It is time to begin to operate as ONE – with a new leadership structure and a

shared common language.

As we come together, we are fortunate to have so many excellent and innovative leaders. In this

issue, you will find information about our new organizational and leadership structure.

Under the leadership of this team, and with shared purpose among all leaders, team members and

physicians, we are confident Hackensack Meridian Health will set the standard for providing quality care,

for humanizing the health experience, and for defining the future of medicine.

This issue of ONE is designed to help spark excitement and mark this meaningful moment in

time — particularly how we communicate with our customers. In this issue, you will find:

• New Leadership Structure

• Greetings and Salutations (phone, voice mail, and in-person greetings)

• Our New Shared Culture

• Our New Brand

• FAQs

Please begin to use the greetings and salutations in this issue right away. You may continue to use these

greetings through the early fall. The language we have provided is intended to be helpful. Of course, you

should feel free to add your own enthusiasm.

We have also created an email address should you have additional questions. Email your question to

MyThoughts@HackensackMeridian.org and we will either address the concern in subsequent

communications or a member of our team will be in touch.

Thank you for your help and welcome to the Hackensack Meridian Health team!

Did you get your

postcard at home?

Don’t forget to get

connected!

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Our New Structure The appointment of a new leadership team for Hackensack Meridian Health is clearly a defining moment for

our organization. As you can imagine, much thought and consideration has been given to an extraordinary

talent pool. It was our goal to announce this next level of executives as a team of individuals whose

experience and background span the needs of our growing network and position our organization for

long-term success.

Today’s health care environment, with its rapid changes and technological advances, requires visionary

leadership. It's more critical than ever that our leaders possess a broad understanding of our spectrum of

businesses and the customers we serve. They must strategically champion our mission and vision and have

the enthusiasm and credibility to model the culture’s values while creating a consistent experience across

our network.

It is important to note that the list below is not complete. We will be announcing additional leadership

positions as we finalize some details, conduct additional interviews, and allow some of these leaders to

have an opportunity to help shape the rest of the organizational structure for their divisions. In the meantime,

please extend your warm congratulations to these announced leaders as they transition into their new

expanded roles and build momentum for our organization.

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The following business units report directly to both Co-CEOs:

Human Resources Sherrie String, Executive Vice President, Chief Human Resources Officer Barbara Powderley, Vice President Human Resources Operations Paulette Wright, Vice President, Benefits and Wellness Solutions Michael Camuso, Vice President, Compensation & Productivity Programs Peter Gioacchini, Vice President, Talent Selection, Technology Solutions & Support Services Patrice Ventura, Vice President, Talent Development, Organizational Effectiveness & Cultural Integration Wayne Boatwright, Vice President, Diversity & Inclusion

(Wayne will additionally have a matrix responsibility to the Chief Experience Officer for diversity work that aligns with creating the human experience.)

Experience Nancy Corcoran-Davidoff, Executive Vice President, Chief Experience Officer

(This is a new business function for our organization so Nancy will be recruiting and interviewing for key executives and support staff.)

Kunle Modupe, who currently serves as the Vice President, Hospitality at HackensackUMC, will remain in his current position but in addition he will have a network-wide role to partner with hospital leadership to coordinate and standardize the hospitality functions under Nancy’s leadership.

Legal

Hospital Enterprise Audrey Murphy, Esq., Executive Vice President, General Counsel, Hospital Enterprise Ted Schlert, Senior Vice President, Enterprise Risk Management & Chief Risk Officer James Hetzel, Esq., Vice President, Associate General Counsel, Hospital Enterprise Maureen Mahoney, Esq., Associate General Counsel, Hospital Enterprise Sean Murphy, Esq., Associate General Counsel, Hospital Enterprise

Health Network Ann Gavzy, Esq., Executive Vice President, General Counsel, Health Network Sharlene Hunt, Esq., Associate General Counsel, Health Network Services Ann Marie Henderson, Esq., Associate General Counsel, Health Network Real Estate/Corporate Monica Dempsey, Esq., Associate General Counsel, Health Network Services Elizabeth Bair, Esq., Associate General Counsel, Health Network Employment/Labor Susan Roberts, Esq., Associate General Counsel, Health Network Litigation Management

Integration Management Office Cathy Ainora, Executive Vice President, Chief Integration Officer

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Corporate Compliance Tom Flynn, Vice President, Corporate Compliance and Chief Compliance Officer (This role also reports to Audit and Compliance Committee of the Board.)

Strategy & Marketing James Blazar, Executive Vice President, Chief Strategy Officer Chrisie Scott, Senior Vice President, Chief Marketing Officer Peter Hughes, Vice President, Strategic Activation Ryan Younger, Vice President, Strategic Marketing Tria Deibert, Vice President, Experience Marketing (Tria will also have a matrix responsibility to the Chief Experience Officer) Laura Frank, Vice President, Outreach and Engagement

Quality Marty Scott, M.D., Senior Vice President, Co-Chief Quality Officer Carol Barsky, M.D., Senior Vice President, Co-Chief Quality Officer

(Drs. Scott and Barsky will have co-accountability for Quality and all outcomes. Dr. Scott will provide primary leadership in the areas of High Reliability, process improvement, and patient safety while Dr. Barsky will provide primary leadership in the areas of quality, analytics and infection prevention and control. )

Government Relations Russ Molloy, Esq., Senior Vice President, Government Relations Kevin DeSimone, Vice President, Government Relations

Corporate Services/Governance Jose Lozano, Vice President, Corporate Services/Governance and Chief of Staff

Financial Services Bob Glenning, President, Financial Services Division, Chief Financial Officer Frank Pipas, Vice President, Business Growth & Improvement Robert Palermo, Vice President, Finance (Acute) Rick Hand, Vice President, Finance (Non-Acute) Joe Mannion, M.D., Regional Senior Vice President and Co-Chief Information Officer Shafiq Rab, M.D., Regional Senior Vice President & Co-Chief Information Officer Karl Blomback, Vice President, Purchasing/Materials Management Marilyn Koczan, Regional Vice President, Revenue Cycle Operations Anne Goodwill Pritchett, Regional Vice President, Revenue Cycle Operations

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The following divisions will have direct reporting to Bob Garrett:

Hospitals Services Division Steve Littleson, President, Hospitals Services Division and Chief Operating Officer Maureen Sintich, R.N., Senior Vice President, Network Chief Nurse Officer Ihor Sawczuk, M.D., President, Hackensack University Medical Center

(oversight for Pediatrics and Neurosciences service lines) Ken Sable, M.D., President, Jersey Shore University Medical Center (oversight for CardioVascular service line) Dean Lin, Regional President, Ocean Medical Center & Southern Ocean Medical Center (oversight for Women’s service line) Bob Adams, has been appointed Interim President, Southern Ocean Medical Center, effective October 1, 2016. He will continue to serve as Chief Operating Officer under Joe Coyle until then, at which time he will report to Dean Lin, Regional President. Tim Hogan, President, Riverview Medical Center & Bayshore Community Hospital

(oversight for Orthopedics/Rehab service lines. In addition, Tim will serve as the administrative executive for the Oncology service line, reporting directly to Dr. Andrew Pecora, President of Physician Services and Chief Innovation Officer. )

Michael D’Agnes, President, Raritan Bay Medical Center – Perth Amboy & Old Bridge (oversight for Behavioral Health service line) Bruce Markowitz, President, Palisades Medical Center The presidents of Pascack Valley and Mountainside hospitals will have matrix responsibility to Steve Littleson. Emily Holliman, President, Pascack Valley Hospital John Fromhold, President, Mountainside Hospital PLEASE NOTE: There will be no additional changes at this time to the existing executive and administrative leadership teams in place at each of the Hackensack Meridian hospitals. These leaders will continue in their current roles to provide exceptional leadership to their teams and great care and services to the patients and families we serve.

Physician Enterprise/Research, Discovery & Innovation Andrew Pecora, M.D., President, Physician Services Division and Chief Innovation Officer Jim Clarke, M.D., Vice President, Primary Care and Care Transitions Morey Menacker, M.D., Vice President, Specialty Care and Care Transitions

(Drs. Clarke and Menacker will also have matrix responsibilities to the President of Population Health Patrick Young.)

Frank Goldstein, Vice President, Physician Services Anthony DelCampo, Vice President, Commercialization & Technology Ventures PLEASE NOTE: Hackensack Meridian Health is on the path to receive National Cancer Institute (NCI) designation in partnership with Georgetown University through the John Theurer Cancer Center. The two principal leaders to support our cancer program initiatives are: Andre Goy, M.D., Chairman and Director of the Cancer Center and Tim Hogan, Administrative Executive, Oncology service line. (Tim will also serve as the President of Riverview Medical Center & Bayshore Community Hospital)

Academic Enterprise Bonita Stanton, M.D., President of the Academic Enterprise & Founding Dean, School of Medicine

(Dr. Stanton has been named to head the new medical school which is a partnership with Seton Hall University. The school is expected to open in the fall of 2017.)

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The following divisions will have direct reporting to John Lloyd:

Diversified Health Ventures Division Joe Lemaire, President, Diversified Ventures Steve Baker, President, Post Acute Care (Quality Care Management) Joe Coyle, Senior Vice President, Realty

(Joe will continue to serve as President of Southern Ocean Medical Center until October 1, 2016 when he will assume this new role.)

Michelle Mendelson, R.N., Vice President, Home Care Sal Inciardi, Chief Business Development Officer

Population Health Solutions Patrick Young, President, Population Health Solutions Mark Sparta, Executive Vice President, Clinical Operations

(Mark has a dual role serving also as the Chief Operating Officer for HackensackUMC reporting to Ihor Sawczuk, M.D.) Terry Manna, Vice President, Managed Care Phillip Turner, Vice President, Commercial Market and Value-Based Care Navneet Kathuria, M.D., Vice President, Population Health Management

Foundations Hackensack University Medical Center Foundation Jon Fitzgerald, Regional President & Chief Development Officer, HUMC Clare Ward, Vice President Development Principal Giving, HUMC Helen Cunning, Vice President Development Strategic Campaigns, HUMC Joseph Burt, Vice President of Development and Executive Director HUMC Palisades Foundation

Meridian Affiliated Foundations Joseph Stampe, Regional President & Chief Development Officer Carrie Boardwick, Vice President, Philanthropy Operations Robert Wahlers, Vice President Development

Important Note about Email and Website:

Please note that our website contains our full name www.HackensackMeridianHealth.org while

our email is shortened slightly to name@HackensackMeridian.org . It’s subtle but important.

Also, please note that we are now a .org and NOT a .com.

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GREETINGS AND SALUTATIONS

How Should I Answer My Phone?

If you are based at a hospital or other branded location:

Thank you for calling <LOCATION>. We are now part of the Hackensack Meridian Health family.

My name is, <NAME>. How may I help you?

For Example:

Thank you for calling Meridian Fitness and Wellness at Jackson. We are now part of the

Hackensack Meridian Health family. My name is Mary. How may I help you?

If you are at a location that previously used a system or network brand:

Thank you for calling <DEPARTMENT> at Hackensack Meridian Health. My name is <NAME>.

How may I help you?

For Example:

Thank you for calling accounts payable at Hackensack Meridian Health. My name is Joe.

How may I help you?

Thank you for calling human resources at Hackensack Meridian Health. My name is Lane.

How may I help you?

What Message Should I Use for Voice Mail?

If you are based at a hospital or other branded location:

You have reached <NAME AND TITLE> at <LOCATION>, now part of the Hackensack Meridian Health family.

I am currently unavailable but please leave me a detailed message with your name, phone number, and

the reason for your call. I will be happy to return your call.

For Example:

You have reached Jack Ryan, nurse manager with Bayshore Community Hospital, now part

of the Hackensack Meridian Health family. I am currently unavailable but please leave me a

detailed message with your name, phone number, and the reason for your call. I will be

happy to return your call.

If you are at a location that previously used the system or network brand:

You have reached <NAME AND TITLE>, at Hackensack Meridian Health. I am currently unavailable but

please leave me a detailed message with your name, phone number, and the reason for your call. I will

be happy to return your call.

For Example:

You have reached Taylor Jones, director of finance with Hackensack Meridian Health. I am

currently unavailable but please leave me a detailed message with your name, phone number,

and the reason for your call. I will be happy to return your call.

How Can I Warmly Welcome a Community Member to a Location?

Welcome to <LOCATION>, now part of the Hackensack Meridian Health family. My name is <NAME>.

How may I help you?

For Example:

Welcome to Hackensack University Medical Center, now part of the Hackensack Meridian Health

family. My name is Kiera. How may I help you?

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What Might I Use as a Conversation Starter?

During your stay/visit you might hear that we have formed a new partnership, becoming Hackensack

Meridian Health. We are excited because the network increases access to more services, the highest quality

care and top specialists for our patients. If you want to learn more about our services you can visit

HackensackMeridianHealth.org.

FAQS: ANSWERING CONSUMER QUESTIONS

Consumers may have questions about the merger. For your convenience, we have prepared some answers

to questions you or your team members may encounter.

Q. Will my insurance still be accepted at my hospital? A. Yes. Our hospitals and outpatient locations will continue to accept the insurance plans they have always

accepted. If anything, your network has expanded with the breadth and depth of this new organization. As

always, it is best to check with your insurance company before you visit a new facility.

Q. Can I still see my doctor? Does anything change? A. Your doctor is still your doctor. She or he may now have expanded access to additional services within the

Hackensack Meridian Health network. As always, it is best to check with your insurance company before you

visit a new facility or doctor.

Q. How large will Hackensack Meridian Health be/What will your services include? A. Hackensack Meridian Health combines the excellence and innovation of academic medicine with the

convenience and compassion of community-based care and services. The network consists of

13 hospitals, including two academic medical centers, two children’s hospitals and nine community hospitals,

a rehab hospital, physician practices, more than 120 ambulatory care centers, surgery centers, home health

services, long-term care and assisted living communities, ambulance services, lifesaving air medical

transportation, fitness and wellness centers, rehabilitation centers, and urgent

care and after-hours centers.

Q. Which hospitals are included in the Hackensack Meridian Health network? A. Our hospitals include:

• Two academic medical centers: Hackensack University Medical Center in Hackensack and Jersey Shore

University Medical Center in Neptune

• Nine community hospitals, including: Bayshore Community Hospital in Holmdel, HackensackUMC

Mountainside in Montclair, HackensackUMC Palisades in North Bergen, HackensackUMC at Pascack Valley in

Westwood, Ocean Medical Center in Brick, Raritan Bay Medical Center in Old Bridge, Raritan Bay Medical

Center in Perth Amboy, Riverview Medical Center in Red Bank, and Southern Ocean Medical Center in

Manahawkin.

• Two children’s hospitals: Joseph M. Sanzari Children’s Hospital in Hackensack and K. Hovnanian Children’s

Hospital in Neptune

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Q. How will the merger benefit community members? A. By combining and sharing resources and identifying efficiencies, Hackensack Meridian Health will provide

patients the highest quality care at the most appropriate cost. Our mission is to provide the full spectrum of

life-enhancing care and services to create and sustain healthy, vibrant communities.

We also share different strengths and will share best practices. Our physicians will be collaborating, which

means access to some of the best clinical programs in many communities in New Jersey and even into New

York state.

Q. How can I learn more about Hackensack Meridian Health? A. You can find information about our new organization at HackensackMeridianHealth.org. You can also

follow us on Facebook @HackensackMeridianHealth or on Twitter @HMHNewJersey for the latest news on our

new organization.

CREATING A NEW SHARED CULTURE

You may have heard about the great work of our integration teams. The culture team has been working

collaboratively with the executive steering committee to design Hackensack Meridian Health’s new and

shared culture. The team incorporated results from the Organizational Health Index (OHI) survey – which you

may recall, highlighted great compatibility among the two organizations – and the organization’s key

strategies and priorities. Add a lot of passion, talent, and creativity and our new mission, vision, and values

were born. We are providing a first look in this issue of ONE.

The culture team also started their work to create a new shared language, including identifying key words

such as team members (not employees or staff), leaders (not managers), and network (not system). In the

coming months, we will provide opportunities to learn more about how our shared language and mission,

vision and values will come to life as part of our culture. Team member forums are being scheduled for the fall

where we will review and discuss our new culture in more detail.

The culture team is led by Sherrie String, chief human resource officer, under the executive direction of co-

CEOs, Bob Garrett and John Lloyd, and included a talented and creative team comprised of leaders from

across the organization. The team includes:

Jim Blazar

Michael Carson, M.D.

Medha Havnurkar

Ramonita Jimenez, R.N.

Jason Kreitner

Michelle Mendelson, R.N.

Denise Occhiuzzo, R.N.

Chrisie Scott

Kevin Slavin, M.D.

Patrice Ventura

A first look at our Mission, Vision, and Values appears on the next page.

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ONE ORGANIZATION. MANY WAYS TO FIND US.

It is such an exciting time of change at Hackensack Meridian Health. We want to make sure you are able to

find everything and everyone you might need during this time of transition. In the spirit of convenience, we

have compiled new locations and numbers in one spot!

ONE Number

We have some cool new digits for consumers. We have created 1-844-HMH-WELL as a new central consumer

number for Hackensack Meridian Health. This number is centrally handled by one of our call centers with new

language about our organization and the ability to direct consumers to what they need within our network.

The number will begin to appear in our ad campaign and in collateral.

ONE Web Site

Have you checked out our new Web site? HackensackMeridianHealth.org is live and searchable for

consumers. This new micro site has all the high level information our consumers need about the new

organization, with links to all of the network sites. It will be some time before we are able to bring all of our

sites together as ONE. In the meantime, we will continue to update HackensackMeridianHealth.org with

new developments.

ONE Resource for Merger Happenings

Each legacy organization’s Intranet has a section called ―Merger Happenings‖ where you can find back

issues of ONE, the Brand Center, and any Q & A that we have provided. It is chock full of great information

but if you don’t find what you need, and still have a question, check out the next item.

ONE Unique Way to Ask Questions

As mentioned in our co-CEO’s column, we have developed an email address that allows team members to

ask questions. Email your question to MyThoughts@HackensackMeridian.org and we will either address the

concern in subsequent communications or a member of our team will be in touch. Of course, our human

resource team is also available, should you need them. You can reach them at 732.751.7560.

ONE Central Network Location

Some of our team members and leaders will move to our new network headquarters at

343 Thornall Street in Edison, NJ in September.

Hackensack Meridian Health Network will occupy the entire 8th floor and a portion of the 7th floor. The

building is conveniently located off the Garden State Parkway in MetroPark and within walking distance

of the Metropark train station.

Stay tuned for further updates on the new network headquarters over the next few weeks, including

the departments/individuals that will relocate to this office and an estimated move-in date.

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ONE Amazing Social Presence

Every day brings exciting news and so much to share. You can find it all by being social. We have created a

public presence on Facebook, Twitter, YouTube and Instagram, as well as a Facebook page just for team

members. The information on each channel will be different, so we encourage you to get connected with

them all. With 28,000 team members, we have such opportunity to create a strong voice on social media.

Like. Follow. Subscribe. Share along with us using #HMHisOne and #HackensackMeridian.

Like our team page by searching Team Hackensack Meridian

Like our public page by searching Hackensack Meridian Health

Follow us on Twitter @HMHNewJersey

Follow us on Instagram by searching @HMHNewJersey

Subscribe to the Hackensack Meridian Health channel

OUR NEW BRAND

For your convenience, we have created a brand center on the Intranet. The coming together of our

organizations is still very new and it will take some time to finalize the logo and brand elements. We have

included the wordmark, which is part of our interim strategy until a final logo is developed. You will also find

other helpful items, such as PowerPoint, fax, and memo templates. We also encourage you to visit the brand

center to begin using our new email signature. Please check with your local marketing department before

using the wordmark in printed and promotional items. As the brand center content has been populated on

multiple platforms, there may be compatibility issues with your browser. If you experience a significant issue

you can reach out to your local IT or call the IT Help Desk at 732-776-3333.

MORE BUSINESS AS USUAL

In the last issue of ONE, we included a section explaining that Day One and many of the days beyond would

largely be business as usual for our team members. For example, questions have been raised about policy

changes in legal and finance. We want to confirm that it is business as usual on Day One and we will keep

you posted on any changes that occur in the coming weeks.

WHAT IF I MISSED SOMETHING?

We know its summer and you are bound to have some vacation time planned. We have created a section

on your legacy organization’s Intranet called ―Merger Happenings‖ where you can find back issues of ONE,

the Brand Center, and any Q & A that we have provided.