ISO 14001:2015 Environmental Management System · Our EMS & It's Processes . ISO 14001:2015...
Transcript of ISO 14001:2015 Environmental Management System · Our EMS & It's Processes . ISO 14001:2015...
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ISO 14001:2015Environmental Management System
Enter EMS Platform
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ISO 14001:2015 Environmental Management System
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Home
Leadership Context of our Organisation Planning Support Operation Performance
Evaluation Improvement
Using our EMS
Exit Platform
EMS Process Revision Log
Documented Procedure
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ISO 9001:2015 Quality Management System ISO 14001:2015 Environmental Management System
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The Context of our Organisation
Context of our Organisation
The Needs & Expectations of our Interested Parties
Our Organisation & Its Context
The Scope of our Environmental Management System
Our Environmental Management System & Its Processes
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ISO 9001:2015 Quality Management System ISO 14001:2015 Environmental Management System
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Leadership
Environmental Policy
Leadership
Organisational Roles, Responsibilities & Authorities Leadership & Commitment
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ISO 14001:2015 Environmental Management System
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Planning
Environmental Objectives & Planning to Achieve them
Planning
Actions to Address Risks & Opportunities
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ISO 14001:2015 Environmental Management System
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Support
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Support
Documented Information Communication Awareness Competence Resources
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ISO 14001:2015 Environmental Management System
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Operation
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Operation
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ISO 14001:2015 Environmental Management System
Emergency Preparedness & Response
Operational Planning & Control
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Performance Evaluation
Internal Audit
Performance Evaluation
Management Review Monitoring, Measurement,
Analysis & Evaluation
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Performance Evaluation
Non-conformity & Corrective Action
Improvement
Opportunities for Improvement Continual Improvement
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ISO 14001:2015 Environmental Management System
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Our Organisation & Its Context
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The Context of our Organisation
We have determined the external & internal issues that may affect our ability to satisfy the intended results from our Environmental Management System [EMS], for both our customers and our other stakeholders. We have also determined the potential risks & opportunities that may arise from these external & internal issues, and the effect they may have either on the stability of our business processes or the integrity of our EMS.
We have determined that the following internal issues are relevant to our purpose and strategic direction. They also affect
our ability to achieve the intended results of our EMS:
We have determined that the following external issues are relevant to our purpose and strategic direction. They also affect
our ability to achieve the intended results of our EMS:
Home Page ← << Context
Leadership
Company Performance Competence
Values
Culture
Operational Capability
EMS
Customers
Market Forces
Economic Factors
Legal
Regulatory & Statutory
Technology
EMS Review of Internal &
External Issues
Outputs to Management Review
Our Organisation & It's Context
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The Needs & Expectations of our Interested Parties
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The Context of our Organisation
Other Factors
Internal Interested Parties External Interested Parties
In order to ensure that we are able to consistently provide our products and services that meet both customer, and where relevant, any applicable statutory requirements, we have determined the "interested Parties" relevant to our EMS. We have also determined the requirements of our Interested Parties, along with a number of other factors, that are relevant to our EMS and the context of our organisation.
Home Page ← << Context
Review of Interested Parties &
Other Factors
Outputs to Management Review
Market Forces
Customers Suppliers Employees Regulatory &
Statutory Bodies
Legal
Company Performance
Leadership
Operational Capability Culture Competence Values
Economic Factors Technology
As part of our Business Planning, Internal Audit, Management Review and Continual Improvement activities, we monitor and review information about our interested parties, including their requirements and any associated risks & opportunities.
The Needs & Expectations of our Interested Parties
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The Scope of our Environmental Management System
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The Context of our Organisation
We have determined the boundaries and applicability of our Environmental Management System [EMS] in order to establish its scope. As part of this exercise we have also considered the following:
a) the external and internal issues that have been determined within the definition of our organisation and our context b) the needs and expectations of our interested parties c) the products and services that we will provide to our customers
Based on the factors detailed above the scope of our Environmental Management System has been determined to be as follows:
Enter Scope Text Here...
The Scope of our EMS will be maintained as documented information.
Home Page ← << Context
ISO 14001:2015 Environmental Management System
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Our Environmental Management System & Its Processes
Core Activities
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The Context of our Organisation
Home Page ← << Context
Management Responsibilities, Audit & Review
Resource Management
& Training
Corrective Action, Data Analysis,
Continual Improvement
Document & Data Control EMS Records
Customer Enquiry
Customer Order
Goods Inwards Verification
Purchasing & Stock Control
Design Activities
Customer Returns & Repairs
Supplier Approval
Non-Conforming Product
Quarantined Awaiting Return
Product Realisation Assembly, Inspection
& Test
Despatch & Invoice
EMS Planning, Risk & Opportunities
Top Management
Accounts & Admin Resources Operational
Environment
Overview of the interaction between core processes from initiation of contract (including design activities) to despatch of finished product.
Process Performance
Review
Outputs to Management Review
Business Performance Data
Our EMS & It's Processes
ISO 14001:2015 Environmental Management System
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Leadership & Commitment
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Leadership
Top Management Commitment Our top management team are responsible for ensuing the effectiveness of our EMS. Top management, including our Directors, are responsible for, and committed to, establishing & maintaining our Environmental Management System [EMS], including our environmental policy and subsequent environmental objectives. The commitment of our top management is evidenced by their engagement with our Management Review process . The information & data provided during Management Reviews will be used to measure the effectiveness of our EMS. This information will also be used to help define our quality objectives, and to drive our objectives for continual improvements within our EMS.
Our top management team are committed to ensuring that our EMS functions as an integrated part of our wider business processes. Where possible, any information that is provided as part of the Continual Improvement Process within our QMS will be used to drive improvements across other areas of our business. Our top management team are also committed to promoting the use of a process-based approach, combined with risk based thinking within the organisation. This is reinforced at every opportunity through staff inductions, and when relevant, whenever a corrective action has been implemented.
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Leadership & Commitment
Our top management team will use data & information provided at Management Reviews to ensure that the resources needed for the EMS are available.
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Environmental Policy
Leadership
Our top management have established an Environmental Policy that defines our Company’s commitment to managing the environmental impacts of our business and our program for continual improvement. We will actively pursue business excellence with clearly defined environmental objectives for our organisation. Our key Environmental Objectives are:
• Add text here... • Add text here... • Add text here...
It is our Company’s policy to..... We are committed to the continual improvement of our Environmental Management System. The planning of improvements and changes to our EMS will be undertaken in conjunction with changes to our business activities or the issues that have an impact on our organisation. The company is also committed to satisfying any applicable requirements that are relevant to our business activities. This Environmental Policy, together with our quality objectives, will be reviewed annually for suitability and purpose as part of our Management Review process. This policy is maintained as documented information in the form of an electronic copy located within the EMS section of our company intranet and is available on request to all relevant interested parties. This policy has been communicated and understood at appropriate levels within the organisation and is strategically displayed within the business. Where necessary our personnel have been made aware of our environmental objectives.
Signed…..........................…………………………......…… Date: 1st September 2017 Director / General Manager
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Management Organisation Chart
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Leadership
Home Page
Roles, Responsibilities & Authorities
<< Leadership
Managing Director
HSEQ Manager
Sales Manager Technical Manager Service Manager
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Actions to Address Risks & Opportunities
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Planning
Home Page << Planning
Risks & Opportunities
Quality Policy
Actions to Address Risks & Opportunities
The Needs & Expectations of our Interested
Parties
Our Organisation and Its Context
The Scope of our EMS
Our EMS and Its Processes
Outputs to Management Review
Review of Actions to Address Risks & Opportunities
Actions to Address Risks & Opportunities
Procedure
Specific Business Risk Assessments
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Environmental Objectives & Planning to Achieve Them
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Planning
Home Page
Quality Objectives
Outputs to Management Review
Planning of Objectives Procedure
<< Planning
Process functions with a red boarder indicates a requirement to maintain documented information as applicable.
Risks & Opportunities
Quality Policy
The Needs & Expectations of our Interested
Parties
Our Organisation and Its Context
The Scope of our EMS
Our EMS and Its Processes
Review of Quality Objectives
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Resources
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Support
Home Page << Support
Operational Environment People General
Internal & External Resources
Outputs to Management Review
Outputs to Management Review
Outputs to Management Review
ISO 14001:2015 Environmental Management System
People Operational Environment
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Competence
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Training Plan
Determine Competency
Requirements
Competency Skills Chart
Training / Achievement
Record
Induction & Refresher Training
Vocational Training
Home Page
Review Competency Skills Chart
Update Competency Skills
Chart
Evaluate Effectiveness
of Training
Competency Management
Procedure
Review of Training
Requirements
Outputs to Management Review
<< Support
Process functions with a red boarder indicates a requirement to retain documented information as applicable.
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Awareness
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Home Page << Support
Awareness Procedure
Quality Policy
Implications of not Conforming with
QMS requirements
Benefits of Improved
Performance
EMS Awareness
Contribution to Effectiveness
Quality Objectives Awareness is attained when employees understand their responsibilities and authorities and how their actions contribute to the achievement of our quality objectives.
Employees are made aware of the quality policy, the relevant quality objectives, their contribution to the effectiveness of the QMS and the implications of not conforming with the requirements of our QMS.
We ensure that our employees understand how their contribution to the effectiveness of our QMS, by performing work processes correctly, leads to an increase in customer satisfaction.
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Communication
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Support
Home Page << Support
Communication Procedure
Our communication processes are structured to ensure that all communication is effective and provide the ability to: • transmit and receive information quickly and to act on it; • build trust amongst each other; • transmit the importance of customer satisfaction, process performance, etc; • identify opportunities for improvement. The information on this page has been
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Documented Information
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Support
Although we acknowledge that ISO 14001:2015 does not require a documented enviromental manual to be maintained as documented information, we have elected to establish and maintain our Environmental Management System as documented information. In addition to this, we have implemented processes and procedures that ensure that the requirements for the control of Documented Information are fulfilled. Our procedures relating to Documented Information can be accessed using the "Documented Information" links below. The revision status of our EMS processes and procedures can be accessed using the relevant "Revision Log" links below. Where relevant, process functions with a red boarder indicates a requirement to maintain and / or retain documented information as applicable.
Home Page
QMS Process Revision Log
<< Support
Process functions with a red boarder indicates a requirement to maintain or retain documented information as applicable.
QMS Documented Information
Operational Documented Information
EMS Procedure Revision Log
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Operational Planning & Control
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Operation
Operational Requirements
Stores & Stock Control
Design Activities
Customer Quotations
Home Page << Operation
Release of Products & Services Purchasing
Inspection & Test Customer Orders
Technical Support & Repairs
Goods In Product Manufacture
Operational Planning & Control
Procedure
Projects
Input from Planning of Changes
Input from Opportunities for
Improvement
Output to Non-Conformities
Output to Management Review
Output to Planning of Changes
Product Manufacture (Outsourced)
Input from Operational Risks
Input from Control of Changes
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Emergency Preparedness & Response
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Operation
Home Page
Issue Report to Top Management
Incident or Event
Can Requirements
Be Met?
Yes
No
Prepare Quotation
Proposal Review
Revise Proposal
Supporting Drawings &
Specifications
Action Plan Approved
Yes
No Advise Customer
Decline RfP
Commercial & Technical Review
Prepare Project Proposal
Issue Action Plan
Standard Product Price List
Commercial & Technical Review
Can Requirements
Be Met?
Yes
No
Emergency Response Procedure
Supporting Drawings &
Specifications
<< Operation
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Monitoring, Measurement, Analysis & Evaluation
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Performance Evaluation
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Monitoring & Measuring Analysis & Evaluation of Data
Evaluation of Customer
Satisfaction
RMA Returns Notes
Internal Audit Reports
Customer Feedback
<< Home Page Performance Evaluation
Monitoring, Measurement,
Analysis & Evaluation Procedure
Non-Conformance Register
Customer Satisfaction
Non-Conformance Register
QMS Processes & Procedures
Review of Suppliers
Review of Planning, Risks
& Opportunities
Customer Complaints
Outputs to Management Review
Process functions with a red boarder indicates a requirement to retain documented information as applicable.
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Internal Audit
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Performance Evaluation
EMS Audit by Certification Body
No
Yes
Non-Conformity Found
EMS Audit Plan
Internal Audit Report
Outputs to Management Review
Internal Audit Procedure
Raise Non-Conformance
Report
EMS Internal Audit
Internal Audit
Home Page
Non-Conformance Report
<< Performance Evaluation
Process functions with a red boarder indicates a requirement to maintain or retain documented information as applicable.
Outputs to Continual Improvement
Outputs to Opportunities for Improvement
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Management Review
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Performance Evaluation
Determine Corrective
Action
No
Yes
Actions Required
Management Review Schedule
Management Review Records Management
Review
Management Review
Procedure
Management Review Agenda
Management Review
Home Page
Outputs to Continual Improvement
<< Performance Evaluation
Process functions with a red boarder indicates a requirement to retain documented information as applicable.
Outputs to Opportunities for Improvement
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Opportunities for Improvement
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Improvement
Home Page
Opportunities for improvement
Outputs to Continual Improvement
Management Review
Product Development
Internal Audits Analysis of Data
Opportunities for Improvement
Opportunities for Improvement
Procedure
Non-Conformity & Corrective Action
Outputs to Management Review
<< Improvement
Risks & Opportunities
Quality Objectives
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Non-Conformity & Corrective Action
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Improvement
Home Page
Undertake Root Cause Analysis
Non-Conformance Register
Identify Corrective Action
Raise Non-Conformance
Report
Implement Corrective Action
Review Actions for Effectiveness
Close Non-Conformance on Register
No
Yes Actions Effective
Non-Conformity Identified
Record Actions on Non-Conformance
Register
Non-Conformity & Corrective
Action Procedure
<< Improvement
Process functions with a red boarder indicates a requirement to retain documented information as applicable.
Outputs to Continual Improvement
Outputs to Opportunities for Improvement
Outputs to Management Review
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Continual Improvement
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Improvement
Home Page
Management Review
Opportunities for Improvement Quality Objectives
Internal Audits Analysis of Data
QMS Continual Improvement
Continual Improvement
Procedure
External Audits
Inputs to Continual
Improvement
Outputs to Management Review
Non-Conformity & Corrective Action
<< Improvement
Risks & Opportunities
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ISO 14001:2015 Environmental Management System
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Home
The Context of our Organisation Our Organisation & Its ContextThe Context of our Organisation The Needs & Expectations of our Interested PartiesThe Context of our Organisation The Scope of our Environmental Management SystemThe Context of our Organisation Our Environmental Management System & Its ProcessesLeadership Leadership & CommitmentLeadership Environmental PolicyLeadership Management Organisation ChartPlanning Actions to Address Risks & OpportunitiesPlanning Environmental Objectives & Planning to Achieve ThemSupport Resources Support CompetenceSupport AwarenessSupport CommunicationSupport Documented InformationOperation Operational Planning & ControlOperation Emergency Preparedness & ResponseOperation Control of Non-Conforming OutputsPerformance Evaluation Monitoring, Measurement, Analysis & EvaluationPerformance Evaluation Internal Audit Performance Evaluation Management Review Improvement Opportunities for ImprovementImprovement Non-Conformity & Corrective Action Improvement Continual Improvement
How to use this EMS, and what lives where in ISO 14001:2015…
Revision: Date:
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ISO 14001:2015 Environmental Management System
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ISO Ref: Date
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How to use this EMS, and what lives where in ISO 14001:2015…
The main sections of the EMS can be accessed by clicking on the relevant button The "Home Page" is accessed by clicking on the green button Navigation within each section is done using the blue buttons at the foot of each page
ISO 14001:2015 is an internationally recognised standard that provides organisations with a framework for the management of environmental related business activities.
Next Page >
This Environmental Management System has been developed to provide the user with a simplified method of navigating their way around its various sections, processes & procedures. Each page contains a number of "buttons" with hyperlinks that are configured to connect directly to the various parts of the system.
Resources
Home Page
Next Page > Home Page
ISO 14001:2015 Environmental Management System
The adoption of an environmental management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives. The potential benefits to an organisation of implementing an environmental management system based on this International Standard are significant and should be viewed as an investment that will underpin the continued effectiveness of the organisation.
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ISO 14001:2015 Environmental Management System
ISO 14001:2015 Environmental Management System
Revision: Date: 01/09/20171.01 Home Page
Act
Check Do
Plan
Leadership Context of our Organisation Planning Support Operation Performance
Evaluation Improvement
Our Context
Who we are What we do
Who we work for Who we work with How we do things
Scope of our EMS
Planning
Risks & Opportunities
And how we
plan for them
Leadership
Management Roles, Responsibilities & Authorities
Environmental Policy
Environmental Objectives
Support
People Competence Awareness
Communication Documentation
Operation
Operational Planning
Emergency Responses
Performance Evaluation
Performance
Analysis
Non-Conformities
Management Reviews
Improvement
Opportunities for Improvement
Corrective Action
Continual Improvement
The structure of ISO 14001:2015 is based on the Plan, Do, Check, Act cycle (PDCA).
The diagram above shows where the environmental process & procedures for the various aspects of the organisation are located.