ish the 2 - Robert Morris University · 2008-09-10 · Gregory G. Dell’Omo Robert Morris...

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–JONAS SALK [in-too-ish-uhn] noun ? (– s + x) 2 the (– iam) THE BAYER CENTER FOR NONPROFIT MANAGEMENT FALL 2008 COURSE CATALOG

Transcript of ish the 2 - Robert Morris University · 2008-09-10 · Gregory G. Dell’Omo Robert Morris...

Page 1: ish the 2 - Robert Morris University · 2008-09-10 · Gregory G. Dell’Omo Robert Morris University Carolyn Duronio Reed Smith LLP Robert S. Foltz Goodwill Industries of Pittsburgh

–JONAS SALK

[in-too-ish-uhn]noun

?(– s + x)

2the

(– iam)

THE BAYER CENTER FOR NONPROFIT MANAGEMENT

FALL 2008 COURSE CATALOG

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A Message from the Executive Director

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Ourdelightful Pittsburgh summer is stillgloriously present, yet this letter must comefrom the mind of fall – that time of new

beginnings and resolutions of renewed adherence toexcellence. Because we grow up with school setting thecalendar, fall is one of the two most likely times eachyear for us to reaffirm our intention to improve andlearn. So how can the Bayer Center help you achieveyour dreams of excellence in performance?

We believe in making decisions based on data! Everyother year, BCNM does two studies intended to giveyou solid information on which to base good decisions.

Use of Technology StudyThe first is our study of the use of technology bynonprofits. Each iteration of the research has shownimprovement in this arena. The survey looks at hardwareand software capacity as well as practices that supporteffective management. One finding that always interestsme is the importance of a board committee on technology.In organizations that have such a committee, many otherindicators of effective use of technology improve. Thoseorganizations allocate more dollars for training. There isrecognition of the importance of staff’s knowledge of

technology as evinced by specific expectations abouttechnological expertise listed in job descriptions. Theboard’s influence equals attention andmoney. The studyalso identifies the areas in which nonprofits need toinvest. The findings will be revealed at TechNow on 30October. We’ll hope to see all of you there!

Wage & Benefit StudyThe United Way of Allegheny County will once againsponsor the Wage & Benefit Survey. This is our region’scareful look at wages and benefits broken out by type ofnonprofit, budget size and other key indicators. This isthe fourth edition of a study which has been a verysuccessful tool for managers and boards to bring someorder to their thinking about their compensationpractices. With the new 990 coming online, nonprofitsare going to all be asked to benchmark their salaries.Please participate in this study so that it affords theregion the best possible data set on employment practices– and gives you a helpful tool! Those findings will bereleased at our annual Leadership breakfast in early 2009.And of course, we’ll hope to see you there as well!

Think, talk and vote!This fall holds a significant national election. As always,those of us in the social sector have a real stake ingetting out the vote. People who vote also donate timeand money to their community. As Robert Bellah notesin Habits of the Heart, such a community calls us to widerand wider circles of loyalty. What is your organizationdoing to encourage those you touch to engage in theconversation about our country’s future?

Apathy is corrosive. We gain vital energy by believingthat our opinions matter – and by expressing them.Pittsburgh has never been a place where people didn’thave strong political convictions. As we continue ourcelebration of Pittsburgh’s 250th birthday, let’s be surewe are fostering a lively, respectful yet vigorousconversation about what matters to us, our families andthis community we love and serve. As Thich Nhat Hanhhas said, “We are here to awaken from the illusion ofour separateness.”

So, eat a southwestern Pennsylvania apple, glory in thefall colors, vote and work for a better world – enjoy yourfall! We’re looking forward to seeing each one of you atthe Bayer Center for Nonprofit Management.

August 2008

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ADVOCACYUsing Your Voice for Change ..................................................4

ASSURING QUALITY/IMPACT/OUTCOMESDeveloping a Logic Model for ProgramPlanning and Evaluation ..........................................................4Evaluations for Maximum Success ........................................4Create Great Surveys the First Time ...................................... 4

EMERGING ORGANIZATIONSSo You Wanna Be a 501(c)(3)? ................................................5

ESC PRESENTSCalling All Executive Directors Who Dare to Thrive!.............. 5

EVOLUTIONARY LEADERSHIPEvolutionary Leadership: Moving Fromthe For-profit to the Nonprofit Sector ......................................5

FINANCEToo Early for Numbers: Informal,Financial Roundtable Discussions ..........................................5The IRS 990 Train Has Left the Station:Make Sure You’re On It!..........................................................6

FUND DEVELOPMENTProposals That Get the Grant ..................................................6Powering Your Organization’s Message through Story ..........7Going from Good to Best:Donor Relationships that Endure ............................................7

HUMAN RESOURCESHiring Internationals ................................................................7Boomers, Gen X-ers and Y-ers: Can’t we all just get along? ..7

LAWLINKSBlurry Vision: Conflict of InterestRequires More Than Just a Policy! ........................................8

LEADERSHIPLeadership Through Effective Facilitation ..............................8

MARKETINGMarketing for Nonprofits: Five Keysto a Winning Marketing Plan .................................................. 8

RECESSION PROOF YOUR NONPROFITWhat’s the Future for Government Funding?Food for Thought .................................................................... 9The Frugal NPO ......................................................................9Bored Board Members No More:Understanding Financial Statements ......................................9Staying Up When the Economy’s Down ................................9

SENIOR EXECUTIVE FOCUSExecutive Breakfast – Tech Survey 2008 ..............................10

SOCIAL ENTERPRISE: A BEGINNER’S GUIDESpring Planting: Plowing the Social Enterprise Fields ............10Summer Thinning: Pulling the Social Enterprise Weeds ........10Fall Harvest: Reaping the Social Enterprise Fruit ..................10

SUSTAINABILITYThe Fully Sustainable Nonprofit ............................................11The Sustainable Workplace: Efficient,Healthier, Innovative and Cost-Effective ..............................11

TECHNOLOGYBagels and Bytes ..................................................................11Free-Range Data ....................................................................11

Introduction to Excel..............................................................12Intermediate Excel ................................................................12Effective Presentations – Storiesand Stats Using PowerPoint..................................................12Managing Your Books Using QuickBooks ............................12Introduction to Excel 2007 ....................................................13Intermediate Excel 2007........................................................13Website Planning for Everyone ............................................13TechNow................................................................................14Beginning Web Design with Dreamweaver..........................14Managing Client Information with Microsoft Access ..........14Advanced QuickBooks ..........................................................14Does Your Website Really Work?..........................................15Tech Survey – Free Presentation ..........................................15Choosing or Changing Fundraising Software........................15

CLINICSAsk-an-Attorney Clinic ..........................................................15Budgeting and Business Planningfor Emerging Organizations ..................................................16HR Clinic ................................................................................16For Those Considering Taking the Plunge:For-Profit to Nonprofit Resume Conversion..........................16Now What? A Clinic on Access Databases..........................16Dreamweaver Clinic ..............................................................17Web-Design Clinic ................................................................17

ONGOING ACTIVITIES ..................................................18INSTRUCTORS..................................................................18REGISTRATION FORM .................................................. 23REGISTRATION INFORMATION ................................ 25

TABLE OF CONTENTS

–JONAS SALK

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THE BAYER CENTER FORNONPROFIT MANAGEMENT

Since our establishment in 1999,the Bayer Center for Nonprofit Managementat Robert Morris University has strived toprovide the guidance, tools and informationnecessary for nonprofit organizations toeffectively fulfill their missions. The BayerCenter offers consulting services and non-credit classes in areas such as:

Board Governance

Business Planning

Collaborations and Mergers

Database Development and Enhancement

Facilities Planning

Financial Management

Fund Development

Human Resources

Legal Issues

Organizational Effectiveness

Strategic Planning

Technology Planning

In partnership with the Robert MorrisUniversity School of Business, the BayerCenter offers a master’s degree in nonprofitmanagement. We also conduct research andprovide information and referral to a broadrange of resources.

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OUR MISSIONTo provide effective and practical

management and governance tools,information, education and research that

strengthens nonprofit missions andmultiplies all investments of time, talent andmoney in regional nonprofit organizations.

REQUESTING SERVICESIf you are interested in learning more aboutthe Bayer Center’s consulting services,please call 412-397-6000. We’ll be happy toarrange for an initial conversation to discusshow we might be of service.

BAYER CENTER STAFFPeggy Morrison Outon Executive Director

Carrie Bennett Research Analystand Consultant

Marcia Clark Consultant

Michele Cole Director of NonprofitMaster’s Program

Jeff Forster Director of TechnologyServices and Research

Scott Leff Associate Director

Cindy Leonard Technology ServicesAnalyst

Carrie Richards Marketing Manager

Juliana Shayne NOVA Chemicals Fellow

Ivana Spehar Office Coordinator

Yvonne Van Haitsma Consultant

FUNDERSThe Bayer Center acknowledges withgratitude the catalytic support received from:

Richard King Mellon Foundation

The Bayer Foundation

The Alcoa Foundation

The Buhl Foundation

Eden Hall Foundation

The Forbes Funds of The Pittsburgh

Foundation

The Grable Foundation

The Heinz Endowments

Horovitz, Rudoy & Roteman

Jewish Healthcare Foundation

The Laurel Foundation

The Bank of New York/Mellon Foundation

U.S. Steel

We would also like to thank our generousindividual supporters and the invaluablenonprofit organizations whom we serve asclients and students!

It is the policy of Robert Morris University toprovide equal opportunity in all educationalprograms and activities, admission ofstudents and conditions of employment forall qualified individuals regardless of race,color, sex, religion, age, disability, nationalorigin and/or sexual preference.

ADVISORY BOARDRebecca Lucore, Chair The Bayer FoundationWilliam S. Stein Family TyesDoreen E. Boyce Buhl Foundation (Retired)Gregory G. Dell’Omo Robert Morris

UniversityCarolyn Duronio Reed Smith LLPRobert S. Foltz Goodwill Industries

of Pittsburgh (Retired)Ronald R. Hoffman Alcoa (Retired)Scott Izzo Richard King Mellon FoundationDerya Jacobs Robert Morris UniversityKathleen Kartsonas Hunter AssociatesElaine B. Krasik Highmark Inc.Mark Lewis POISE FoundationPeter Lucas Maya Design GroupMildred E. Morrison Allegheny County

Department of Human Services – AgingEdward A. Nicholson Robert Morris

UniversityJack Owen Rhoades & Wodarczyk, LLCJames A. Rudolph McKnight Development

CompanyRobert J. Schuler Blue Cross of

Western PA (Retired)Walter Smith Family ResourcesBonnie Westbrook VanKirk Media Networks/

Time Inc. (Retired)Michael Watson Richard King Mellon

FoundationKaren Farmer White WQED MultimediaLaura Zinski Mon Valley Initiative

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CLASSES FOR NONPROFITMANAGERS AND BOARDSWhat’s new? What works? Who’s doingwhat? How are they doing it? For nonprofitleaders who need to know the answers tothese questions and others, we continue ourseries of classes with a management focus.

Fall offerings include fundraising andfinance, advocacy, legal issues, marketingand social enterprise. You’ll be particularlyinterested in many of these classes if yoursis a United Way Agency or may soonbecome one.

Throughout this catalog, you'll find variousicons. These icons point you to the coursesyou've told us you need, and they'll help youplan your fall semester at the Bayer Center.They include:

Advocacy

Finance

Fundraising

Legal Issues

Marketing

Transitions

UNITED WAY ANDBAYER CENTER RESOURCESThe United Way has revised its allocationsprocess, which means new evaluation andreporting responsibilities for its fundedagencies and collaboration among thenonprofits it supports.

The Bayer Center has, once again, joinedforces with the United Way to offer valuableresources for nonprofits that are currently orwant to become United Way partnerorganizations.

• Pinpoint Planning is a toolkit that allowsorganizations to take a critical look at theirfinances and financial management,human resources, legal issues, technologyor fundraising situation. Organizationsmay use one, two or all of the toolsavailable. We’re developing an additionaltool for board governance that will beavailable soon.

• Classes listed under “Assuring Quality”in the catalog explore logic models andprogram evaluations and were developedspecifically in response to the new UnitedWay allocations process.

• We’ve also developed a Wages andBenefits Survey of nonprofits throughoutour region—essential information for anyorganization that wants to attract andretain the best and the brightest. You canfind it at www.unitedwaypittsburgh.org.Under “Find Help,” click “Guides andDirectories.”

For more information, call us at412-397-6000 or e-mail at [email protected].

FEATURED PROGRAMSRecession-Proof Your NonprofitAt the Bayer Center, we’re always lookingfor ways to help nonprofits use information,tools and practices that make them moreefficient and effective. In these uncertaineconomic times we need to do more. Andmore at the Bayer Center means expandingour course offerings to include a series ofclasses that help nonprofit leaders meet thechallenges of paring down, cutting back,realigning and having to accomplish muchmore with a lot less. This fall we offer fourclasses that explore ways to help recession-proof your nonprofit:

• The Frugal NPO

• Staying Up When the Economy’s Down

• Boards Understanding the Numbers

• What’s the Future forGovernment Funding?

Deepest gratitude to the many local andnational trainers who generously volunteertheir wisdom and experience in support ofthis goal. We pair their insights with thoseof Bayer Center staff who are with youevery day in the trenches. And we dependon you to let us know how we can delivermore and better educational managementsupport services to help you through thesetough times.

Social Enterprise:A Beginner’s GuideSocial enterprise – entrepreneurship – is agrowing movement within the nonprofitcommunity to generate income andawareness.

Are you considering employing the clients youserve? Do you want to operate a thrift store ortake advantage of a franchise opportunity thatmay increase your nonprofit’s bottom line? Isyour organization truly ready to be a serviceprovider and entrepreneur? And how do youcome up with an idea that works?

The Bayer Center is pleased to partner withOlszak Management Consulting Inc., and theSocial Innovation Accelerator to provide acomprehensive introduction to theopportunities and risks, as well as the legaland tax implications you need to think aboutand prepare for. Learn how to determine thebest track for your organization, then start todevelop your plan with the help of successfulnonprofit entrepreneurs.

Hands-on exercises, lively discussion and theadvice of experts will give you the frameworkfor understanding what's involved inconsidering this major step. Then, if you wantto go deeper, you can come back for a secondseries of classes in the spring that willspringboard you from theory to the beginningof implementation.

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ADVOCACY

Using Your Voice for ChangeTuesday, Oct. 14 • 8 – 10 a.m.

Many times, as work is done in thecommunity, it becomes clear that publicpolicy needs to change. Learn how todetermine who can help, how they can helpand how to make them want to help yourorganization in its effort to create lastingpolicy or legislative change. Join thisdynamic panel of experts as we discussadvocacy efforts that work.

Instructors: Peggy Morrison Outon, BayerCenter; Bill Peduto, Councilman; HeatherArnet, Women and Girls Foundation ofSWPA; Mardi Isler, United Way ofWestmoreland County; Al Condeluci, UnitedCerebral Palsy of PittsburghFee: $40 ($30 if paid by Oct. 7)Location: The Rivers Club, downtown

ASSURING QUALITY/IMPACT/OUTCOMESDeveloping a Logic Modelfor Program Planning andEvaluationThursday, Sept. 18 • 9 a.m. – noon

Logic models are the gold standard ofprogram development and serviceevaluation among nonprofits and theirfunders. How do you know that you’remeeting your goals? Are you sure you’rereaching the right constituents? Create alogic model for your program that helps youplan and evaluate and provides your funderswith the information they want, too.

Spend the day with us. Attend this class inthe morning and Evaluations for MaximumSuccess in the afternoon.

Instructor: Maria Zeglen Townsend, Ph.D.Townsend Associates LLCFee: $65 ($55 if paid by Sept. 11)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Evaluations forMaximum SuccessThursday, Sept. 18 • 1 – 4 p.m.

Plan your new logic model, execute it andmonitor outcomes. In this class, learn howto work with indicators and develop a datacollection plan to get the best informationabout how well your model is working andwhere it may need improvement.

If you’re new to logic models, considerattending Developing a Logic Model forProgram Planning and Evaluation in themorning.

Instructor: Maria Zeglen Townsend, Ph.D.Townsend Associates LLCFee: $65 ($55 if paid by Sept. 11)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Create Great Surveysthe First TimeWednesday, Oct. 22 • 1 – 4 p.m.

Data, data, data—the kind that comes fromsurveys—is a great way to back up yourclaims, confirm needs or determine howwell you’re doing your job. Show your boardand potential funders what’s really going onout there with rock-solid information. Planuseful and revealing surveys that provide theinformation you need to achieve your goalsand that people won’t mind spending theirprecious time on.

Instructors: Mary Hansen, Robert MorrisUniversity; Peggy Morrison Outon, BayerCenterFee: $65 ($55 if paid by Oct. 15)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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EMERGING ORGANIZATIONS

So YouWanna Be a 501(c)(3)?Friday, Oct. 17 • 9 a.m. – noonTuesday, Dec. 9 • 3 – 6 p.m.

Setting up a 501(c)(3) involves a lot morethan you may think. It’s a tricky and costlyprocess and it might not be the best choiceright now. Learn about the incorporationprocess and alternatives that may be moreappropriate and nonprofit governance andmanagement issues and requirements.You’ll leave this class with homework,information and a template to guide youthrough the next steps.

Instructors: Peggy Morrison Outon andScott Leff, Bayer CenterFee: $65 ($55 if payment received one weekprior to the session)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

ESC PRESENTSCalling All Executive DirectorsWho Dare to Thrive!Monday, Oct. 6 • 9 a.m. – 4 p.m.

The life of an executive director is a realchallenge. Finances are a constant sourceof anxiety, managing staff requires all thediplomatic and motivational skills you canmuster, and working within an often informalstructure presents its own headaches.Believe it or not, you can thrive in your joband we can help!

• Connect with other EDs;

• Work together on shared issues;

• Develop a leadership style that works foryour nonprofit.

Instructor: Barbara Miller, ManagementSolutions for Nonprofit Organizations, LLCFee: $125 ($115 if paid by Sept. 29)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

EVOLUTIONARY LEADERSHIP

Evolutionary Leadership:Moving From the For-profit tothe Nonprofit SectorMonday, Sept. 22 • 5 – 7 p.m.

For the seasoned business executive orentrepreneur considering a new career inthe nonprofit sector, this two-hour seminaris the first step to making an informeddecision by exploring leadershipopportunities and challenges in the nonprofitsector. Participants receive a copy of LauraGassner Otting’s book, Change Your Career;Transitioning to the Nonprofit Sector.

Start thinking about how the skills youalready possess can transfer to the nonprofitworld, then round out your knowledge ofmarketing and fundraising, boardgovernance and other issues vital to thesuccess of any nonprofit.

Instructors: Peggy Morrison Outon andScott Leff, Bayer CenterFee: $40 ($30 if paid by Sept. 15)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

FINANCE

Too Early for Numbers:Informal, FinancialRoundtable DiscussionsTuesdays, Oct. 7 and Dec. 2 • 8 – 9:30 a.m.

Are you a nonprofit manager who just lovesto talk debits and credits, statements offinancial position, linear algebra anddifferential equations? Didn’t think so…

But even if you’re not, you’ll enjoy joiningyour peers as we discuss financial issuesand problems we all face – reporting,funding strategies, building earned revenue.You name it and we’ll talk about it overcoffee and a roll. If you have questions,chances are others do, too. So come on infor a chat!

Instructor: Scott Leff, Bayer CenterFee: $10Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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The IRS 990 Train Has Leftthe Station: Make SureYou’re On It!Wednesday, Sept. 17 • 9 a.m. - noon

Radical route changes! Make sure yourengineer has the map! IRS 990modifications affect the roles and duties ofyour board members, management andstaff. The changes mean new policies,upgraded accounting methods and moretransparency in the way you operate. Findout how to get compliant without derailing,and turn the new 990 to your PR advantage.All aboard!

Instructors: Tom Ryan, Horovitz, Rudoy &Roteman; Jack Owen, Rhoades andWodarczyk, LLC; Scott Leff, Bayer CenterFee: $65 ($55 if paid by Sept. 10)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

FUND DEVELOPMENT

Proposals That Get the GrantTuesday, Sept. 23 • 9 a.m. – noon

Take that great idea and get it funded! Buthow? This three-hour intensive explores theindispensable principles of writing winningproposals:

• Develop a strategic approach to funders.

• Identify what you need to know beforeyou start writing.

• Learn the basic elements of successfulproposals.

• Understand what you need tocommunicate.

Instructor: Teresa Gregory, RobertMorris UniversityFee: $65 ($55 if paid by Sept. 16)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

ESC: LEADERS CIRCLESConnect with other nonprofit executivesthrough shared experience and planning.Leaders Circle participants bring their uniqueknowledge, challenges and concerns and settheir own group’s agenda. Guided by atrained ESC facilitator, members brainstorm,offer encouragement and develop creativeand practical solutions to the challenges everynonprofit leader grapples with – often alone.

These confidential meetings provideparticipants an environment in which they arefree to talk about their organizations’ mostsensitive issues.

Each small group (5 to 7 members) meetsonce a month for eight months at a locationand time determined by its members.

This is a unique opportunity for executivedirectors and senior staff to connect withtheir peers and discover solutions to theirmost pressing issues.

Fee: $100

ESC: EXECUTIVE ADVISINGAttention nonprofit CEOs! Wouldn’t it bewonderful to get a whole year of confidentialadvice and guidance from a smart,experienced private-sector executive who isavailable to help with the extremely personal– like dealing with stress and burnout – to thetricky professional issues – managing changein your organization or repairing relationships?

Executive Advising pairs you with an advisorwho will help you formulate goals and a workplan with the flexibility you need toaccommodate the ever-changing realities ofyour job and your life.

Plan to meet face-to-face, once a month,with more frequent phone and e-mailcommunication as needed.

Call the Bayer Center at 412-397-6000 formore information and fees associated withthis service.

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Powering Your Organization’sMessage through StoryMonday, Oct. 20 • 9 a.m. – 4 p.m.

Done right, storytelling is a powerful way toconvey the essence of your work withemotional, relatable impact. This full-day,practical, hands-on workshop appliesstorytelling techniques to your organization’smessage framework to transform yourpresentations—both live and recorded.Participants work as a learning circle team tolink personal stories, agency stories and coremessages into a cohesive whole. Weactually record your organization’s story atthe end of the day to feature on yourwebsite or use as a soundtrack to yourPowerPoint presentation.

Instructor: Robert Wooler, The NonprofitPartnershipFee: $125 ($115 if paid by Oct. 13)plus $25 videotaping feeLocation: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Going from Good to Best:Donor Relationships that EndureWednesday, Nov. 19 • 1 – 4 p.m.

The best development officers operateholistically. They don’t just market theirorganizations’ services; they help shapethem in ways that donors will respond to.They are sincere relationship-builders whocommunicate in ways that are meaningful todonors and their heirs.

Learn how to go from good (or better) tobest in this practical, fun, high-energy,interactive session!

Instructor: David Brewton, East LibertyFamily Health Care CenterFee: $65 ($55 if paid by Nov. 12)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

HUMAN RESOURCES

Hiring InternationalsThursday, Oct. 16 • 2 – 4 p.m.

Foreign-born workers provide importanteconomic benefits to our region. If you’rethinking about diversifying yourorganization’s work force, our panel ofexperts tells you how to do it.

Instructor: Andy Pugh, Welcome Centerfor Immigrants and InternationalsFee: $40 ($30 if paid by Oct. 9)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Boomers, Gen X-ers and Y-ers:Can’t we all just get along?Monday, Nov. 17 • 1 – 4 p.m.

Today’s multigenerational workforcepresents extraordinary challenges tononprofit leaders. Your organization’semployees come to work with differentskills, styles and knowledge. How do youmanage them all? How do you lead andmotivate them when their experiences,expectations and ways of doing things areso utterly different?

Get answers to these questions andothers including:

• Who are these different generations andwhat makes them unique?

• How can I help them productively cometogether in our workplace?

• How do I lead, manage and customizecommunication to achieve the bestresults?

Instructor: Juliana Shayne, Bayer CenterFee: $65 ($55 if paid by Nov. 10)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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Blurry Vision: Conflict ofInterest Requires MoreThan Just a Policy!Monday, Dec. 8 • 1 – 3 p.m.

Not sure if some of your board membershave a conflict between their own interestsand those of the organization? Ethicalshades of gray can create discord amongotherwise reasonable people. How do youdetermine if a conflict of interest exists andhow do you fix it?

We tell you how to identify conflicts ofinterest and explore steps boards can taketo avoid even the slightest appearance ofimpropriety in a post-Sarbanes world.

Instructor: Jack Owen, Rhoades andWodarczyk, LLCFee: $40 ($30 if paid by Dec. 1)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

LEADERSHIPLeadership ThroughEffective FacilitationThursday, Sept. 25 • 1 – 4 p.m.

Strong facilitation skills build betterdecisions. All nonprofit leaders need tolisten to many different perspectives.Individuals hold important pieces to solvingthe larger puzzle. Bring everyone together,listen, glean information and help lead thegroup to consensus. Create loyalty andsustainability. We will use Group Facilitationfor Nonprofit Leaders by Dr. Greg Crowleyof the Coro Center to guide our discussionof four styles of facilitation that helpnonprofit leaders become more effective infinding solutions and creating successful andcooperative action plans:

• The World Café – idea cross-pollinationthrough small group discussion andtable-hopping

• Story Circles – shared experiences createempathy and common ground

• Scenario Thinking – identify forces ofchange and critically analyze ways theymay come together to affect the future

• Open Space Meetings – participantsdetermine the agenda, outcomes andrules of discussion

Not just for paid nonprofit staff, this class isfor anyone who wants to lead individualsand organizations to building multi-strandedsolutions.

Facilitator: Peggy Morrison Outon,Bayer CenterFee: $65 ($55 if paid by Sept. 18)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

MARKETING

Marketing for Nonprofits:Five Keys to a WinningMarketing PlanThursday, Oct. 23 • 9 a.m. – 4 p.m.

Does your nonprofit have a strategicmarketing plan? No? You need one. Now.It’s how you attract clients, secure fundingand get noticed. This practical how-tosession presents five keys to unlock awinning marketing plan. Work with casestudies, sample materials, hands-onactivities and a marketing plan template.Begin your planning process in class andleave with tools for completion andexecution. These techniques and materialswork for every nonprofit and every skill level.

Instructor: Karen Bryant, KJ BryantMarketing MattersFee: $125 ($115 if paid by Oct. 16)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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RECESSION PROOFYOUR NONPROFIT

What’s the Future forGovernment Funding?Food for ThoughtFriday, Sept. 26 • 8 – 10 a.m.

The Bayer Center is proud to bring togethertwo of our region’s most distinguished,thoughtful and experienced nonprofit leadersto share their unique perspectives on thecomplex world of government funding forhuman services.

Mildred Morrison and Don Goughler willdiscuss the ramifications of changes ingovernment funding and the characteristicsof organizations that attract and retain it.You’ll hear cautionary tales for leaderscontemplating the future of organizationsdependent on government support.

Instructors: Peggy Morrison Outon, BayerCenter; Mildred Morrison, Allegheny CountyArea Agency on Aging; Don Goughler,Family Services of Western PennsylvaniaFee: $40 ($30 if paid by Sept. 19)Location: The Rivers Club, downtown

The Frugal NPOFriday, Oct. 24 • 8 – 10 a.m.

Money is tight and you need to get creative.Join our panel of nonprofit execs who havefigured out ways to conserve cash inresourceful and collaborative ways. You’lllearn about shared human resources amongthree local agencies and how to find and hireinterns for win/win (and money saving)experiences. Then we’ll explore some otherideas that may work for you!

Instructors: Peggy Morrison Outon, BayerCenter; Regina Anderson, RegionalInternship Center; Stephanie Walsh, TheCenter for Victims of Violence and Crime;Lois Mufuka Martin, Bethlehem Haven;Rosa Davis, POWER; Nancy Simpronio,The Human Resources CollaborativeFee: $40 ($30 if paid by Oct. 17)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Bored Board MembersNoMore: UnderstandingFinancial StatementsFriday, Nov. 14 • 9 a.m. - noon

Some board members are financial experts;many aren’t. But all board members areliable for the financial oversight of theirorganizations and need to understand basicfinancial statements.

In this class for board members who want toknow more, we examine key reports thatreveal the economic health of organizationsand talk about what boards need to see infinancial information. Come learn to “readthe numbers” as you fulfill your fiduciaryresponsibilities!

Instructor: Scott Leff, Bayer CenterFee: $65 ($55 if paid by Nov. 7)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Staying UpWhenthe Economy’s DownFriday, Dec. 12 • 9 – 11 a.m.

The economy matters. During thisstimulating panel discussion, you’ll learnwhere the economy is, why that matters toyour nonprofit and what you can do about it.

Bernadette E. Smith, senior portfoliomanager with Fifth Third Bank InvestmentAdvisors, will provide an economicoverview; Lisa Kuzma, program officer at theRichard King Mellon Foundation, will talkabout why this information is relevant toyou; and Larry Karnoff, director ofdevelopment for the Carnegie Library ofPittsburgh, will share his experiences infundraising through good times and bad.

Instructors: Scott Leff, Bayer Center;Bernadette E. Smith, Fifth Third BankInvestment Advisors; Lisa Kuzma, RichardKing Mellon Foundation; Larry Karnoff,Carnegie LibraryFee: $40 ($30 if paid by Dec. 5)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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10SENIOR EXECUTIVE FOCUSExecutive Breakfast –Tech Survey 2008Thursday, Nov. 13 • 8 – 10 a.m.

Whether you consider yourself a techie ornot, the infusion of technology into all areasof a nonprofit’s work means that you as anexecutive leader need to arm yourself withIT knowledge. Join us for a discussion of thefindings of the 2008 SouthwesternPennsylvania Nonprofit Technology Surveyfrom the executive perspective. Whatshould today’s nonprofit leaders know abouthow their peer organizations are employingtechnology? What benchmarks are availableto evaluate IT staffing and budgeting andprovision for mobile access to electronicresources? What in the survey resultsshould excite us? What should scare us?We’ll present the results and then tacklesome of these questions together.

Instructor: Jeff Forster, Bayer CenterFee: $40 ($30 if paid by Nov. 6)Location: The Rivers Club, downtown

SOCIAL ENTERPRISE:A BEGINNER’S GUIDESpring Planting: Plowing theSocial Enterprise FieldsWednesday, Oct. 15 • 1 – 4 p.m.

Learn about current trends in socialenterprise and examine the characteristicsthat successful entrepreneurial nonprofitorganizations have in common. Move closerto answering this question: “Is myorganization in a position to start a socialenterprise?” Then find out the legal and taximplications of launching your venture.

Instructors: Kate Sphar, OlszakManagement Consulting Inc.; Scott Leff,Bayer Center; Susan Schwartz, Kirkpatrick &Lockhart Preston Gates Ellis LLPFee: $180 ($165 if paid by Oct. 8)for entire seriesLocation: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Summer Thinning: Pulling theSocial Enterprise WeedsTuesday, Oct. 28 • 1 – 4 p.m.

Learn how to create an inventory of yourorganization’s assets – what’s working foryou and what may need some attention.Brainstorm opportunities, find out what’s outthere and develop a process to screen newentrepreneurial ideas for suitability andpotential. Come to this class with ideas foryour organization in hand so you can get thebenefit of all the collective wisdom in theroom to help you make your go/no-godecisions.

Instructors: Kate Sphar, OlszakManagement Consulting Inc.; Scott Leff,Bayer CenterFee: $180 ($165 if paid by Oct. 8)for entire seriesLocation: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Fall Harvest: Reaping theSocial Enterprise FruitWednesday, Nov. 12 • 1 – 4 p.m.

Learn how to develop your idea fromgermination to full bloom. Hear what localnonprofit entrepreneurs have to say aboutthe processes, opportunities, challengesand risks they and their organizationsencountered on the path to successfulsocial enterprise.

Instructors: Kate Sphar, OlszakManagement Consulting Inc.; Scott Leff,Bayer CenterFee: $180 ($165 if paid by Oct. 8)for entire seriesLocation: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Social Enterprise series sponsored by:

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SUSTAINABILITYThe Fully SustainableNonprofitMonday, Nov. 10 • 9 – 11 a.m.

Sustainability means a lot more than justrecycling your aluminum cans.

In this wide-ranging panel discussion, wewill consider sustainability as a holisticapproach to nonprofit management. CourtGould, director of Sustainable Pittsburgh,will present the philosophical concept of thefully sustainable nonprofit. He’ll be followedby Chris Siefert, deputy director of theChildren’s Museum of Pittsburgh, who willtalk about green building; Scott Leff,Associate Director of the Bayer Center, whowill discuss financial sustainability; and Dr.Barbara Baker, president of the PittsburghZoo and PPG Aquarium, who will explore thesustainability of an organization’s brand.

Instructors: Court Gould, SustainablePittsburgh; Chris Siefert, Children’sMuseum of Pittsburgh; Dr. Barbara Baker,Pittsburgh Zoo and PPG Aquarium; ScottLeff, Bayer CenterFee: $40 ($30 if paid by Oct. 7)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

The Sustainable Workplace:Efficient, Healthier,Innovative and Cost-EffectiveWednesday, Dec. 10 • 1 – 3 p.m.

Incorporating sustainable values into theway you do business delivers on the triplebottom line and complements nonprofitmissions of doing well by doing right. Learnhow you can apply sustainability policies andpractices in your day-to-day decision makingand office place to accelerate innovation.

• Environmentally preferable purchasing

• Energy conservation and wastemanagement

• Human resources and sustainability

• Creative transportation

• Going carbon-neutral

• Resources in our region

Instructors: Court Gould, SustainablePittsburgh; Dave Mazza, PennsylvaniaResources CouncilFee: $40 ($30 if paid by Dec. 3)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

TECHNOLOGYBagels and Bytes –Allegheny CountyWednesdays, Sept. 3, Oct. 1, Nov. 5,Dec. 3 • 8 – 9:30 a.m.Location: Rodef Shalom, Shadyside (Sept.);Achieva, South Side (Oct. – Dec.)

Bagels and Bytes – DowntownThursdays, Sept. 4, Nov. 6,Dec. 4 • 8 – 9:30 a.m.Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Bagels and Bytes – BeaverWednesdays, Sept. 10, Oct. 8, Nov. 12,Dec. 10 • 8 – 9:30 a.m.Location: Eat n’ Park, Monaca

Join your nonprofit techie colleagues for anew season of this popular gathering. Wecontinue our discussion of managing andmaintaining your nonprofit’s technology. Ifyou’re responsible for your nonprofit’stechnology challenges, you’re someone wewant to know!

Instructor: Cindy Leonard, Bayer CenterFee: $10No fee for Bagels and Bytes - Beaver.Participants each pay for their ownbreakfast.

Free-Range DataWednesdays, Sept. 24, Oct. 1, Oct. 8,Oct. 15 • 9 a.m. – 12:30 p.m.

There’s tons of information in Access. Butdo you know how to retrieve, manipulate,format and use it? Learn practical andefficient procedures that make your Accessdatabase work for you.

We teach you how to:

• Access your data and manipulateinformation from single-record retrieval toaggregating data from multiple tables forcomplex analysis.

• Select fields, order records, enter andbundle parameters to create one-tablequeries, multi-table queries, queries basedon queries and manipulation queries.

• Format your information legibly andattractively.

• Create summaries for groups of recordsand for an entire report.

• Manage reports with a user-friendly menu.

For intermediate to advanced Access users.

Instructor: Jeff Forster, Bayer CenterFee: $240 ($220 if paid by Sept. 17)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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12EXCEL DAYExcel Day consists of two sessions:Introduction to Excel in the morning andIntermediate Excel in the afternoon.

Introduction to ExcelFriday, Sept. 26 • 9 a.m. – noon

Learn Excel basics in the morningsession including:

• Worksheet creation

• Formula creation

• Cell formatting using “mouse pointers”

• Absolute cell references

• Printing your worksheet

Instructor: Cindy Leonard, Bayer CenterFee: $65 ($55 if paid by Sept. 19)

per session$90 ($80 if paid by Sept. 19)for the whole day

Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Intermediate ExcelFriday, Sept. 26 • 1 – 4 p.m.

Learn more about Excel in the afternoonincluding:

• Worksheet templates creation and use

• Using functions

• Creating links between worksheets

• Database features

• Chart creation and formatting

Instructor: Jeff Forster, Bayer CenterFee: $65 ($55 if paid by Sept. 19)

per session$90 ($80 if paid by Sept. 19)for the whole day

Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Effective Presentations – Storiesand Stats using PowerPointFriday, Oct. 3 • 9 a.m. – noon

There are few things more horrible thanlosing your audience. Two things cancontribute to wandering attention: narrativethat lacks a human touch and visuals thatfight with your narrative. Presentinformation in a way that keeps youraudience awake and engaged. Learn tovisually present information in PowerPointthat looks good and perfectly enhances andcomplements your talk. We both help youstructure your content for maximum interestand show you all the great featuresPowerPoint has to offer.

Instructor: Jeff Forster, Bayer CenterFee: $65 ($55 if paid by Sept. 26)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Managing Your BooksUsing QuickBooksTuesdays, Oct. 14, Oct. 21,Oct. 28 • 9 a.m. – noon

If you’re the financial manager orbookkeeper of a smaller nonprofit (30employees or fewer), QuickBooks is yoursolution for keeping track of all things fiscal.We teach you how to:

• Track expenses and manage restrictedand unrestricted income.

• Reconcile bank statements.

• Create basic financial statementsand board reports.

• Complete IRS 990s.

This class is intentionally small, so bring lotsof questions. We’ll answer them.

Instructor: Kathy MahoneyFee: $180 ($165 if paid by Oct. 7)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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EXCEL DAY FOR OFFICE 2007Excel Day consists of two sessions:Introduction to Excel in the morning andIntermediate Excel in the afternoon. Hands-on instruction with Excel 2007 includesintroduction to new navigation and features.

Introduction to Excel 2007Thursday, Oct. 9 • 9 a.m. – noon

Learn Excel basics in the morning sessionincluding:

• Worksheet creation

• Formula creation

• Cell formatting using “mouse pointers”

• Absolute cell references

• Printing your worksheet

Instructor: Cindy Leonard, Bayer CenterFee: $65 ($55 if paid by Oct. 2) per session

$90 ($80 if paid by Oct. 2)for the whole day

Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Intermediate Excel 2007Thursday, Oct. 9 • 1 – 4 p.m.

Learn more about Excel in the afternoonincluding:

• Worksheet templates creation and use

• Using functions

• Creating links between worksheets

• Database features

• Chart creation and formatting

Instructor: Jeff Forster, Bayer CenterFee: $65 ($55 if paid by Oct. 2) per session

$90 ($80 if paid by Oct. 2)for the whole day

Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Website Planning for EveryoneFriday, Oct. 10 • 9 a.m. – noon

Plan your organization’s website like thepros do. Start from scratch or make yourcurrent site better. It’s easy when you knowthe basics. We teach you how to:

• Identify your target audience.

• Define what you want your site to achieve.

• Organize content.

• Choose the right look and feel.

• Create an action plan for building theperfect site.

Based on productivity guru David Allen’s“natural planning” technique, theseprinciples work with any websitedevelopment tool.

Instructor: Cindy Leonard, Bayer CenterFee: $65 ($55 if paid by Oct. 3)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

T E C H N O L O G YConsulting

Bayer Center consultants assist nonprofitorganizations in using technology to furtherexpand their missions. We provide theimpartial assessment that organizations oftenneed in order to support good decisions.

We assist organizations by:

• Assessing the state of technology beingused and helping to prioritizeimprovements.

• Developing technology plans to enhancetechnology’s long-term impact.

• Building and improving databases thattrack key organizational information.

• Providing custom training on softwareapplications – on-site with a 10-seatmobile lab.

• Planning and/or developing websites tocommunicate with constituents.

• Supporting sound technology decisions.Projects have included: Softwareselection; vendor RFP development andselection; policy and proceduredevelopment; and developing of staff jobdescriptions and hiring IT staff.

For more information, contact the BayerCenter at 412-397-6000 [email protected].

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TechNowThursday, Oct. 30 • 8:45 a.m. – 3:15 p.m.

TechNow is the only event of its kind in theregion: an entire day devoted to technologyin nonprofits. Not just for techies, TechNowfeatures useful information and stimulatingconversation for executives, boardmembers, finance people and fundraisers.This year’s highlights include the debut ofthe findings from the 2008 Southwestern PANonprofit Technology Survey and a keynotespeech from Holly Ross of the NonprofitTechnology Network, a national membershiporganization devoted to those who work intechnology with nonprofits.

Full details at technow2008.wordpress.com

Fee: $100 ($90 early bird special if paid byOct. 9)Location: Regional Learning Alliance atCranberry Woods

Presenting Sponsor:

Beginning Web Designwith DreamweaverFriday, Nov. 7 • 9 a.m. – 4:30 p.m.

Are you a complete website design novicewho wants (needs!) to know how to designa basic website that works? AdobeDreamweaver is the answer.

For beginners. Nonprofit staff with noprevious Web design experience and Webdesign staff who want to learnDreamweaver are welcome. Although not aprerequisite, participants are encouraged totake Website Planning for Everyone prior totaking this course.

Instructor: Cindy Leonard, Bayer CenterFee: $125 ($115 if paid by Oct. 31)Location: Bayer Center, 718 Fifth Avenue,Fourth Floor Conference Room

Managing Client Informationwith Microsoft AccessTuesdays, Nov. 11, Nov. 18, Dec. 2,Dec. 9 • 9 a.m. – 12:30 p.m.

Service information: whom you serve, howyou do it and its impact on individuals, yourorganization and the community. Fundersdemand it and planning can’t happenwithout it. Learn how to:

• Track the clients you serve and how youserve them.

• Track service impact.

• Arrange records in household groups.

• Store outcome measurements.

• Create mail mergers, rosters, dischargelists and analytical reports.

We help you build a client managementdatabase template to get you started.

No prior database knowledge necessary.

Instructor: Jeff Forster, Bayer CenterFee: $240 ($220 if paid by Nov. 4)Location: Bayer Center, 718 Fifth Avenue,Fourth Floor Conference Room

Advanced QuickBooksWednesdays, Nov. 12,Nov. 19 • 9 a.m. – noon

Want to learn how to create custom reports,track income and expenses and learn otherQuickBooks functions that go beyond thebasics? This two-session course is designedaround your specific needs. We’ll contactparticipants before the first class and designa course based on what you tell us you wantto learn.

Learn QuickBooks functions that go beyondthe basics.

• Create custom reports.

• Track income and expenses.

• And anything else you need to know.

We’ll contact you before the first class anddesign the course around what you tell usyou want to learn!

Instructor: Kathy MahoneyFee: $125 ($115 if paid by Nov. 5)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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Does Your WebsiteReally Work?Thursday, Nov. 20 • 9 a.m. – noon

You may think your website works just finebut does it really? Is it easy to navigate? Isit attractive? Does it do what you and itsusers want it to do? Maybe not.

Learn best practices for website design,content and functionality. Find out what’sgood, not-so-good, and downright bad. Weexamine real-life examples and figure outways to make your organization’s website agreat one!

Instructor: Cindy Leonard, Bayer CenterFee: $65 ($55 if paid by Nov. 13)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Tech Survey – Free PresentationFriday, Nov. 21 • 8 – 10 a.m.

If you can’t make it to TechNow, this isanother chance to get the results of the2008 Southwestern PA NonprofitTechnology Survey. Find out whatnonprofits in our region are up totechnology-wise including:

• Hardware, software and networking

• IT staffing

• Training and support

• Communication channels

• Board/executive involvement intechnology decisions

The survey report’s a valuable way toevaluate your organization’s IT comparedwith everyone else’s.

RSVP required. Light breakfast provided.

Instructor: Jeff Forster, Bayer CenterFee: Free, but registration is requiredLocation: Regional Enterprise Tower -425 6th Avenue, 31st Floor

Choosing or ChangingFundraising SoftwareTuesday, Dec. 16 • 9 – 11 a.m.

Don’t make a mistake—choose fundraisingsoftware that’s right for your organization.We help you figure out what you really needand what you can do without. Then wepoint you in a direction that won’t break thebank or your database.

Instructor: Jeff Forster, Bayer CenterFee: $40 ($30 if paid by Dec. 9)Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

CLINICS

Ask an Attorney ClinicWednesdays, Sept. 3, Oct. 1,Nov. 5, Dec. 360-minute sessions available • 5 – 8 p.m.Appointments on alternate dates may be possible.

Remember the good old days? Things wereeasier. More transparent. Fewer surprises.Now you have reason to be nervous aboutsigning that lease. What does that insurancepolicy really cover? Are your personnelpractices a lawsuit waiting to happen?

Take advantage of affordable, one-hourconsultations at LawLinks’ Ask-An-Attorneyclinics. Meet one-on-one with an attorneyafter work and discuss legal issues thatconcern you like:

• Confusing “legalese” and contract terms

• Employment law and whether yourorganization’s policies and procedures arecompliant

• Protecting your organization againstlawsuits.

• Trademark and copyright protection

Instructor: VariesFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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Budgeting and BusinessPlanning for EmergingOrganizationsMondays, Sept. 29, Nov. 24Wednesday, Oct. 2960-minute sessions available • 10 a.m. – 5 p.m.Appointments on alternate dates may be possible

If yours is a new nonprofit, we’ll pair youwith an experienced ESC managementconsultant to help you lay a solid budgetingand business foundation to build upon.You’ll leave with a plan to get started!

Instructor: ESC Management ConsultantsFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

HR ClinicWednesday, Oct. 22 • 10 a.m. – 5 p.m.60-minute sessions by appointmentAppointments on alternate dates may be possible

Do your HR policies need to be updatedbecause the old ones just don’t workanymore? Is expansion requiring more staff,more new job descriptions and more care intreating everyone fairly? Maybe you’refacing layoffs or have a pregnant staffer andno maternity policy. We help you with theseand other issues including:

• Creating better performance appraisals

• Improving employee relations

• Restructuring benefits and compensation

Bring your HR materials including employeehandbook, performance appraisal form andanything else HR-related to your appointment.For any staff person with HR oversight.

Instructor: Ray Frankoski, ESC VolunteerFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

For Those Considering Takingthe Plunge: For-Profit toNonprofit Resume Conversion!60-minute sessions by appointment

Considering a jump from your for-profit shipinto the sparkling waters of the nonprofitworld? Want to do it elegantly? Your for-profit resume needs to be translated to“nonprofit-speak.” These one-on-onesessions repackage your resume to matchnonprofit terminology and needs.

Instructor: Juliana Shayne, Bayer CenterFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

NowWhat? A Clinic onAccess DatabasesFriday, Dec. 560-minute sessions available • 9 a.m. – 4:30 p.m.Appointments on alternate dates may be possible

Struggling with an Access database thatcame with the job and doesn’t make senseto you? Have you built a database that’sgrown completely out of control? Bring acopy of that problematic database and we’llhelp you make sense of it.

Our database guru will:

• Examine and assess its structure andfunctionality.

• Recommend whether to scrap it and startover, buy something off-the-shelf, or cleanit up and continue to use it.

• Build-in some specific tracking and searchfeatures if you decide to keep using it.

For intermediate to advanced Access users.

Instructor: Jeff Forster, Bayer CenterFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

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Dreamweaver ClinicFriday, Dec. 1260-minute sessions available • 9 a.m. – 4:30 p.m.Appointments on alternate dates may be possible

Have a great idea for a website but no ideahow to do it? Bring those Dreamweaverchallenges and questions to our maven andwe’ll help you create the site of yourdreams!

This problem-specific clinic is for all levels ofcurrent Dreamweaver users.

Instructor: Cindy Leonard, Bayer CenterFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

Web-Design ClinicTuesday, Dec. 1660-minute sessions available • 9 a.m. – 4:30 p.m.Appointments on alternate dates may be possible

Your website seems just fine, right? Well,maybe it’s time you had an experiencedoutsider’s take on it. There may besomething you’re missing. Sit down withour expert as she provides an honest (andgentle) assessment of your site andsuggests ways to improve it.

Instructor: Cindy Leonard, Bayer CenterFee: $50Location: Bayer Center for NonprofitManagement - 425 6th Avenue, 26th Floor

C U S T O MTraining

Got a great idea for a workshop? Lookingfor something that’s not featured in our

catalog? Having a tough time aligningschedules to attend a workshop? Custom

training may be just what you’re looking for.We can help you set up every aspect of your

next staff workshop.

Frequently requested topics include:

• Nonprofit Finance

• Board Development

• Fundraising

• Legal Issues

• Technology

• Staff Management

Our extensive experience in conductingworkshops can be tailored to yourorganization’s specific needs. For moreinformation, contact the Bayer Center at412-397-6000 or [email protected].

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18ONGOING ACTIVITIESExecutive Service Corps (ESC)ESC Volunteers bring the best of businessthinking to the nonprofit sector throughconsulting and executive coaching. Formore information on volunteer opportunitiesor hiring ESC, please call 412-397-6000.

LawLinksNonprofits can access legal guidance on avariety of management topics throughLawLinks. Look for our classes or ourmonthly Ask-an-Attorney clinics. Call412-397-6000 for more information.

Master of Science inNonprofit ManagementA unique degree program for nonprofitmanagers who wish to upgrade theirbusiness skills, offered through RobertMorris University’s highly respected Schoolof Business. Study the major issues facedby nonprofits – mission, governance,development and others – and learn to usethe best business practices to resolve them.For more information, call Suzanne Vogel at412-397-6830.

Technology InitiativeThe Bayer Center’s Technology Initiativeguides nonprofits seeking to integratetechnology into their operations. Our goal isto help organizations choose the right toolsto streamline administration and enhanceservice delivery. Through consulting,education, and information and referral,Bayer Center staff helps nonprofits toidentify mission-appropriate tools anddevelop sustainable plans for replacementand maintenance of key systems.

Regina Anderson currently serves as thedirector of the Regional Internship Center, aprogram of Coro, Center for CivicLeadership. Anderson works with students,employers and universities in theSouthwestern Pennsylvania region to buildpartnerships to establish and strengtheninternship programs. The benefit of thisrelationship is twofold: organizations are ableto grow their capacity by hiring interns, andinterns are able to gain working experience.The goal is to attract and retain talentedcollege students in the SouthwesternPennsylvania region. Anderson received hermaster's degree in literary and culturalstudies from Carnegie Mellon University anda Bachelor of Arts in English literaturefrom the University of Maine at Augusta.Regina serves on numerous boards andcommittees within the community.

Heather Arnet, executive director of theWomen and Girls Foundation, is best knownfor her organization’s successful “Girlcott” ofAbercrombie & Fitch. WGF won recognitionfrom NOW and the International Women’sFunding Network as well as national andinternational media coverage. A boardMember of Grantmakers of Western PA,Forbes Fund and many others, Arnet is arecently elected member of the Pittsburgh

School Board. She wrote and directed “YoMama,” a play about the joys and challengesof motherhood.

Dr. Barbara Baker is CEO of the PittsburghZoo & PPG Aquarium and the ZoologicalSociety of Pittsburgh. Since her arrival, thezoo has been successfully privatized,attendance has doubled, membership hastripled, the budget has quadrupled, andendangered species have been increased by600 percent. She has served on a variety ofnational commissions and task forces as wellas on the board of the Greater PittsburghConvention and Visitors Bureau, the CountyCommissioners’ Task Force on PermanencyPlanning, and the board of the Three RiversAdoption Council. Dr. Baker earned adoctorate in veterinary medicine fromAuburn University and an M.B.A. from theUniversity of South Carolina. She hasreceived many honors and awards including,most recently, the Diamond Award, whichhonors Pittsburgh’s top CEOs. She also isthe proud foster and adoptive parent ofseven children.

Dave Brewton is a native of Pittsburgh witha 25-year career involving faith-basednonprofits. He graduated with the highestdistinction from the University of Virginia in1981 and became the first executive directorof Breachmenders Inc., a housing

INSTRUCTORS

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and community development ministry ofFriendship Community Presbyterian Churchin West Oakland. In 1996, Dave chose topursue fundraising full time, moving to thethe East Liberty Family Health Care Center,where he is now associate executivedirector. ELFHCC is a Christian ministry thatprovides quality whole-person health care forall people, without regard to ability to pay. Inthat role, Brewton spearheaded a successful$5 million campaign that more than doubledthe center’s capacity, and he continues to beresponsible for raising more than $2 millionper year.

K.J. Bryant is an independent marketingconsultant with over 20 years’ experience inthe nonprofit, business and corporatesectors, primarily in Los Angeles and now inPittsburgh. She has served Fortune 500Companies and nonprofits like Big Brothersof Greater Los Angeles, Haven HillsDomestic Violence Shelter and YouthWorksInc. Her unique blend of corporate andnonprofit experience has helped nonprofitsdevelop marketing plans to successfullylaunch major events, fundraising efforts andvolunteer programs and attract clients,celebrity spokespeople and corporateunderwriters. Bryant developed the BachelorAuction event in Los Angeles, then spawnedcopycats all across the nation. She is amember of the International Association ofBusiness Communicators.

Al Condeluci is CEO of UCP/CLASS ofPittsburgh, one of 2007’s “50 Best Places toWork” in Allegheny County and one of thelargest disability-specific agencies inPennsylvania. He is a recognized leader,consultant and author on human services,cultural, community and advocacy issues.He serves on the board of Southwest PAPartnership for Aging and the AdvisoryCommittee of Hattie Larlham ServiceSystem. Condeluci teaches at the Universityof Pittsburgh and Robert Morris University.He is a proud, life-long Pittsburgher.

Rosa Davis, MSW, LSW, ACSW, is executivedirector of the PA Organization for Women inEarly Recovery (POWER). Davis has morethan 25 years of diverse experience in humanservices. Under Rosa’s leadership, POWERhas expanded to include a full continuum ofgender-specialized care and has grown fromfewer than 10 staff to 50, providing services to2,000 clients a year in Southwestern PA.POWER has been recognized as one of the“Top Ten Best Places to Work in Western PA.”

Jeffrey Forster is the director of technologyservices and research at the Bayer Centerfor Nonprofit Management at Robert MorrisUniversity. He has assisted a variety ofnonprofit organizations in the Pittsburgharea, specializing in the use of databases forprocess improvement. Previously, heserved as policy analyst in the City of

Pittsburgh’s Planning Department and aninformation management specialist atCarnegie Mellon University.

Ray Frankoski joined ESC as a volunteer in2001, following his retirement as director ofhuman resources at WestinghouseGovernment & Environmental ServicesCompany. In addition to serving as a projectmanager, Frankoski has consulted with the ALSAssociation, Western PA Chapter; the Boroughof Dormont; Braddock’s Field Historical Society;Community Design Center of Pittsburgh;Gwen’s Girls; Holy Family Institute; TheMattress Factory; Parkinson Chapter of GreaterPittsburgh; and Peer Support and AdvocacyNetwork (PSAN). In his spare time, he helps tocare for his four grandchildren.

Donald H. Goughler is president and chiefexecutive officer of Family Services ofWestern Pennsylvania. He is a licensed socialworker and a graduate of WestminsterCollege, where he received a bachelor’sdegree in speech; and the University ofPittsburgh, where he received a master’sdegree in social work. He also is a part-timefaculty member at the University of PittsburghSchool of Social Work, where he teachesgraduate courses in management. Goughlerserves on the board of trustees of ThreeRivers Connect as well as the board oftrustees of the national organization, Ways toWork. He also chairs a national gerontologyinitiative conducted by the Alliance for

Children and Families. He has publishedarticles in Families in Society, TheGerontologist, The Journal of VolunteerAdministration, and other journals and hascontributed a chapter to a textbook.

Court Gould is executive director ofSustainable Pittsburgh, a public policyadvocacy organization seeking to integrateeconomic prosperity, social equity andenvironmental quality through sustainablecommunities and businesses. Gould hasworked for 20 years in public policy, nonprofitmanagement and at all levels of government,and was instrumental in bringing togetherhundreds of community leaders to craft asustainable development agenda throughouta 10-county region of SouthwesternPennsylvania. He is an internationallyrecognized expert in the field of sustainability.

Teresa A. Gregory, CFRE, is director offoundation and government grant seeking atRobert Morris University. She has directedcampaigns of $200,000 to $20 million for awide variety of organizations, including majorresearch universities, professional theaters,museums and small grassroots organizations.Gregory has taught at Carnegie Mellon’s HeinzSchool of Public Policy in its Master of ArtsManagement program, the Bayer Center andthe Foundation Center. She is an activemember of the Western PA chapter of theAssociation of Fundraising Professionals.

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20Mary A. Hansen, Ph.D., has been anassistant professor in the School ofEducation and Social Sciences at RobertMorris University since 2005. She earned anM.A. (1997) in statistics, and M.S. (1999) andPh.D. (2004) degrees in researchmethodology from the University ofPittsburgh. She specializes in quantitativeresearch methods and statistical analyses.She has taught classes on research methods,statistics, and program evaluation at RobertMorris University, the University ofPittsburgh, LaRoche College and ChathamUniversity. Dr. Hansen’s research focus is oneducational measurement and testing,including design and technical issues relatedto large-scale test development andclassroom assessment practices.

Martha W. Isler is director of public policyfor the United Way of WestmorelandCounty’s School Readiness Initiative, whereshe is responsible for educating electedofficials on the importance of early childhoodprograms and services. She was director ofAllegheny County United Way’s EarlyChildhood Initiative and associate E.D. of theGreater Pittsburgh YWCA’s Child CarePartnerships. She is a certified NARAtrainer/consultant and a founding boardmember of PA Partnerships for Children andPA Association of Child Care Agencies. Islerserves many community organizations in aleadership capacity.

Larry Karnoff, J.D., C.F.R.E., is the directorof development for the Carnegie Library ofPittsburgh. With over 28 years of combinedexperience as an estate attorney and funddevelopment professional, Karnoff hashelped hundreds of individuals andorganizations identify and implementstrategies to achieve wealth-transfer goals.He is a regular lecturer on the nuts and boltsof planned giving and how to incorporateplanned giving into an organization’s generalfundraising strategies.

Lisa Kuzma began to focus her financialmanagement background on assistingnonprofit organizations achieve long-termsustainability after a 20-year career in thebanking industry as a commercial loanofficer. Initially, she worked as a seniormanager with Deloitte & Touche.Subsequently, she became one of thefounding members of the Bayer Center forNonprofit Management at Robert MorrisUniversity. Kuzma became a program officerwith the Richard King Mellon Foundation inFebruary 2006. She holds an undergraduatedegree in finance from Penn State and anM.B.A. from Duquesne University.

Scott B. Leff is the associate director for theBayer Center for Nonprofit Management atRobert Morris University. He has spent morethan 25 years as a senior-level businessexecutive, entrepreneur, consultant tononprofits and board member. His expertise

is in strategic, financial, sustainability andbusiness planning, marketing, socialenterprise, mergers and alliances,organizational development and executivemanagement.

Cindy Leonard is the technology servicesanalyst for the Bayer Center for NonprofitManagement at Robert Morris University. Shehas over nine years of experience in helpingnonprofits to leverage technology, mostrecently serving as the information technologycoordinator for PA CleanWays. She has alsoassisted various nonprofits in the past as aprivate consultant. An experienced websitedesigner, she adds website planning, designand assessment to the portfolio of services atthe Bayer Center. Leonard holds a B.S. incomputer science and an M.B.A. from SetonHill University.

Kathy Mahoney has worked in publicaccounting with Arthur Andersen & Co., andhas audit experience with nonprofits,financial institutions and manufacturingcompanies. She has used QuickBooks forvarious clients including nonprofits,publishers, restaurants, service industriesand a private school.

Lois Mufuku Martin is executive director ofBethlehem Haven providing emergencyshelter, transitional housing and healthservices to Pittsburgh-area women. A socialworker by training, Martin has worked with

teenage mothers and families and served asfund director of the United Way in Asheville,N.C. She was a founding director of SouthCarolina’s First Steps to School Readinessand served on the board of the NorthCarolina Hispanics in Philanthropy FundingCoalition. She is an advocate of problemsolving through systemic change.

David Mazza is a lifelong resident ofPittsburgh. During his 23-year career withthe City of Pittsburgh, he served nine yearsas the recycling coordinator, where hedirected the city’s recycling efforts andbecame active in many of the area’senvironmental efforts. In 2000, he joined thestaff of the Pennsylvania Resources Council(PRC) as the Western Regional Director. Inaddition to his role at PRC, he also serves onthe Allegheny County Recycling and SolidWaste Advisory Committees, SouthwesternPA HHW Task Force, Clean PittsburghCommission, Champions for Sustainabilityand Green Government Task Force.

Barbara S. Miller is a partner inmanagement solutions for nonprofitorganizations, providing consulting, trainingand management services in strategicplanning, financial management, boarddevelopment, executive transition and overallorganizational development. As part of herleadership development work over the past20 years, she has coached new andexperienced executive directors and is the

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21

co-author of a series of articles on boardleadership published on the website ofGovernance Matters, a collaborative ofindividuals and organizations committed toincreasing board effectiveness, for which shewas a founding board member.

Mildred E. Morrison has served for eightyears as administrator of the AlleghenyCounty Area Agency on Aging (AAA), whichplans and coordinates services for 43,000older adults annually and is also responsiblefor participation in community planningaround aging concerns and serves as anadvocate for mature adults. A graduate ofChatham College, Morrison holds a master’sin public management from CarnegieMellon. After working in banking for 22years, and prior to joining the county,she served the elderly as executive directorof a community agency.

Peggy Morrison Outon is the foundingexecutive director of the Bayer Center forNonprofit Management at Robert MorrisUniversity. She is also the founding directorof the Centers for Effective NonprofitManagement in Austin, Texas, and NewOrleans and the founding board chair of theAlliance for Nonprofit Management. Anationally noted consultant and trainer, Outonhas worked with more than 500 nonprofitclients. She served as founding member ofthe Drucker Foundation’s internationaltraining team and as a trainer and advisor to

the Institute of Global Ethics. In August2006, she was named to the nationalNonprofit Times Top 50 for Power andInfluence.

Jack Owen is an attorney in the Pittsburghlaw firm of Rhoades & Wodarczyk LLC,where he concentrates his practice in theareas of tax-exempt organizations, employeebenefits, business law and tax law. Hereceived the Outstanding Volunteer Attorneyaward from Executive Services Corps in2004, and serves on the advisory board forthe Bayer Center for Nonprofit Managementand as president elect of the PittsburghPlanned Giving Council.

William Peduto is in his second term as amember of Pittsburgh City Council, servingEast End neighborhoods. He is chairman ofthe Finance, Law and Purchasing Committee.He has been political director, campaignmanager and finance director for Democraticcandidates and elected officials. A member ofthe Southwestern PA Commission, StadiumAuthority and Greater Pittsburgh Arts Council,Peduto is at the center of infrastructureplanning, land development and the culturalgrowth of our region. A “reform-Democrat,”he believes that issues should outweighspecial interests.

Andy Pugh is originally from New York City,but his work has taken him all over the world– from Turkey to Africa – with stops in Atlanta

and Washington, DC. He holds an M.P.A. inpublic policy from Princeton and worked for17 years with CARE Inc., most recently as apolicy director. Three years ago, he moved toPittsburgh, where he became the firstdirector of the Welcome Center forImmigrants and Internationals. Pugh alsoserves as adjunct faculty at Pitt, where heteaches a class for GSPIA in humanitarianemergencies.

Holly Ross is the executive director at theNonprofit Technology Network (NTEN). Shehas spent more than five years at NTEN,combing through all the technology fads andlistening to the NTEN community to line upthe webinars, conferences, and research thatwill help members use technology to makethe world a better place. From ubiquitousaccess to technology leadership to socialmedia trends, Ross brings the wisdom of theNTEN crowd to the nonprofit sector. Rosscame to nonprofit technology after workingfor social change at CALPIRG and during hercollege days at UC Berkeley. In betweenmeetings and emailing, Ross tries to raise her3-year-old daughter and occasionally paysattention to her fabulous husband.

Thomas J. Ryan, CPA, CVA, MS, is apartner at Horovitz Rudoy & Roteman, anaccounting and business advisory firm inPittsburgh. His career spans more than 30years with a focus on service to nonprofits.In addition to tax services, Ryan helps

nonprofits in a variety of ways, includingevaluation of financing alternatives,budgeting and financial reporting systemdesign, study and evaluation of internalcontrol environments and development ofendowment reporting practices. He is afrequent speaker for a variety oforganizations.

Susan Schwartz is a partner in thePittsburgh office of K&L Gates, where sheconcentrates her practice in therepresentation of tax-exempt organizations,counseling them about matters such asgovernance, contracting, real-estate matters,tax-exemption matters, mergers, jointventures and other transactions, socialenterprise activities, grant-making (bothdomestic and international) and fundraising.Schwartz is a 1984 graduate of the Universityof Pittsburgh’s School of Law (cum laude)and a 1969 graduate of Davis & ElkinsCollege (summa cum laude). Prior topracticing law, she worked as anadministrator in the nonprofit community for13 years.

Chris Siefert is the deputy director of theChildren’s Museum of Pittsburgh, where hecoordinates capital projects and communitydevelopment initiatives and manages severalongoing programs. He also developed andcoordinates the Charm Bracelet Project, amulti-institutional collaborative initiative onPittsburgh’s North Side. Siefert managed all

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22aspects of the design and construction of theMuseum’s award-winning Silver LEED ratedmuseum expansion. He holds a B.S. inlandscape architecture from CornellUniversity and a M.F.A. from Carnegie MellonUniversity. Siefert is an active participant ininitiatives addressing sustainability and theroles for institutions in local communities andserves on the Public Art Sub-Committee ofthe Riverlife Task Force and the CommonsMaster Plan Steering Committee.

Nancy Simpronio is director of the HumanResources Collaborative, providing humanresources services to Bethelehem Haven,POWER and Center for Victims of ViolentCrime. Her innovative and award-winningwork has garnered the attention of TheChronicle of Philanthropy, The PittsburghBusiness Times, and others. Simpronio is anexecutive board member of the PittsburghHuman Resource Association.

Juliana Shayne is a NOVA Chemicals fellowat the Bayer Center for NonprofitManagement. With years of experience inperformance improvement and leadershipdevelopment, her specialties includefacilitating redesign teams, leadershipcompetency assessment and developmentplanning, and confidential executive coaching.Shayne holds a bachelor’s degree in nursingand master’s degree in health servicesadministration. She is currently an adjunctfaculty member at Carlow University and

Robert Morris University. She also serves onthe board at Wesley Spectrum Services in theSouth Hills.

Bernadette Smith, C.F.P., brings more than20 years of investment managementexperience to her role as senior portfoliomanager for Fifth Third Bank and managingexecutive of Fifth Third’s Women’s FinancialGroup, where she develops, communicatesand implements tailored investmentstrategies for private and institutional clients.Prior to joining Fifth Third, Smith worked forPNC Advisors, NationsBank and PrudentialSecurities. She currently serves on theboards of Gilda’s Club of Western PA and thePittsburgh International Children’s Theater.She also volunteers for the Women’s Centerand Shelter of Greater Pittsburgh.

Kate A. Sphar is director of nonprofitservices at Olszak Management ConsultingInc. in Pittsburgh. She has worked for 13years in for-profit finance and operations andin nonprofit management. Her socialenterprise work with clients has includedanalyzing organizational capacity, managingfinancial change, creating marketingstrategies and business planning. Sphar hasdesigned and taught social enterprisecourses at several universities and at regionaland national conferences sponsored by theSocial Enterprise Alliance, the PA Associationfor Fundraising Professionals andBoardSource.

Maria Zeglen Townsend, Ph.D., is themanaging member of Townsend AssociatesLLC and adjunct faculty at the University ofPittsburgh’s Graduate School of Public andInternational Affairs. Over the past nine years,Townsend has conducted needs assessmentsand evaluations across Pennsylvania. She hasalso trained staff from local and county humanservice agencies in Western Pennsylvania,county and state mental health anddevelopmental disability providers, andcountywide childcare planning committeesfrom across Pennsylvania on evaluationmethodology. In addition, she currentlyteaches graduate-level courses in evaluation,statistics and policy analysis for the Universityof Pittsburgh.

Stephanie Walsh has more than 30 years insocial services and nonprofit management.Her career has been dedicated to workingwith those who have been impacted byabuse and violence. She has served as theclinical and operational director for a varietyof programs including emergency shelterand community-based residential care foradolescents; in-home family therapy andfamily-based mental health services. She hasbeen with the Center for Victims of Violenceand Crime (CVVC) since 1997, first asassociate director, and since Dec. 2001, asthe executive director. She is also theimmediate past president of the Coalition ofPennsylvania Crime Victim Organizations

(COPCVO) and has served on numerouslocal and statewide coalitions, committeesand projects.

Robert Wooler is the director of TheNonprofit Partnership, a nonprofitmanagement service organization based inErie, Pa., with 185 members in northwestPennsylvania. In this role, he offerseducation, training and consulting services tomember nonprofits to strengthenmanagement, governance, communications,marketing and fund development. The StoryProject was developed as a pilot venture withthe independent sector to showcasenonprofit values and has been used as acommunications tool by 40 nonprofits innorthwest Pennsylvania. His previousnonprofit management experience includes30 years as an executive director ofcommunity-based organizations inMassachusetts and Rhode Island.

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MAIL COMPLETED FORM WITH PAYMENT IN FULL TO:Bayer Center for Nonprofit Management at Robert Morris University,425 Sixth Avenue, 26th Floor, Pittsburgh, PA 15219 OR REGISTER ONLINE at www.rmu.edu/bcnm.

PLEASE INDICATE COURSE SELECTIONS ON THE REVERSE SIDE

FALL 2008Course Registration

Please print clearly

Name

Organization

Title

Address

City State ZIP

Phone

Fax E-mail

Payment Information

Registration confirmation and more information will be sent via mail, fax or e-mail.

Amount Due $ _________________

�� Check Enclosed (made payable to Robert Morris University/Bayer Center for

Nonprofit Management)

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If you receive duplicates ofour catalog, please send thelabels to us indicating which labelis correct, and we will update our records.

Thank you!

SAVE THE TREES!

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ADVOCACY�� Using Your Voice for Change ($40)

ASSURING QUALITY/IMPACT/OUTCOMES�� Developing a Logic Model for

Program Planning and Evaluation ($65)�� Evaluations for Maximum Success ($65)�� Create Great Surveys the First Time ($65)

EMERGING ORGANIZATIONS�� So You Wanna Be a 501(c)(3)? ($65)

ESC PRESENTS�� Calling All Executive Directors Who Dare to Thrive! ($125)

EVOLUTIONARY LEADERSHIP�� Evolutionary Leadership: Moving From the For-profit to

the Nonprofit Sector ($40)

FINANCE�� Too Early for Numbers: Informal,

Financial Roundtable Discussions ($10)�� The IRS 990 Train Has Left the Station:

Make Sure You’re On It! ($65)

FUND DEVELOPMENT�� Proposals That Get the Grant ($65)�� Powering Your Organization’s Message through Story ($125)�� Going from Good to Best: Donor ($65)

HUMAN RESOURCES�� Hiring Internationals ($40)�� Boomers, Gen X-ers and Y-ers: Can’t we all

just get along? ($65)

LAWLINKS�� Blurry Vision: Conflict of Interest Requires More

Than Just a Policy! ($65)

LEADERSHIP�� Leadership Through Effective Facilitation ($65)

MARKETING�� Marketing for Nonprofits: Five Keys to a

Winning Marketing Plan ($125)

RECESSION-PROOF YOUR NONPROFIT�� What’s the Future for Government Funding?

Food for Thought ($40)�� The Frugal NPO ($40)�� Bored Board Members No More:

Understanding Financial Statements ($65)�� Recession-Proof Economics ($40)

SENIOR EXECUTIVE FOCUS�� Executive Breakfast – Tech Survey 2008 ($40)

SOCIAL ENTERPRISE: A BEGINNER’S GUIDE�� Social Enterprise – Full Series ($180)

Spring Planting: Plowing the Social Enterprise FieldsSummer Thinning: Pulling the Social Enterprise Weeds Fall Harvest: Reaping the Social Enterprise Fruit

SUSTAINABILITY�� The Fully Sustainable Nonprofit ($40)�� The Sustainable Workplace: Efficient, Healthier,

Innovative and Cost-Effective ($40)

TECHNOLOGY�� Bagels and Bytes ($10) �� Free-Range Data ($240)�� Introduction to Excel ($65)�� Intermediate Excel ($65)�� Effective Presentations – Stories and Stats

Using PowerPoint ($65)�� Managing Your Books Using QuickBooks ($180)�� Website Planning for Everyone ($65)�� TechNow ($100)�� Beginning Web Design with Dreamweaver ($125)�� Managing Client Information with Microsoft Access ($240)�� Advanced QuickBooks ($125)�� Does Your Website Really Work? ($65)�� Tech Survey (Free Presentation)�� Choosing or Changing Fundraising Software ($40)

CLINICS�� Ask-an-Attorney Clinic ($50)�� Budgeting and Business Planning for

Emerging Organizations ($50)�� HR Clinic ($50)�� For Those Considering Taking the Plunge:

For-Profit to Nonprofit Resume Conversion ($50)�� Now What? A Clinic on Access Databases ($50)�� Dreamweaver Clinic ($50)�� Web-Design Clinic ($50)

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REGISTRATION INFORMATION The registration deadline for all classes is oneweek before the course begins (or the firstsession of a series). Register early – space islimited. You may register for any of the coursesby mailing or faxing the attached form or thegeneral registration form atwww.rmu.edu/bcnm with payment in full bycheck or credit card. Need additional registrationforms? Visit www.rmu.edu/bcnm for a generalregistration form.

SCHOLARSHIPS Scholarships of up to 50 percent of program costsare available to a limited number of participants.Our scholarship guidelines have recently changedand are no longer as limited by your organization’sbudget size. For more information or to accessthe scholarship application, visit the educationsection of our website at www.rmu.edu/bcnmor call 412-397-6000.

DISCOUNTS Early payment: A discount (see individual classlisting for amount) will be applied for paymentsreceived at least one week prior to anyscheduled class unless otherwise indicated. (Not applicable for clinics, Bagels and Bytes orToo Early for Numbers.)

Organizations: Send three or more staffmembers from your organization to the sameseries or class and receive a 25-percent discounton all registrations for the course.

Individuals: An individual who registers on thesame form for three or more workshops receivesa 15-percent discount on each course.

WITHDRAWAL AND REFUND POLICY A full refund will be granted if the Bayer Center isnotified of withdrawal at least five business daysprior to the start of the class. No refund will begranted if the individual fails to attend the class orfails to notify the Bayer Center at least five daysprior to the start of class. Students may transfertheir registration to another member of theirorganization without penalty but must notify theBayer Center at least one business day prior tothe start of the class.

CANCELLATION POLICY The Bayer Center reserves the right to cancel anyclass. If a class is canceled, a full refund of tuitionfees or credit towards another class will begiven, per the registered student’s preference.Please allow three to four weeks for processing.

QUESTIONS? Please contact the Bayer Center at 412-397-6000 or [email protected].

PLEASE NOTE Registration confirmations, notices of classchanges and other critical information areconveyed via e-mail sent from [email protected] your e-mail program uses a spam filter, it maybe necessary to add [email protected] to youraddress book so that you receive updates andinformation.

THE BAYER CENTER IS PROUD TO PARTNER WITH:

THE BAYER CENTER IS ANACTIVE MEMBER OF THE

FOLLOWING ORGANIZATIONS:

AND THE REGION’S 3,000NONPROFIT ORGANIZATIONS AS STUDENTS, CLIENTS AND

COLLEAGUES. 25

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425 Sixth Avenue, 26th FloorPittsburgh, PA 15219www.rmu.edu/bcnm

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FALL 2008 COURSE CATALOG