I’m having trouble accessing my NETGEAR router; what do I do?

Use the following troubleshooting tips for help with accessing your NETGEAR router:

• Make sure that you are using the correct web address, user name, and default

password.

o Web address: www.loginrouterloginnet.com

o User name: admin

o Default password: password

For more information, see https://www.loginrouterloginnet.com/netgear-router-

login/.

Note: If you previously changed the admin password for your router, the

default password no longer works.

• If you see an error message when attempting to access routerlogin.com or

routerlogin.net, visit the following links for instructions on how to clear your

browser cache:

• Google Chrome: https://support.google.com/accounts/answer/32050

• Internet Explorer: https://support.microsoft.com/en-us/help/17438/windows-

internet-explorer-view-delete-browsing-history

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

• Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-

sfri47acf5d6/mac

• Microsoft Edge: https://support.microsoft.com/en-us/help/10607/microsoft-edge-

view-delete-browser-history

Note: Using a different browser might also resolve your access error. For example, if you

normally use Google Chrome, try accessing the router login page using Internet Explorer, Mozilla

Firefox, or Safari.

• Enter your router’s default IP address in your browser’s address bar.

Note: First, try 192.168.1.1 or 192.168.0.1. If those IP addresses do not work,

see one of the following topics:

o Finding your IP address without using the command prompt

• Try connecting to your router in a different way. If you’re using WiFi, try using a

wired Ethernet connection. You can also try different wireless connections. For

example, if you are connected to the 2.4 GHz wireless band, connect to the 5

GHz band.

• Try using a different device (phone, tablet, laptop, desktop).

• If you are connected to multiple networks at the same time (wired, wireless, VPN,

or a corporate connection), you might not be able to access your router’s web

interface. Disconnect from any additional Internet or VPN connections and only

connect to your NETGEAR router.

• Temporarily disable pop-up blockers, firewalls, and ad-blocking software.

• Power cycle your router, modem, and connected devices (including desktops,

laptops, phones, tablets, game consoles).

For more information, see routerlogin.net.

• If none of the above steps resolve your router access issues, perform a factory

reset of the router. For more information, visit

• Note: After you perform a factory reset, any personalized router settings and

configurations that you made are lost. Your router’s admin user name, admin

password, WiFi network name (SSID), WiFi password, and security settings return

to factory settings.

Follow these steps after you perform a factory reset:

1. After factory resetting your router, log in in to your router using the default user

name and password.

2. Click ADVANCED.

3. Under Router Information, make sure that your router’s IP Address

is 192.168.1.1 or 192.168.0.1.

• To prevent further login issues, make sure that your firmware is up to date:

o Click ADVANCED > Router Update > Check.

o If new firmware is available, click Yes to update the firmware.