ISS Social Media Seminar :: Slides on Facebook LifeHacks: Increase your engagement by 10-100x and...

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Facebook Lifehacks April 2014

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ISS Social Media (Re) Connections Seminar, 11 April 2014 Presentation by Eugene Sim, Conversion Hub Marketing "Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months" #isssem #isssocial

Transcript of ISS Social Media Seminar :: Slides on Facebook LifeHacks: Increase your engagement by 10-100x and...

Page 1: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Facebook Lifehacks

April 2014

Page 2: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

It is the No.1 Social Media website in Singapore & the World

•Over 3 million Singaporeans on Facebook (82% of online population)

80% of people try new products and services based on their friend’s recommendations on social media!

•Friends likely to have similar interests or are in similar life stage (e.g. parents with primary school kids)

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Source: Social Bakers, 2013

Page 3: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

Facebook is your marketing asset

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• Always ‘ON” marketing.

• Unlike advertising, a Facebook Page gives your business a recurring benefit that you own.

• The value of your Facebook Page grows over time

Page 4: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

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Credits: www.tocofi.com

Facebook influences buying behaviour

•Facebook increase the likelihood of a purchase by 51%

•Facebook is your social proof. An indication of Trust.

Page 5: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

Social ProofSocial proof is the way that people can measure the value of a product or a service or a business

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Credits: www.makeyourcaloriescount.com

Page 6: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

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or

Credits: www.makeyourcaloriescount.com Credits: eiling.blogspot.sg

Tian Tian Tong Fong Fatt

Which one will you perceive to serve up a better plate of Chicken rice?

You and your friends are looking for dinner at Maxwell, you come across these 2 chicken rice shops below:

Page 7: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

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Garphil Enterprise

800 Likes

You are looking to buy a Samsung Note 3 and you come across the 2 FB pages below:

Which one are you more likely to trust?

orKasia Mobile

26,000 Likes

Page 8: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why Market on Facebook?

Social ProofSocial proof is very powerful in getting new traffic, gaining instant credibility, and in some cases, instant trust.

The more FB Likes, comments and shares your content has, the more social proof. The more social proof, the better you market and sell.

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Page 9: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

4C Life Cycle

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C

C

C

C

apture revelant fans

onnect & convince

onvert to leads

ultivate champions

0 - 5000

3,000 onwards

5,000 onwards

10,000 onwards

Page 10: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

4C Facebook Life Cycle

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1. Capture Fans

• Sweepstake Giveaways• Online Quiz

2. Connect with Fans

• Photo Contest• Video Contest• Other Content Creation

3. Convert to leads

• Coupons• Offers

Page 11: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

4C Facebook Life Cycle

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1. Capture Fans

• Great for acquiring fans• Use this when < 5,000

fans• Award relevant prize

($100 in value)

2. Connect with Fans

• Great for engagement• Only use this when >

8,000 fans • Prize value has to be

larger (e.g. iPad Air)• Keep contest mechanics

simple

3. Convert to leads

• Exclusive to Facebook

• Offer real value

Page 12: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hack

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List of contest builders and Facebook tools that you can use to quickly deploy your contests

Claim your free trial:

http://chm.conversion-hub.com/social-media-marketing-agency/index.php

Page 13: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

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CONFIDENTIAL Credits: themountaintopguru.wordpress.com

GROWTH HACKS

Page 14: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hacks: Re-evaluate Targeting

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# Re-evaluate your Facebook Ad Targeting

How do we currently target our audience on Facebook?

Page 15: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hacks: Re-evaluate Targeting

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# Re-evaluate your Facebook Ad Targeting

Page 16: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hacks: Re-evaluate Targeting

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# Target your Email List

Source: Technorati.com

Page 17: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hacks: Re-evaluate Targeting

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# Target your Email List

Page 18: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hacks: Re-evaluate Targeting

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# Target your Website Audience

Page 19: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Growth Hacks: Re-evaluate Targeting

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# Target your Competitors’ Fans & Groups

Page 20: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Facebook Split Test

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Result: 67 Likes Result: 435 Likes

Ads lead to Facebook page.

Ads lead to Facebook Contest

# Leads Ads to a Facebook Contest Tab

Page 21: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

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CONFIDENTIAL Credits: themountaintopguru.wordpress.com

WHAT MAKES CONTENT VIRAL?

Page 22: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Why do people share on Facebook?

People share things that make them look good and define them.

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Page 23: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

What makes content go viral?

1. Emotional Effect – Emotionally charged content got shared most often

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High Emotional Charge

Low Emotional Charge

4,276 Likes321 Comments785 Shares

124 Likes12 Comments51 Shares

Page 24: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

What makes content go viral?

2. Positivity Effect - Positive Content is more likely to go viral

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+ Emotion

- Emotion

4,485 Likes163 Comments476 Shares

14 Likes0 Comments0 Shares

Page 25: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

What makes content go viral?

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Low Positivity High Positivity

High Emotional Charge

Low Emotional Charge

Most viral content=High Emotions + High Positivity

Page 26: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

What makes content go viral?

3. QUOTE and Get 10X – 100X Likes

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“Don't be satisfied with stories, how things have gone with others. Unfold your own myth.” ― Rumi,

14 Likes2 Comments3 Shares

No Text

2,225 Likes285 Comments253 Shares

Page 27: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

What makes content go viral?

4. ASK fans to comment and like

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Page 28: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Key Take Aways

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1. Emotions

2. Positive

3. Quote

4. Ask for Action

Page 29: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Eugene SimConversion Hub Marketing

Email : [email protected] : +65 6844 3935Mobile : +65 9025 4725

Life’s about courage and going into the unknown.

Page 30: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Contact

Eugene SimConversion Hub Marketing

Email : [email protected] : +65 6844 3935Mobile : +65 9025 4725

Page 31: ISS Social Media Seminar :: Slides on    Facebook LifeHacks: Increase your engagement by 10-100x and get 20,000 fans within 2 months by Eugene Sim, Conversion Hub

Facebook Workshop

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Interested to learn more? Join Eugene at next Wednesday (16 April) at 3pm!

To register:http://www.eventbrite.sg/e/double-your-business-create-recurring-automated-sales-tickets-11068804091