Ipv6 curricula study

inno AGKarlstrasse 45b76133 Karlsruhe

Phone +49 721 91345-50Fax. +49 721 [email protected]

IPv6 curricula studyFranck Le Gall, Caroline Garence, Fabrice Clari

Future Internet WeekGhent, Belgium – 13 December 2010

www.inno-group.com Slide 2

inno group

inno CONSULTING

inno VALORISATION

engage AGGermany

PVA-MV AG

Germany

inno TSD SAFrance

inno Germany AG

M.O.R.E.Invest GmbH Spin-offs

Incubators

Project offices

Russia

inno ScandinaviaSweden

Project offices

Russia

inno AG (HOLDING)Germany


The opinions expressed in this presentation represent the

authors’ points of view which are not necessarily shared by the

European Commission.

Disclaimer

16 June, 2010


Extend of the problem

Huge and urgent need for IPv6 deployment No more IPv4 addresses New Internet usages and services End to end communications

Ongoing deployments Slow take-off

Deployment of a new technology means: New equipments New software Skilled people

Engineers Teachers Support, help desk …


EU context

16 June, 2010

2002: “Next Generation Internet – priorities for action in migrating to the new Internet protocol IPv6 »

GEANT implements IPv6

2008: 90+ M€ of IPv6 related projects had been funded

2008: “EC action plan for IPv6”• IPv6 needed to ensure

business continuity of European industries

• By 2010, 25% of users should be able to connect to IPv6

Studies• Monitoring• Security• Curricula

What should

be next ?


Objectives of the study

Situation of IPv6 training: analyze the actors (offer and needs) and the processes related to the stakeholders’ training on the new Internet Protocol IPv6.

Prospective analysis

Impact on IPv6 deployment: how actions aimed at developing the IPv6 training offer would support and potentially accelerate the IPv6 adoption in Europe.

Online directory: study progresses and web competency platform



Methodology


Methodology: general approach

Standard knowledge Advanced competences

IPv6 skills definition

Data collection

Web survey InterviewsExperts groupmeeting

Analysis

RecommendationsCase studies

3

2

1

Online directory


Target population of the survey: ICT training providers ICT training beneficiaries

Goals: evaluate training needs and training offers Launch on the 16th of March 2010 and closing on the 2nd of April 2010: active for 18 days 3 sections: Organization profile details, Education and Training suppliers & Training

beneficiaries Large dissemination activities through emails, websites, forums, newsletters &

professional networks 230 answers received. Cleaning done to remove incomplete and non exploitable answers

149 answers were exploitable and used in the first section on organization profile details

Web Survey


Web survey: respondents profile

16 June, 2010

Education Institute/Acade

mic49%

Research Organisation

11%

Industry / business

organisation34%

Public administration

organisation2%

NGO1%

Other3%


Web survey: respondents profile

16 June, 2010

0% 20% 40% 60% 80% 100%

Education Institute/Academic


Industry / business organisation

Public administration organisation

NGO

Other

Provide courses/training in the field of ICT for internal purposes

Provide courses/training in the field of ICT for external purposes

Make use of external expertise to provide internal courses/trainings in the field of ICT

Is training the main occupation of your organisation?:• Yes: 39%• No: 53%• Not applicable: 8%

Does your organisation:


149 answers Margin error=5 to 10% regarding the opinions of the population

which answered the survey Can results be generalised ?

Depends on representativeness of responding population Respondents not chosen, survey filled on good willing -> Bias risk

Web survey bias

16 June, 2010

11%20%

21%17%

7%8%9%7%

12%17%

40%32%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

For internal purposes For products/services that you develop

Yes

Not yet but planned within one year

Not yet but planned within two years

Not yet but planned within five years

Not at all

Don’t know

32% to 40% of respondents declare using IPv6 TNO study: 40% for ISPs OECD < 5%

Survey biased. Analysis to be made with cautious


50+ interviews performed NRENs Training providers Training beneficiaries

Interviews

16 June, 2010

4% 4%

5%4%

5% 3%

3%

10%

3%25%3%

38%

Automobile Industry Aviation Industry

Company association Education

Energy Industry home automation Industry

ICT professional association ICT Industry

Internet Service Provider NREN

Retailer's association Training provider


5 case studies have been drafted to illustrate experiences and best practises Success and failure factors Recommendations

Targeted organisations: ERION (UK) RIPE NCC (Europe) IPv6Now (Australia) Nav6 (Malaysia) Situation in China

Available on:

http://www.training4ipv6.eu

Case studies

16 June, 2010


Website

28 May, 2010

The website aims at providing: Study news and results A directory of organisations providing IPv6 trainings

URL: http://www.training4ipv6.eu

http://www.training4ipv6.eu/

http://www.training4ipv6.eu/



Training landscape


European educational system is complex Each member state in charge of its own educational system In most EU states, universities are independent

European Union: EU is not a direct actor in the modernisation of universities EU encourages the defragmentation of European education landscape Makes recommendations through Education Modernisation Agenda

CEDEFOP agency Focus on life long learning

Initiatives/agenda e-skills initiative Digital agenda for Europe ...

Learning processes in Europe - Overview

16 June, 2010


Stakeholders

16 June, 2010

Policy makersat regional and European levels

Training providers

Training beneficiaries

ICT practitioner skills

ICT user skills

E-Business skills

Focus on ICT practitioners and ICT businesses categories of training beneficiaries IPv6 adoption should be transparent to end users


Stakeholders: ICT practitioners

16 June, 2010

ISCO 213 ISCO 312 Systems analysts Software developers Web and multimedia developers Software and applications developers and analysts not elsewhere classified Database designers and administrators Systems administrators Computer network professionals Applications programmers Database and network professionals not elsewhere classified

Information and communications technology user support technicians Computer network and systems technicians Web technicians Information and communications technology operations technicians Process control technicians not elsewhere classified

More than 4 millions ICT practitioners on ISCO 213 and ISCO 312 classifications

No detail at sub level IPv6 skills needs varies from one occupation to another


Trainers define their courses: Alone: 44% Upon customer request: 22% In cooperation with other organisations: 20% Following external recommendations: 14%

Definition of course program

16 June, 2010

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Education Institute/Academic


Industry / business organisation

Public administration organisation

NGO

Other

Defining alone the offered courses

Defining alone the offered courses upon a specific customer request

Defining its courses program in cooperation with other organisations

Following the recommendation/course programme of an external organisation

Universities Are less sensitive to customer’s requests But are monitoring employment perspective of

students


ICT training plan: persons involved (1/2)

16 June, 2010

Training beneficiaries together with

intermediate and upper managers are

the ones to be convinced to go for a

particular training

53%

20% 21%42%

70%49%

12%

41%52%

42%13%

43%36% 39%

27% 16% 17% 8%

0%10%20%30%40%50%60%70%80%90%

100%

Define

Approve

Influence


The important role of beneficiary and managers in the selection of training is mostly driven by technical needs

ICT training plan (2/2)

16 June, 2010

02468

1012141618

Research interest

Technical needs

Market perspectives/ Commercial

opportunities

Business continuity

External requirement

Personal interest

15,3

17,9

10,25 9,8 9,359,15

Ave

rage

we

igh

ted

sco

re


76% of the survey respondents are offering IP courses Among them, 79% have IPv6 courses (expected: 100% !)

But Bias survey Confirmed during interviews

Courses availability and needs

16 June, 2010

Less than 50% of trainers providing IP

courses have a section on IPv6



Drivers and training scope


Supply and demand trends indicate that by 2013 (source e-skills) a high demand will exist for “high level technical skills and

business/managerial/customer oriented skills” Developer profiles will be less demanded

Orientation for needed skills

16 June, 2010

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Software engineering

Networks / Architecture

Applications / Usages

Non technical / Leader / Manager

6

2510

3

8

10

78

5

16 17

618

13

14 2

13 25

65

Job function

New technologies

Existing systems or software upgrades

Support of deployed services

Specific customer request

Get or Maintain Vendor specific certifications (i.e Cisco,Microsoft,...)

topics to be covered by trainings per job type/function

Big players should have IPv6 embedded in the certification

schemes as is IPv4


Time-shift between the offers in IPv4 and IPv6 is about 1 year.

IPv6 versus IPv4 training portfolios (1/3)

16 June, 2010

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6

IP Business Strategies

Network management

(including adoption of

IPv6)

Security Mobility Software development

(including network

components)

Course not planned

Course planned but not scheduled

Course planned within five years

Course planned within two years

Course planned within one year

Course provided

Portfolio comparable

between IPv4 and IPv6



16 June, 2010

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6

IP Business Strategies

Network management

Security Mobility IP linked Software

development

Mandatory but not scheduled

Mandatory within 5 years

Mandatory within 2 years

Would be more efficient with a training

Already received training on that topic

Can operate with a minimum of knowledge learned on the job

Can operate with our current knowledge level


30% of respondent recognize that they would be more efficient with training

Demand for IPv6 trainings will largely increase within the coming 2 years

Sector specific and localized training contents need to be developed


16 June, 2010

Demand for IPv6 trainings will largely increase within the

coming 2 years

IPv6 training at RIPE show the trends, confirmed by all trainers interviews

Courtesy of RIPE NCC


30% of the respondents indicating that they identified the funding to cover their training needs

Funding and planning

16 June, 2010

0%

5%

10%

15%

20%

25%

30%

35%

40%

Yes Not yet No I don't know

Not using IPV6

Using IPv6

Do you know if there is a funding for this training need?


Half of training end up with no formal validation/certification

Training validation

16 June, 2010

28%

25%12%

14%

21% Certificate of attendance

Recognised Certification

Knowledge evaluation

Diploma

No formal validation

Validation of trainings through

diploma or recognised

certificate is to be encouraged


Europe lacks of governmental support Europe is not lagging behind thanks to research networks and European

wide initiatives This has been confirmed during interviews and visible in the Hurricane

Electric certification statistics

International comparison

16 June, 2010

European Total40%

United States36%

Rest of World24%

Austria

BelgiumBulgaria

Cyprus

Czech Republic

Denmark

EstoniaFinland

France

Germany

Greece

HungaryIreland

ItalyLatviaLithuania

LuxembourgMalta

Netherlands

Poland

Portugal

Romania

SlovakiaSlovenia

Spain

Sweden

United Kingdom

Courtesy of Martin J Levy, Hurricane Electrics, http://ipv6.he.net/certification/



Prospective analysis

based on different IPv6 deployment scenarios


Scenario based prospective analysis Evaluated in survey, interviews and expert groups

Scenarios Scenario 1: short term adoption of IPv6 (within the next 2 years)

The shortage of IPv4 addresses creates a massive last minute integration of IPv6

Scenario 2: medium term adoption of IPv6 (within the next 5 years) The IPv4 addresses shortage does not create an abrupt transition

Scenario 3: long term adoption of IPv6 (within the next 10 to 15 years) In this configuration, the previous scenario is even prolonged.

No technical considerations (dual stack, tunnelling …) for transition taken into account here.

Proposed scenarios

16 June, 2010


Training providers do not foresee any dependence between their pricing strategy and the pace of IPv6 integration

Training costs and pricing strategy

16 June, 2010

0%

10%

20%

30%

40%

50%

60%

Scenario 1 Scenario 2 Scenario 3 Scenario 1 Scenario 2 Scenario 3

Training beneficiaries Training providers

Increase of the cost

No change

Decrease of the cost

Don’t know


The majority of votes go toward courses up to 1 week which is a typical duration for professional trainings

In the case of an urgent adoption, both beneficiaries and providers anticipate a need for short courses (shorter than 1 day )

Duration

16 June, 2010

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Scenario 1 Scenario 2 Scenario 3 Scenario 1 Scenario 2 Scenario 3

Training beneficiaries Training providers

Short courses (up to 1 day)

Medium length courses (up to 1 week)

Courses within long studies (up to 2 years)

Don’t know


Interviews confirm the trends

Qualitative evolution

16 June, 2010

IPv6 adoption to rapidly increase from now to the next 3 to 5 years

40%

35%

4%

2%3%

16%

Within 1 to 2 years

Within 3 to 5 years

Within 6 to 10 years

In more than 10 years

No impact expected

Do not know


Qualitative evolution: scenario 1

16 June, 2010

Scenario 1

Trends and driving forces

• Everything driven by budget. Some are not planning so no budget exists for following year. Especially in crisis period.• Large amount of people need to be trained including non technical people (help-desk ...)• Infrastructures updates timeframe: done every 5 years. Not going to be prepared in the meantime.

Consequences on the IPv6 adoption

• Would lead to extravagant costs for unprepared organisations

Impact on the training needs

• Limited travel budget : need for online training • Need different level of trainings.• Training would be focussed on operational needs, such as security and maintenance.

Training offer • Develop e-learning / web based solutions

Impact that training could have

on scenario

• Reduce security risk

Opportunities • Will not happen



16 June, 2010

Scenario 1


• Development of “Future Internet”• Scenario 2 will be the scenario 1, three years later • Adoption of LTE 4G (all LTE devices should have IPv6 connectivity).• Some companies provide solution for rapid deployment/use of v6.

Consequences on the IPv6

adoption

• Future internet & Mobility: change the way networks and applications should be seen• Gateways could be a preliminary step before dual stack


• Integrate IPv6 trainings in general future internet paradigms related trainings (cloud computing, ...)

Training offer • Develop e-learning / web based solutions• Support from big one (Microsoft, Cisco, ISP) would develop

Impact that training could

have on scenario

• Reduce security risk

Opportunities • Is the one we should focus on.• LTE could be a good driver



16 June, 2010

Scenario 1


• Too long term: no one care• An alternative to IPv6 may have em-erged

Consequences on the IPv6

adoption

• Smoother migration• Limit innovation as it would need to maintain both v4 and v6 compatibili-ties, thus reducing overall capabilities


N/A

Training offer N/A

Impact that training could

have on scenario

N/A

perfs • Too long term: no one care or an alternative option will be present



Conclusions and recommendations


Devices and products : ~ready ISP offer: late Training offer

Scope comparable to IPv4 one < 50% of IP trainers proposingIPv6

Certification/diploma Quality insurance Motivating factor

Security Lack of knowledge: induce risk New usages: need mass deployments for evaluation Underestimated risk brought by IPv6 enabled devices on IPv4 networks

Conclusions (1/2)

16 June, 2010


Governmental support Strong instrument Limited existence in Europe

Prospective Mass deployment within 3/5 years Sharp increase in IPv6 training demand in forthcoming 2 years No foreseen trainers shortage ?

Context Crisis period: cost reduction policies Opportunities: LTE deployment…

Conclusions (2/2)

16 June, 2010


International Big players: Cisco, Microsoft, H3C, … IPv6 logo program (IPv6 forum) OECD

Europe European Commission RIPE Initiatives: e-skills agenda, Digital agenda Projects: 6Deploy

National NRENs Tasks forces Member states

Supporters

16 June, 2010


Digital agendaAction plan

16 June, 2010

Digital Agenda for Europe action plan Opportunity for IPv6 CurriculaAction 56: Member States to Engage in large-scale pilots financed by the Competitiveness and Innovation Programme

Deployment of IPv6 pilots as transition training platforms. Publicly document all steps of a large scale IPv6 roll-out.

Action 59: Make digital literacy and skills a priority of the "New skills for new jobs" Flagship

Sectors moving to IP (banking, defence, transport, energy ...) part of the "New skills for new jobs" Flagship.

Action 58: Develop tools to recognize and identify competences of ICT practitioners and users

Separate competences likely to interact with the IP layer.

Action 62: Propose EU-wide indicators of digital competences and media literacy

Developed indicators should be able to differentiate IP related competences

Action 66: Member States to promote long-term e-skills and digital literacy policies

IPv6 deployment concerns should be part of national initiatives. Sub-populations specificities for IPv6 transition to be identified

Action 68: Member States to mainstream eLearning in national policies

The development of an IPv6 e-learning program need to be localised and relayed by member states.


Recommendation 1/6: Raising awareness and knowledge related to security risks in transitioning phase

16 June, 2010

Objective: • Avoid any disruption in businesses within the transition phase. • Target is to raise awareness and knowledge of decision makers and network managers about the potential security risks that would exist in case of insufficient knowledge.• Leverage on this activity to raise IPv6 knowledge level.Action plan

Item Organisation in action

Beneficiaries

1.1 Set-up a joint communication campaign by relevant institution, in business magazines

OECD, EC, RIPE ... Organisations business level

1.2 Document the risks related to co-existence of IPv4 and IPv6

ENISA IT security managers

1.3 When selling IPv6 enabled products, warn users about the need to be IPv6 skilled for their use, even, if deployment planned in an IPv4 environment

Manufacturers and software providers

IT products users

Mandatory


Recommendation 2/6: Make training resources available

16 June, 2010

WishedObjective: • Ensure presence of up to date and high quality on-line training resources• Ease its appropriation by training providers and beneficiaries. • Take advantages from e–learning technology.

Action planItem Organisation in

actionBeneficiaries

2.1 Build upon existing publicly available training resources to set-up an on-line e-learning programme on basic networking knowledge for IPv6

EC procurement IT practitionersTraining providers

2.2 Provide a set of technical tutorials ready for publication to technical magazines.

EC procurement IT practitioners

2.3 Get content adapted to local specificities (language, industrial sectors ...) in line with action N°68 of the digital agenda.

Member states IT practitionersTraining providers

…/…


Recommendation 2/6: Make training resources available

16 June, 2010

Wished

2.4 Develop hands-on remote access labs NRENAcademics

IT practitionersTraining providers

2.5 Maintain a directory of training providers and training resources

EC procurement IT practitionersTraining providers

2.6 Develop blended learning from this e-learning tools availability

Training providers

IT practitioners

2.7 Encourage the development of these activities in large-scale pilots co-financed under CIP (see Digital agenda action 58)

European CommissionMember states

Member statesIT practitionersTraining providers


Recommendation 3/6: Get training courses being recognised

16 June, 2010

WishedObjective: • Recognise a certification (academic diploma or industry certificate) scheme ensuring a minimum level acquired knowledge and training quality.


actionBeneficiaries

3.1 Set-up an industry working group to define a list of criteria to be met by IPv6 training certification schemes. Publish the list of criteria and the list of certification program known to meet these criteria.

European CommissionMember statesIndustry

Certification authoritiesIT practitionersTraining providers

3.2 When recruiting IP practitioners having to deal with the network layers (including sockets programmers), request certified IPv6 skills.

HR departments

…/…


Recommendation 3/6: Get training courses being recognised

16 June, 2010

Wished3.3 When procuring new equipment, software or services related to IP layer, follow the RIPE 501 requirements, including the request to ask for people being professionally trained in the tendering organisation

Procurement departments

3.4 Select certified training courses and get your training being recognised by a diploma or a certification.

Training beneficiaries

Training providersTraining beneficiaries

3.5 Get your training being certified and propose your trainees to evaluate the acquired knowledge by passing a diploma or a certification

Training providers Training providersTraining beneficiaries


Recommendation 4/6: Ensure seamless transition

16 June, 2010

Nice to haveObjective: • End-users should not notice any difference when being transitioned form IPv4 to IPv6.


actionBeneficiaries

4.1 Include IPv6 consideration in actions N° 66 of the Digital agenda

European Commission

SMEs

4.2 Launch information campaign to the customers basis, before mowing the network to IPv6 so that people know something happened on the network, in case the see any disruption

ISP Internet users

4.3 Ensure that sold product will provide a seamless transition to IPv6 and warn users in case any procedure should be followed to move to IPv6.

Manufacturers and software providers

End-users

4.4 Train hot-lines staff to handle IPv6 related requests

ISP Internet users


Recommendation 5/6: Monitor progresses made

16 June, 2010

Nice to have

…/…

Objective: • Monitor development of IPv6 skills so to adjust policies when needed.

Action plan


Beneficiaries

5.1 Include IPv6 concerns in the eSkills initiative European Commission

Policy makers

5.2 Ensure that competences connected to the IP layer can be identified in the indicators frameworks being developed (See digital agenda actions 58 and 62)

European CommissionLabour organisations (ISCO ...)

Policy makers

5.3 Include skills and training availability in the monitoring of IPv6 deployment

European Commission

European Commission


Recommendation 6/6: Getting prepared for the future

16 June, 2010

Nice to have

…/…

Objective: • Develop sector specific courses to cover the one embracing IPv6 (automotive industry, the energy networks, the cloud computing... )• Use this to increase overall IPv6 competences

Action plan


Beneficiaries

6.1 Include IPv6 consideration in actions N° 59 of the Digital agenda

European CommissionMember states

Industry

6.2 Ensure people (R&D and industrialisation) defining your next generation network products are trained to the use of IPv6

Industry Industry

6.3 Prepare all resources of the value chain to the IPv6 roll-out in product (example: smart meter or TV installers ...), hotline

HR departments Industry

Thank you!

http://www.training4ipv6.eu

Fabrice Clari, [email protected]+33 4 92 38 84 19+33 6 19 64 46 97

Franck Le Gall, [email protected]+33 4 92 38 84 18+33 6 30 03 54 20

Ipv6 curricula study

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