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ISO Certification benefits ISO Certification benefits

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ISO certification benefitsISO certification benefits

1.Management Focus:

ISO management principles can be used by the management as framework to guide their organizations towards improved performance

2. External Communication

Increasingly, customers, regulatory bodies and the community are demanding that companies:

Demonstrate responsible environmental performance, Protect consumer safety and control Food Safety risksProvide a safe working environment too…

ISO certifications could allow Danone to develop recognition of our strong commitment to environmental responsibility & product safety and strengthen confidence among Danone’ stakeholders

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ISO schemes & Risks assessment & managementISO schemes & Risks assessment & management

ISO 14000 family is primarily concerned with "environmental management

This means that the BU have the ability to:Identify and minimize harmful effects on the environment caused by its activities, Achieve continual improvement of its environmental performance.

ISO 22000 is primarily concerned with “ food risks management”

This means that the BU have the abilityIdentify food safety hazards and ensure that all the relevant food safety hazards are adequately controlled and monitoredManage food safety within the framework of a structured management system continually improved and incorporated into the overall management activities

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ISO 9000 CertificationISO 9000 Certification

ISO 9000 is primarily concerned with quality management

This means what the organization have to implement in order to:

Fulfill Consumer's quality expectations

Enhance Customer Satisfaction,

Achieve continual improvement of its performance in pursuit of these objectives.

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Quality Management System –Danone Way & Quality Management System –Danone Way & Danone Operating ModelsDanone Operating Models

Quality policy is now part and parcel of DW & DOMs.

Danone Way specifies key business principlesDOMs specify the way we want to perform Key Processes, in design, in product realization and in the way to listen to consumer regarding:

Product quality, Product superiority And consumer feedback

We don’t need any third party certification to show evidences that Danone focus is consumers satisfaction

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Relationship and links between DOMs & ISO 9000Relationship and links between DOMs & ISO 9000

DOMs and General ISO Management Systems principles.

DOMs & ISO core common Principles

Principle 1 – Stakeholder FocusPrinciple 2 – Involvement of peoplePrinciple 3 – Process & interrelated processes approachesPrinciple 4 – Continual improvementPrinciple 5 – Measure performances / KPIs

In consequence

DOMs book is a referential – ISO 9000 could be the way to make easier DOMs management and implementation in “green field” “business units