iStreet Solutions Where Performance is Measured By Results

23
iStreet Solutions Where Performance is Measured By Results iStreet Overview 2008

description

iStreet Solutions Where Performance is Measured By Results. iStreet Overview 2008. iStreet’s Target Market. SAP Support Functional / Technical. Partner / Customer Monitors & Manages. SAP Operations Basis (R/3). iStreet Monitors & Manages. Infrastructure OS / DB / HW / Telco. - PowerPoint PPT Presentation

Transcript of iStreet Solutions Where Performance is Measured By Results

Page 1: iStreet Solutions Where Performance is  Measured By Results

iStreet Solutions Where Performance is

Measured By Results

iStreet Overview 2008

Page 2: iStreet Solutions Where Performance is  Measured By Results

Who is iStreet Solutions?

HQ in Roseville, CA Enterprise datacenter in

West Sacramento Primary Focus

– SAP Solutions– Managed Services– Infrastructure

Experienced Management Team

SAP SupportFunctional / Technical

InfrastructureOS / DB / HW / Telco

Partner / CustomerMonitors

& Manages

iStreetMonitors

& Manages

SAP OperationsBasis (R/3)

Implement - Operate - MaintainImplement - Operate - Maintain

iStreet’s Target Market

Page 3: iStreet Solutions Where Performance is  Measured By Results

iStreet Locations

iStreet LocationsBoston – 4Q 2008ColumbusHouston -4Q 2008Los AngelesNewtown SquareOrlandoPhiladelphia - DRRoseville, HQW. Sacramento -

DC

Offshore Centers• New Delhi – 4Q 2008

Page 4: iStreet Solutions Where Performance is  Measured By Results

Key Strategic Partners

Application Partners– SAP– Microsoft

Technology Partners– Sun Microsystems– Level3 Communication

Page 5: iStreet Solutions Where Performance is  Measured By Results

Key SAP Customers

March 19, 2007, Bumble Bee Foods, LLC; a 1 billion dollar San Diego, CA based firm selects iStreet Solutions, the SAP Certified Hosting Provider for  its SAP infrastructure.  Industry leading managed services and SAP Certified Hosting Solutions criteria lead BBF to select iStreet Solutions over IBM.

August 1, 2007, Seattle based Marine Resources Group

(MRG); a 700 million dollar firm selects iStreet Solutions as their SAP Certified Hosting Partner. MRG was established in 2000 by Saltchuk Resources as a holding and support company for investments in tug, barge and ancillary marine service companies. MRG has the largest and most capable coastal tug and barge fleet in the United States.

Ausra Inc. - Ausra develops and deploys utility-scale solar technologies to serve global electricity needs in a dependable, market competitive, environmentally responsible manner.

Sixth Gear – A New York based, Wall Street backed 1 billion dollar start-up, concentrating in the primary and secondary auto lending industry .

Page 6: iStreet Solutions Where Performance is  Measured By Results

Market Focus

SAP Solutions

In concert with SAP service providers and integrators.

Page 7: iStreet Solutions Where Performance is  Measured By Results

Our SAP Relationship

December 2007– Recertified by SAP Hosting

November 2005 – iStreet is certified as an

SAP Hosting Partner– 1 of only a few select companies

in the US to meet SAP’s rigorous standards.

Oct 2005– Onsite Audit by team from

SAP AG, Germany Jun 2005

– Sponsored by Chris McClain, SVP and GM of SAP America

Page 8: iStreet Solutions Where Performance is  Measured By Results

iStreet’s Value to Customers

Maximize ROI and lower TCO– Cost your project accurately - standard monthly fixed rates– Flexible contract periods - only what you need– Increase investment security - reliably predict follow-up costs

for live operations Save Time

– Template - Ready to run environments– Reduce employee training at startup

Save Resources– Bypass staff shortages – Pay for less 1 FTE vs. 4 FTE In House– Focus internal resources on your business– SAP Specialists are expensive and hard to find

Page 9: iStreet Solutions Where Performance is  Measured By Results

Typical SAP Landscape

Page 10: iStreet Solutions Where Performance is  Measured By Results

iStreet Solutions SAP Support Suite of Services

iStreet Solutions SAP Hosting Basic iStreet Solutions SAP Hosting Standard iStreet Solutions SAP Hosting Performance iStreet Solutions Remote Management iStreet Solutions Remote Basis and DBA

Page 11: iStreet Solutions Where Performance is  Measured By Results

Hosted Services

iStreet Solutions SAP Hosting Basic

Basic provides the first building block of the iStreet Solutions Suite. Cost effective with all the basic services including 24x7 availability of SAP ERP landscapes. Designed to meet the budget requirements of smaller SAP projects with a high reliability and focus on a stable system. SAP Hosting Basic is fully scalable as your needs and requirements grow.

iStreet Solutions SAP Hosting Standard

Standard provides the addition of high performance and scalable components. With client needs anticipated to grow rapidly but cost containment still key, Standard grows as your needs grow. A hosted domain is formed so the building blocks of growth are available and easily added as necessary.

iStreet Solutions SAP Hosting Performance

Performance is for clients with complex requirements who demand the highest performance in terms of availability and response time. High user numbers require management capabilities to include application and process monitoring. Business continuity is a strong consideration of organizations requiring a Performance solution.

Page 12: iStreet Solutions Where Performance is  Measured By Results

Remote Services

iStreet Solutions Remote Management

Remote Management is for current SAP customers who desire to restructure the support of there SAP system environment. The services extend any of the iStreet Solutions SAP Hosting services to your site. A duplication of the hosted model is formed on your site as needed using the same high performance standards of our hosted services.

iStreet Solutions Remote Basis and DBA

If BASIS support is what you need, our experienced BASIS team can augment your staff from our remote data center. Our database expertise extends to DB2, Oracle, MS SQL, and MaxDB so all your needs are covered.

Page 13: iStreet Solutions Where Performance is  Measured By Results

SAP Hosting Deliverables #1

Implementation Tasks – Pre and Post Go Live iStreet Client(or AMS)

Project Management for Migration to Hosted Environment RAccount Management and Support Leads RSAP Application RDatabase Software RServer Platforms RSecurity – Operating System RSecurity – Networking RNetworking RStorage and Backups RTesting and Quality Assurance RCut-Over to Hosted Environment R

Page 14: iStreet Solutions Where Performance is  Measured By Results

SAP Hosting Deliverables #2

Support Tasks – Pre and Post Go Live iStreet Client(or AMS)

Account Management and Support RConfiguration and Change Management RClient Connectivity RHardware ROperating Systems RSecurity – Operating System RSecurity – Networking RSecurity – Facilities RNetworking RStorage and Backups R

Page 15: iStreet Solutions Where Performance is  Measured By Results

SAP Hosting Deliverables #3

SAP Support Tasks – Post Go Live (Integrator performs Pre Go Live)

iStreet Client(or AMS)

Help Desk RPerform Transports RBasic Security Administration RSAPGUI Distribution RSAP Job Scheduling Services (excludes externally scheduled jobs)

R

SAP Support (OSS) Management (Problem analysis and resolution, coordinating with SAP OSS/Client)

R

Output Management RDatabase Software RProblem Resolutions R/C R/CInstance and Client Maintenance RPatches RPerformance Tuning RMonthly System Review R

Page 16: iStreet Solutions Where Performance is  Measured By Results

SAP Monitoring

Page 17: iStreet Solutions Where Performance is  Measured By Results

Database Monitoring

Page 18: iStreet Solutions Where Performance is  Measured By Results

Availability, Health, Utilization

Page 19: iStreet Solutions Where Performance is  Measured By Results

Infrastructure

Data Center Tour

The Heart of iStreet

Page 20: iStreet Solutions Where Performance is  Measured By Results

Powerful !

Redundant Power 1.2 Megawatt

Generator Dual Feed

Distribution to the Rack

Page 21: iStreet Solutions Where Performance is  Measured By Results

Secure !

24x7 monitoring and surveillance

Multi-level access – Key Fob– Biometric hand scan– PIN– Mantrap– Key access to cages

Page 22: iStreet Solutions Where Performance is  Measured By Results

Robust !

3-level cabling Custom cages and

cabinets Vast Data & Telco

Interconnect– Level 3

Communications– N. California Hub

Page 23: iStreet Solutions Where Performance is  Measured By Results

You have our total support!

Thank you