IT Experts Community

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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. IT Experts Community Your Gateway to HP Software Information & Support

Transcript of IT Experts Community

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

IT Experts CommunityYour Gateway to HP Software Information & Support

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2

IT Experts Community

What you will findA dynamic, peer to peer community where members:• Find answers • Participate in technical

discussions• Exchange ideas and solutions• Attend informative online events

• Read blogs and articles All at your fingertips!

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3

Check out our community

Educate• One stop shop• Downloads,

events, videos

IT Experts homepage

Get support you need

• Receive product specific support• Gain feedback• Connect with HP

Software users, HP Software Support, HP Software product experts, R&D

Forums

Connect & engage

• Product insights from peers and HP experts• Converse with HP

Experts and peers

Blogs

Read the latest• Gateway for HP

Software’s latest and greatest

Newsletter & Vivit

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Support ForumsPublic and private forums

Forums generate 3 Million Page Views, 700,000 Accepted Solution Views

Public forums

•Anyone can participate

•Over 100 forums

Support Customer Forums (private)

• Accessible to HP Partners and customers with a valid support contract

• Forums supported and staffed by HP Software’s Support expert engineers

• Consider the forums as the first stop in HP Software Support

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5

Support Customer Forums

Proactively added contentExpect regular posts on:• Best practices, tips and tricks• Common problems• Patch information• Meet the Experts recorded video sessions

Online Expert Days• HP product team members in the forum to

answer questions on specified product topics

• We listen to what you want to hear!

For more information and to have a look at the Support Customer Forums,please join, here!

Join the forums, increase knowledge, share your expertise !

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Blogs

Top blogs• Grounded in the Cloud• HP Software Developers Blog• HP Security Products Blog• Business Service Management

Take a look at our blogs, here!

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23,000 Newsletter RecipientsThe latest on HP Software’s products and industry trends

Sign up to receive the newsletter, here.

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Become a Super User!Become one of our community’s top experts by partaking in product related conversations!

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9

Why you should get involved

Connect with HP experts

Get help solving your problems

Learn tips and tricks from the HP Software experts

Share knowledge with your peers

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Come visit our

hubwww.hp.com/go/swcommunity