Irs module two improving safety outcomes
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Transcript of Irs module two improving safety outcomes
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Labour and Advanced Education
Improving Safety Outcomes and Legislative Compliance through a
Health & Safety Management System
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Introduction
• In the previous module “Exploring Nova Scotia`s OHS Legislative Structure” we coached in understanding the Occupational Health and Safety Legislative Structure in Nova Scotia.
• This module “Improving Safety Outcomes and Legislative Compliance through a Health & Safety Management System” discusses how to move forward through the development, implementation and monitoring of an OH&S Management System.
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Objectives
1. Introduce the concept of “Health & Safety Management Systems”
2. Identify workplace safety inputs/outputs
3. Introduce the concept of “continuous improvement” as a driver for positive safety outcomes
4. Link the IRS and effective Health & Safety Management Systems
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The Organization as an Open System
• All organizations are made up of interrelated parts….therefore they are systems
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Human Resources/
Administration
Policies & Procedures
ProcurementProvision of Care
Clients and Staff
Safety
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The Organization as an Open System
• Every system has inputs and outputs…….regardless of healthcare sector
• All systems rely on feedback to determine how well they are performing
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Sample Inputs/Outputs
Input Process Output• Resident/
Client• Mobility of
care recipient• Equipment• Replacement
Parts
• Mobility Assessment
• Positioning/ usage of required equipment
• Resident/ Client Re-positioned
Continuous Improvement/Adaptation
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Inputs and Outputs-Workplace Safety
1. Identify the Inputs and Outputs to your agencies “safety system”
2. What feedback do you currently rely on?
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Inputs• NS Act & Regulations• WCB Legislation• Standards• Best Practice• Funding/Budget
• Equipment/Supplies• Employees• Unions• Safety Associations• Hazard Alerts
SMSProcesses
• Leadership, Commitment & Participation
• Defined Responsibility, Accountability & Authority
• Planning• Development• Policy• SOPs• SWPs
• Implementation• Management Review for
CQI• Internal Audit
Outputs• Reduced:• Illness/Injury• WCB Premiums
• Improved• Compliance• Recruitment/Retention• Productivity• Profitability• Job Satisfaction
HSMS Feedback Loop“Continuous Improvement”
Sample HSMS Inputs and Outputs
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What is a Health & Safety Management System?
• Provides clear roles, responsibilities, and accountability for OH&S documented and defined in OH&S policy, standards, safe work practices, job descriptions and performance management
• Focuses the organization on the proactive prevention of workplace injury/illness vs. reacting to incidents
• Uses a continuous improvement approach
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Inputs• NS Act & Regulations• WCB Legislation• Standards• Best Practice• Funding/Budget• Equipment/Supplies• Employees• Unions• Safety Associations• Hazard Alerts
SMSProcesses
• Leadership, Commitment & Participation
• Defined Responsibility, Accountability & Authority
• Planning• Development• Policy• SOPs• SWPs
• Implementation• Management Review for
CQI
Outputs• Reduced:• Illness/Injury• WCB Premiums
• Improved• Compliance• Recruitment/Retention• Productivity• Profitability• Job Satisfaction
SMS Feedback Loop“Continuous Improvement”
Sample HSMS Inputs and Outputs
Plan
DoCheck
Act
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Employees - diverse values/beliefs/education/experience/norms/expectations/mindset
IRS Health & Safety Management System
Demonstrated Leadership Commitment Talk the Talk / Walk The Walk
Plan - Risk Assessment / Legislative Review / Gap Analysis / Objectives (S.M.A.R.T) / Process Improvement Plan / Key Performance Measures (KPIs)
Do - Vision Statement / Policy Statement / Standard Operating Procedures (SOPs) / Safe Work Practices (SWPs)
Check - Monitor progress against Objectives / Plan / Monitor Key Performance Indicators (KPIs)
Act - Adjust to obtain desired outcomes
= Safety Culture = shared values/believes/education/experiences/norms/expectations/mindset
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What a Health & Safety Management System is NOT
• It is not a substitute for:1. compliance with legislation;
2. having the necessary equipment or training;
3. working procedures and
4. competent personnel.
• A HSMS is not a binder on a shelf
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HSMS Written Components
Vision Statement
OHS Policy Statement Safety Procedures
Safe Work Practice
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Safety Vision Statement
• Sometimes called a picture of your company or organization in the future
• Much more than that - is your inspiration, the framework for your strategic planning.
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OH&S Policy Statement
• Required section 27 of the Act • Outlines the workplaces guiding principles for
OHS• May want to add statements – philosophy of
OHS• Must contain statements of:
– Commitment and reason for commitment– Co-operation – Responsibility
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Standard Operating Procedures (SOPs)
• Required under Section 28 (as written program)
• Process documents that describe how an activity is to be carried out
• Include the who, what, when, where, how• Begin with process maps
Must Haves• Hazard Identification, Control &Inspection• Investigation• JOHSC• Training /Supervision• Evaluation• Safe Work Practices• Monitoring• Maintenance or Records and Stats
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Potential SOPs• Exposure To Blood / Body Fluids Practice• WHIMS• Household Chemical Safety Practice• Working alone• Violence in the workplace• Fire Extinguishers Practice • Preventing Musculoskeletal Injuries Practice• Transferring Clients Practice• Refusing unsafe work• Managing employee injuries (SAW/RTW)
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• A document produced to detail how a specific work task is to be performed.
• Provides step by step activities• Describes what could go wrong or hazards
involved in each step and also documents control measures for each.
Safe Work Practice
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Demonstrated Leadership Commitment
• Create a Safety Culture Vision Statement• Create a OHS Policy Statement• Ensure that an Occupational HSMS is developed,
implemented, monitored and improved on a continual basis.
• Provide resources (human, financial and organizational) to ensure success of the HSMS.
• Establish authority, responsibility, accountability for the HSMS
• Approve Standard Operating Procedures• Develop a communication plan (safety specific)
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Plan
• Identify legal requirements
• Identify and evaluate hazards and risks including ranking their aspects and impacts
• Establish S.M.A.R.T. Objectives* and an Action Plan *(Stated, Measurable, Attainable, Realistic, Time Based)
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Do-Development, Implementation and Monitor
• Vision Statement• Policy Statement• Standard Operating Procedures• Safe Work Practices • Monitoring and Measuring • Managing Change • Procurement• Contracting• Operational Control • Documentation Control
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Check: Management Review and Continual Improvement
• Review Objectives and define new objectives on a yearly basis
• Review Go Forward Plan ensuring it is on track on a monthly basis.
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ACT
• Make changes to improve system as identified from assessments in “check” phase
• Incorporate a continuous improvement philosophy for safety
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BOD
OWNERS
CEO
Senior
Leaders
MANAGERS
SUPERVISORS
EMPLOYEES
( Contractors / Volunteers)
Responsibility Accountability
JOHSC
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The IRS & an Effective HSMS
Exercise #2: Please list the responsibilities (or considerations) for each of the groups on the sheet provided.1. BOD /CEO Senior Leadership 2. Managers /Supervisors3. Employees4. JOHSC
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IRS -HSMS Responsibilities
BOD /CEO Senior
Leadership
• Develop OH&S Vision Statement• Develop OH&S Policy Statement• Undertake a Legislative Review• Develop Annual OH&S S.M.A.R.T.
Objectives• Develop Annual OH&S Action Plans• Approve Standard Operating
Procedures• Monitor OH&S Outcomes
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IRS -HSMS Responsibilities
Managers SupervisorsSupervisors
• Implement standard operating procedures applicable to your area of control
• Monitor adverse events and near misses• Conduct workplace inspections in your
area of control• Conduct incident investigations in your
are of control• Develop Safe Work Practices for critical
tasks in your area of control
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IRS -HSMS Responsibilities
EmployeesEmployees
(All Levels)(Physicians/
Contractors / Volunteers)
• Commit to Working Safely• Adhere to OHS Policy, General Safety
Rules, SSPs and SWPs• Report Incidents (Actual and Close
Calls? Hazards• Apply OHS Training / Wear PPE as
Required • Assist Co-Workers to Work Safely
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IRS -HSMS Responsibilities
jJOHSC
• Monitor HSMS System Effectiveness• Drive Continual Improvement of SMS• Act as Safety Ambassadors• Coach and Communicate Co-Workers• Research OHS Issues as Requested• Assist in Development of SOPs and
SWPs• Participate in Inspections and
Investigations as Required
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STEPS TO ZERO INCIDENTS
ORGANIZATIONS “CORE VALUES“ INCLUDE EMPLOYEE HEALTH,SAFETY AND WELLNESS
OHS VISION STATEMENT – SENIOR LEADERSHIP TEAM DEVELOPS AN OHS VISION STATEMENT – “WHAT IS IT THAT WE WANT?”
DEMONSTRATED LEADERSHIP – “TALK THE TALK / WALK THE WALK”
OHS POLICY - GUIDING PRINCIPLES & GENERAL SAFETY RULES
ASSESS CURRENT STATE – “WHERE ARE WE NOW?”
DEVELOP ORGANIZATIONAL (S.M.A.R.T.) GOALS - “WHERE ARE WE GOING”
BUILD OHS ACTION PLAN – “HOW ARE WE GOING TO GET THERE”
DEVELOP AND IMPLEMENT HSMS
EMPLOYEES HELD ACCOUNTABLE FOR “BEHAVIORS”
EVALUATE – “HOW ARE WE DOING – NEXT STEPS”
STEPS TO SUCCESS
ORGANIZATIONS “CORE VALUES“ INCLUDE EMPLOYEE HEALTH,SAFETY AND WELLNESS
OHS VISION STATEMENT – SENIOR LEADERSHIP TEAM DEVELOPS AN OHS VISION STATEMENT – “WHAT IS IT THAT WE WANT?”
DEMONSTRATED LEADERSHIP – “TALK THE TALK / WALK THE WALK”
OHS POLICY - GUIDING PRINCIPLES & GENERAL SAFETY RULES
ASSESS CURRENT STATE – “WHERE ARE WE NOW?”
DEVELOP ORGANIZATIONAL (S.M.A.R.T.) GOALS - “WHERE ARE WE GOING”
BUILD OHS ACTION PLAN – “HOW ARE WE GOING TO GET THERE”
DEVELOP AND IMPLEMENT SMS
EMPLOYEES HELD ACCOUNTABLE FOR “BEHAVIORS”
EVALUATE – “HOW ARE WE DOING – NEXT STEPS”
Plan
DoCheck
Act
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Final Considerations
• Tailor the HSMS for your organization
• Use a realistic and effective auditing schedule
• Consider concurrent activities in your organization
• Think beyond minimum compliance