It starts with you! Turning communication & promotion into an organizational group effort.

26
Clinical and Translational Science Institute / CTSI at the University of California, San Francisco It starts with you! Turning Clinical Research Services Promotion into a CTSI Group Effort Katja Reuter, PhD; Mgr, Online Communications July 2011, CTSI Clinical Research Services Retreat

Transcript of It starts with you! Turning communication & promotion into an organizational group effort.

Page 1: It starts with you! Turning communication & promotion into an organizational group effort.

Clinical and TranslationalScience Institute / CTSIat the University of California, San Francisco

It starts with you!Turning Clinical Research Services Promotion into a CTSI Group Effort

Katja Reuter, PhD; Mgr, Online CommunicationsJuly 2011, CTSI Clinical Research Services Retreat

Page 2: It starts with you! Turning communication & promotion into an organizational group effort.

What would you do?

?

Page 3: It starts with you! Turning communication & promotion into an organizational group effort.

An investigator who used CTSI Clinical Research Services mentions what a difference the service made for him/her. S/he also tells you about the interesting findings of his/her study that s/he is about to publish...

How would you leverage this feedback for the promotion of CTSI Clinical Research Services at UCSF?Would you do it at all?

Text

?

Feedback

Page 4: It starts with you! Turning communication & promotion into an organizational group effort.

What does the CTSI Communications team do

?

Page 5: It starts with you! Turning communication & promotion into an organizational group effort.

We’re here to support you and amplify your messages...

Page 6: It starts with you! Turning communication & promotion into an organizational group effort.

CTSI Communications

Websites

CTSI organizational Services-oriented portal

E-Mail InformationService

Presenting and Distributing Information + Branding

Integrating Tools to Catalyze and Enable New Ways to:

- Communicate - Interact - Collaborate - Support Community

Print Materials

Blogs

Social Media

Twitter, LinkedIn, Youtube, Flickr, Slideshare

Open Forums

UCSF ProfilesExpertise discoveryResearch networking

CrowdsourcingOpen brainstormingCollaborative idea generation

Research educationBrainstorming

Page 7: It starts with you! Turning communication & promotion into an organizational group effort.

6 things you can do to promote CTSI Clinical Research

Services and messages...

Promotion starts with you!

Page 8: It starts with you! Turning communication & promotion into an organizational group effort.
Page 9: It starts with you! Turning communication & promotion into an organizational group effort.

Twitter200 million users

(March 2011)

https://twitter.com/#!/CRSatCTSI

Page 10: It starts with you! Turning communication & promotion into an organizational group effort.

Your Twitter activity enriches your program page...

Page 11: It starts with you! Turning communication & promotion into an organizational group effort.
Page 12: It starts with you! Turning communication & promotion into an organizational group effort.

You do one thing...

and contribute automatically to other CTSI communications

efforts.

Page 13: It starts with you! Turning communication & promotion into an organizational group effort.
Page 14: It starts with you! Turning communication & promotion into an organizational group effort.
Page 15: It starts with you! Turning communication & promotion into an organizational group effort.

http://www.slideshare.net/CTSIatUCSF

SlideShare

- 50 million+ monthly visitors - 90 million+ monthly pageviews- amongst the most visited 250 websites worldwide

…presentations, documents, PDFs, videos and webinars.

Page 16: It starts with you! Turning communication & promotion into an organizational group effort.

Your self-promoted achievements

can turn into featured success stories....

Page 17: It starts with you! Turning communication & promotion into an organizational group effort.

Text

UCSF.edu promotesClinical Research

Services...

UCSF.edu: 70,000-100,000

visits/month

Page 18: It starts with you! Turning communication & promotion into an organizational group effort.

About 20 children were enrolled (...) with care provided

by the Clinical Research Services (...) “This service made our work so much easier,” Rosenthal said.

Page 19: It starts with you! Turning communication & promotion into an organizational group effort.
Page 20: It starts with you! Turning communication & promotion into an organizational group effort.

10,160+ visits 7,600+ clicks

Days of highest traffic:Tuesdays and Wednesdays

We know where they come from - the top 3:32% CTSI website22% Google5% UCSF.edu41% Other

(June 2010-June 2011)

Page 21: It starts with you! Turning communication & promotion into an organizational group effort.
Page 22: It starts with you! Turning communication & promotion into an organizational group effort.

We post your events on the Virtual Home for Research Services and send email announcements to various listservs...

Page 23: It starts with you! Turning communication & promotion into an organizational group effort.
Page 24: It starts with you! Turning communication & promotion into an organizational group effort.

Access at http://biomed20.ucsf.edu/

200+-650+ visits/month

Page 25: It starts with you! Turning communication & promotion into an organizational group effort.

TextText

Text

We’d like to hear from you!

How do you think we can help you?

Page 26: It starts with you! Turning communication & promotion into an organizational group effort.