IPP Maximo Standard Reporting Endowed Zone FY 2017 Q4 · 2017. 8. 29. · 25,813 26,638 27,478...
Transcript of IPP Maximo Standard Reporting Endowed Zone FY 2017 Q4 · 2017. 8. 29. · 25,813 26,638 27,478...
IPP Maximo Standard Reporting
Endowed Zone
FY 2017 – Q4
Table of Contents (click on a report name to navigate)
Section 1: Comprehensive Reporting………………………………………………………………………………………………………………………………. …….3 Unresolved Service Requests………………………………………………………………………………………………………………………………….. ……...4 Unresolved Service Requests per Million Square Feet/Facility….…………………………………………………………………………………….. 5 Work by Work Group on Unresolved Service Requests Open > 90 Days………………………………………………………………….……….6 Service Requests by Maintenance Zone and Priority……………………………………………………………………………………………............ 7 Work Orders Open vs. Completed…………………………………………………………………………………………………………………………………… 8 Open PM Work Orders by Priority and Work Group………………………………………………………………………………………………………...9
Section 2: Service Request Reporting……………………………………………………………………………………………………………….…………………. 10 Unresolved Service Requests………………………………………………………………………………………………………………………………………… 11
Percent of Unresolved Service Requests within the Organization or Unit (a).............................................................…….. 12 Percent of Unresolved Service Requests within the Organization or Unit (b).............................................................…….. 13
Average Days: Phases of Service Requests – Priority 30………………………………………………………………………………………………… 14 Average Days: Phases of Service Requests – Priority 40………………………………………………………………………………………………… 15 Average Days: Phases of Service Requests – Priority 45………………………………………………………………………………………………… 16 Average Days: Phases of Service Requests – Priority 50………………………………………………………………………………………………… 17 Service Request Completion Phase Distribution……………………………………………………………………………………………………………. 18 Service Requests Created vs. Resolved…………….……………………………………………………………………………………………………………. 19
Section 3: Work Order Reporting………………………………………………………………………………………………………………………………….…….. 20 Work Order Count with Average # of Days to Completion….……………………………………………………………………………………….. 21 Work Orders Created by Type……………………………………………………………………………………………………………………………………….. 22 Work Order % Hours by Craft, Work Order % Count by Craft………………………………………………………………………………………… 23 Corrective vs. Preventive Maintenance Labor Hours……………………………………………………………………………………………………… 24 Skilled Trade Hours, Zone Maintenance vs. Other GL Accounts…………………………………………………………………………………….. 25 Work Orders Open vs. Completed………………………………………..…………………………………………………………………………………..….. 26
SECTION 1
Comprehensive Zone Reporting (All Maintenance Zones)
The graphs represent work that is flowed through the Maximo system and managed within Facilities Management and IPP Projects Administration. Unit and Geneva work is excluded. Maximo Service Requests (SRs) are requests for work or service, and have one or more Work Orders (WOs) related to them. WOs include labor assignments, labor hours, and charges. Standalone WOs (without a SR) are used for Preventive Maintenance (PM) or continuous work.
Unresolved Service Requests This graph displays the number of unresolved Service Requests by Maintenance Zone and FM Operations, grouped by the number of days unresolved. “Unresolved” includes SRs in the status of Queued, Pending, and In Progress. Each of the three Maintenance Zone graphs includes work managed by the FM Zone(s) and FM Operations. The FM Operations graph includes work managed only by FM Operations within each Maintenance Zone. The unresolved SRs are categorized as being open for 0‐30 days, 31‐60 days, 61‐90 days, or over 90 days from the SR Reported Date (SR created date).
Unresolved Service Requests per Million Square Feet/Facility This graph shows the average number of unresolved SRs (in statuses of Queued, Pending and In Progress) per million square feet, by Maintenance Zone. It also displays the average number of unresolved SRs per facility for all Zones on the secondary (right) axis.
Work by Work Group on Unresolved Service Requests Open > 90 days These pie charts display the breakdown of work by Work Group associated to all of the unresolved SRs open greater than 90 days in chart CZR‐1, by Maintenance Zone and FM Operations. The three Maintenance Zone charts categorize the work into WOs belonging to the various Work Groups. The FM Operations chart is categorized by the percent of work managed by FM Operations within each Maintenance Zone.
Service Requests Created by Maintenance Zone and Priority This graph displays the percentage of the SRs created by Priority Levels comparing the current year to previous year, by Maintenance Zone.
Work Orders Open vs. Completed This displays the number of WOs open vs. completed by Maintenance Zone, FYTD 2015, 2016, and 2017. It includes WOs related to SRs as well as PM WOs and standalone WOs not related to SRs.
Open PM Work Orders by Priority and Work Group This shows the total number of open PM WOs by Priority, for each Maintenance Zone and WOs with no Zone associated. The graphs are categorized as being open for 0‐45 days (Current PM WOs), and Over 45 Days (PM Backlog).
Maximo Mission Statement Provide a tool for facilities service providers to manage (receive, organize, prioritize, schedule, perform) compliance, maintenance, or project work. Collect information to support these work management activities and related activities (billing, reporting, warehousing), and communicate
this information to stakeholders to aid in decision making.
3
The charts demonstrate that compared to FY'16, more SRs were resolved or cancelled than SRs created in all 3 Zones.
Unresolved Service RequestsManaged by the FM Zones and Operations
363 415 375 462 368 289 326 393 389 375 287 299
186 156 193169 239
167 131156 187 153
169 111
114 129 104118 111
173 115115 103 92
104 115
352 398 382 392 427 435 514498 403
348299 279
0
200
400
600
800
1000
1200
1400
1600
1800
2000Contract College Maintenance Zone
0 ‐ 30 days 31 ‐ 60 days 61 ‐ 90 days Over 90 days
Total, FY16
523 577 603 619462 374 387 432 524 557 440
657
253 246 302 229317
217 169 170198
271235
184175 132
140123 156
187123 112
99133
174115
345 408390
361 380
383387 361
350375
414 269
0
200
400
600
800
1000
1200
1400
1600
1800
2000Endowed Zone Maintenance Zone
0 ‐ 30 days 31 ‐ 60 days 61 ‐ 90 days Over 90 days
431
1435
688 696 588 500 560 471 400 375 475657
164
166
410171
176173 166
194176 149
160
184112
77
105
153100
102 89 128105 94
87
115209
253
202224
281237 244 271
279260
268
269
0
200
400
600
800
1000
1200
1400
1600
1800
2000SCL Maintenance Zone
0 ‐ 30 days 31 ‐ 60 days 61 ‐ 90 days Over 90 days
Total, FY16
121171 188 171 139
87 105 130193 200 168 152
8465
77 7783
63 3356
70100
10294
3945
36 4249
46 3829
26
5272
55
214223 214
214 218
221221
217
204
205 222230
050
100150200250300350400450500550600
SRs Managed by FM Operationsfor facilities in Contract College, Endowed and SCL Zones
0 ‐ 30 days 31 ‐ 60 days 61 ‐ 90 days Over 90 days
Total, FY16
Total, FY16Since February, the number of CC Zone's unresolved SRs is on a downward trend and is lower than FY'16.
The EN Zone had significantly less unresolved SRs compared to FY' 16 thru March.
The January spike is smaller than the previous year ‐ why?
As of June 30, 2017 CZR‐1
4
201217
208
225 226
210 215
230
214
191
170159
199209
220
204 202
178
164 165
180
205
194202
212
448
326
288
265
235245 247
223
204
229
284
0
5
10
15
20
25
30
150
175
200
225
250
275
300
325
350
375
400
425
450
JULY AUGUST SEPT OCT NOV DEC JAN FEB MARCH APRIL MAY JUNE
Unresolved Service Requests per Million Square FeetMaintenance Zone Comparison
12 Month Rolling
Total # Unresolved SRs per Facility (All Zones) Contract College Maintenance ZoneEndowed Maintenance Zone SCL Maintenance Zone
# of Buildings per Million Square Feet1Contract College Zone: 63
Endowed Zone: 23SCL Zone: 33
1Data ran from Facilities Inventory as of 4/15/16.
This shows the increase in SRs of the SCL Maintenance Zone for intercession and opening. Outside of these spikes, the needs of the zones are fairly close.
As of June 30, 2017 CZR‐2
5
Work Orders belonging to the corresponding FM Zone Work Group Work Orders belonging to Asbestos, Contracts, Facilities Management Administration, or Shops Administration Work Orders belonging to Care of Buildings Work Orders belonging to FM Operations Work Orders belonging to other Work Groups outside of the corresponding FM Zone (another FM Zone or IPP Projects) Work Orders belonging to any Work Group under a Service Request that is classified as a Project Work Orders that do not belong to any Work Group
Work by Work Group on Unresolved Service Requests Open > 90 daysby Maintenance Zone and FM Operations
66%
13%3%
16%
Contract College Maintenance Zone
See key below
58%
4%
5%
25%
6%
Endowed Maintenance Zone
See key below
28%
44%
28%
FM Operations work by Maintenance Zone
CC ZoneEN ZoneSCL Zone
5%
66%
6%
6%
15%
SCL Maintenance Zone
See key below
Data supporting this category is sent daily to the Zones from OBIEE. Is it being looked at?
As of June 30, 2017 CZR‐3
6
Priority Levels:30 Routine Make all efforts to schedule within five (5) days; begin work by date40 Timely Reponse within one (1) business day; scheduled within five (5) business days; completed within schedule45 Urgent Make all efforts to mitigate problem today; overtime is authorized50 Emergency Imminent threat to people, property, institution; immediate response
55%52%
61%58%
34%31%
19%
22%
16% 17%
41% 40%
8% 8% 7% 8%
15%
19%18% 17%
16% 17%
10% 10%
FY16 FY17 FY16 FY17 FY16 FY17
Contract College Maintenance Zone Endowed Maintenance Zone SCL Maintenance Zone
Service Requests CreatedBy Maintenance Zone and Priority
FY16/FY17
30 40 45 50
Of the Priority 50 Service Requests, 65% in the CC Zone, 62% in the Endowed Zone, and 46% in SCL Zone were initiated by EMCS. After reviewing the SRs that made up these percentages, the majority of them were not an imminent threat people, property, or institution. HVAC SRs made up approximately 79% of the Priority 50 SRs in all zones. This tells us that these SRs may have been set as a Priority 50 solely for the purpose of routing the SR directly to the zone from EMCS. Conclusion: The routing of the SRs from EMCS may need to be re‐evaluated.
The Endowed and Contract College Zones have a consistent mix of priorities year to year, but SCL Zone's Priority 30 SRs went down and 45's went up. Why?
As of June 30, 2017 CZR‐4
7
*Includes Work Orders related to Service Requests as well as Preventive Maintenance (PM) Work Orders.
26,456 26,736 26,328 25,99727,661
30,440
27,528
23,938 24,503
26,338 25,401 26,58925,759
25,813
26,63827,478
22,905 22,324
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
55,000
60,000
FY15 FY16 FY17 FY15 FY16 FY17 FY15 FY16 FY17
Contract College Maintenance Zone Endowed Maintenance Zone SCL Maintenance Zone
Work Orders Open vs. Completed*Maintenance Zone Comparison
FY15/FY16/FY17
Created Completed
The Endowed Zone is the only zone trending upward from FY'15 to FY'17 ‐ why?
As of June 30, 2017 CZR‐5
8
*PM data reflects a different time frame in order to align with the PM Program standards.
Open PM Work Orders by Priority and Work Group
70 94
391
177
68138
34
320
9229
24
5
10170 45
50
19
480
50100150200250300350400450500550600650
10 20 30 40 45 10 20 30 40 45
0 ‐ 45 Days (Current PM WOs) Over 45 Days (PM Backlog)
Coun
t of W
Os
Endowed Maintenance Zone
FM Operations Endowed FM Zone
55 84
428
233
14
253
145
612
178
532
7
16
172
3
3
30
27
050
100150200250300350400450500550600650
10 20 30 40 45 10 20 30 40 45
0 ‐ 45 Days (Current PM WOs) Over 45 Days (PM Backlog)
Coun
t of W
Os
Contract College Maintenance Zone
FM Operations Contract College FM Zone
13260
270 275
159
268
98163 164
3
1 11
90
13
1 8
410
50100150200250300350400450500550600650
10 20 30 40 45 10 20 30 40 45
0 ‐ 45 Days (Current PM WOs) Over 45 Days (PM Backlog)
Coun
t of W
Os
SCL Maintenance Zone
FM Operations SCL FM Zone
1622
407
050
100150200250300350400450500550600650
10 20 30 40 45 10 20 30 40 45
0 ‐ 45 Days (Current PM WOs) Over 45 Days (PM Backlog)
Coun
t of W
Os
No Maintenance Zone
FM Operations CC, EN, SCL Work Group
This graph represents WOs written against facilitieswhere no zone is specifiied.
PM Priority Level Definitions10 ‐ Recommended / Best Practice 20 ‐ Service Life
30 ‐ Reliability40 ‐ Reliability with Consequence45 ‐ Compliance
All Zones have compliance backlog. In the Endowed and SCL Zones, it is assigned to FM Operations; in the Contract College Zone, backlog is assigned to the CC Zone.
As of August 8, 2017* CZR‐6
9
SECTION 2
Service Request Reporting ‐ Endowed Maintenance Zone
The graphs represent work that is flowed through the Maximo system and managed within Facilities Management and IPP Projects Administration. Unit and Geneva work is excluded. Maximo Service Requests (SRs) are requests for work or service, and have one or more Work Orders (WOs) related to them. WOs include labor assignments, labor hours, and charges. Standalone WOs (without a SR) are used for Preventive Maintenance (PM) or continuous work. Unresolved Service Requests The graph displays a count of all unresolved SRs (in statuses of Queued, Pending, and In Progress) by the org/unit within the Maintenance Zone. It also shows the total unresolved SRs for the Maintenance Zone by SR Owner Group. ENSR‐1.a and ENSR‐1.b show a breakdown of unresolved SRs within each org/unit, by SR Owner Group. Average Days: Phases of Service Requests These graphs show the average number of days it takes for a SR in each phase (status change) from New to Resolved, by priority, shown monthly. The phases are: Unit Approval, Zone Acknowledgement, Assignment, and Completion. Service Request Completion Phase Distribution This graph displays the distribution of the number of days that it took for SRs (that resolved the last month of the previous quarter) to go from "In Progress" to "Resolved" status (Completion phase). This data makes up the “Completion” phase for the last month of the quarter on Graph "ENSR‐2, Average Days: Phases of Service Requests". Service Requests Created vs. Resolved This displays the number of Service Requests created vs. resolved, by month. It compares the current fiscal year to the previous fiscal year.
Maximo Mission Statement Provide a tool for facilities service providers to manage (receive, organize, prioritize, schedule, perform) compliance, maintenance, or project work. Collect information to support these work management activities and related activities (billing, reporting, warehousing), and communicate
this information to stakeholders to aid in decision making.
10
Endowed Maintenance ZoneUnresolved Service Requests
0
50
100
150
200
250
300
350
400
450
500
550
600
650
Unresolved Service Requests by Org/Unit
0 ‐ 30 days 30 ‐ 60 days 60 ‐ 90 days Over 90 days
54%
16%
14%
6%
5%4%
Percent of Unresolved Service RequestsBy SR Owner Group
FM Endowed Zone FM Operations IPP EngineeringIPP Projects Grounds PestElevator R5
As of June 30, 2017 ENSR‐1
11
Endowed Maintenance ZonePercent of Unresolved Service Requests within the Org/Unit
By SR Owner Group
57%24%
7%
5%4%
AAP
FM Endowed Zone IPP EngineeringPest IPP ProjectsFM Operations GroundsElevator R5
64%13%
10%
5%5%
Arts & Sciences
FM Endowed Zone FM OperationsIPP Engineering PestIPP Projects ElevatorGrounds R5
54%23%
19%
4%
Computer & Information Technology
FM Endowed Zone FM OperationsIPP Engineering IPP Projects
63%15%
10%
8%3%
Engineering
FM Endowed Zone IPP EngineeringFM Operations IPP ProjectsPest ElevatorR5
20%
20%
31%
15%
6%
IPP
Grounds FM OperationsIPP Engineering IPP ProjectsFM CC Zone PestR5 FM SCL Zone
50%
37%
13%
Grad School
IPP Engineering FM OperationsFM Endowed Zone
63%
19%
8%
4%4%
Hotel Administration
FM Endowed Zone FM OperationsElevator IPP ProjectsGrounds IPP Engineering
37%
25%
13%
13%
6%6%
Human Resources
IPP Engineering FM Endowed ZoneFM Operations GroundsIPP Projects FM SCL Zone
As of June 30, 2017 ENSR‐1.a
12
Endowed Maintenance ZonePercent of Unresolved Service Requests within the Org/Unit
By SR Owner Group
80%
10%
5%5%
Information Technology
FM Endowed Zone PestFM Operations IPP Projects
61%
7%
7%
7%
7%
7% 4%
Johnson
FM Endowed Zone GroundsPest IPP EngineeringFM Operations IPP Projects
54%
22%
14%
5%3%
Law School
FM Endowed Zone IPP EngineeringFM Operations PestIPP Projects Grounds
77%
7%
8%8%
President
FM Endowed Zone FM OperationsGrounds IPP Projects
64%
19%
12%
3%
Provost
FM Endowed Zone IPP ProjectsFM Operations IPP EngineeringElevator
63%14%
11%
7%4%
Research
FM Endowed Zone IPP EngineeringFM Operations PestGrounds IPP Projects
76%
13%
8%3%
University Library
FM Endowed Zone IPP EngineeringFM Operations IPP Projects
As of June 30, 2017 ENSR‐1.b
13
Completion - SR status changes from in progress to resolvedAssignment- SR status changes from pending to in progressZone Acknowledgement - SR status changes from queued to pendingUnit Approval - SR status changes from new to queued
ENSR-2
Endowed Maintenance Zone Average Days: Phases of Service Requests - Priority 30
Month/Year SRs were Resolved
July 2016August 2016
September 2016October 2016
November 2016December 2016
January 2017February 2017
March 2017April 2017
May 2017June 2017
Avg
Day
s
0
10
20
30
40
50
60
70
80
18 21 1815 16 15
1916 14 14
1612
48
33 39
55
4238
55
3432
27
51
39
Completion
Assignment
ZoneAcknowledgement
Unit Approval
During FY 2017, the number of days that Priority 30 EN Zone Service Requests were in the "Completion" phase decreased by 29%.
14
Completion - SR status changes from in progress to resolvedAssignment- SR status changes from pending to in progressZone Acknowledgement - SR status changes from queued to pendingUnit Approval - SR status changes from new to queued
ENSR-2
Endowed Maintenance Zone Average Days: Phases of Service Requests - Priority 40
Month/Year SRs were Resolved
July 2016August 2016
September 2016October 2016
November 2016December 2016
January 2017February 2017
March 2017April 2017
May 2017June 2017
Avg
Day
s
0
10
20
30
40
50
60
6 7 4 4 5 4
87 5
7 6 7
34
25
21
30
24 23
43
28
19
22 24
29
Completion
Assignment
ZoneAcknowledgement
Unit Approval
During FY 2017, the number of days that Priority 40 EN Zone Service Requests were in the "Completion" phase decreased by 33%.
15
Completion - SR status changes from in progress to resolvedAssignment- SR status changes from pending to in progressZone Acknowledgement - SR status changes from queued to pendingUnit Approval - SR status changes from new to queued
ENSR-2
Endowed Maintenance Zone Average Days: Phases of Service Requests - Priority 45
Month/Year SRs were Resolved
July 2016August 2016
September 2016October 2016
November 2016December 2016
January 2017February 2017
March 2017April 2017
May 2017June 2017
Avg
Day
s
0
10
20
30
40
50
60
4 3 3 3
18
25
18
33
25
22
45
20
26
13
1820
Completion
Assignment
ZoneAcknowledgement
Unit Approval
During FY 2017, the number of days that Priority 45 EN Zone Service Requests were in the "Completion" phase decreased by 55%.
16
Completion - SR status changes from in progress to resolvedAssignment- SR status changes from pending to in progressZone Acknowledgement - SR status changes from queued to pendingUnit Approval - SR status changes from new to queued
ENSR-2
Endowed Maintenance Zone Average Days: Phases of Service Requests - Priority 50
Month/Year SRs were Resolved
July 2016August 2016
September 2016October 2016
November 2016December 2016
January 2017February 2017
March 2017April 2017
May 2017June 2017
Avg
Day
s
0
5
10
15
20
25
30
35
40
45
3 2 3 2 2 3 2 36
3730
24
35
22 2325
21
1721
2219
Completion
Assignment
ZoneAcknowledgement
Unit Approval
During FY 2017, the number of days that Priority 50 EN Zone Service Requests were in the "Completion" phase decreased by 20%.
17
Endowed Maintenance Zone ‐ SR Completion Phase* Distributionfor SRs Resolved in June 2017
14%
56%
13% 5%3% 8%
LESS THAN 1 DAY
1‐30 DAYS 31‐60 DAYS 61‐90 DAYS 91‐120 DAYS 121 DAYS OR GREATER
Priority 30 SRs
11%
69%
10% 5%0%
5%
LESS THAN 1 DAY
1‐30 DAYS 31‐60 DAYS 61‐90 DAYS 91‐120 DAYS 121 DAYS OR GREATER
Priority 45 SRs
9%
63%
14%3% 3% 7%
LESS THAN 1 DAY
1‐30 DAYS 31‐60 DAYS 61‐90 DAYS 91‐120 DAYS 121 DAYS OR GREATER
Priority 40 SRs
12%
71%
11% 3% 1% 2%
LESS THAN 1 DAY
1‐30 DAYS 31‐60 DAYS 61‐90 DAYS 91‐120 DAYS 121 DAYS OR GREATER
Priority 50 SRs
Completion Phase: SR status changes from In Progress to Resolved.
As of June 30, 2017 ENSR‐3
18
0
100
200
300
400
500
600
700
800
900
1,000
1,100
1,200
Endowed Maintenance ZoneService Requests Created vs. Resolved
FY16/FY17
FYTD17 SRs Created FYTD17 SRs Resolved
FY16 SRs Created
FY16 SRs Resolved
As of June 30, 2017 ENSR‐4
19
SECTION 3
Work Order Reporting – Endowed Maintenance Zone The graphs represent work that is flowed through the Maximo system and managed within Facilities Management and IPP Projects Administration, with skilled trade labor only. Unit and Geneva work is excluded. Maximo Service Requests (SRs) are requests for work or service, and have one or more Work Orders (WOs) related to them. WOs include labor assignments, labor hours, and charges. Standalone WOs (without a SR) are used for Preventive Maintenance (PM) or continuous work. Work Order Count with Average Days to Completion This graph displays the count of all WOs created, for Q1 FY15, FY16, and FY17, categorized by Corrective Maintenance (CM), Preventive Maintenance (PM), and Project Work (PW). It also displays the average number of days for WOs to complete in each category. Work Orders Created by Type This bar graph is the count of all WOs created by type (CM, PM, and PW) by month, for Q1 FY15, FY16, and FY17. Work Order % Hours by Craft, Work Order % Count by Craft The first two pie graphs are the percent of labor hours by Craft within the Maintenance Zone, comparing the current fiscal year to the previous fiscal year. The second two pie graphs show the percent of the total WO count by Craft within the Maintenance Zone, for each fiscal year. Corrective vs. Preventive Maintenance Labor Hours This display the total CM labor hours compared to the total PM labor hours, by month, for Q1 FY15, FY16, and FY17. Skilled Trade Hours, Zone Maintenance vs. Other GL Accounts This bar graph displays the total labor hours by type (CM, PM, and PW), by month, for the current fiscal year, against the Zone Maintenance GL Account vs. other GL Accounts. The total for the previous fiscal year is also displayed as a comparison. Work Orders Open vs. Completed This displays the number of WOs in Open statuses vs. Completed status, by month. It compares the current fiscal year to the previous fiscal year. Maximo Mission Statement
Provide a tool for facilities service providers to manage (receive, organize, prioritize, schedule, perform) compliance, maintenance, or project work. Collect information to support these work management activities and related activities (billing, reporting, warehousing), and communicate
this information to stakeholders to aid in decision making.
20
0
15
30
45
60
75
90
105
120
135
150
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
FY15 FY16 FY17 FY15 FY16 FY17 FY15 FY16 FY17
Corrective Maintenance Preventive Maintenance Project Work
Average Da
ys to
Com
pletion
Num
ber o
f Work Orders
Endowed Maintenance ZoneWork Order Count with
Average Days to CompletionFYTD15/FYTD16/FYTD17
Work Orders Average of Days to Completion
For all three types of work, the average days to completion has decreased over the last three years.
As of June 30, 2017 ENWO‐1
21
1,1721,037
860 916803 872 840
1,339
810 811 706 676 720 723
1,024
690
1,190
695872
1,154
720959
791 805
1,619
1,199
1,210
1,683
1,2781,354 1,350
1,671
891
1,316
1,1791,366 1,205
1,825
1,574
1,843
1,663
1,659
1,595
1,668
1,612
1,962
1,526 1,540
41
129
30
67
21
6223
157
26
85
27
76
15
162 19 105
19
7575
106
83
59
80 53
0
250
500
750
1,000
1,250
1,500
1,750
2,000
2,250
2,500
2,750
3,000
3,250
FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17
July August September October November December January February March April May June
Endowed Maintenance ZoneWork Orders Created by Type and Month
FY15/FY16/FY17
Corrective Maintenance Preventive Maintenance Project Work
Total, FY15
October is high (across all zones) because the October Financial period had more days compared to other Financial Periods.
As of June 30, 2017 ENWO‐2
22
Endowed Maintenance Zone
4%9%
15%
20%
4%11%
6%
6%
20%
5%
FYTD16 % Hours by Craft
AC&R
Carpenter
Controls
Electric
Estimating
Mason
Maint. Assist
Mechanic
Metal
Paint
Pipe
Trade Assist
4%9%
16%
19%
3%
11%
6%
6%
21%
5%
FYTD17 % Hours by Craft
AC&R
Carpenter
Controls
Electric
Estimating
Mason
Maint. Assist
Mechanic
Metal
Paint
Pipe
Trade Assist
3%7%
7%
12%
46%
2%2%
18%
2%
FYTD17 % Work Order Count by Craft
AC&R
Carpenter
Controls
Electric
Estimating
Mason
Maint. Assist
Mechanic
Metal
Paint
Pipe
Trade Assist
5%
7%
8%
12%
41%
1%2%
21%
2%
FYTD16 % Work Order Count by Craft
AC&R
Carpenter
Controls
Electric
Estimating
Mason
Maint. Assist
Mechanic
Metal
Paint
Pipe
Trade Assist
As of June 30, 2017 ENWO‐3
23
9,641
7,791
10,1019,187
8,464 8,058
10,726
9,3429,831
8,366 8,639
7,291
10,501
8658
10,635
9,307
12,865
10,1009,094
8,5728,026
10,994
7,863
10,536
1,619
3,157
1,210
4,334
1,278
3,387
1,350 3,784
891 3,421
1,179 3,681
1,2053836
1,574 4,457
1,663
3,829
3,6173,556
3,737
4,321
3,449
3,321
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
11,000
12,000
13,000
14,000
15,000
16,000
FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17 FY16 FY17
July August September October November December January February March April May June
Endowed Maintenance ZoneCorrective vs. Preventive Maintenance Labor Hours by Month
FY15/FY16/FY17
Corrective Maintenance Preventive Maintenance
Total, FY15
As of June 30, 2017 ENWO‐4
24
4,2204,588 4,878 5,218
4,578
3,464
4,4465,022
6,297
5,069
6,497
5,508
3,572
4,599
3,180
4,121 3,788 3,8264212 4284
3804 3504
44975028
1,665
2,299 1,9591,924
1,662
1,645
1,785
2,146
2,026
1,928
2,530
1,948
1,491
2,035
1,428
1,8601,759 2,036
20512312
18031628
17911373
44
64 85218
230
580
525
435
74
301
164
112
1,797
1,834
1,303
1,8011,873
2,3772444 2071
15201590
17871043
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
July
Augu
st
Septem
ber
Octob
er
Novem
ber
Decembe
r
Janu
ary
Februa
ry
March
April
May
June July
Augu
st
Septem
ber
Octob
er
Novem
ber
Decembe
r
Janu
ary
Februa
ry
March
April
May
June
Zone Maintenance GL Account Other GL Accounts
Endowed Maintenance ZoneSkilled Trade Hours
Zone Maintenance vs. Other GL AccountsFY16/FYTD17
Corrective Maintenance (FYTD17) Preventive Maintenance (FYTD17) Project Work (FYTD17)
Total, FY16
As of June 30, 2017 ENWO‐5
25
0
250
500
750
1,000
1,250
1,500
1,750
2,000
2,250
2,500
2,750
3,000
3,250
Endowed Maintenance ZoneWork Orders Open vs. Completed
FY16/FYTD17
FYTD17 WOs Open FYTD17 WOs Completed
FY16 WOs Open
FY16 WOs Completed
As of June 30, 2017 ENWO‐6
26