10 Things to Know Before Hiring a Background Screening Firm

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Who is Mike McCarty? CEO SHS Metro Nashville PD Domestic Violence Division Breaking the Cycle eReferenceCheck

So Why Are We Here? Quality background checks keep

unsuitables out of workplace Selecting the correct firm critical No regulation on who can start a

screening firm Need to do due diligence Must ask the following 10

questions

#1 How Do You Define a Comprehensive Background Check

No standard definition of background check

Background screening has historically delivered a low quality product

Best Practice must contain: SSN Verification National Criminal Database National Sex Offender County Criminal Search(es)

#2 Is the National Background Check Instant?

If Yes, not a comprehensive background check

No database (state, national, FBI) is complete

Half of states only supply DOC and SOR records

Some states have data from some counties

Handful of states have Administrative Office of Courts

Databases are tools not programs

#3 What is the Cost of YourBackground Checks?

Cannot be done for $10 $10 can only be an instant search Instant database searches are not

FCRA compliant FCRA requires

Up-to-date information Records verified with courts

If screening firm suggests this search they are placing profit above safety

#4 How Far Back Do Searches Go? Background screening

industry adheres to 7 year rule

No legal basis FCRA restricts non-

convictions to 7yrs Unless salary exceeds $75K Handful of states restrict

reporting of criminal records SHS goes back as far as

possible

#5 How Do You Handle Alias/ AKA’s? Industry searches only name

provide AKA/Alias not searched; or Charged as additional

searches SHS packages include

ALIAS/AKA’s

#6 How is Database Configured? Name & DOB Many states do NOT

provide full DOB’s If configured with full

DOB nulls or voids data from those states

SHS database search: 1st with name and DOB 2nd name and void DOB

#7 How Do You Screen Your Employees Handling Our Sensitive Data?

Not unusual for industry to apply same low standards to their applicants

SHS Process Detailed application Interview with CEO & Managers Extensive background check

Reference checks Criminal checks Employment verifications Employment credit reports Civil records Motor vehicle

#8 How Do You Handle Our Sensitive Data Including SSN’s?

Maintain on-going certification of online system CyberTrust SAS 70 SASE 16

SHS is SASE 16 Certified & PCI Compliant

#9 Do You Assist With Legal Compliance? Background Screening Firms

are CRA’s under federal law Clients are required to abide

by FCRA: Disclosure/Authorization Pre-Adverse Action Adverse Action

SHS provides forms, training, ongoing webinars and client service reps to assist

#10 Who Answers Our Questions When They Come Up?

Questions normal part of background screening

Many large firms use automated systems/ online FAQ’s/slow & frustrating

SHS Client Service Rep We answer the phone We answer emails Twitter We have cutting edge technology

& old school service

ISP Limited Criminal History WTHR 13 & Indy Star

Expose 2004 2 of 10 sex offenders found Counties not submitting

criminal records State removed this as an

option for schools in 2009 Applicant called last week

to complain- ISP search clear but we returned multiple records

Questions?Contact:

Mike McCarty

888-215-8296

mike.mccarty@safehiringsolutions.com

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