Ipsos FOCUS · RADIO 3,6 6,1 0 TV Millions Source: Nielsen Audience Measurement; IPSOS MediaPuls...

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1 SERBIA F&F 2017 Ipsos FOCUS Desk report, May 2018. © 2018 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Transcript of Ipsos FOCUS · RADIO 3,6 6,1 0 TV Millions Source: Nielsen Audience Measurement; IPSOS MediaPuls...

Page 1: Ipsos FOCUS · RADIO 3,6 6,1 0 TV Millions Source: Nielsen Audience Measurement; IPSOS MediaPuls *Reach: Total number of individuals exposed to the media ** AIR: Average Issue Readership

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SERBIA F&F 2017

Ipsos FOCUS

Desk report, May 2018.

© 2018 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

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The basic facts

Population: 7m*

Population Census 2011** - 7.2m

Currency: Serbian Dinar (RSD)

GDP per capita: €5,226 (2017***)

GDP: €36.8m (2017***)

Capital city: Belgrade (1.7m ****)

Major cities: Novi Sad (353,525), Niš (257,348)

* National Statistical Office (NSO) estimate in December 2017

** NSO

*** National Bank of Serbia (NBS)

**** Estimate mid. 2016. - NSO

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Document Name Here | Month 2015 | Version 1 | Public | Internal Use Only | Confidential | Strictly Confidential (DELETE CLASSIFICATION)

THE ECONOMY &

DEMOGRAPHY OF

SERBIA

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Source: NBS

5,4

-3,1

0,6

1,4

-1,0

2,6

-1,8

0,8

2,8

1,9

33705

3065529766

3342431683

3426333319 33491 34115

36795

0

5000

10000

15000

20000

25000

30000

35000

40000

-6,0

-4,0

-2,0

0,0

2,0

4,0

6,0

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

GDP - annual growth, %, previous year = 100 GDP – total, million €

In 2017, Serbia had annual GDP growth of 1.9%, just shy of the predicted

figure of 2%

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Izvor, RZS

Average net wages continue to rise

402,0

337,8

331,8

372,5

366,1

388,5

379,8

367,9

374,5

383,9

300,0

320,0

340,0

360,0

380,0

400,0

420,0

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Average net. wages in €

In January 2018 average net

wages passed €400

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Unemployment has continued to fall, driven by an increase in manufacturing

jobs

Source: NSO

44,441,2

37,935,8 35,5

37,7

41,7 42,545,2

46,7

13,616,1

19,223,0 23,9 22,1

19,4 17,715,3 13,5

0

5

10

15

20

25

30

35

40

45

50

2008* 2009 2010 2011 2012 2013 2014 2015 2016** 2017

Employment rate***, % Unemployment rate****, %

The most significant increase in registered employment in 2016 was recorded in the following economic activities:

Wholesale and retail trade (8.122)

Manufacturing (23.658)

Administrative and support services(6.233)

Professional, scientific, innovative and technical services (4757)

Public sector employment

fell in the same period by

9.000

* Based on LFS data which has been conducted since 2008 according to European standards. The data are comparable for periods2008‒2013 and 2014-2016.

** The latest LFS data (for 3 Q 2016).

***Employment rate = the share of employed persons in total 15+ population.

**** Unemployment rate = the share of unemployed persons in labour force (employed and unemployed).

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Source: NSO

A young nation with an older population

40,240,4

40,741,1 41,2

42,3

39 39,139,4

39,739,9

40,7

41,541,7

4242,4 42,5

44

2002 2004 2006 2008 2010 2016

Total Male Female

Average age of population

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163

376

463

573

481

489

450

363

330

95

277

405

544

473

501

470

385

349

80+

70-79

60-69

50-59

40-49

30-39

20-29

10-19

0-9

Female Male

The biggest generation is50-59 age bracket, which will

become pensioners in the coming years

2.9m above 50

1.8m above 60

0.9m above 70

… with 40% of people over the age of 50

Source: NSO

Population: age-gender pyramid, 2011, COP, in ’000

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Predicted population in millions

However, the population is falling

Source: Ipsos SM estimates

7.1

6.9

6.8

6.6

6.4

6.2

5,5

5,7

5,9

6,1

6,3

6,5

6,7

6,9

7,1

7,3

7,5

2016 2021 2026 2031 2036 2041

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1,691,72

1,751,77 1,79

1,831,87 1,8

1,73

1,66

1,6

1,54

1,95

1,87

1,79

1,73 1,68 1,65

1,54

1,46

1,38

1,3

1,23

1,16

1

1,1

1,2

1,3

1,4

1,5

1,6

1,7

1,8

1,9

2

2016 2021 2026 2031 2036 2041

Mil

.

Belgrade Vojvodina Western Serbia and Šumadija Southern and Eastern Serbia

Belgrade is continuing to grow as other regions decline

Source: Ipsos SM estimates

Predicted population in millions

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Average household

What does the average Serbian household look like?

Source: Statistical office of the Republic of Serbia

An average household in Serbia has 2.9 members

Couples without children make up 18% of total

households.

The most represented are couples (married and unmarried) with

children. This group makes up one in three households, or 36%.

Single-person households make up 22% of the total

number of households. Women make up 60% of this

category.

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What Serbia thinks

Public opinion on global issues

Ipsos GLOBAL @DVISOR

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MEDIA AND

ADVERTISING

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2.5MAGAZINES

19

Audience

2017

REACH* INDIVIDUALST

(TV-4+; NON-TV 12+)

T V * * * * 6,058,487

R A D I O 3,636,051

I N T E R N E T 4,760,866

N E W S P A P E R S * * 1,457,865

M A G A Z I N E S * * * 2,487,543

1.5NEWSPAPERS

4,8INTERNET

3,6RADIO

6,1

0

TV

Millions

Source: Nielsen Audience Measurement; IPSOS MediaPuls

*Reach: Total number of individuals exposed to the media

** AIR: Average Issue Readership

***Total Reach

**** Weekly reach

TV is still the most popular form of media but online is catching up

Total reach of mass media

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*Source: Nielsen Audience Measurement & IPSOS

The values refer to mass media budgets, without VAT, production costs and agency discount.

206

161

175 172 172

155 156162

174 178,2

0

50

100

150

200

250

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Million €

The advertising market in Serbia was €178m in 2017, a slight increase on the

previous year

The value of advertising market in Serbia in 2016

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TV; 95

PRINT; 30

OOH; 18

INTERNET; 23

RADIO; 7OTHER; 1

TV advertising still dominates, but the share and importance of digital

advertising is growing

TV; 98,6

PRINT; 26,6

OOH; 19

INTERNET; 26

RADIO; 7,5OTHER; 0,5

2017 million €2016 million €

*Source: Nielsen Audience Measurement & IPSOS

The values refer to mass media budgets, without VAT, production costs and agency discount.

The structure of advertising market in Serbia in 2016–2017

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Technology

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23Doc Name | Month 2016 | Version 1 | Public | Internal Use Only | Confidential | Strictly Confidential (DELETE CLASSIFICATION)

Technology usage in Serbia

83,09

96,38

50,59

71,34

33,60

73,69

0,00

10,00

20,00

30,00

40,00

50,00

60,00

70,00

80,00

90,00

100,00

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Base: 4000 respondents 15-65Source: Ipsos BrandPuls

Mobile

SmartphoneInternet

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Base: 4000 respondents 15-65Source: Ipsos BrandPuls

How Serbia gets online

68% 57% 26% 74% 12%

63.6% 46.8% 21.7% 61.5% 7.3%Desktop PC Laptop Tablet Mobile phone Smart TV

2016

2017

No of units used

for Internet access

1 2 3 3+

28% 40% 19% 13%

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15-29 30-39 40-49 50+

MOBILE 97.63 100.00 97.25 92.11

SMARTPHONE 83.29 86.08 68.14 45.83

TABLET 26.45 31.66 29.13 18.23

INTERNET 82.94 86.54 72.02 53.51

FACEBOOK 75.61 76.23 58.57 36.76

INSTAGRAM 37.65 23.82 15.17 7.90

TWITTER 14.36 14.83 16.16 9.67

GOOGLE+ 15.24 21.64 19.55 16.12

LINKEDIN 7.50 11.47 8.94 6.25

Base: 4000 respondents 15-65Source: Ipsos BrandPuls 2017

Generations and technology

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Daily internet users

MILLENNIALS GENERATION X BABY BOOMERS

84% 71% 40%

(18 – 35) (36 – 49) (50+)

Smartphone ownership 86% 70% 43%

ISTINA

Technology is dominantly used by younger and middle

generations, but popularity among the older generations,

especially baby boomers, is growing.

The older generation

are less tech savvy

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27Doc Name | Month 2016 | Version 1 | Public | Internal Use Only | Confidential | Strictly Confidential (DELETE CLASSIFICATION)

Average time spent with traditional media is significantly

higher among 50+ generation, still Generation X represents

heaviest radio audience.

MILLENNIALS GENERATION X BABY BOOMERS

18-25 26-35

101.0

88.8

32.4

32.3

228.6

34.9

119.2

119.9

27.9

209.7

152.6

129.4

34.8

24.9

212.1

133.0

171.8

34.3

25.8

168.3

2017

average

129.99

138.08

34.44

26.88

203.43

The older generation are still heavily

connected with traditional media

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SHOPPERS & SHOPPING HABITS

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Source: Ipsos BrandPuls

Typical shopper

TYPICAL SHOPPER:

FEMALE, OVER 40,

MARRIED, PARENT.

Who is responsible for your daily shopping?

60,838,9

Me Someone else

62%76%

65%

Over 40

Parent Married

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Source: NBS

The number of and value of online purchases are rising: 22% more transactions in

2017, along with growth of their value 8.5%

1 878 070

2 288 927

Quarters one and two

2016

2017

70 737

569

76 833 010

Quarters one and two

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Source: Ipsos BrandPuls

Online shopping is growing

Online shopping typically takes place in the

highly urban areas (in particular Belgrade),

among those with middle to high education

and high incomes.

Yes

31,7

No

68,3

64,6

27,4

19,2

18,4

17,2

6,8

2,2

3,3

Cash upon delivery

E-banking

PayPal

Credit card

Uplatnica

Payment slip

On bank account

Other

Most online purchases are paid by cash upon

delivery. The most frequent products

purchased online are: clothing, technical

equipment, small kitchen appliances,

cosmetics and tickets for sports or cultural

events.

Although cash payment is still most frequent

model, it is decreasing in favor of online

payments.

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Source: Ipsos Brand Puls istraživanje

In Serbia the most frequent online purchase is clothing.

Online shoppers per product/service category, EU -28, 2016. Source, 2016

55

17

16

12

11

6

3

34

21

13

24

29

12

28

Clothing and

apparel

Event tickets

Technology

Home

appliances

Travel

Food

Software

Serbia EU

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