ITAC September 30, 2016€¦ · ITAC September 30, 2016 - Agenda • Accessibility Discussion –...
Transcript of ITAC September 30, 2016€¦ · ITAC September 30, 2016 - Agenda • Accessibility Discussion –...
ITAC
September 30, 2016
ITAC September 30, 2016 - Agenda
• Accessibility Discussion – Don Stinson
• ITAC’s Role – Mike Whiteman
• myNKU Updates - Theresa Westlund, Don Stinson
• Reports from Subcommittees
Accessibility Agenda
• Review of current Higher Education EIT Accessibility
“environment”
• NKU Areas of Risk
• UC Response
• Recommendation
• Next Steps
Current HE EIT Accessibility
“environment”
• Kudos: Cindy Knox
• What is EIT?
• Electronic Information Technology
• Scope is wide and deep
Disability-Related Civil Rights Laws
Section 504 Title II of the ADA Title III of the ADA Section 508
Prohibits discrimination on the basis of disability in programs and activities that receive federal funding.
29 U.S.C § 794(a)
Prohibits discrimination on the basis of disability in all public entities, including public colleges and universities, regardless of whether they receive federal funding.
42 U.S.C. § 12132
Prohibits discrimination on the basis of disability in places of public accommodation, including private postsecondary institutions.
42 U.S.C. §§12181(7)(J), 12182(a)
Requires federal departments and agencies to ensure accessibility of their “electronic and information technology” to individuals with disabilities unless to do so would result in an undue burden.
29 U.S.C. § 794d(1)
*In this presentation electronic and information technology (EIT) is used instead of information
technology (IT) because existing requirements, such as Section 508, use EIT in defining the
scope of what needs to be accessible.
Recent Civil Right Challenges
Increasing numbers of high profile
legal decisions by the U.S. Department
of Education Office for Civil Rights
(OCR) and the U.S. Department of
Justice (DOJ) regarding inaccessible
EIT civil rights issues at other
campuses in the United States convey
the urgency of providing accessible
content in a timely and effective
fashion.
Our main goal should be to make
accessibility a campus-wide focus.
• University of Cincinnati
• Youngstown State University – Same as UC
• The University of Colorado-Boulder
• The University of Montana-Missoula
• UC Berkeley
• South Carolina Technical College System
• Louisiana Tech University
• MIT
• Maricopa Community College District
• Florida State University
• CSU Fullerton
• California Community Colleges
• Ohio State University
• The University of Kentucky
• Harvard University
• Miami University
Visit: University of Washington Accessibility Cases and Settlement Agreements for further case listings
http://www.washington.edu/accessibility/requirements/accessibility-cases-and-settlement-agreements/
Agenda
• Review of current Higher Education EIT Accessibility
“environment”
• NKU Areas of Risk
• UC Response
• Recommendation
• Next Steps
Areas of Risk at NKU
Currently non-compliant in the following areas:
• Academic Content
• Website Content
• Compatibility with Assistive Technology
• Accessible Classroom Materials
• Captioning for all videos
• Training and guidance for web and academic accessibility
compliance
• One or more persons to coordinate its efforts to comply
with Section 504 and Title II
Agenda
• Review of current Higher Education EIT Accessibility
“environment”
• NKU Areas of Risk
• UC Response
• Recommendation
• Next Steps
University of Cincinnati OutcomesDesignate persons - Designate one or more persons to coordinate its efforts to comply
with Section 504 and Title II
Web accessibility policy - Develop, adopt, and provide notice of a web accessibility policy and
an implementation and remediation plan to ensure adherence to the policy to ensure information
provided through the University’s EIT is accessible to students, prospective students,
employees, guests, and visitors with disabilities
Annual training - Provide annual training for any staff (e.g. administrators, faculty, support staff,
student employees) responsible for creating or distributing information with EIT
Continual EIT audits - Review its website and e-learning platform(s) to identify and ameliorate
any accessibility problems, as well as to put in place mechanisms to ensure that the sites
continue to be accessible (i.e. conduct an electronic and information technologies audit) Perform
an accessibility audit of all EIT on campus at regular intervals under the direction
of the EIT Accessibility Coordinator
Annual reports to OCR - Provide OCR with reports describing its efforts for multiple
subsequent academic years to comply with its web accessibility policy and plan
Procurement requirements - Include accessibility requirements in all IT procurement
UC Response: Program Implementation
• UC has graciously provided their EIT Program Charter
• What’s a charter? Defines the:
• Purpose
• Description and Goals
• Scope
• Assumptions
• Constraints
• Risks
• Governance
• Budget
• Etc…
UC Response: Program Implementation
• Created a “Program” run out of UC-IT
• Initially have 7 projects kicked off under the “Program”
• 6 of the 7 projects will start before Fall 2016
• Each project has a charter and an implementation
team.
UC Response: Program Implementation
• Identified 10 new staff needs to hire to successfully
implement the program:
• IT: 5 positions (2 permanent, 3 short-term contract)
• DSO: 2 permanent positions
• Univ. Communications: 2 permanent positions
• Center for Enhancement of Teaching & Learning: 1 permanent
position
UC Response: Program Implementation
• Budget:
• 1x: $1,000,000
• Ongoing: $700,000
• ~$50,000 for yearly audit
• Remaining is for permanent staffing
Agenda
• Review of current Higher Education EIT Accessibility
“environment”
• NKU Areas of Risk
• UC Response
• Recommendation
• Next Steps
The Missing Piece at NKU
Physical
Accessibility
Facilities
Management
ADA Coordinator
Disability Programs
and Services
Staff
Accommodations
ADA Coordinator
Student
Accommodations
Disability Programs
and Services
Accessibility
Areas of Risk
Managing Risk to the University
Best practice is to be proactive and design accessible content from the start.
The need for increased staff can be supported by our campus commitment to:
• meet our legal obligations under the Americans with Disabilities Act of
1990 and its amendments of 2008
• reduce our risk of civil rights challenges
• value diversity, equity, and inclusiveness
To minimize risk, person(s) responsible would ensure that the University’s
EIT is accessible to students, prospective students, employees, guests, and
visitors with disabilities.
Risk Reduction
Recommendations
Create a formal “Program”
• To provide clear direction and visibility to NKU
Leadership
• Similar to UC’s approach
• Program would be program managed and project managed
out of IT
• ITCP would function as the Sponsor and Program Steering
Committee
• Good news is the scope and timeline of our Program is
not constrained by a OCR findings response
Accessible Materials/Design/Instruction
Mandatory training to faculty/staff
would be provided on Universal
Design.
Marketing and Communications will be
able to provide mandatory trainings on
web accessibility through the rollout of
CQ6, in order for editing permissions
to be granted.
Training could also be provided online
through an accessibility hub.
Accessibility Includes:
• Accessible documents/forms
• Properly formatted data tables
• Alternative text for images
• Contrast between foreground and
background colors/use of colors to
convey meaning
• Plain language - consistent, written in
plain language, and easy to understand
• Provide multiple ways to demonstrate
knowledge
• Multiple instructional methods
• Provide regular feedback and corrective
opportunities
• Select flexible curriculum
Captioning for Videos/Lectures (CC)
• Videos shown in the classroom
• Lecture videos posted on Blackboard
• Videos posted to all websites (ensure CC is
accurate)
• Convocation
• Marketing and Admission videos
• Crowdfunding (NKU Give) videos
• Sports public address and play by play
announcements
• Videos shown during presentations (such as
orientations)
Assistive Technology
It is not only important to have assistive technology available for
students to use from multiple locations (including our distance
learning students), but also so faculty/staff can test their web/LMS
content.
Examples of assistive technology include:
• Computer screen reader
• Speech to text dictation software
• Braille reader
• Magnifying software
• Video magnifier
Websites
Web accessibility is the inclusive practice of removing barriers
which prevent access to information and functionalities on
websites.1
Examples of website attributes that need accessibility attention:
• Text: contrast and styles
• Headings
• Lists and Tables
• Multimedia
• Pictures
1 http://webaccess.msu.edu/index.html
Agenda
• Review of current Higher Education EIT Accessibility
“environment”
• NKU Areas of Risk
• UC Response
• Recommendation
• Next Steps
Next Steps
There are 4 key components to successfully begin:
#1: Organizationally NKU must have Senior Management support for
this campus wide endeavor.
#2: Establish the NKU EIT Program and create the Program Charter
#3: Create the necessary positions to implement, train, and oversee
universal design at NKU.
#4: Purchase the necessary tools, hardware and software, to equip the
new positions and the university to begin universal design in earnest.
#1: Senior Management Support
Implementing any solution for EIT is an ongoing cost all
universities receiving federal funds must plan for.
However, just “throwing money at the solution” will not make it
successful. There must be backing financially and backing of the
potential difficult culture change that must occur.
Organizationally NKU must dedicate resources and have Senior
Management support for this campus wide endeavor.
#2: Create NKU EIT Program
We recommend establishing:
• The initial Program team
• The Program Charter
Don Stinson Program Manager
Program Steering
Committee (ITPC)
TBD Project
Manager (IT)TBDEIT
Coordinator, Program Chair
TBD – Project as defined
TBD – Project as defined
TBD – Project as defined
Etc…
#3: New Positions
We recommend immediately hiring two additional positions:
#1: Universal Design & Instructional Technology Specialist:
• Reporting into CITE
• Primary responsibility for instruction and classroom
#2: IT Accessibility Coordinator:
• Reporting into Tim Ferguson
• Primary responsibility for NKU websites (non-classroom) and other IT
specific accessibility concerns
#4: Tools (Hardware and Software)
The following types of tools will be required for the positions to
begin implement the solution:
• Captioning tools
• Reader tools
• Learning assistance tools
• Speech Recognition tools
Next Steps: Culture Shift
List of Steps:
• Launch the Program
• Secure funding for new positions
• Fill 2 new positions
• Create “brand” for the program
• Program charter
• Joint email to faculty and staff from Sue Hodges Moore
and Sue Ott Rowlands
Questions?
ITAC September 30, 2016 - Agenda
• Accessibility Discussion – Don Stinson
• ITAC’s Role – Mike Whiteman
• myNKU Updates - Theresa Westlund, Don Stinson
• Reports from Subcommittees
ITAC September 30, 2016 - Agenda
• Accessibility Discussion – Don Stinson
• ITAC’s Role – Mike Whiteman
• myNKU Updates - Theresa Westlund, Don
Stinson
• Reports from Subcommittees
myNKU Update
• Recently Implemented Projects / Updates:
• ACALOG & Curriculog
• Event Planning Workflow
myNKU Update
• Active Projects:
• Course Demand / Student Academic Plans (aka: Module
Planning)
• Degree Audit
• Admission Application re-fresh
• Change of Program
• Mass Advisor Assignment
• Admissions CRM
• On-line W2’s
ITAC September 30, 2016 - Agenda
• Accessibility Discussion – Don Stinson
• ITAC’s Role – Mike Whiteman
• myNKU Updates - Theresa Westlund, Don Stinson
• Reports from Subcommittees
Reports from Sub Committees
• Process Improvements and Efficiencies – Lori McMillin
• Mobile Technology – Open
• Hardware – Mike Whiteman
• Software – Bert Brown
• E-Learning – Shannon Eastep
• Media – Open