Is your Paid Search Strategy Falling Asleep on the Job?

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Your Dealership is an E-commerce Business. It’s Time to Act Like It. Greg Geodakyan I Client Command I Chief Product Officer I [email protected]

Transcript of Is your Paid Search Strategy Falling Asleep on the Job?

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Your Dealership is an !E-commerce Business.!It’s Time to Act Like It.!

Greg Geodakyan I Client Command I Chief Product Officer I [email protected]!

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Key Takeaways!

What makes an ecommerce business?!

How to attract the right audience!

Ways to increase conversion!

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Major trends within US Retailing!

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1940’s – Mass Retailers!

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1970’s – Value Players!

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1990’s - Ecommerce!

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Penske Automotive Group Inc.'s Preferred Purchase online shopping tool will be available on all 115 of its U.S. dealerships' websites by month end. (May 2016)

Large dealership groups such as AutoNation Inc. and Sonic Automotive have set up online storefronts that let consumers complete many facets of the typical transaction online.

General Motors’ Shop-Click-Drive program allows customers to find vehicles, negotiate prices and handle paperwork online.

Ecommerce in Automotive!

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Ecommerce in Automotive!

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Dealers Inventory!

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Convert Attract

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Attract

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Attract

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Results

Cost

Media Data

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Mail, Email data comes from!

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AGENCY DEMAND

SIDE (DSP)

SUPPLY SIDE (SSP)

EXCHANGE

SERVE THE AD

DATA (DMP)

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Online data comes from!

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Connect the devices!

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Results

Cost

Media Data

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Understand the Ad Tech!

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Understand the Channels!

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Offline: !•  Don’t have multiple vendors use same offline

data sources!•  Work with vendors that can get the biggest

media reach to offline audiences!Online:!

•  Understand your vendors as much as you can!•  Understand your data as much as you can!•  Understand cross device capabilities as much

as you can

Quick Recap!

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Results

Cost

Media Data

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Average CPC Increase by Industry!

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AdWords CPC Average!

$1.43!

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Facebook CPC Average!

.34!

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$0.83

$0.34

$- $0.10 $0.20 $0.30 $0.40 $0.50 $0.60 $0.70 $0.80 $0.90

Adwords Facebook

2.4x!

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$1.43

$0.34

$-

$0.20

$0.40

$0.60

$0.80

$1.00

$1.20

$1.40

$1.60

Adwords Facebook

4.2x!

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Late to the Party.!

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Results

Cost

Media Data

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Marketing Dating!

Vendor B Vendor A

Audience & Data Sources

Media/Devices Targeted 2 2

1 1

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25%

50%

75%

100%

0% Vendor B Vendor A Vendor A

= Budget % = Desired goal

Marketing Dating!

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Vendor B Vendor A

= Budget % = Desired goal

25%

50%

75%

100%

0%

Marketing Dating!

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Vendor B Vendor A

6-12 Month Cycle

25%

50%

75%

100%

0%

Marketing Dating!

6 – 12 Month Cycle!

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Display Vendor A   Vendor B   Diff  New Users   919   4,110   447%  

All Goals   490   5,133   1048%  

Time on Site   1:33   3:14   209%  Bounce Rate 78.33%   46.00%   -59%  

Pages per Session 2.08   2.2   106%  Leads   0   9    Goal 16 : VDP Views   231   853   369%  

Goal 15 : SRP Views   256   4,266   1666%  

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AdWords   Vendor A   Vendor B   Diff   vs AdWords  

$ 26,700.00   $ 3,825.00   $ 3,825.00     14%  

New Users   4,591   919   4,110   447%   90%  

All Goals   9,197   490   5,133   1048%   56%  

Time on Site   4:23   1:33   3:14   209%   74%  

Bounce Rate 25.54%   78.33%   46.00%   59%   180%  

Pages per Session 5.85   2.08   2.2   106%   38%  

Leads   60   0   9     15%  

Goal 16 : VDP Views   3,205   231   853   369%   27%  

Goal 15 : SRP Views   5,811   256   4,266   1666%   73%  

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Cost Comparison!

$5.95

$1.01

$-

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

Adwords Targeted Display

6x!

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VDP  

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Convert

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Results

Optimize

Understand

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Website Analytics Platform!

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Customer Analytics Platform!

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Individual Journey!

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Path Reports!

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Path Reports!

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Results

Optimize

Understand

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DIY!

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Vendors!

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Results

Optimize

Understand

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Convert

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Convert

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Convert

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Convert

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Convert

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Convert

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How am I moving my e-commerce business forward?

What is my conversion rate & how can I double it?

3 Questions!

Where is my online data coming from?

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Contact info:!Full Name: Greg Geodakyan!

Company: Client Command!

Job Title: CPO!

Email: [email protected]!

Thank You :)!