –Grade 2

2.50 2nd Class Honours

3.00

Pass with Merit – Grade 1

3.00 2nd Class Honours – Grade 1

3.00

Pass with Distinction

3.25 1st Class Honours

3.25 1st Class Honours

3.25

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BORDERLInE CAsEs

Notwithstanding the above provisions, an Examination Board may consider as a borderline case, any candidate presenting for an award, whose GPA is approaching the above thresholds, provided the candidate has achieved full credits in all the prescribed subjects/modules. Where a candidate’s GPA is below the minimum pass threshold or the number of credits gained is insufficient for a particular award as a result of Grades D or F in particular subjects/modules then:• Only those subjects/modules where a

grade D or F has been recorded can be repeated, or

• If any of the subjects/modules referred to above are elective subjects/modules then other subjects/modules may be taken to enable a student to pass in the examination as a whole.

Where academic programmes are structured in semesters, the GPA to be used when determining the classification on an award shall be the cumulative average of GPAs awarded for each of the semesters in the award stage of the programme. The award stage is generally the last academic year (two semesters) of the programme, but may be longer. See the special regulations section of the relevant approved course schedule on the Institute document management system for details applicable to individual courses.

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ExAmPLEs OF CALCULATIOn OF GPA

CALCULATIONOFGPAFORTHEAWARDSTAGEOFACOURSESTRUCTUREDINSEMESTERS

(A) (B) (C) (D)

Subject/Module Credits Grade Grade Grade

Point Value Credit Score (AXC+D)

Semester1

Financial Management 1 10 B 3.0 30

Management 1 5 C+ 2.5 12.5

Accounting and Audit Control 1 5 D 1.5 7.5

Taxation 1 5 C 2.0 10

Company Law 1 5 A 4.0 20

Total 30 80

Candidate's GPA for Semester 1 = 80/30 = 2.67

Semester2

Financial Management 2 10 A 4.0 40

Management 2 5 B+ 3.5 17.5

Accounting and Audit Control 2 5 C 2.0 10

Taxation 2 5 B 3.0 15

Company Law 2 5 A 4.0 20

Total 30 102.5

Candidate’s GPA for semester 2 = 102.5/30 = 3.42

Candidate’s cumulative GPA for Award Stage = (2.67+3.42)/2 = 3.05 Pass with Merit Grade 1

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ExAmInATIOn sysTEm

Registration at the beginning of the academic year for all students also constitutes entry for semesterised examinations. The examination fee is included in the registration charge, or the course fees paid.

Examination candidates are required to acquaint themselves thoroughly with the examination regulations in this handbook, which will also be posted in examination halls.

ExAmInATIOn mARks AnD sTAnDARDs

Students completing examinations should read the current edition of the Marks and Standards document 3AS06, copies of which are available to all students on the Intranet. This explains the Alphabetic Grading System which is used for the majority of ITB exams.

ExAmInATIOns AnD AssEssmEnT

In general students are assessed on the basis of both their coursework and projects throughout each semester, and by written examinations at the end of each semester. The relative weighting given to continuous assessment and to terminal examinations varies from subject to subject. Information on each course is available on the Intranet. It is our policy that at the beginning of each academic year, students will be given a written outline of the assessment procedures to be used for their course. Other requirements regarding class

attendance, number and weighting of continuous assessment projects, weighting given to terminal examinations and other relevant information will also be given. This information will be included in the individual course handbooks, which will be distributed at the start of each course.

ExAmInATIOn TImETABLEs

Examination timetables for all students are published at www.itb.ie. It is your responsibility to check the published timetable, as this is the only notification of examinations.

CALCULATORs FOR UsE DURInG ExAmInATIOns

Students are not permitted to carry personal calculators in to the examination hall. Calculators, if required, will be supplied; Sharp EL-520R/Sharp EL-52OW or an equivalent model will be used. We would suggest that students wishing to purchase a calculator get a model similar to the Sharp EL-520W in order to be familiar with it prior to examinations.

ExAmInATIOn REGULATIOns

It is your responsibility to check the date, time and venue for each of your examinations. Examination timetables are available well in advance of the examination dates. Examination regulations are listed in this handbook (page 40) and are available on the Intranet, within the Document Management System (DMS) (reference document 3AS05). Any student who

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breaches the Examination Regulations will be reported by the examination invigilators to ITB’s Examination Office. Appropriate action will be decided based on the nature of the alleged offence.

ExAmInATIOn REsULTs

Provisional examination results will be available via the ITB website after the Examination Board Meetings at a time notified to students. Transcripts of results will only be posted to students after the Spring semester examinations. These transcripts will contain the provisional results for both winter and spring semesters. The results posted on the website and transcripts sent to students are the only official communication of results between ITB and its students. Any queries relating to examination results can only be dealt with through the Examinations Office. It is our policy not to give examination results out over the telephone. Duplicate transcripts will only be issued on payment of €10. Examination results will be made available via the website as soon as possible after the summer examinations board meetings.

BRIEFInG FOLLOWInG

PUBLICATIOn OF REsULTs

ITB has a policy that, in the period following the issuing of provisional results, students should be afforded the opportunity of discussing their results with appropriate staff. The aim of such consultation is to give informal guidance to students regarding future performance and/or to discuss results with a view to providing a briefing on relative strengths and weaknesses. Students may use this opportunity to consider the need to repeat modules with a grade of D, if their overall GPA is under 2.0.

PROCEDUREs FOR ExAmInATIOn sCRIPT InsPECTIOn AnD REsULT RECHECk, REVIEW AnD APPEAL

It is ITB policy to:• Provide arrangements in relation to

examination script viewing, examination mark rechecking, reviewing, and appeals concerning examination matters which ensure that they are dealt with fairly, transparently and in a timely way and which may involve, as necessary, wholly independent persons of appropriate knowledge and experience in the process.

• Consider all requests in relation to examination matters in accordance with the principles of natural and constitutional justice.

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DEFInITIOns

• Recheck means the administrative operation of checking and ensuring that all parts of the examination have been properly recorded and that no error occurred in the recording, collating or combining of marks which determined the result. This process is carried out by the internal examiner and the Head of School or Department.

• Review means the re-consideration in detail of all or part of the existing examination material where feasible by the internal examiners and if appropriate by external examiner(s) and reconsideration of a full set of results. A review will automatically include a recheck of calculations.

• Appeal means an appeal against the outcome of a recheck or review. An Examination Appeal Board will consider any matter referred to it by the Registrar in relation to any appeal, and an appeal can only be considered after completion of an internal recheck or review. Full details on the procedure to be adhered to, how a student applies for a script inspection, result recheck, review or appeal and the necessary application forms are available on the Intranet (reference documents 3AS10).

sPECIAL nEEDs AnD ExAmInATIOns

If you have a disability that may require special arrangements be put in place for your examinations please notify your Head of School and the Student Services Officer at the beginning of each academic year. Or, if the disability comes to light during the academic year, the Student Services Officer should be notified as soon as possible. Special arrangements can be made for students at examination time, provided sufficient notice is given. These arrangements can include the provision of a separate room to take examinations, the availability of an individual to read examination questions, the provision of additional time in which to complete examinations, the provision of a scribe, taping examinations etc.

AUTUmn/REPEAT ExAmInATIOns

If you must take an examination in the Autumn session or in any other ‘Repeat’ session, you must formally apply to do so by completing the relevant application form posted with your statement of examination results, and pay the appropriate fee. Only students who have correctly applied to take repeat examinations will be allowed to enter the exam centre.

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ExAmInATIOn REGULATIOns

ReferenceDocument3AS05onDMS(ExaminationRegulations)The examination regulations currently in operation are as follows. Please refer to the Intranet for recent revisions or additions to ITB rules and regulations.

1. All students must formally enter for examinations by paying the prescribed fee. This is done automatically by the examinations office for full-time and part-time students registered for HETAC courses, and FETAC foundation certificate. The examination fee is included in the non-tuition student charge collected from each student. However, students must individually register for repeat examinations and pay the appropriate fee.

2. It is the responsibility of each student to make himself/herself aware of the dates, location and times of examinations, including continuous assessment assignments. If the students have any queries regarding any component of the examination process, they should make enquiries to the examinations office, or school administrator. It is the responsibility of the student to establish the outcome of examinations in a timely manner to allow progression to the next stage of the course or to reapply to attend repeat examinations.

3. Students having disabilities that may require special arrangements to be put in place for their examinations should notify their Head of School and the Student Services Officer of their needs at the beginning of each academic year. Should the disability come to light during the academic year, the Head of School and Student Services Officer should be notified as soon as possible.

4. Candidates shall assemble 15 minutes before the advertised time of the examination (30 minutes before their first examination) but should not enter the examination room until requested to do so.

5. Smoking in the examination room is not permitted.

6. Candidates should seat themselves at the desk indicated by the supervisor or according to the seating plan displayed in the examination hall. Candidates will only be admitted on the production of their current ID card.

7. It is the responsibility of the candidate to ensure that s/he has been given the correct examination paper. Each candidate is required to read the instructions at the head of the examination paper before starting the examination.

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8. Examination answer books will be provided in the centre. All work should be done on the answer book(s) or other material provided.

9. Candidates shall follow the directions of the invigilators in all matters relevant to the examination. It is the candidate’s responsibility to ensure that s/he has signed the appropriate attendance sheet for each examination.

10. Candidates are required to provide themselves with pen, pencils, rulers and similar materials as appropriate. Candidates will not normally be permitted to borrow materials from other candidates.

11. Mathematical tables and calculators, if required, will be supplied. Calculators used in examinations will be nonprogrammable with a specification similar to a Sharp El-520R. Candidates are not permitted to carry personal calculators into the examination hall.

12. Candidates should not commence writing until requested to do so.

13. A candidate should raise his/her hand if s/he wishes to attract the attention of the invigilator during the examination.

14. The candidate’s student number (and all other information requested on the script cover) must be entered on each script. The candidate’s student number must be clearly entered on all ancillary materials (e.g. graph paper) used.

15. A candidate must enter on the envelopes and answer books used by him/her the particulars required as to subject etc.

16. Any additional answer books, squared paper, etc., issued to the candidate whether used or unused, should be surrendered to the invigilator.

17. A candidate will normally not be admitted to the examination room more than one hour after the start of the examination. Extra time is not allowed, unless arranged in advance with the examinations officer, as part of a special arrangement.

18. If, after reading the question paper, a candidate should wish to withdraw from the examination, s/he may not be allowed to do so until one hour after the start of the examination. In certain circumstances candidates may be required to remain in the exam hall for the entire duration of the exam. No candidate may leave within the last fifteen minutes of the examination period.

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19. Candidates wanting to leave the examination room temporarily may not do so unless accompanied by an invigilator, and may not bring a mobile phone with them. Any time lost during such an absence will not be given to the candidate at the end of the examination.

20. At the end of the examination, a candidate must remain in his/her place until an invigilator has collected his/her script. It is the candidate’s responsibility to ensure that his/her script is handed to an invigilator.

21. If a candidate is absent from any examination for any reason, a written explanation must be sent to the Head of School or relevant Head of Department immediately, together with a medical certificate if the absence was due to illness.

22. All mobile phones must be switched off in the examination hall. Walkmans, radios, tape recorders, paging devices, earphones and electronic storage devices are not permitted in the examination hall.

23. A candidate must not, on any pretext whatsoever, speak to or have any communication with any other candidate during the examination. Any such communication will be regarded as a serious breach of the examination regulations. If a candidate needs to ask a question,

the candidate should raise his/her hand and one of the invigilators will attend to the matter.

24. A candidate shall not bring into the examination hall, have in her/his possession, under her/his control, or within her/his reach: – Any book or papers (save his/

her examination paper and such answer books as shall have been supplied by the invigilator).

– Any memorandum books or notes unless specified on his/her examination paper.

25. A candidate shall not, while in the examination hall – Use, or attempt to use, any book,

memorandum, notes or paper save the examination paper and such answer books etc. as shall have been supplied to him/her by the invigilator.

– Aid, or attempt to aid, another candidate.

– Obtain, or attempt to obtain, aid from another candidate.

– Communicate, or attempt to communicate, in any way, with another candidate.

26. A candidate must not engage in any behaviour that would be disruptive to the running of the examination or to any other candidate. A candidate may be expelled from the centre if his/her behaviour might jeopardise the successful conduct of the examination.

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27. Any candidate considered to be in breach of these regulations may be subject to the Institute’s disciplinary procedures.

28. In the event of a breach, or alleged breach, in these examination regulations, the candidate may, at the invigilator’s discretion, be permitted to complete the examination. However, the Institute reserves the right not to return exam results to the exam board meeting following due investigation of the incident.

ACCEssInG ExAmInATIOn REsULTs UsInG THE InTERnET

You can access your examination results using the Internet on or after the dates specified by the examinations office. A user guide to viewing examination results is available on the exams page of the ITB website www.itb.ie. Please also refer to the ITB website for any updates on accessing results and exam information. Transcripts of results will be posted to all students’ home address after 20th June.

Procedure to be followed to view examination papers:• Each School/Department shall arrange

specific dates, shortly after the publication of examination results on the Institute website, on which students may discuss their examination results with relevant Academic staff. This date shall be posted with the examination results on the website.

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DAtEs + DETAILS

ACADEmIC CALENDAR

FULL-TIMECOURSES

Date Event

WinterSemester2011

08/09/2011 Start of Winter Semester Classes commence for all full-time 1st year students

12/09/2011 Classes resume for all other students

31/10/2011 – 04/11/2011 2011 Mid-term break

11/11/2011 Conferring

19/12/2011 – 23/12/2011 Revision week

26/12/2011 – 06/01/2012 Christmas break

09/01/2012 – 18/01/2012 Winter Semester Examinations

19/01/2012 – 24/01/2012 Inter Semester break

SpringSemester2012

25/01/2012 Start of Spring Semester

19/03/2012 Public Holiday

02/04/2012 – 13/04/2012 Easter break

07/05/2012 bank Holiday

07/05/2012 – 11/05/2012 Revision Week

14/05/2012 – 23/05/2012 Spring Semester Examinations

04/06/2012 Public Holiday

11 & 12/06/2012 Examination board Meetings (Provisional)

15/06/2012 Results Published

18/06/2012 – 20/06/2012 Exam Reviews/Discussion

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AutumnExaminations2012

20/08/2012 – 24/08/2012 Winter Semester 2010 Repeat Examinations

27/08/2012 – 31/08/2012 Spring Semester 2011 Repeat Examinations

14/09/2012 Examination board Meetings (Provisional)

PART-TIMECOURSES

Date Event

WinterSemester2011

19/09/2011 Start of Winter SemesterClasses commence during this week

31/10/2011 – 04/11/2011 Mid-term break

11/11/2011 Conferring

19/12/2011 – 23/12/2011 Revision Week

26/12/2011 – 06/01/2012 Christmas break

09/01/2012 – 18/01/2012 Winter Semester Examinations

19/01/2012 – 24/01/2012 Inter Semester break

SpringSemester2011

30/01/2012 Start of Spring SemesterClasses commence during this week

19/03/2012 Public Holiday

02/04/2012 – 13/04/2012 Easter break

07/05/2012 bank Holiday

07/05/2012 – 11/05/2012 Revision Week

14/05/2011 – 23/05/2012 Spring Semester Examinations

11 & 12/06/2012 Examination board Meetings (Provisional)

15/06/2012 Results Published

18/06/2012 – 20/06/2012 Exam Reviews/Discussion

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AutumnExaminations2011

20/08/2012 – 24/08/2012 Winter Semester 2010 Repeat Examinations

27/08/2012 – 31/08/2012 Spring Semester 2011 Repeat Examinations

14/09/2012 Examination board Meetings (Provisional)

APPREnTICEPROgRAMME

Date Event

Term1

19/09/2011 Start of 10 and 11 week blocks

25/11/2011 End of 10 week blocks

02/12/2011 End of 11 week blocks

09/12/2011 Exam board Meeting

Term2

03/01/2012 Start of 10 and 11 week blocks

09/03/2012 End of 10 week blocks

16/03/2012 End of 11 week blocks

05/04/2012 Exam board Meeting

Term3

02/04/2012 Start of 10 and 11 week blocks

08/06/2012 End of 10 week blocks

15/06/2012 End of 11 week blocks

20/06/2012 Exam board Meeting

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LIst of PoLICIEs

Howtoaccesspolicies/documentsGo to ITb home page, select Intranet, Resources, select Document Management System, type in key word example student charter and this will bring you into the relevant policy/document.

below is a list of useful policy documents for ITb students. It is the students’ responsibility to familiarise and read these as they are part of the student charter for all students attending ITb.

StudentServices DMSRef

Appropriate behaviour charter 4RHR03

Student Charter 3SS03

Disciplinary procedures 3SS04

Policy on sexual harassment and bullying of students in the Institute

3SS05

ITb students’ Union Clubs and Societies

3SS07

Appeals board 3SS09

Students’ Union, Clubs and Societies – Formation and Financial Management Regulations

3SS10

Use of student lockers 3SS25

Examination accommodations for students

4RSS02

Guidelines for students with specific learning difficulties

4RSS04

Processing breaches of discipline by apprentices attending Phase 4 and 6

3SS06

Policy relating to approval of students for participation in environments with children or vulnerable adults

2MP24

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Exams

Examination student information 3AS04

Examination regulations 3AS05

Marks and standards for HETAC accredited courses and FETAC foundation certificate

3AS06

Institute policy on plagiarism in assignments and examinations

3AS08

Examination Script Inspection and Result, Recheck and Appeals Procedure

3AS10

Application to postpone consideration of assessment results

4FAS20

Admissions

Exemptions from modules based on prior certified or experiential learning

3AD06

Academic Programme Fees 2010-2011

3AD12

Application for withdrawal from course or module

4FSS01

Application to repeat a year or module

4FSS02

Application for exemption from modules based on prior certified or experiential learning

4FAD02

Application for progression with less than 60 credits and/or GPA of less than 2.0

4FAD11

Application to transfer to a different course of study

4FAD21

Application for temporary withdrawal from course of module

4FAS16

Application form for Garda Vetting

4FAD22

PostgraduateStudy

Operational details for registered postgraduate students (Postgraduate Student Handbook)

3CD07

Application for Admission to Postgraduate Degree Programme

4FAD06

Postgraduate research – student and graduate register

4RRD01

Research ethics and code of good research practice

3RD01

HealthandSafety,Library,IT,QualityAssurance

Fire drills and evacuation of buildings

3HS15

Student responsibilities for health and safety

3HS04

Library usage policy 3Lb01

IT Acceptable usage policy 3IT13

Wireless network registration form

4FIT02

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YoU + US

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Name ..........................................................................................................................................

.....................................................................................................................................................

Student number .........................................................................................................................

Address .......................................................................................................................................

.....................................................................................................................................................

.....................................................................................................................................................

.....................................................................................................................................................

Mobile..........................................................................................................................................

Email ...........................................................................................................................................

Course .........................................................................................................................................

.....................................................................................................................................................

In case of emergency .................................................................................................................

.....................................................................................................................................................

.....................................................................................................................................................

.....................................................................................................................................................

blood group ................................................................................................................................

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BLOCKA:Aontas

Teaching/Administration building, Admissions Office, Exams Office, National Learning Network Office and Counsellors Office

BLOCKB:Linc:Buntú

Learning and Innovation Centre

BLOCKC:Croí

Multi-Purpose building including Sports Hall, Gym, Restaurant, Students’ Union Office, Student Services Office, Careers Office, Medical Centre, Shower facilities, bank, ATM and Smoking Shelter

BLOCKD:Doras

Apprentice Training, Teaching building, Shower facilities and Caretakers Office

BLOCKE:Eolas

Teaching building and School Secretaries Office

BLOCKF:Fios

Reception, Library, SID Desk, Administration building and Security Office

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DAYs + TIMESThe normal working hours at ITb are as follows:DuringSemesterMon to Fri: 08.00 to 21.30Sat: 09.00 to 12.30

OutsideSemesterMon to Fri: 09.00 to 17.30

LibraryOpeningHoursMon to Thurs: 09.15 – 20.00Fri: 09.15 – 17.00

RoAD + RAILTravelling northbound on the N3 take the second slip road for the blanchardstown Town Centre. Cross the N3 overpass, go straight through the roundabout and travel along this road about a mile to the next roundabout which is the entrance to the ITb campus.

by Rail: Iarnród Éireann’s Western Suburban Rail service links the blanchardstown area with the DART and other mainline rail services at Connolly Station. The train stations closest to ITb are: Castleknock (located at Laurel Lodge, Castleknock)Clonsilla (close to the Church of Ireland,PortersgateCoolmine (on the Carpenterstown Road)

EIREbUS, a private operator, operates a daily service called Urbus from Swords directly to the ITb campus and vice versa. For further information on their various pickup points on route, or for details of the timetable visit their website at www.urbus.ie or telephone (01) 824 3030.

A number of Dublin bus routes serve the blanchardstown area. Information and details on all of these routes can be obtained from the Dublin bus website:www.dublinbus.ie.

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PEoPLE + PLACES

SchoolofBusinessandHumanitiesPat O’Connor,Head of School of Business and Humanities

Patricia Doherty,Head of Department of Business

Dr. Celesta McCann James,Head of Department of Humanities

Pat O’Connor

Patricia Doherty

Dr. Celesta McCann James

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SchoolofInformaticsandEngineeringDr. Larry McNutt,Head of School of Informatics and Engineering

Dr. brian Nolan,Head of Department of Informatics

Richard Gallery,Head of Department of Engineering

Liam Quirke,Head of Apprentice Trades Section

Dr. Larry McNutt

Dr. Brian Nolan

Richard Gallery

Liam Quirke

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sChooL ADmINIstRAtoRs AND DEPARtmENtAL sECREtARIEs

The school office is located in room E010, block E. The student’s first port of call for School related queries is the Departmental Secretary who will be very glad to help. Please contact the school office during times isted below.

SchoolofBusinessandHumanitiesOlive McGivern, AdministratorPhone: (01) 885 1061E-mail: [email protected]

Úna Smyth, Departmental Secretaryis located in room E010, Monday – Thursday, 10.00 – 11.00am and 2.30 – 3.30pm. Phone: (01) 885 1543 or e-mail: [email protected]

SchoolofInformaticsandEngineeringNaomi Dixon, AdministratorPhone: (01) 885 1081E-mail: [email protected]

John Durkin, Departmental Secretaryis located in room E010, Monday – Friday, 10.00am – 11.00am, 11.30am – 12.30pm, 2.30pm – 4.00pm. Phone: (01) 885 1549 or e-mail: [email protected]

Naomi DixonOlive McGivern

John DurkinÚna Smyth

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LIBRARY + IT

LIBRARY fACILItIEs

Our fully resourced, purpose-built library in block F plays a core role in academic life by supporting our educational and research activities and providing a comprehensive information service.

Library is open 9.15am – 8.00pm Monday to Thursday and 9.15am – 5.00pm on Fridays and your Student ID will enable you to borrow books and other library material.

stUDENt INfoRmAtIoN DEsK (sID)

The Student Information Desk, or SID located in the library (1st floor, F block), is open to all students from 9.15am – 5pm, Monday to Friday. The aim of SID is to provide a one-stop-shop for student administrative queries. Currently SID stamps and deals with Social Welfare, VEC and other forms; issues letters and a selection of forms to registered students and assists with queries about exams, Wireless access, Student Services etc. This service will continue to develop and evolve over time, to provide a customer-focused service to students.

ComPUtER fACILItIEs

Computers have become an essential tool in every field of study as well as in all modern technical positions, and so access to computer facilities makes sense for all students, not just those undertaking specialist computing courses. Literacy in computing has become a fundamental requirement of the workplace in the same

way as reading, writing and numeracy would have been a generation ago. We want all our students to grow in competence and confidence with computers, regardless of the course of study being followed (reference document 3IT13). In general, no prior knowledge of computing is assumed or required. We hope to be able to offer all incoming students an introductory course in the use of computers and an introduction to our networking facilities.

WIRELEss NEtWoRK

A wireless network, accessible from all buildings within the campus, provides a connection to the Internet for staff and students. Individuals who wish to avail of this service must contact the IT Support department, who will process the application. Please note that students will not be provided with equipment or technical support in relation to this activity, other than instructions as to how to use the service. Connections to this facility are subject to the terms and conditions of the computer acceptable usage policy. (reference document 4FITO2).

PAY-foR-PRINt

Network Printers, which produce black and white output, are available for student use in computer laboratories, the group study area and the library. Students are subject to a six cent page charge and credit may be obtained from either the Library or the campus shop.

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tImE-tABLE PoRtAL

Students may access their current class schedule information by navigating to the Institute’s time-table portal available from http://panda:8080. This service is also available via the Institute’s main web site www.itb.ie. Please note that those who wish to use the facility must possess a valid ITb student network logon and username.

VIRtUAL LEARNING ENVIRoNmENt

The Moodle virtual learning environment application is available from http://moodle. itb.ie. This portal is used by academic staff to provide course content and course notes to students and is accessible from inside or outside the Institute. Students using ITb Moodle for the first time must logon from within the ITb campus to create a valid Moodle student account.• For the username field, students should

enter their student number.• For the password field, students should

enter their ITb network password.

Once you have logged on to Moodle from within the ITb campus, you may access Moodle from outside ITb e.g. at home, in work etc.

Students must use the same password forMoodle as their ITb network password. ITbadvises that all students make use of theself-service password facility (describedbelow) which allows end-users to resetforgotten passwords and unlock theirlocked-out accounts or to change theirpasswords.

Access to Moodle courses is controlled byan enrolment key, which will be given toyou by the lecturer in charge of a particularmodule.

Students experiencing issues with theMoodle application should contact thehelpdesk facility. For problems with anindividual Moodle course, please contactyour lecturer.

hELPDEsK fACILItY

A technician is present in the helpdesk in room (E002), Monday to Friday 10.30am – 11.00am, 2.00pm – 2.30pm, 5.30pm – 6.00pm, (4.30pm – 5.00pm on Friday)

sELf sERVICE PAssWoRD fACILItY

It’s a good idea to use this so you can reset your password if necessary. To do so you must initially enrol onto the Password Recovery Service and complete the registration process to activate your account – full details are available from the ITb Intranet.

ItB INtRANEt

The ITb Intranet is available to all staff and students and is a valuable source of information on all aspects of ITb life. So it’s a good idea to familiarise yourself with it early on. The Intranet URL, which can only be accessed from ITb’s computer network is http://bravo/ There are a number of sections of interest designed specifically for students: • DMS (ITb’s Policies, Procedures and

Records) • Student Services • ITb Library

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• Useful Contacts • Student Newsletter • Past Exam Papers • Careers Page • Student Health Centre • Student Clubs and Societies • ITb Fitness Centre

stUDENt E-mAIL

As a student you’ll be given an individual e-mail account after registration which you should check often, as e-mail is generally the most common form of communication for everything from examinations to upcoming sporting and social events. Please note the following extract from the Institute’s computer usage policy, which applies to all students: ITb wishes to implement an Acceptable Usage Policy for all of its computer facilities and resources. While self-discipline will be expected and encouraged the following specific provisions shall apply both to staff and students:

INtERNEt ACCEss

Access to the Internet is provided to support genuine educational and research goals. Incidental personal use is not prohibited, but should be kept to a minimum. It is the responsibility of each individual to comply with the Institute policies governing information security and appropriate use of computer resources. The Institute logs all activity on its Internet proxy servers and has the right to monitor Internet use. Suspected misuse is subject to investigation and may result in disciplinary action, including verbal warnings, restriction of services available or, in cases of gross misuse, dismissal or expulsion. When one accesses the Internet an electronic fingerprint is recorded. Internet mail, unless encrypted, can be viewed or accessed by unauthorised individuals who monitor Internet traffic. The Institute is committed to protecting its information assets and the Institute network. Examples of inappropriate and unacceptable use of Internet access are listed in the IT acceptable usage policy

(reference document 3IT13).

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CoNtACts + NUMBERSUsEfUL CoNtACt INfoRmAtIoNInstituteofTechnology,Blanchardstown

Switchboard (01) 885 1000

Academic Administration and Student Affairs Manager (Bronagh Elliott) (01) 885 1041

Access Officer (Adrienne Harding) (01) 885 1015

Student Services Officer (Cynthia O’Hea) (01) 885 1028

Student Services (Patricia Doyle) (01) 885 1356

Nurse (Marie Smyth) (01) 885 1105

Counsellor (Ger Quiney) (01) 885 1321

Careers Development Manager (Maria Brown) (01) 885 1025

Sports Development Officer (Ronan Keaskin) (01) 885 1153

Students’ Union President (Louise Dwyer) (01) 885 1101

School of business and Humanities Administrator (Olive McGivern) (01) 885 1061

School of business and Humanities Secretary (Una Smyth) (01) 885 1543

School of Informatics and Engineering Administrator (Naomi Dixon) (01) 885 1081

School of Informatics and Engineering Secretary (John Durkin) (01) 885 1549

ITBMedicalContactsMeridian Clinic, Roselawn Shopping Centre (01) 820 8233

Dr. Mary Carmel burke (Glasnevin Family Practice) (01) 860 0275

BlanchardstownCommunityServicesRoselawn Health Centre (01) 821 2666

Mountview Health Centre (HSE) (01) 821 0703

Corduff Health Centre (HSE) (01) 821 1131

Free Legal Advice Centre (Snugborough Road) (01) 822 0449

Citizens Information Centre (Snugborough Road) (01) 822 0449

Connolly Memorial Hospital blanchardstown (01) 821 3844

Garda Station blanchardstown (01) 666 7000

Garda Confidential Line – Freephone 1800 666 111

BanksandBuildingSocietiesAllied Irish bank (Westend Retail Park, ITb branch) (01) 822 2022 (01) 821 2566

Campus bank, C block, Student Officer (01) 811 1130

bank of Ireland (Main Street, blanchardstown) (01) 821 3588

Ulster bank (blanchardstown business Centre Clonsilla) (01) 820 0102

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nationalOrganisationsAIDS/DRUGS Helpline (Dublin) 1800 459 459

Al Anon (01) 873 2699

Alcoholics Anonymous (01) 842 0700

An Oige (01) 830 4555

Asthma Association of Ireland (01) 878 8511

AWARE (01) 661 7211

bereavement Counselling board (01) 676 8882

bodywhys (Anorexia and bulimia Helpline) (01) 283 4963, Lo-call No. 1890 200444

Cherish (01) 662 9212, Lo-call No. 1890 662212

CURA (01) 671 0598

DOCHAS (Support Service for bereaved/suicide) (Fr. Dan Joe O’Mahony) (01) 820 0915

ILife Suicide Helpline 1800 2471000

Pieta house (Precenting Self-Harm and Suicide) (01) 6010000 (01) 6200020

Drug Treatment Centre board (01) 648 8600

Dublin Aids Alliance (01) 873 3799

Dyslexia Association of Ireland (01) 679 0276

Gamblers Anonymous (01) 872 1133

Gay Switchboard (01) 872 1055

Gingerbread (01) 814 6618

Irish Family Planning Association (Pregnancy Helpline) 1850 495051

Lesbian Line Support Service (01) 872 9911

Poisons Information Centre (beaumont Hospital) (01) 837 9964 (01) 809 2566

Rape Crisis Centre (24 hour) (01) 661 4911

Rape Crisis Centre Counselling Line Freephone 1800 778888

Samaritans 1850 609090 (01) 872 7700

Lone Parents Services (01) 864 1964

Society of St Vincent De Paul (01) 823 7953 (01) 822 8457

Teenhelp (01) 454 3374

Tropical Medical bureau (blanchardstown) (01) 820 8233

Union of Students in Ireland (01) 435 3400

Victim Support (01) 853 1855

Well Woman Centre (01) 872 8051

Women’s Aid Helpline Freephone 1800 341 900

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GOODByE + THANkS

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Design by Language with photography

by Corporate Photography.

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Bóthar Bhaile Bhlainséir Thuaidh, Baile Átha Cliath 15, ÉireGuthán: (01) 885 1000 Fax: (01) 885 1001 [email protected]

Blanchardstown Road North, Dublin 15, IrelandPhone: (01) 885 1000 Fax: (01) 885 1001 [email protected]

LIVE + LEARNHANDBOOK 2011/2012