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© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice What’s new with Operations Manager for Unix IT Operations Operations Management HP Software Universe June 18-22, 2007 | The Venetian | Las Vegas, Nevada

Transcript of IT Operations Operations Management - c.ymcdn.comc.ymcdn.com/sites/ · Oracle 10gR2 is certified on...

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

What’s new with Operations Manager for Unix

IT Operations

Operations

Management

HP Software

Universe

June 18-22, 2007 | The Venetian | Las Vegas, Nevada

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

HP Software What’s New with Operations Manager for UnixDrew Dimmick

Product Manager, Operations for UNIXHewlett-Packard Company

3 6 August 2007

Agenda•

Operator UI Enhancements

Agent Enhancements•

General Updates

Administration Enhancements•

Integrations

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

Operator UI EnhancementsIncreasing operational efficiency

©

2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice

5 6 August 2007

Operator UI enhancements

HP One Voice look & feel•

IE 7 support

Message View Filtering *•

New startup options

Detachable windows *•

Custom filename for configuration file

HTML application output enhancement

Delivered via Operator UI Patch 8.25

6 6 August 2007

Java GUI -

HP One Voice look & feel-

JGUI 8.25 uses new HP SW appearance (set as default)

Appearance selectable via Edit -> Preferences -> General tab -> Look and Feel

Options: Aqua, Metal, Motif, HP One Voice, Windows

7 6 August 2007

Operational UI -

message view filtering

Change the default limit of 50–

Message browser filters: -

Define which messages are loaded from the db

-

Evaluation on mgmt sever

Status quo:

8.25 client:–

Message view filters:

-

Define which of the already

loaded messages are displayed

in an already existing message browser

-

Evaluation on UI side

[marked with ]

8 6 August 2007

Message view filtering

Message view filters consists of criteria and rules

Criteria define the search pattern of the filter A criterion consists of:

<message browser column> <operator> <value to match>

Rules relate criteria using the logical operators AND and

OR. Rules negate criteria using the logical operator NOT

‘Auto Filtering’

functionality as in e.g. Excel

Description

Principle

9 6 August 2007

Detachable windows•

Detached windows separated from main JGUI window

Independently movable•

Detachable windows: −

message browsers−

service graphs−

service sub maps−

service custom maps•

Detach: -

Select window to detach

-

View: Detach Window *•

Attach:

-

Select window to attach

-

View: Attach Window * in detached window

* Alternative: Detach/Attach Window icon

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

Agent enhancementsReduce administrative overhead for complex agent deployments

©

2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice

11 6 August 2007

Agent enhancements

Outbound Only Communication•

Automating deployment using HP Configuration Manager

Agent self-manager

Changes to various agent runtimes

12 6 August 2007

Short recap of Outbund-only communication•

OVO/Unix has been enhanced to provide uni-

directional secure communication between OVO management servers and OVO HTTPS agents through multiple firewalls and trust zones.

13 6 August 2007

Combining HTTPS and RCP proxies

Firewalls can be located between any of the following: 1. OVO management server and HTTP proxy 1 2. HTTP proxy 1 and the Reverse Channel Proxy 3. Reverse Channel Proxy and HTTP proxy 2 4. HTTP proxy 2 and the OVO HTTPS agents

.

14 6 August 2007

RadiaManagement Portal Administrator Workstation

Packager System Explorer

Deployment with Radia

overview

4. deploy

* 4 different deployment scenarios can be distinguished and need

(slightly) different treatment.a) OVO HTTPS agent software, b) policies and instrumentation,c) OVO HTTPS agent patch, d) parameterized threshold monitor policies.Recommendation: Use separate clone images per package.

2. upload

3. ‘process’:

create and link

OVO/U Managed Node

= Target for

OVO/U Mgmt Svr

1. create

clone images

OVO/U packages*

OVO/U

packages*

Radia

Client

15 6 August 2007

Deployment with Radia -

documentation•

Detailed description in:•

White Paper: Deploying OVO HTTPS Agents Using Radia •

Prerequisite:•

White Paper: Installing OVO Agents Using Clone Images

Helpful for Radia Novices: Radia -

Essentials Guide •

Radia -

Glossary

All documentation can be found on•

http://ovweb.external.hp.com/lpe/doc_serv/

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

Operations Manager for UNIX general updates

©

2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice

17 6 August 2007

Program News (Obsolescence)

DCE Agent Obsolescence –

End of calendar year 07.−Vertical position setting for subtitle is 1.36”−Horizontal position setting for subtitle is .51”−This will keep the subtitles will be in the same position

throughout the presentation and eliminate distracting jumping from slide to slide

The bullet text box must also be moved down, to a vertical position 2.10”

from top left corner

Significant Changes coming –

for your planning activities!

•Program News (Obsolescence)

18 6 August 2007

Support announcements (1/2)With patch A.08.25 OVOU is HP-UX 11.31 ready. But is not yet supported on HP-UX 11.31 because of dependency on NNMNNM will certify NNM7.51 for HP-UX 11.31 (providing a new installer) in the next weeks.A special ovoinstall version to install OVO on HP-UX 11.31 will be available for download.Oracle 10gR2 is certified on HP-UX 11.31 Itanium, but not yet on HP-

UX 11.31 PA-RISC

Support for Windows Vista an https agent for OVO U will be announced synchronously with OVOW 8 MR.

OVOW 8 will also support it.

Support for VCS (Veritas Cluster Server) 5.0

19 6 August 2007

Support announcements (2/2) End of support (EOS) announcement

Obsolescence for OVOU 7.x Server will start End of year 2007 (Reminder)

HP plans to obsolete all DCE-

and NCS-based OVO 7 (also OVOU 8 ) agents as part of the OVO/UNIX 7 obsolescence by end of CY2007!Find this info also in the OVOU 8 Release Notes.No further certification of DCE agent as of now.Exception: HP-UX 11.31 on Itanium.

-

Oracle DB9.2 Premier support will end 07/2007(Oracle and OfO)-

Oracle offers first year of extended support for free (http://www.oracle.com/features/hp/database-9i-support.html?msgid=5533031

)-

More time for existing OVO customers to migrate to higher Oracle versions.

20 6 August 2007

Latest support matrix changes

Localization support updates for Solaris 10 Containers•

EOS information for Tru 64 5.0A and 5.1 updates•

11.31 Agents Support updates•

RHEL Cluster updates•

New dedicated part of matrix about CVP•

New dedicated part about available integrations e.g. : SiteScope, Select Access, and others

Added support for Virtual Machine 2.0 on OVO Server

Access information to the OVOU support matrix are described in the notes.

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

Administration enhancementsAutomation tools for enterprise deployments

©

2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice

22 6 August 2007

Administration Enhancements

NEW! opccmachg

Enhanced! opchbp

Enhanced! Opccfguser

NEW! opcdelmsgs

Enhancements to general OM Administration tasks

23 6 August 2007

Syntax opccmachg

opccmachg -

command-line utility for Custom Message Attribute handling

opccmachg•

[ -help | --help | -h ]•

[ -user <OVO user name> ] [ -id <message id> ]•

<CMA1 name>[=<CMA1 value>]... |•

-remove <CMA1 name> [<CMA2 name>...] |•

-list [<CMA1 name> [<CMA2 name>...]]

24 6 August 2007

General opccmachg -

RESTRICTIONS

−This command can only be issued by the user root.

−This command is only available on the OVO management server.

25 6 August 2007

New option to CLI opchbpNew option

-interval added to the opchbp

CLI for setting up the

heartbeat interval. Syntax:

# opchbp [ -help ] [ -start | -stop | -interval <interval>

][ -all | {-nodegrp <group>}... | <node>... ]

Usage:

# opchbp –interval 00h00m30s

Set the heartbeat interval to the 30 s.

The

interval

value

must

be

specified

in

the

format

00h00m00s.

For more detailed description about heartbeat polling please refer to the e-care document OV-EN020483. Look for it under http://support.openview.hp.com/support.jsp

26 6 August 2007

New options for CLI opccfguserCLI opccfguser was greatly enhanced with additional options to enable configuration of responsibility matrix. New options:

1.

Add userPossible arguments: user name (mandatory), password (mandatory), label, real name, description, role (operator or template administrator) and

capabilities (perform actions, modify message attributes, own messages, acknowledge messages).

2. Modify userAll fields except user name and role can be modified from command line.

3. Remove userMultiple user names can be specified in command line.

4. Display user's infoAll fields + list of assigned profiles should be displayed upon user's request.

27 6 August 2007

New CLI command opcdelmsgs- CLI that removes messages from the Message Manager queue. - Useful also during message storms. - Server processes can remain running.- Only messages matching all specified criteria will be deleted (logical AND).

Usage : opcdelmsgs [-help] [-q] [severity=normal|warning|minor|major|critical][application=<application>] [object=<object>] [msg_text=<text>][msg_grp=<message group>] [node=<node>] [service_id=<svcid>]

NOTES: -

Only available on the OVO management server.-

A message is deleted from local server only (in MoM environment)

28 6 August 2007

SSH based virtual terminalNew Internal Application type added: Secure Shell.

How to use it :In the OVOU GUI Application Bank create new Internal Application

of type "Secure Shell". Make sure that ssh is installed on the management server.

LIMITATIONS:In the case of secure shell it is not possible to provide password beforehand.

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

IntegrationsConnections to other HP Software Solutions

©

2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice

30 6 August 2007

Integration Update•

SiteScope to Operations Manager

Operations Manager to BAC

31 6 August 2007

SiteScope to Operations Manager•

The SiteScope Adapter−Event Integration−Service Navigator Auto Discovery−Drill down to SiteScope from Service Views−SiteScope Monitor state mapped to Service status in

Service Navigator

32 6 August 2007

Service Navigator with SiteScope

33 6 August 2007

Available tools•

Launch URL to..−Monitor Group−Monitor Dashboard−SiteScope Configuration

Administrative Tools−Stop SiteScope−Start SiteScope−Restart SiteScope−Check SiteScope Status

34 6 August 2007

Operations Manager to BAC Integration

35 6 August 2007

Operations Manager & BAC Integration Scenario

DiscoveryAppl. mapping

UCMDB

EUM•

Diagnosis•

SAM

Dashboard

SLM

OM-U|W

Service Navigator

BAC

SiteScope(Agentless monitoring)

OpsC

Bidirectional triage process

Status exchange

24x7 monitoring•

IT & App operations•

Tier 1 support

LOB owner

Service manager

Application Mgmt•

Tier 2/3 support

36 6 August 2007

High level event flow

OM Server

IntegrationMonitor

BAC

Source Adapter

OM Add-

on

OM Policy

IT infrastructure service events

EUM and SLM events

OM

AgentAlertsconfig

37 6 August 2007

Launch OM for UNIX in context of BAC Drill-down into infrastructure events

•View related infrastructure events

•Add’l Context Menu Item

•Launch pre-filtered OM message browser

© 2007 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

Q & A

HP Software

Universe

June 18-22, 2007 | The Venetian | Las Vegas, Nevada