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ISO ISO 9001:20089001:2008

OverviewOverview

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Course Objectives:Course Objectives:

• To be able to understand the basic concept of ISO 9001 Standard version 2008

• To know the difference of the new Version from the ISO 9001:2008 Standard

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QUALITY MANAGEMENT TEAMQUALITY MANAGEMENT TEAMQMR Jonathan R. Gonzales

Vice-QMR Joy Salamat

IQA Team Leader Jacqueline Maligaya

Vice-IQA Team Leader Liza Ferreras

Document Controller Morris Albert P. Salazar

Vice-Document Controller Cler Faith P. Rico

Records Coordinator Mylene Narag

Vice-Records Coordinator MJ Abutar

Workplace Coordinator Gilbert Leonardo

Vice-Workplace Coordinator Noli Chan

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International Organization for Standardization (ISO)

• ISO stands for - International Organization for Standardization

– A world-wide federation of National Standard Bodies from some 140 countries, one from each country. Based in Geneva, Switzerland.

– It is a non-governmental organization established in 1947.

• ISO’s name– From “equal” to “standard”, the line of thinking that led to

the choice of “ISO” as the name of organization is easy to follow.

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History of ISO 9001 StandardHistory of ISO 9001 Standard

First Publication

1987

1994

2000

Continual Improvement

Quality Management

System

Quality Assurance

Quality Control

20082008Fourth editionFourth edition

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Evolution of QualityEvolution of Quality

Quality Control-

Part of quality management, focused on fulfilling quality requirements.

Quality Assurance-

Part of quality management, focused on providing confidence that quality requirements will be fulfilled.

Quality Management-

Co-ordinated activities to direct an organization with regard to QUALITY.

Quality Management System-

Management system to direct and control the organization with regards to quality

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ISO 9000:1994 ISO 9000:2000

ISO 9001:1994ISO 9002:1994 ISO 9001:2000ISO 9003:1994

ISO 9000:1994 ISO 9000:2000ISO 9004:1994 ISO 9004:2000

Background to Changes

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Quality Management PrincipleQuality Management Principle

• Customer Focus• Leadership• Involvement of People• Process Approach• System Approach to Management• Continual Improvement• Factual Approach to Decision Making• Mutually Beneficial Supplier Relationship

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APPLICATION/CERTIFICATION

First Party Assessment - Internal Quality Audit (IQA)

Second Party Assessment - Customer Assessment

Third Party Assessment - Third Party Certification (SGS)

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AUDIT SCHEDULES

First Party Assessment (IQA) - March 2010 - September 2010

Third Party Assessment - October 2010

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ISO 9001:2008 Structure

1. SCOPE2. Normative Reference3. Terms and Definitions4. Quality Management System5. Management Responsibility6. Resource Management7. Product Realization8. Measurement, Analysis and Improvement

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