IT Experts Community
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
IT Experts CommunityYour Gateway to HP Software Information & Support
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2
IT Experts Community
What you will findA dynamic, peer to peer community where members:• Find answers • Participate in technical
discussions• Exchange ideas and solutions• Attend informative online events
• Read blogs and articles All at your fingertips!
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3
Check out our community
Educate• One stop shop• Downloads,
events, videos
IT Experts homepage
Get support you need
• Receive product specific support• Gain feedback• Connect with HP
Software users, HP Software Support, HP Software product experts, R&D
Forums
Connect & engage
• Product insights from peers and HP experts• Converse with HP
Experts and peers
Blogs
Read the latest• Gateway for HP
Software’s latest and greatest
Newsletter & Vivit
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Support ForumsPublic and private forums
Forums generate 3 Million Page Views, 700,000 Accepted Solution Views
Public forums
•Anyone can participate
•Over 100 forums
Support Customer Forums (private)
• Accessible to HP Partners and customers with a valid support contract
• Forums supported and staffed by HP Software’s Support expert engineers
• Consider the forums as the first stop in HP Software Support
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5
Support Customer Forums
Proactively added contentExpect regular posts on:• Best practices, tips and tricks• Common problems• Patch information• Meet the Experts recorded video sessions
Online Expert Days• HP product team members in the forum to
answer questions on specified product topics
• We listen to what you want to hear!
For more information and to have a look at the Support Customer Forums,please join, here!
Join the forums, increase knowledge, share your expertise !
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6
Blogs
Top blogs• Grounded in the Cloud• HP Software Developers Blog• HP Security Products Blog• Business Service Management
Take a look at our blogs, here!
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7
23,000 Newsletter RecipientsThe latest on HP Software’s products and industry trends
Sign up to receive the newsletter, here.
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Become a Super User!Become one of our community’s top experts by partaking in product related conversations!
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9
Why you should get involved
Connect with HP experts
Get help solving your problems
Learn tips and tricks from the HP Software experts
Share knowledge with your peers
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Come visit our
hubwww.hp.com/go/swcommunity