It is proposed to empanel 25 experts as Assessors for following activities:

Hospital and SHCO accreditation assessments

Pre-accreditation Entry Level Certification (of hospitals and SHCO) assessments

CGHS inspections

ECHS inspections

Resource faculty for various education and training

Any other similar work The minimum qualification and experience requirements are shown in Annexure-1.

However, preference shall be given to senior/ retired experts.

Terms of Reference for such engagement/empanelment are as follows:

1. Such experts shall not be the employee of NABH/QCI and shall not claim any benefits other

than mentioned here.

2. Initial engagement/empanelment shall be for a period of two years subject to satisfactory

completion of assignment and requirement of the Board. Engagement/ empanelment offer

may be renewed after completing two year term.

3. Assignment include extensive travel to any part of the country and assessor should be willing

to travel by any possible mode of transport.

4. Such Assessor shall carry out such a minimum number of on-site assessments so that s/he

spend 15-20 assessment days in a month. Assessment day is the day of actual assessment/

inspection is carried out. Such activity may involve travel on the same day or on any other

days.

5. Remuneration shall be paid as per policy of QCI.

6. NABH shall decide the place of assessment and assessor shall not refuse.

Application and selection process

Positions shall be advertised in newspaper/ website and applications shall be invited in the

prescribed application form as attached as Annexure-2.

Application shall be screened to shortlist candidates for interview (may be on a 1:5 basis)

Shortlisted candidates shall be called for face to face interview with an Interview Committee

for a more thorough assessment of his/her suitability to be an assessor. No TA/DA shall be

paid for attending interview. Interview can also be conducted by Video conference /skype.

Shortlisted candidates after interview shall be invited to attend 5-days Assessor training

course at their own expenses and also a fee of Rs. 10000 + Service Tax shall be charged.

Successful candidates shall be engaged as Assessor as per TOR.

NABH reserves the right to select candidates based on its requirements and geographical

distribution.

Annexure-1

The minimum eligibility criteria remain the same as for regular assessor training course as detailed below: For clinicians: MBBS with minimum of 10 years of experience of which a

minimum of 5 years should be in hospital.

MBBS with Post-graduate Degree or Diploma with minimum

of 7 years of experience (post PG) of which a minimum of 3

years should be in hospital.

For administrators: Post-graduate in healthcare management/ administration

(Degree or Diploma) or equivalent with minimum of 10

years of experience (post PG) of which a minimum of 5

years should be in healthcare management/ administration

For nurses: GNM with minimum of 15 years of experience of which a

minimum of 10 years should be in hospital.

BSc (Nursing) with minimum of 12 years of experience of

which a minimum of 8 years should be in a

hospital/academic setting.

MSc (Nursing) with minimum of 10 years of experience (post

PG) of which a minimum of 5 years should be in a

hospital/academic setting.

Desirable

Work experience in an accredited hospital

Training/Course in Heath care quality

Attendance at three day NABH Program on Implementation course of NABH

Core competencies expected in an assessor

Assessors are the face of NABH and represent NABH in the field. They are peer reviewers who

assess the performance of healthcare organizations against laid down standards and identify

opportunities to achieve improved performance.

Assessor Requirements

Knowledge of hospital practices

Understanding of NABH standards

Computer and internet skills: Creating and editing documents, spreadsheets and

presentations; e-mail. Familiarity with e-learning methods is desirable.

Physical and mental stamina

General Assessor Traits

These apply to all assessors.

Trait Explanation

• Ethical fair, truthful, sincere, honest and discreet

• Open minded willing to consider alternative ideas or points of view

• Diplomatic tactful in dealing with people

• Observant actively aware of physical surroundings and activities

• Perceptive instinctively aware of and able to understand situations

• Versatile adjusts readily to different situations

• Tenacious persistent and focused on achieving objectives

• Decisive reaches timely conclusions based on logical reasoning and analysis

• Self reliant acts and functions independently while interacting effectively with others

General Assessor Competencies

1. Team player and inter-personal management skills

2. Communication skills (verbal and written), including listening skills

3. Willing to adapt

4. Planning and organization capability

5. Time management

6. Analytical thinking