iPad in the Enterprise: How to Realize the True Benefit

25
Welcome. @propelics Introduction to iPad Use in the Enterprise

description

How to get the most out of the iPad Presentation from a webinar given on Feb. 28 Apple sold 15.43 million iPads last quarter alone and the analyst firm IDC predicts that iPad shipments to business will rise by more than 50% this year. Nearly all businesses, across industries, are investigating or deploying iPads. Webinar is designed to help you learn how to overcome the barriers and begin realizing the true value of the iPad in the enterprise.

Transcript of iPad in the Enterprise: How to Realize the True Benefit

Page 1: iPad in the Enterprise: How to Realize the True Benefit

Welcome.@propelicsIntroduction to iPad Use in the Enterprise

Page 2: iPad in the Enterprise: How to Realize the True Benefit

Q:How do Businesses realize the potential value of the iPad?

@propelics #iPadEnt

Page 3: iPad in the Enterprise: How to Realize the True Benefit
Page 4: iPad in the Enterprise: How to Realize the True Benefit

55 million iPads sold to date.

67% of all iPads are being brought to work.

Source:  Apple  &  IDG  Research  2011@propelics #iPadEnt

Page 5: iPad in the Enterprise: How to Realize the True Benefit

Everyone wants iPads, but most companies aren’t sure what to do with them.

Page 6: iPad in the Enterprise: How to Realize the True Benefit

Maturity timeframe

Va

lue

to

th

e e

nte

rp

ris

e

Email, Calendar, ContactCIO Concerns

Value gap

Anticipated ValueNovelty and Hype

Real Value Delivered

Customer EngagementRevenue GenerationShorten Sales CyclesCross/Up SellMobile as “add on” to Strategy

Device excitement

Innovation excitement

Value excitement

Customer Interaction InnovationNew Business ModelsChanging Work PatternsMobile is Central to Strategy

@propelics #iPadEnt

Page 7: iPad in the Enterprise: How to Realize the True Benefit

Disruptive Change

Impact on the Enterprise?

Page 8: iPad in the Enterprise: How to Realize the True Benefit

5 Emerging Challenges:

1. Consumerization + BYOD2. Managing Demand3. Finding the Value4. Simplifying the Enterprise5. Securing the “Mobile

Enterprise”@propelics #iPadEnt

Page 9: iPad in the Enterprise: How to Realize the True Benefit

1. Consumerization + BYOD

Support my iPad

Build a Strategy Beyond Blackberry

Employee Demand for Apps

97%of  organiza*ons  indicated  that  either  some  or  all  of  their  employees  had  

employee-­‐liable  devices

Source:  AppCentral  Survey  2011@propelics #iPadEnt

Page 10: iPad in the Enterprise: How to Realize the True Benefit

Business Intelligence

CRM

ERPTraining

Document viewer Videos

Executive Team

Signature captureBoard of Directors

Mapping/Navigation

email/calendar

Ports of custom apps

Field Service

Quote/OrderingPersonal Productivity

Sales

Virtualization

2. Managing Demand

Finance

SharePoint

Page 11: iPad in the Enterprise: How to Realize the True Benefit

3. Finding the Value

AppStore™Apps

EnterpriseSingle

Purpose ?@propelics #iPadEnt

Page 12: iPad in the Enterprise: How to Realize the True Benefit

4. Simplifying the Enterprise

Tablet •

B

Phone

Laptop

"!!!

Tablet •

B

Phone

Laptop

"!!! Dichotomy between the

Complex Enterprise and the Simple Elegance of the iPad

@propelics #iPadEnt

Page 13: iPad in the Enterprise: How to Realize the True Benefit

5. Securing the Mobile Enterprise

Devices Data

Network Applications

Mobile Enterprise Asset Management

User Policies

Business Rules

Mo

bil

e P

oli

cie

s

Te

ch

nic

al

Ru

les

Compliance Audit

Active Monitoring

Th

re

at

Pr

ev

en

tio

n

An

om

aly

Re

ac

tio

n

@propelics #iPadEnt

Page 14: iPad in the Enterprise: How to Realize the True Benefit

5 Tips for Your Strategy

1. Think Beyond Customer Apps2. User Experience is Everything3. Think Scenarios, Not Point Apps4. An App is Not a Strategy5. Begin Your MDM Roadmap

@propelics #iPadEnt

Page 15: iPad in the Enterprise: How to Realize the True Benefit

1. Think Beyond Customer Apps

@propelics #iPadEnt

Customer Employee1 on 1

Partner Reseller

Page 16: iPad in the Enterprise: How to Realize the True Benefit

2. User Experience is Everything

Augment the Environment

Foster Interactions

UX ≠ UI

Build Apps that Create a Call-to-Action

@propelics #iPadEnt

Page 17: iPad in the Enterprise: How to Realize the True Benefit

3. Think Scenarios, Not Point Apps

Tablet •

B

Phone

Laptop

"!!!

Tablet •

B

Phone

Laptop

"!!!

Canvas&App&

Context&Based&Scenarios&

Tell the story, answer questions, build a relationship, close the transaction

Enterprise SystemsDocuments and Presentations

Video

FormsSignature

Account Opening

Page 18: iPad in the Enterprise: How to Realize the True Benefit

4. An App is Not a Strategy

Tablet •

B

Phone

Laptop

"!!!

Tablet •

B

Phone

Laptop

"!!!

Scenario Identification

App Prioritization

Roadmap of Value

Avoid the “One and Done”

@propelics #iPadEnt

Page 19: iPad in the Enterprise: How to Realize the True Benefit

5. Begin Your MDM Roadmap

Policies

Metrics

Governance

Technology@propelics #iPadEnt

Page 20: iPad in the Enterprise: How to Realize the True Benefit

A:Challenge Traditional Customer InteractionsFocus on Scenarios, Not ApplicationsDefine the Business BenefitGet Started Now

Page 21: iPad in the Enterprise: How to Realize the True Benefit

iPad App Strategy Kickstart

iPad App Rapid Prototyping

MDM Strategy Kickstart

@propelics #iPadEnt

Page 22: iPad in the Enterprise: How to Realize the True Benefit

What Apps do we build and why?

What order?

iPad App Strategy Kickstart• 1 Week Process• Business & Technology Focused• Innovation Strategy, Ideation, Concept

Generation, Convergence, Roadmap• Deliverables:

• Business Drivers and Value Metrics• Prioritized iPad App Portfolio• Storyboards for Candidate Scenarios• Final Presentation:

• Key Findings• Prioritized iPad App Scenarios• Short Term & Long Term Recommendations• Detailed Plan for Next Steps

Page 23: iPad in the Enterprise: How to Realize the True Benefit

How can we quickly

prototype our App idea?

iPad App Rapid Prototyping• 1 Week Process• Rapid Prototype of App Idea• Innovation Drivers, App Concept, Mockups

and Storyboard, Business Case, Technology Constraints, App Build Planning

• Deliverables:• Business Context Document; Drivers and Business Model• Scenario Document - Interaction Diagrams• Mockups and App Prototype (iPad Storyboard)• High Level Business Case• High Level Technical Architecture• Cost Estimate and Timeline• Executive Readout Presentation

Page 24: iPad in the Enterprise: How to Realize the True Benefit

How can we quickly

manage and govern diverse

mobile devices?

MDM Readiness Workshop• 1 Week Process• Enterprise MDM Readiness Workshop• Identify Current Needs, Examine

Existing Policies, Rank Maturity vs. Reference Model, Readiness Roadmap

• Deliverables:• Business Context Documentation• Maturity and Capability Ranking• Gap Analysis and Recommendations• Policies Document• PUGH Matrix• Short list of MDM Vendors for Package Evaluation