IT and MIS for a Gaming Firm

8/8/2019 IT and MIS for a Gaming Firm

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Genius Games is a newly launched gaming software services company. Their softwaredevelopment is outsourced to Pheebee Infoteh. Their target customers are around the globeusing internet and having interest in gaming. They host all the gaming applications and requireusers to register with them

Abstract

The rise in popularity and the rapid growth in the Gaming Industry have created a much more

competitive environment for all properties. Industry leading Gaming companies have expressed

the need to identify and develop their clientele so as to enhance the guest experience, increase

guest loyalty, and generate new business.

Information Technology used to meet Strategic objectives

To setup a company website to make smoother inroads in the online Business for

making people aware about the gaming applications available on the website.

Having appropriate softwares for respective domains so that the functioning of each will

be effective.

Database management will be an important role when it comes to usage of the database

with respect to the number of employees or clients or customers.

Being in the Gaming Industry we need to ensure that we have strategic tie-ups with few

multi-national companies around the globe through virtual media so that we can inherit

business across boundaries.

One of the comprehensive softwares required to host the gaming applications online will

be the Game Server - is a remotely or locally run server used by game clients to

play multiplayer video games

Flow of Strategic Decision Making and Investment in IT

The objective of every business is to make money for the owners now and in the future.

Hence, the strategic decision making and Investment in IT plays a very important role in

giving impetus to the profits.

Basically the set of decisions made by IT and senior management comes in the

strategic decision making which can include - deployment of technology infrastructures,

relationship of technology choices to business choices

Being a Online Gaming application provider The investment in IT will be more than the

substantially traditional business patterns.

A skeleton of the Financed Planning( can be a budget, a plan for spending and saving

future income.) for IT in the organization can laid down as follows:


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Organization Structure and its implication of IT requirement

An organizational structure consists of activities such as task allocation, coordination and

supervision, which are directed towards the achievement of organizational aims. It can also be

considered as the viewing glass or perspective through which individuals see their organization

and its environment.

Here are several ways that core IT functions can be organized. The following discussion

describes some of the more popular models.

Centralized: In the centralized model, top-down responsibility for solutions delivery,

conceptualizing, developing and implementing IT solutions for all parts of the business is

controlled by some central authority. A centralized model is economical from both a skill and

an overhead standpoint, but does little to build client relationships, foster business knowledge in

IT staff, or further align IT with business needs since customizing the solution to fit the business

can be difficult.

Centralized, - with CRM Role: In this model, the conceptualization and delivery of IT services

is still carried out by a central authority, but that authority is augmented with the addition of

customer relationship managerspeople who deal directly with customers on behalf of thecentralized authority to mitigate some of the disadvantages of the central model. This model

does much better than the pure centralized model because it aligns IT with business needs and

builds client relationships. Nevertheless, it does require the additional overhead of staffing the

CRM function and also requires that effective coordination to occur between the CRM staff and

solution delivery teams.


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A Federated Model: In the federated model, a statewide IT unit such as the CIO's office has

primary responsibility for architecture, common infrastructure and services, and standards

decisions, while each agency IT department has primary responsibility for application resource

decisions. Agency IT managers report into the agency director as well as the central IT

organization. The federated model gives good balance between enterprise and local

innovation. Also, it is quite effective at aligning IT with the needs of the business. Thedisadvantages of the federated model are the complexity of coordinating among so many

players, the problem of dual reporting relationships, and, most importantly, the high

administrative and staff costs of supporting multiple IT organizations.

Decentralized: The decentralized model is the loosest of the organizational choices. In the

decentralized model, solutions delivery is aligned with the agency line of business and IT

managers report to the agency director. When coordination happens, it is achieved in IT

management and executive councils. The decentralized approach gives agencies the most

control over IT direction and closely aligns IT service delivery with agency needs.

HR Domain in Information Technology for the Organization

A bridge between HR strategy, processes and technologies - thereby enabling your HR to better

align with an ever increasing business role. Payroll Application, HR Application Outsourcing,

Enterprise Learning Management, Portal Implementation/Integration and HR Analytics are key

components of the solution set.


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HR Product Based Services

SAP, Oracle-PeopleSoft

Employ!, BrassRing, RecruitSoft

Solutions

Payroll Solutions

HR Portals & HR-Analytics

Enterprise Learning Systems

HR Product Based Services

HR-IT Architecture and Design

HR Product Evaluation/Selection Business Process Re-engineering (BPR)

HR BPO Services for Pheebee Infotech as an Outsourcing Partner

Payroll Processing

Recruitment Process Outsourcing

Learning Process Outsourcing

Benefits Administration

Employee Life Events Data/Records Management

HR Helpdesk

To conclude the Human resource for the IT, the companys IT department will be headed by a

CTO (Chief Technology Officer) then the President of Technology followed by VP, AVP and the

Team Leaders under which supervision the IT executives, programmers, designers will be

working in tandem to achieve a common goal for the organization.

Operational Involvement of IT

The operations department usually monitors the announcements which are to be done in the

organization and the involvement of Information Technology will be the use of Microsoft Outlook

Exchange Webmail for every employee so that proper communication happens between the

employees in the organization.

Many offers, schemes and event details can be circulated through the Operations Team of the

organization within.


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Knowledge Based Involvement of IT

Management Based Involvement of IT

Information Technology Management is concerned with exploring andunderstanding Information Technology as a corporate resource that determines both the

strategic and operational capabilities of the firm in designing and developing products and

services for maximum customer satisfaction, corporate productivity, profitability and

competitiveness.

Genius Games Management will be making the decision process


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Strategic Based Involvement of IT

It determines the firms scope with respect to technology. Also, the sequence of activities

that transforms current alignment state to future alignment state. Actively involve IT staff

in development of vision and strategies. Strengthen degree of strategic alignment

Business Intelligence

Basically, Business intelligence (BI) refers to computer-based techniques used in spotting,

digging-out, and analyzing business data, such as sales revenue by products and/or

departments, or by associated costs and incomes. BI technologies provide historical, current,

and predictive views of business operations. Common functions of business intelligence

technologies are reporting, online analytical processing, analytics, data, business performance

management, benchmarking, text mining, and predictive analytics.

Customized Business Intelligence for Genius Games for gaming applications online

This will provide a complete, integrated end-to-end set of solutions being utilized throughout the

complete gaming industry. We will provide a framework that can access any type of property

source system, from any platform and create a centralized data store for guest and property

information providing a wide array of reporting and analytic capabilities. The system can clean

and consolidate information for guest activity across the property. Once the

cleaned/consolidated data is in place and available, the system allows for several strategic

options for leveraging this full property and guest level information. The diagram below

illustrates the information platform and the wide spectrum of information it can provide


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This will improve Genius Games by providing business insights toall employees leading to

better, faster, more relevant decisions.

Requirement of Hardware

1. Web Space Servers Storage Devices

2. Game Server only for gaming applications

3. Cloud Computing devices (Virtual Servers)4. Computers, Laptops

5. Laser Printers

6. Scanners

7. Leased Line

8. Barcode Readers

9. Biometric Device

10. Input and Output Devices

11. Mobile Phones (for testing various game applications on Mobile interface such as

iPhone, Android, Blackberry, Symbian, etc...)

Gaming

SOLUTIONS


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Requirement of Softwares

1. Verisign Billing Software for payments online for games

2. Payroll software for Accounting and HR department of the organization

3. Network Operating System manages networks and security like LINUX, UNIX or

Windows NT

4. Application softwares such as webmail for intranet and on internet.

5. Time Management System software for employees in the Organization

6. Animation system for 3D Gaming applications

7. Video Editing

8. Online tutorial software for educating users about the games online.

9. PeopleSoft by Oracle

10. Siebel Customer Care by IBM

Requirement of Networks

It will allow people or devices to share information or data. In addition a network will be able to

transmit this information quickly, with reliability and efficiency. It will interconnect users and

devices such as computers, telephones, printers, scanners, mobile phones, terminals, etc..

Even the smallest businesses can take advantage of networking to share the cost of peripherals

such as printers and scanners and provide access to shared data.

However, the growth of wireless networks and the increasing use of virtual private networks,

which allow a user to access a business' network via the internet, have not only resulted in a

wider choice of solutions for the business owner, but also a number of additional business

benefits.

In order to sustain in the competitive market we can build customized applications (apps) for

Facebook, Orkut ,MySpace for gaming so that the use base will increase as these Social Media

networking websites which are widely used by many people around the globe.

Conclusion

All of this information will empower Genius Games to deliver a gaming and online experiences

that will have customers feel important and well served. Additionally, it will allow company

executives to make better and informed decision towards their guests and properties.

IT and MIS for a Gaming Firm

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