IT Essentials 1 v4.0 Chapters 4 & 5 JEOPARDY...
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IT Essentials 1 v4.0 Chapters 4 & 5 JEOPARDY
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Transcript of IT Essentials 1 v4.0 Chapters 4 & 5 JEOPARDY...
IT Essentials 1v4.0
Chapters 4 & 5
JEOPARDY
RouterRouterModesModes
WANWANEncapsulationEncapsulation
WANWANServicesServices
RouterRouterBasicsBasics
RouterRouterCommands Commands
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RouterRouterModesModes
WANWANEncapsulationEncapsulation
WANWANServicesServices
RouterRouterBasicsBasics
RouterRouterCommands Commands
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AcronymsAcronyms MaintenanceMaintenanceTrouble-Trouble-shootingshootingProcessProcess
InstallingInstallingO/SO/S
ToolsTools O/SO/S
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► ► ► F i n a l J e o p a r d y ◄ ◄ ◄
Question
GUI
Acronyms 100
A: What is Graphical User Interface ?
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QuestionA: What is Command Line Interface?
CLI
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Question
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A: What are Hardware Compatibility List ?
HCL
Acronyms 300
Question
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A: What is Open Graphics Library ?
OpenGL
Acronyms 400
Question
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A: What is a Application Program Interface?
API
Acronyms 500
Question
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A: What are Check and secure loose cables, Clean the mouse and keyboard, and Update drivers ?
Three common preventative maintenance tasks.
Maintenance 100
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Question
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A: What is a Liability Release form?
Ask customer to sign this if the customer cannot provide a backup & you are unable to backup the information.
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A: What is completely describe the problem ?
Open ended question allows customer to do this.
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A: What is Hardware Maintenance?
Removing dust from the fans is an example of this type of maintenance.
Maintenance 400
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A: What is Software Maintenance ?
Defragmenting hard disk drives is an example of this type of maintenance.
Maintenance 500
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A: What is Gather data from the customer ?
First step in troubleshooting process.
Troubleshooting Process
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Question
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A: What is Verify the Obvious Issues?
The second step of the troubleshooting process.
Troubleshooting Process
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A: What are the Try Quick Solutions First?
The third step in the troubleshooting process.
Troubleshooting Process
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A: What is Evaluate the problem and implement a solution?
The 5th Step in the troubleshooting process.
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A: What is close with the customer ?
Last step in troubleshooting process.
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A: What is Backup all data files ?
Do this before upgrading from Windows 2000 to Windows XP.
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A: What is Clean Installation?
Type of installation for Windows XP that proceeds as if disk is brand new.
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Question
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A: What is from CD or DVD ?
Most common method for installing an operating system.
Installing O/S 300
Question
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A: What is partition and format the drive ?
This must be done before installing an OS on the hard disk drive.
Installing O/S400
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A: What is Recovery Console ?
Choosing “Repair XP” when booting up from the Windows XP install CD opens this.
Installing O/S500
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A: What is Windows Update?
Use this to scan for new software, patches, and service packs.
Tools100
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A: What is msconfig?
Boot config utility that allows you to set the programs that run at startup & edit config files.
Tools200
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A: What is a REGEDT32 ?
Registry editing tool for Windows NT.
Tools300
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A: What is a Event Viewer ?
Logs a history of events regarding applications, security, and the system.
Tools400
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A: What is F8?
Key to use during the boot process to open Windows Advanced Startup options menu.
Tools500
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A: What is Start > Run > CMD ?
Procedure to access CLI in Windows XP.
OS 100
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A: What is NTFS ?
Recommended file system for Windows XP that provides security and large file support.
OS 200
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A: What is HKEY_LOCAL_MACHINE?
Windows Registry Key that contains information about hardware and software in the computer.
OS 300
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A: What is Linux?
Open Source Operating System for multiple hardware platforms.
OS 400
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A: What is HCL?
A list of hardware supported by a Microsoft OS
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QuestionA: What are 1) Create master install on one computer. 2)
Run sysprep. 3) Create disk image using 3rd party tool. 4) Copy image to server. When destination computer is booted, a short version of setup runs.?
The four steps for Disk Cloning.
Final Jeopardy
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