Zayo MiCloudMid Market Optimized Cloud Collaboration Solution Anytime, Anywhere, on Any Device

Innovation by ZayoIS NOW

Zayo MiCloud delivers a simple, quick and cost-effective approach to equipping your teams with the most advanced collaboration tools and applications available in Canada. Zayo MiCloud leverages the Mitel MiCollab applications suite to provide an extensive range of Unified Communications and Collaboration capabilities which provides businesses with significantly more operational flexibility than provided by on-premises equipment.

Zayo MiCloud, a cloud based service, can also be combined with recently purchased or upgraded on-premise equipment to deliver the best possible combination of services and capabilities with unmatched resilience and reliability.

Anytime. Anywhere. On any device.Today’s highly dynamic business environment is fundamentally changing how organizations operate. Collaboration is now the cornerstone for improved customer responsiveness, operational agility and cost control.

Simplicity Flexibility Security

Source: “The Hosted/Cloud Business Telephony Report” MZA, Ltd. 2015 - Silicon Angle

“Businesses are looking for ways to improve and simplify their communications and enable their employees to collaborate easily and with a high degree of mobility.

Zayo MiCloud, developed specifically for Canada’s mid-market companies, provides embedded voice, mobility, collaboration and conferencing capabilities from the cloud eliminating operational risk, ensuring long-term cost predictability while protecting the company’s communications from disaster.” Michael Strople Managing Director – Canada President – Zayo Managed Services Zayo Group

82%of companiessaved moneyby moving into cloud

80%of cloud adopterssaw improvementwithin 6 months of moving into cloud

14%of companies avoided addingmore IT resourcesafter cloud adoption

Operational and deployment flexibility delivered by Zayo MiCloud

Zayo MiCloud provides a consistent, seamless, fully-managed and customizable user experience on any device within the enterprise, at home or across the globe – with the security and reliability organizations have come to depend on.

With integrated SIP Trunking for PSTN connectivity, provided with both Zayo Internet and third-party provided internet, Zayo MiCloud offers a new, cost-effective delivery model for advanced UC applications with 24/7/365 monitoring and proactive support provided by a Tier 1 service provider including enterprise-grade Service Level Agreements (SLA’s), all covered by our Service Guarantee.

A collaborative work environment provides employees the environment to exchange ideas, quickly and efficiently make decisions, interact with geographically dispersed experts and to leverage each other’s skills and knowledge to better drive the organization towards success.

The diagram illustrates the architecture of Zayo MiCloud. Customer A operates a multi-site network over an MPLS WAN while Customer B operates a single site connected over a third-party Internet connection. Customer A can alternatively use the internet to connect all sites if a private WAN is not used. Zayo includes the cost of the connectivity from the Zayo MiCloud hosting location to our SIP trunking network as part of the per user price (shown by orange dashes).

PSTN

ZayoInternet with QoS

Internet

MPLS WAN MiCloud Applications

SIP Trunking

Virtualized Mitel MiCloudApplications at Tier 3 Equivalent datacenter625 Belmont, Montreal

OPTION 1:Using Zayo Internet access with Quality of Service

OPTION 2:Third-party provided Internet access

Voice Servicedelivered to customer over internet

Zayo MiCloudCustomer A - Site 1

Switch

Zayo CE

Zayo MiCloudCustomer A - Site 2

Switch

CE

Data Centre SBC

Data Centre SBC

Zayo MiCloudCustomer B

Switch

Third Party CE

Zayo MiCloud Architecture

Three levels of service to meet every needTo satisfy different customer needs or to accommodate different levels of service within the same organization, Zayo MiCloud is offered in three simplified bundles that can be selected and deployed as required : Entry, Standard and Premium bundle inclusions are detailed below.

Core Services Entry Standard Premium

Uni

fied

Com

mun

icat

ions

Unified Messaging ✔ ✔ ✔

Single Number Reach 2 devices 4 devices 4 devices

MiCollab Desktop & Web Client ✔ ✔ ✔

IM ✔ ✔ ✔

Presence ✔ ✔ ✔

Twinning (2 devices ring off same number) ✔ ✔ ✔

PC Softphone ✔ ✔

Audio, Video and Web Collab ✔ ✔

Mobile Client w. Soft Phone ✔

Call Handoff ✔

MarWatch Monitoring & Premium SWA ✔ ✔ ✔

Teleworker Enabled ✔ ✔ ✔

SIP

Tru

nkin

g SIP Sessions - 1 for every 5 seats ✔ ✔ ✔

Voice Connectivity ✔ ✔ ✔

Local telephone numbers available nationally ✔ ✔ ✔

Canadian Long Distance* Free Canadian LD Free Canadian LD Free Canadian LD

The Service Guarantee ✔ ✔ ✔

Serv

ices Maintenance / Upgrades ✔ ✔ ✔

Self-Serve Portal ✔ ✔ ✔

*Sets are not included and can be purchased or financed separately.

For more information on Zayo MiCloud, please visit www.allstream.com/MiCloud

That’s innovation. Only by Zayo.

Additional Benefits of Zayo MiCloudSingle supplier and single point of contact – for cloud-based communications including: voice, video, collaboration and conferencing applications; network connectivity; Zayo Internet access; SIP Trunking; contact center; call recording; remote monitoring and problem resolution; and 24/7/365 support.

Highly secure, dedicated instance of all applications – deployed per each customer, with all data retained, transmitted and stored in Canada.

Customer administration portal – lets you easily manage your own moves and changes.

End user portal – access for self-administration of speed-dial lists, feature activation and personalization.

Zayo SIP Trunking – a ratio of one Digital Trunk Equivalent for every five MiCloud seats.

Direct Inward Dial (DID) number – associated with every seat.

Core MiCloud platform upgrades (hardware and software) – as well as ongoing maintenance and support.

PB9000

IS NOW

Why Zayo?Zayo is the only national communications provider working exclusively with business customers. We provide voice, data and Internet services that are guaranteed to make a difference in how your business operates, helping you manage costs, improve collaboration and increase productivity. All our services run on our secure national network, built and managed using advanced IP and fibre technologies and backed by our industry-leading commitment to customer service: The Service Guarantee.

Call us today at

or visit/follow us at allstream.com1 855 299-7050

IS NOW