1. 1. Hosted by: 20 November 2014 Royal Garden Hotel, London CHAMPIONING INNOVATION postevents.co.uk/technology #posttech Headline sponsor: Associate sponsor: CII credited event logo: This event has been accredited by the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs. PPEIT14-DP148x210.indd 1 18/11/2014 10:09
2. 2. DEAR DELEGATE Information technology and business are becoming inextricably interwoven. I dont think anybody can talk meaningfully about one without talking about the other. Bill Gates Welcome to Insurance Technology 2014, a place where you can share ideas, hear from the experts and come together to champion innovation in our industry. Technology is ploughing forward at an astonishing rate with little regard for what stands in its way. To get left behind, or outpaced by competitors, is a one way ticket into obscurity. This is why we are proud to deliver a jam packed agenda, bursting with the latest developments that are impacting technology today. The last 12 months have seen progress in many areas that impact back office systems. Today, we will take a deeper look into how these changes will really impact our business. As well as focusing on the here and now, looking to past examples for guidance, we will also gaze ahead. To future proof our strategies and correctly adopt emerging technology is a sure re way to keep one step ahead. We would like to encourage you to get everything you can out of the day, by putting questions to our speakers during sessions and taking the chance to chat with them during the breaks. You can also get involved in the debate throughout the day on twitter, by tweeting us with #posttech. Once again welcome to Insurance Technology 2014. If you require assistance at any point during the day please nd Lucy Baker at the registration desk, who will be more than happy to help. On behalf of the whole team here at Post, we hope you nd today business useful and enjoyable. Best wishes, Jonathan Swift director of content, Post WELCOME CHAMPIONING INNOVATION postevents.co.uk/technology PPEIT14-DP148x210.indd 2 18/11/2014 10:09
3. 3. The conference will begin promptly at 09.35. You are kindly asked to vacate the main conference room during breaks so that our technical crew can run through the next presentations with speakers. Please ensure that all mobile phones are switched off during the sessions. Please feel encouraged to participate in the management brieng by making use of the question and answer sessions. Our speakers look forward to being questioned or challenged in their particular area of expertise and lively debate is encouraged. Following the conference you will receive a link to a feedback form and the presentations from the day. CPD POINTS This event has been accredited by the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs. In order to redeem your CPD points please see a member of the events staff at the registration desk on the day of the event. Or after the event has taken place, please email Lucy Baker in order to receive a copy of your conrmation letter, lucy.baker@ incisivemedia.com If you have any queries throughout the day please come and see me at the registration desk where I will be happy to help. Kind regards Lucy Baker events assistant, Insurance Technology 2014 USEFUL INFORMATION CHAMPIONING INNOVATION postevents.co.uk/technology PPEIT14-DP148x210.indd 3 18/11/2014 10:09
4. 4. PROGRAMME CHAMPIONING INNOVATION postevents.co.uk/technology 09.00 REGISTRATION 09.35 CHAIRMANS WELCOME Jonathan Swift, director of content, Post 09.40 KEYNOTE: A NEWBIES VIEW ON DISRUPTION WITHIN AN ANCIENT INDUSTRY The emergence of disruptive technologies and how will they impact our industry. Darius Kumana, head of IT & digital strategy, Markel International 10.10 KEYNOTE: 2014 - INNOVATION NOW A close look at where we are currently standing and what technologies are imminently going to impact our industry. Craig Beattie, senior analyst, Celent 10.40 PANEL DISCUSSION: THE FUTURE OF BACK OFFICE SYSTEMS How ready are back oce systems to deal with the rise of big data and derive value for the business? Legacy systems: Integrated vs Piecemeal. Do cloud-hosting solutions have a part to play? Key take away: Can integrated back systems cut time and money spent for all parties. Jason Cabral, group head of pricing & MI, Zenith Insurance Stewart Duncan, director of data science, Simply Business Iain Harper, head of digital, Endsleigh Neil Thomson, global head of insurer propositions, SSP 11.25 COFFEE & NETWORKING 12.00 TELEMATICS - TO INTEGRATE OR NOT TO INTEGRATE? Should we fully integrate our back oce systems? How integrated telematics data can work in practice. Case study: The power of bringing data sources together. Steve Cotton, insurance relations director, Carrot Insurance 12.30 THE LATEST TECHNOLOGY IN FRAUD: AN OUTSIDE PERSPECTIVE Considering the latest techniques available in surveillance. The benets of covert and inert technology. What lessons can we learn by looking outside our industry. Key take away: Using new tools that can help us prevent and detect fraud. Dave Hindmarsh, detective inspector - strategic lead operation catcher, Metropolitan Police 13.00 LUNCH & NETWORKING PPEIT14-DP148x210.indd 4 18/11/2014 10:09
5. 5. PROGRAMME CHAMPIONING INNOVATION postevents.co.uk/technology 14.00 CAN THE CLOUD IMPACT BUSINESS AS WE KNOW IT? Speed to market, scalability, exibility and cost savings. What are the perceived risks? Developing the tooling around test driven development of cloud infrastructure. Can the cloud enable a more customer centric business by unifying data? Key take away: Understanding cloud based opportunities. Lukas Oberhuber, chief technology officer, Simply Business 14.30 USING BIG DATA TO UNDERPIN PRODUCTIVITY, INNOVATION AND GROWTH How increased data availability can fundamentally change product pricing. Overarching strategies of speed to market and reacting in real time. Customer engagement strategy inspired by technology. Key take away: Using technology to aid expansion and increase efficiency. Adrian Coupland, head of data services strategy, SSP 15.00 COFFEE & NETWORKING 15.15 INTELLIGENT SOLUTIONS TO BACK OFFICE CHALLENGES What are the main challenges that we face when working with back oce systems? Detailed case studies: Successes from Europe. Solution that can improve back oce productivity, decrease operation cost and increase employee motivation. Key take away: Changes that can be made in the back office that ultimately improve customer experience, loyalty and retention. Tibor Vass, solution lead workload management, Genesys 15.45 CLOSING KEYNOTE: FUTURE PROOFING YOUR TECHNOLOGY STRATEGIES Forecasting how technology can be harnessed to meet future opportunities. The correct adoption of emerging technologies. Innovative technological strategies that address specic business challenges. Key take away: Evolve with technology and prepare for the future. Ian McLean, CIO & head of IT, Sterling Insurance 16.15 CHAIRMANS CLOSING COMMENTS Jonathan Swift, director of content, Post 16.20 CLOSE OF CONFERENCE PPEIT14-DP148x210.indd 5 18/11/2014 10:09
6. 6. Resolving todays challenges with tomorrows technology Our people are focused on the future. Modernising the industry through relentless innovation. Resolving your challenges to continue to shape a better industry. For more information about SSP and how we can help please call 0800 590 705, contact us on info@ssp-worldwide.com or visit www.ssp-worldwide.com PPEIT14-DP148x210.indd 6 18/11/2014 10:09
7. 7. SPEAKERS CHAMPIONING INNOVATION postevents.co.uk/technology CRAIG BEATTIE, senior analyst, Celent Craig Beattie is a senior analyst in Celents insurance practice, based in the London office. He brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, working with and within insurers. Craig has advised insurers on IT strategy, legacy modernisation, insurance vendor analysis and enterprise architecture topics, principally in the EMEA region. Since joining Celent, he has been a speaker at industry events in North America and London, as well as Celent events in Europe. Craig has spoken on topics such as the inuence of mobile on the industry, the use of social networks by insurers and how the evolving use of the Internet, data and IoT will inuence insurance in the future. JASON CABRAL, group head of pricing & MI, Zenith Insurance Jason is the Group Head of Pricing and Management Information for Markerstudy and Zenith Insurance companies where he is responsible for the protable growth of the Groups insurance portfolio and the effective delivery of MI to the business. He has 15 years experience in the insurance industry in various actuarial and underwriting roles based in Bermuda, London and Singapore. Before joining the Markerstudy Group, Jason was Vice President of XL Re responsible for underwriting and developing reinsurance business in Asia. He is a Fellow of the Casualty Actuarial Society (FCAS), holds an MBA from INSEAD and a Statistics degree from the University of Waterloo, Canada. STEVE COTTON, insurance relations director, Carrot Insurance Steve has over 25 years experience in the Insurance IT sector. He was rst attracted to the benets of technology in the 1980s as a way to avoid writing out cover notes and working out quotations from insurer rating guides. Prior to joining Carrot Insurance in September 2014, Steve spent 18 years with Software House CDL. During this time he worked closely with some of the largest retail Insurance Brokers in the UK helping to design, implement and maximise the benets of high volume IT solutions. Steve has been actively involved with Insurance Telematics since 2008 and was responsible for the strategic direction of telematics at CDL. He is passionate about telematics and believes that used correctly, the wealth of data that telematics brings can achieve better results for insurers and a better deal for drivers. ADRIAN COUPLAND, head of data services strategy, SSP Adrian has 25 years experience of applying innovative and creative thinking to deliver a positive effect right from the insurance carrier through to the insurance consumer. He has broad industry experience across broking, distribution, business development and technology. After 15 years in the broking industry, ten of which were with A-Plan, Adrian has spent the last eight years at SSP, working with insurers on various software and distribution initiatives. During that time, he has been instrumental in developing our real time pricing and telematics strategies and shaping SSPs data strategy across all its territories. STEWART DUNCAN, director of data science, Simply Business Stewart Duncan is the director of data science at Simply Business, the UKs largest business insurance broker. Stewart is leading the analysis team, helping to grow Simply Business customer base by dening and driving the data and analytics strategy across our various customer touch points and business processes. Stewart brings over 10 years of international business intelligence experience and joined Simply Business in 2013 from Expedia where he was Senior Manager Business Intelligence. Throughout his career, he has worked at Sony Computer Entertainment Europe, Accenture and Deloitte Consulting in various business intelligence roles. PPEIT14-DP148x210.indd 7 18/11/2014 10:09
8. 8. Today, great CX is great business. Take your customer experience to the next level. Engage effortlessly with your customers across all touchpoints, channels and interactions. Differentiate your customer journeys. Even maximise revenue while improving loyalty. Do it all with Genesys, the global leader in multi-channel customer experience and contact centre solutions. Available from the cloud or your datacentre, the Genesys Customer Experience Platform can help you turn on great customer experience today. Find out more at www.genesys.com/uk. Turn On Great Customer Experience 2014 Genesys. All rights reserved. 2001 Junipero Serra Blvd. Daly City, CA 94014 USA +1 650 466 1100 PPEIT14-DP148x210.indd 8 18/11/2014 10:09
9. 9. SPEAKERS CHAMPIONING INNOVATION postevents.co.uk/technology IAIN HARPER, head of digital, Endsleigh Iain started his career at leading medical insurer MPS, developing their rst online presence. He then became Head of Digital Projects at leading CSR consultancy Business in the Community before joining the Civil Service. Working within government, he was responsible for leading digital campaigns for Apprenticeships and worked alongside the Government Digital Service on the transition to GOV.uk. After a years secondment heading up digital for WorldSkills London 2011, the largest event to have ever been held at ExCeL, he joined Erskine Design, a small boutique agency based in Nottingham. There he oversaw work with the BBC on the development of the Global Experience Language (GEL) and expanded the agency into the US, opening an office in Houston, Texas. He now heads up the digital team at Endsleigh Insurance Services Limited, part of the Zurich Insurance Group. Endsleigh is approaching its 50th year and is best known as the leading insurer of students and graduates. At Endsleigh, Iain has been leading the renewal of the companys customer facing websites and transition towards digital servicing. DAVE HINDMARSH, DI - strategic lead operation catcher, Metropolitan Police Dave joined the Metropolitan Police Service in 1991. He has investigated a number of high prole cases, including a barrister for blackmail and a DR for the Manslaughter of his patient. Dave have received a number of Commendations including being highly commended for Professional service to justice at the Houses of Parliament, and the ACPO/Police Federation award for Outstanding service to roads policing. He developed the Operation Catcher team, investigating organised criminality involving insurance fraud this has so far resulted in a number of substantial custodial sentences and fraud savings of about 31 Million across the Insurance industry. DARIUS KUMANA, head of IT & digital strategy, Markel International Darius heads IT and Digital Strategy for Markel International. He is not your typical technical leader, he is a someone who understands that success is no longer about having the best technology. Differentiation and innovation are far more likely to result from applying technology creatively to solve the real problems faced by businesses and end-users. In leveraging technology as a strategic enabler of competitive advantage, Darius helps companies to recognise, understand and grasp new opportunities. He helps set clear vision and strategy and delivers against that vision through the application of Agile, Lean and User- Experience philosophies. Darius regularly speaks at international conferences on technology leadership, user-experience and agile transformation. Regardless of the task at hand, Darius remains focused on empowering teams to create great experiences for real people. Each day, he aims to be less wrong than he was the day before. IAN MCLEAN, CIO & head of IT, Sterling As Head of IT for Sterling Insurance Group Ian works closely with Senior Management to shape the use of technology across the wide range of protection insurance products offered by the group. Guiding the development teams in the correct adoption of emerging technologies and predicting how these technologies can be harnessed to meet future opportunities are also critical to his role. Ian is also CIO of Sterling Technologies, a subsidiary arm of the group. He was instrumental in the setup and implementation of the technology strategy and also ensures that the best quality people, with the right skill sets, are in place to deliver future-proof, easily maintainable solutions for the insurance sector. Over the years, Ian has held a variety of senior roles across major nancial and technology companies. r ce PPEIT14-DP148x210.indd 9 18/11/2014 10:09
10. 10. www.InsuranceDataMigrations.co.uk With over 27 years experience in insurance legacy systems Insurance Data Migrations (IDM) have mastered a proven data migration methodology to improve the quality and de-risk the conversion of insurance data when consolidating and upgrading systems. IDM have successfully completed well over 100 migrations which have included complex Pan European binder management systems and the migration and integration of multiple lines of business to decommission numerous systems for leading Lloyds Insurers. As specialists in migrating financial data with complete reconciliation we are capable of converting up to 99.9% of your data, leaving you with less re-keying on renewal and retaining your invaluable data for business insight. Our experts can often reduce migration timeframes and estimated costs which have been quoted by in-house teams or software suppliers by 40 60% and we pride ourselves on successfully delivering on time and within budget. IDM have detailed knowledge of most insurance systems on the market and many of the legacy systems which are no longer supported i.e. systems written in third generation languages such as Cobol & Dibol. IDMs skills and techniques are not only limited to data migration we can also assist insurers in business as usual activities such as: Importing and improving data quality for Catastrophe models which for a particular insurer resulted in releasing 2 million pounds worth of capital reserve and saving Catastrophe Risk Modellers more than 10 days a quarter in effort. Improving the business processes and efficiency of bordereaux processing and reconciliation which for a particular insurer enabled credit control for a particular insurer to reclaim unpaid premiums of 1.8m from coverholders. IDMs data quality solutions can also significantly mitigate the risk of reporting errors, ensuring compliance and giving Insurers the ability to meet investor and regulatory requirements. Our on-tap data services bridge the gap between the significant overheads larger consultancies chargethat may only bring an advisory outcome or expensive tool sets and the traditional contractor resourcing that can be inconsistent or come with a heavy recruitment / management overhead. We offer 12 months warranty, an agile business led approach and are available to supplement and support your business experts with experienced resource as and when required at critical times. INSURANCE DATA MIGRATIONS Independent specialists in migrating & reconciling insurance data Give us a try youll be glad you did! Insurance Data Migrations is a subsidiary of New City Software Ltd. Moulsham Mill, Parkway, Chelmsford, CM2 7PX Tel: 01245 608253 Email: cheryl@insurancedatamigrations.co.uk IDM advert 11104.indd 1 14/11/2014 08:50PPEIT14-DP148x210.indd 10 18/11/2014 10:09
11. 11. ta al he in ve 10 of a ar m te nd ry he ay nd nt ch ss at g a 08:50 SPEAKERS CHAMPIONING INNOVATION postevents.co.uk/technology LUKAS OBERHUBER, chief technology officer, Simply Business Lukas joined Simply Business as Chief Technology Officer in September 2010 with the aim of increasing exibility and agility of the organisation through technology. Since joining he has implemented a number of new systems and processes including Agile and Build-Measure- Learn, transforming the speed and efficiency of new product development. Prior to Simply Business, Lukas was CTO at Forward Internet Group, where he was responsible for the creation and management of Agile development teams during a period of huge company expansion. He has also held enterprise architecture and program management roles at business and technology consultancy, Sapient, as well as founding internet telecoms company, SipAlive. Lukas is a graduate of Computer Science at Harvard University, holds dual French and US nationality and has worked in the US, Italy, Germany and the UK. NEIL THOMSON, global head of insurer propositions, SSP Neil is an expert in digital insurance and engages widely with global insurers and industry experts to gain a solid understanding of the current challenges faced by insurers across both personal and commercial lines. He also has deep insight into the trends and future capabilities required for next generation insurers to thrive in the digital age. Prior to joining SSP in 2014, Neil was responsible for developing the claims strategy across both the commercial and personal lines of business for two global tier one insurers that rank amongst the top ve in the UK, AXA and RSA. Neil has over 20 years of business strategy and proposition development experience having worked extensively with FTSE 100 companies across a range of industries, including drinks, food, retail and chemicals giving him a really good understanding of working with large volumes of customer data in a very fast moving environment. TIBOR VASS, solution lead workload management, Genesys Tibor has over 15 years of experience in the IT and Telecommunications sectors by leading cross-border organisations in dierent management levels. His background includes operation management, business analysis, consulting, training, marketing, and sales support. His expertise in business consulting includes analysing business needs, identifying operation efficiency gaps and matching them with solution benet potentials, providing recommendations on how to improve the efficiency without sacricing customer experience. At Genesys, he is responsible for the Enterprise Workload Management solution in EMEA across all verticals, with special focus on strategic transformation and roadmap based continuous optimisation of contact centres and back office operations. His strategic objective is to nd the best matching Genesys solution components to deliver better customer experience with better resource utilisation according to Genesys best practices across all verticals. PPEIT14-DP148x210.indd 11 18/11/2014 10:09
12. 12. Membership is free, the benets are immeasurable Imitated, but never bettered, The Post Claims Club provides regular opportunities for members to network and discuss key topics, and to question experts and invited speakers. The upcoming Claims Club calendar for 2015 includes: Claims Club Focus 1 - 18 February 2015 The Post Claims Club Annual Dinner - 26 March 2015 Claims Club Focus 2 - 15 April 2015 Claims Club Focus 3 - 2 September 2015 The Claims Event - 8 October 2015 Claims Club Focus 4 - 24 November 2015 Leading the claims debate for a decade postclaimsclub.co.uk Headline sponsor: Associate sponsor: APPLYFOR MEMBERSHIP TODAYAT postclaimsclub.co.uk #postclaims PPECC14-148x210-v3.indd 1 13/11/2014 15:38PPEIT14-DP148x210.indd 12 18/11/2014 10:09
13. 13. SPONSORS CHAMPIONING INNOVATION postevents.co.uk/technology HEADLINE SPONSOR: SSP SSP is the leading provider of general insurance technology solutions, operating in more than 50 countries across the UK, continental Europe, Asia-Pacic, Africa and USA. SSP serves over 1,000 insurance brokers as well as over 160 insurers, including 20 of the worlds largest insurers. With almost 30 years experience and industry expertise, SSP develops and implements technology solutions that enable our customers to reduce the cost of their operations, increase distribution and create a better customer experience. Uniquely positioned, with end-to-end visibility form the insurer to the insured we understand the challenges our customers face and leverage our capabilities to provide signicant industry value across the entire value chain. ASSOCIATE SPONSOR: GENESYS Genesys is the market leader in multi-channel customer experience (CX) and contact centre solutions in the cloud and on premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day. 15:38 PPEIT14-DP148x210.indd 13 18/11/2014 10:09
14. 14. DELEGATE LIST CHAMPIONING INNOVATION postevents.co.uk/technology FIRST NAME SURNAME JOB TITLE COMPANY Mike Anderson IT manager Clear Insurance Management Adam Apperley digital marketing executive Endsleigh Marwan Bataineh group chief technology & information officer Nest Investments Holdings Craig Beattie senior analyst Celent David Bodgener pricing consultant RSA Vicki Bond business performance manager Zurich Insurance Nick Borrett head of IT development Sterling Insurance Group James Bowman chief architect Markel International Colin Buchanan pm practice lead Chubb Insurance Jason Cabral group head of pricing and MI Zenith Insurance Jodi Cartwright commercial director Brokerbility Raphael Caruso corporate strategy manager Direct Line Group Jonathan Cattle CTO Staysure Peter Cawley systems & services manager Bluen Network Samuel Church trainee graduate Aviva Andy Coleman underwriting manager - enterprise HCC International Insurance Peter Collins chief executive Bespoke Risk Solutions Steve Cotton insurance relations director Carrot Insurance Alan Cottrill commercial director Carrot Insurance Adrian Coupland head of data services strategy SSP Louise Cuming business consultant Total Systems Stewart Duncan director of data science Simply Business Phil Dunmall business intelligence manager Ecclesiastical Insurance Wayne Ellis enterprise architect Admiral Insurance Jurgens Els director - technology and innovation DriveStyle Insure Alex Finlay senior compliance business partner RSA Cheryl Flynn sales & marketing director Insurance Data Migrations Mark Foulsham CIO esure Martin Frowde director RBC Capital Markets Thomas Gill IT director Willis Commercial Network Tom Gill IT director Willis Networks roger gordon director IT operations Collinson Insurance & Assistance Colin Goudie head of partnerships IT and change AXA Insurance Martyn Hall underwriting manager QBE Iain Harper head of digital Endsleigh Ian Harrison head of commercial transformation Direct Line Group Dave Hindmarsh detective inspector strategic lead op catcher Metropolitan Police Ryan Howsam CEO Staysure Steve Hubbard senior solutions engineer Genesys Keith Insch director of acquisition development Towergate Ruth Irvine marketing mananger CLSL Paul Jacman director of IT Markel International Simon Jeffery business performance manager LV= Paul Johnson managing director Insurance Data Migrations Mark Keavney development manager - commercial product Aviva Andrew Keogan director of group operations Validus Damien Kingsley-Tomkins strategy Hiscox Steve Knight client services director RDT Darius Kumana head of IT & digital strategy Markel International PPEIT14-DP148x210.indd 14 18/11/2014 10:09
15. 15. DELEGATE LIST CHAMPIONING INNOVATION postevents.co.uk/technology FIRST NAME SURNAME JOB TITLE COMPANY Graeme Lalley IT director Bluen Insurance Su Leggett associate director BGL Group Paul Loucas associate director BGL Group Luckson Machaya product owner RDT Andy Martin sales and marketing director Provisional Marmalade Richard Mayger nance sector specialist Virgin Media Business paul mcguirke sales manager Total Systems Ian McLean CIO & head of IT Sterling Daniel Mines international business development manager Admiral Insurance Seema Mistry research & marketing support Brokerbility Ashwin Mistry MD Brokerbility Lukas Oberhuber chief technology officer Simply Business Howard Pearson chartered insurance broker OAMPS Robin Pegg senior marketing manager Covea Insurance Sherry Pestonji associate director corporate partnerships Junction Insurance Jol Phillips head of IT Kingsbridge Richard Piatt technical support manager Contessa Limited Tom Plews product development manger CLSL Julie Randle fraud prevention officer Transportation Claims Lynn Reid head of IT development Paymentshield Dean Richardson head of sales SSP Zoe Ridley pre sales consultant SSP Asitha Rodrigo chief technology officer Defaqto Lalit Saili head of IT City Bond Guy Sansom managing director - north american division Lonsdale Insurance Brokers Andy Searle senior account manager RDT Mandip Shergill account executive Genesys David Simpkin e-trade manager - commercial LV= Sasha Speakman business & data analyst Insurance Data Migrations Guy Stanford joint managing director Tennyson Insurance Michael Stankard development underwriter HCC International Insurance Richard Stewart corporate account manager SSP Ernesto Suarez founder and CEO Halo Insurance Services Basia Szumska-Hare account executive Genesys Masazumi Tanaka senior manager Nissay Andrew Tatton IT director Fresh Insurance Services Group Amanda Taylor manager | portfolio analysis & nancial planning RSA Neil Thomas director of investigative services APU Neil Thomson global head of insurer propositions SSP Chris Varley technology portfolio manager Travelers Insurance Company Tibor Vass solution lead workload management Genesys Graeme Veale head of operations Markel International Sabrina Wallace digital journey manager Endsleigh Steve Wallis head of e-commerce Premium Credit David Waring european director SSP Nick Whiting business development manager SSP Pam Wilde marketing director SSP Ben Wilks relationship manager Simply Business Richard Woolford director Holbrook Consultants PPEIT14-DP148x210.indd 15 18/11/2014 10:09
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17. 17. Insurance Software Solutions www.bluescape.co.uk Personalise the online experience Deliver the WOW - Smart Technology Implement in weeks - dont wait months or years Offer unique product and benefit combinations Understand your customers and make them feel valued Maximise return and lower risk Work Smarter - Be in Control Make changes instantly Get real-time MI and measure performance Workflow driven business processes Reduce costs and keep ahead of the game Win the Race - Speed Matters Sub-second quoting Ready for market change when it happens Built for growth - add any line of business Be Different 020 7294 4888 PPEIT14-DP148x210.indd 17 18/11/2014 10:09
18. 18. NOTES CHAMPIONING INNOVATION postevents.co.uk/technology PPEIT14-DP148x210.indd 18 18/11/2014 10:09
19. 19. NOTES CHAMPIONING INNOVATION postevents.co.uk/technology PPEIT14-DP148x210.indd 19 18/11/2014 10:09
20. 20. JOIN POST TODAY AND YOU WILL: Stay informed on all the latest news developments in the broker, insurer, claims and risk management sectors in the UK, Europe and Asia. Improve your strategic decisions by understanding what is happening in your market, why and how it impacts you. Enhance your knowledge of your market through our specialist journalists expert commentary. Track industry trends since 1998 via our archive of over 100,000 articles and papers. Access to the iPad, iPhone, Android and desktop web apps bringing you the latest interactive magazine edition in an easily digestible weekly format. IlikePostforthebreadthof coverage,notjusttheissues withintheindustry.Itcovers othermatters,anditsthese areasthatgiveittheedge Stephen Muir, AIG Beingintheindustryfora numberofyearsIvegrownup withPost.Itsveryinformative andgetsintothekeyissuesthat facetheinsuranceindustry.The detailisfantastic Gary Long, RSA IthinkPostisawonderful resource.Thewayitismoving forwardandembracingtechnology togetcontenttoitsusersin differentways,suchasthePost App Matt Essick, Zurich The insurance industrys leading source of insight, analysis and news Join Posts insurance community +44 (0) 20 7316 9200 postsubs@incisivemedia.com Did you know? As a delegate to this event you qualify to receive 20%* off a single Post subscription Alternatively if you already subscribe to Post you can receive 20%** discount on future Post events. For more information, please see a Post representative at the subscription stand. Welcome to a Post hosted event 20% OFFER *Limited period only valid for 2 weeks after event. **exclusions apply PPO14-AD148x210.indd 1 31/10/2014 11:31PPEIT14-DP148x210.indd 20 18/11/2014 10:09