IT Leadership and Management: Strategies for Success 21st Annual Minnesota Government Information...
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Transcript of IT Leadership and Management: Strategies for Success 21st Annual Minnesota Government Information...
IT Leadership and Management: Strategies for Success
21st Annual Minnesota Government Information Technology Symposium
Presented by:
Ruffin Veal III, President, Ruffin Veal & Associates, Inc.
Leadership vs. Management
“Leaders are people oriented, whereas managers are task oriented. Leaders
inspire, whereas managers organize.”
The Realities of Management: A View from the Trenches.
Royce L. Callaway
“Anybody can lead a horse to water but it takes a manager to make him drink.”
Ruffin Veal III
Topics of Discussion
4 Primary Success Strategies Responsibilities of Management Responsibilities of Leadership Primary Factors of each Responsibility Primary Activities for each responsibility Overview of Successful Leadership Conclusions Q & A
Management and Leadership
4 Primary Success Strategies Creating an Agenda Developing a Team Execution of the Agenda Evaluation of the Outcome
Responsibilities ofManagement Leadership
Planning and Budgeting
Organizing and Staffing
Controlling and Problem Solving
Producing a degree of predictability & order
Establishing Direction
Aligning People Motivating and
Inspiring Producing change
Success StrategyCreating an Agenda
Management vs. Leadership Planning and Budgetin
g Establishing detailed steps and timetables for achieving needed results, and then allocating the resources necessary to make that happen.
Establishing Direction Developing a vision of the future and strategies for producing the change needed to achieve that vision.
Success StrategyDeveloping a Team
Management vs. Leadership Organizing and Staffing
Establishing some structure for: Accomplishing plan, Staffing structure, Responsibility/authority, Policies/procedures and Monitoring the process.
Aligning People Communicating the direction by words and deeds to all those whose cooperation is needed to influence the creation of teams that understand the vision/strategies and accept their validity.
Success StrategyExecution of the Agenda
Management vs. Leadership Controlling and
Problem Solving Monitoring results vs. plan in some detail, identifying deviations, and then planning and organizing to solve these problems.
Motivating and Inspiring Energizing people to overcome major political, bureaucratic, and resource barriers to change by satisfying very basic, but unfulfilled, human needs.
Success StrategyEvaluation of the OutcomeManagement vs. Leadership
Management Agenda Produces a degree of predictability and order, has the potential of consistently producing key results expected by various stakeholders.
Leadership Agenda Produces change, often to a dramatic degree, and has the potential of producing extremely useful change.
Leadership
“Leadership is the art of accomplishing more than the science of management says is possible.”
“A Leadership Primer”General Colin PowellChairman (Ret), Joint Chiefs of Staff
Overview of Successful Leadership
Leader Qualities Leader Functions Effective Leaders Factors Contributing to Leader Success Leadership Styles
Leader Qualities
See how different aspects fit together to form the whole;
seek out alliances and opportunities; have a positive effect that influences
others to get involved; self-confidence helps others believe in
their own abilities; and places emphasis on empowerment and
freedom.
Leader Functions
Social-emotional role: listening, acknowledging, team building, supporting, and conflict resolution.
Task function: role clarification, skills maximization, and achievement of goals.
Effective Leaders
Form a connection between the subordinate and organizational goals.
More concerned with job satisfaction and path to rewards.
Factors Contributing to Leader Success
1. Subordinate characteristics:
- level of subordinate achievements;
- subordinate needs;
- abilities and aptitude.
Factors Contributing toLeader Success
2. Environmental Factors:
- appropriateness of leadership style;
- task clarity, urgency and subordinate empathy;
- qualifications and knowledge impact confidence and loyalty;
- being in the right place at the right time.
Leadership Styles
1. Autocratic:
- leader solves problems and makes decisions;
- subordinates are not part of the decision-making process.
Leadership Styles
2. Consultative:
- share problems and gets input;
- input may or may not influence decisions;
- retains decision-making role.
Leadership Styles
3. Group:
- shares problems and obtains input;
- seeks consensus;
- accepts group decisions.
Conclusions
Management is task orientated and detail focused.
Leadership is people oriented and “Big Picture” focused.
4 primary Success Strategies Creating an Agenda Developing a team Execution of the Agenda Evaluation of the outcome
Conclusions
8 Primary Leadership Qualities Intellectually Stimulates Energetic Self-Confident Assertive Dominant Motivator Honest Charismatic
ManagementPlanning and Budgeting
Primary Function To help produce predictable results on important dimensions (e.g., being on time and on budget) by planning for those results.
Activity Deductive process. Developing a detailed map of how to achieve the results expected by shareholders (clients, users) along with timetables consisting of what, when, who and costs involved.
Return
LeadershipEstablishing Direction
Primary Function To produce changes needed to cope with changing business environment by establishing a direction for change.
Activity Inductive process. Developing a vision which describes key aspects of an organization in the future along with a strategy for achieving that future state.
Return
ManagementOrganizing and Staffing
Primary Function Create an organization that can implement plans, and thus can produce predictable results on important dimensions.
Activity A Process of organizational design involving judgments about “fit”. Structure to plan, part of plan to individual, compensation to plan and people, tasks to individual skill set.
Return
LeadershipAligning People
Primary Function Getting people lined up behind a vision and set of strategies so as to help produce the change needed to cope with a changing environment.
Activity In as clear and credible way as possible, get people to understand and believe the vision/strategies by communicating with the individuals needed to make that direction a reality.
Return
ManagementControlling and Problem Solving Primary Function
To minimize deviations from plan and thus help produce predictable results on important dimensions.
Activity Monitoring Results vs. Plan in some detail, by means of control mechanisms (reports, meetings), identifying deviations and then planning and organizing to resolve those deviations.
Return
LeadershipMotivating and Inspiring
Primary Function To energize people to overcome major obstacles toward achieving a vision, and thus to help produce the change needed to cope with a changing environment.
Activity Satisfying very basic human needs for achievement, self-esteem, belonging, recognition, living up to one’s ideals, thereby creating an unusually high energy level in people.
Return