IT Assistance Center (ITAC)gato-docs.its.txstate.edu/jcr:5e4d99ed-4e96-4a4f-bffc-12155613bba1… ·...
Transcript of IT Assistance Center (ITAC)gato-docs.its.txstate.edu/jcr:5e4d99ed-4e96-4a4f-bffc-12155613bba1… ·...
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IT Assistance Center(ITAC)
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www.tr.txstate.edu
IT Assistance Center
• Full Service IT Support• NetIDs & Passwords• BobcatMail E-mail Access• Online Connectivity• Computer Repair• Free Office 365 Software• Free Antivirus Software• Free lynda.com eLearning
Students’one-stop-shop for technology-related
needs and questions!
We keep students connected and protected!
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www.tr.txstate.edu
Computer Labs
Technology is all over Texas State
Technology is all over Texas State
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www.tr.txstate.edu
Student’s NetIDe.g., zzz99
First order of business…
NetID!
The NetID is revealed during activation.
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www.tr.txstate.edu
Online Services
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www.tr.txstate.edu
BobcatMail
Official communication!• Financial Aid• Student Business Services• Residence Hall• Classes and University Announcements
Starting now: Students: Read e-mail daily!
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www.tr.txstate.edu
Campus Wireless
Texas State WPA (Secure!)• Secure • Preferred• Log in with your NetID and password• Faster connection
Texas State University (Not secure)• Not secure• For guests who do not have NetIDs• Slower connection
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www.tr.txstate.edu
Internet in Residence Halls• Required:
• Ethernet Network Cable• ITAC & Bookstore
sells Ethernet cables!
• Not allowed:• Wireless routers• Multi-port network switches
• WiFi is in most common areas
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www.tr.txstate.edu
Office 365 is free for all students!
Microsoft Office 365
Install it from the comfort of home! (learn how on the ITAC website)
• Word• Excel• PowerPoint• Outlook• Access
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www.tr.txstate.edu
lynda.com
• Free eLearning for all faculty, staff, and students!
• All courses are video-based• Exercise files for hands-on learning!• Available online from anywhere
tr.txstate.edu/lynda
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www.tr.txstate.edu
Computer Labs and Printing• AG 301• ASB South 201• Assistive Technology Lab• Derrick 114 • FCS 179• Jowers 201• McCoy 338• Library (2nd & 4th Floor)
Students can print 2500 pages per semester!
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www.tr.txstate.edu
SendNPrint
• E-mail or Upload documents• Pick them up at any SendNPrint Spot!• Students have 12 hours to pick up their
print jobs
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www.tr.txstate.edu
Texas State WebFiles
webfiles.txstate.edu
•Access UDrive files online from on or off campus!
•5 GB of storage space!
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ITAC Walk Up Center & Repair
Free Services• Virus removal
Minimal Fees• Computer repair• Re-install operating
system
Location: Math Computer Science Bldg.
Warranty repairs (Dell and Mac)
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www.tr.txstate.edu
Whew! That’s a lot of information!
Students will learn about these and other services during Bobcat Preview!
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www.tr.txstate.edu
IT Assistance Center
Phone: 512.245.ITAC (4822)LiveChat: livechat.tr.txstate.eduE-mail: [email protected]: tr.txstate.edu
Phone and LiveChat: 24/7/365Walk up Center: Mon – Fri, 7:30 a.m. – 6 p.m.