ISM in Genpact

8/13/2019 ISM in Genpact

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ALL ABOUTINFORMATIONSYSTEMINGENPACT

SUBMITTED BY:SWATI MATHURGARIMA KESWANIABHISHEK TEWATIAKRISHAN


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INFORMATION SYSTEM

Integrated set of componentsforcollecting, storing, and

processing data

delivering information,knowledge, and digitalproducts

Managing companyoperations

interaction with customersand suppliers compete inthe marketplace illustrations

Managetheir

humanresources

Process

financialaccounts

Reachpotentialcustomers


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COMPONENTS OF IS


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BROAD CLASSIFICATION


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ALL THAT RELATES TOGENPACT

KnowledgeManagementSystem

Decisionsupportsystem

ExpertSystem


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MANAGEMENT SUPPORTSYSTEM


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APPLYING IT IN GENPACT


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HOW TO TRACK THE LIKES

With some recent updates + a list of followers who recently liked your page

Few of the elements present in the Admin Panel of the page. Locating that list of followers becomes easy.

Log in to the Facebook account associated with your page.

Select the page whose likes you want to view. The pages arelisted in the Pages and Ads section at the left of yourFacebook home page.

Locate the "New Likes" box in the Admin Panel.

4Click the "See All" link of the New Likes box if you want to viewall the users who have recently liked your page. A pop-up screen

shows the people who recently liked your business page in reversechronological order


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KMS A means to assemble and act on

the knowledge accumulatedthroughout an organization,like texts and images containedin patents, design methods, bestpractices, competitor intelligence,and similar sources.

Includes, placing theorganizations documents andcommunications in an indexed

and cross-referenced form. Direct users to members of the

organization with specialexpertise.


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KMS in genpact

Genpact adopted RightAnswers Unified KnowledgePlatform as the robust solution to support its clientsoutsourced IT infrastructures.

cloud-based solution

BENEFITS

Broad range of knowledge bases

Content easily accessed by an array of service and self-help

operations Improving the success rates of other business initiatives like

software upgrades

Providing easy access to answers to questions that arise

from these changes.


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EXPERT SYSTEM(ARTIFICIAL Intelligence)

Designed to solve complex problemsby reasoning about knowledge, likean expert, and not by followingthe procedure of a developer as is thecase in conventional programming.

Diagnose human illnesses

Financial forecasts

Schedule routes for delivery vehicles.Some expert systems are designed to

take the place of human experts, whileothers are designed to aid them


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SMART DECISIONS: THE NEXTSTEP


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DECISION SUPPORT SYSTEM

Analyzes massive collections ofdata, also known as businessintelligence applications.

The two principal varieties of decisionsupport systems are model-drivenand data-driven.

To manipulate data variables or therelationships between variables andthen observes the resulting changesin the outcomes .

What-if analysis allows decisionmakers to predict what would happenif different scenarios were to occur.


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ALL THE IS APPLIED INHIRING


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THE CHANGING TREND

Genpact is evolving with the changing trends &technology.

From a much in use I-REC, i.e. IndianRecruitment application, Genpact is evolving a stepabove in the ladder by adopting the T LEO way.

So, the future DECISION SYSTEM +KNOWLEDGE MANAGEMENT SYSTEMisgoing to be combined in one single solution forGENPACT.


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THE TALEO WAY!!

http://www.youtube.com/watch?v=jvJDcFS

AIyg


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REFERENCES

http://www.learnartificialneuralnetworks.com/ai.html

http://todaymade.com/blog/facebook-course/using-facebooks-

insights/

http://en.wikipedia.org/wiki/Information_systems

http://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htm
http://www.learnartificialneuralnetworks.com/ai.htmlhttp://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://en.wikipedia.org/wiki/Information_systemshttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://callcenterinfo.tmcnet.com/Analysis/articles/287767-genpact-adopts-rightanswers-unified-knowledge-platform.htmhttp://en.wikipedia.org/wiki/Information_systemshttp://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://todaymade.com/blog/facebook-course/using-facebooks-insights/http://www.learnartificialneuralnetworks.com/ai.html


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ISM in Genpact

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